2021 VOLKSWAGEN EOS warning

WARNING
Improper care and cleaning of vehicle components can impact the safety features of the vehicle and cause severe injuries.
x Always clean and maintain vehicle components according to manufacturer's instructions.
x Only use approved or recommended cleaners.
NOTICE
Vehicle care products containing solvents can damage plastics and other vehicle the materials.
Wash the vehicle only at specifically designated wash locations to help prevent water contaminated with oil, grease and fuel from entering the storm drain sewer system. In some areas it is against the law to wash motor vehicles anywhere than other than at specified designated car washing locations.
When buying vehicle care products, try to choose those that are not harmful to the environment.
Never throw out vehicle care products with ordinary household waste. Always read and heed all the instructions and all WARNINGS on the package.
Washing the vehicle

Cleaning the CSC roof
x Clean the CSC roof only when it is closed ⇒ page 55, CSC roof.
x Wash the CSC roof only in an automatic car wash or by hand.
x Never wash the CSC roof with a power washer.
x If the CSC roof is very dirty, contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x The CSC roof gaskets (rubber seals) require special care ⇒ page 382, Caring for rubber door and window seals.
x Ask an authorized Volkswagen dealer or an authorized Volkswagen Service Facility if you have any additional questions about cleaning and caring for the CSC roof.
WARNING
After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated with ice, react slower and need longer stopping distances.
x Always dry the brakes and clean off any ice coatings with a few careful applications of the brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
WARNING
x Always close the CSC roof completely before washing. Never pause the CSC roof in a partly open position to clean the side roof pillar shafts or the roof rods. The CSC roof will go down by itself after a short time and could injure someone who is in its way.
x Never reach into the roof pillar compartments or the roof linkage, regardless of whether the roof is opened, closed, or somewhere in between.
CAUTION
Sharp edges under the vehicle can cut exposed skin.
x Always protect your hands and arms from cuts on sharp metal edges when cleaning the underbody, the inside of the wheel housings, etc.
NOTICE
Never wash the CSC roof with a power washer or use “brushless” automatic car washes. Water that is sprayed under high pressure may cause leaks or may damage the rubber seals of the CSC roof.
x Do not use any rubber care materials that contain silicone or any cleaners that contain acids such as industrial dust remover or insect remover on the CSC roof seals.
NOTICE
x The water temperature must not be more than +140 °F (+60 °C).
x To help prevent damage to the paint, do not wash the vehicle in direct sunlight.
x Do not use insect sponges, abrasive kitchen sponges or similar things to clean the vehicle. These can damage the paint finish.

WARNING
After the vehicle has been washed, the wet brakes or, in winter, brake discs or pads coated with ice, react slower and need longer stopping distances.
x Always dry the brakes and clean off any ice coatings with a few careful applications of the brake. Make sure not to endanger other motorists or cyclists or disobey legal requirements.
NOTICE
Never wash the CSC roof with a power washer or use “brushless” automatic car washes. Water that is sprayed under high pressure may cause leaks or may damage the rubber seals of the CSC roof.
x Do not use any rubber care materials that contain silicone or any cleaners that contain acids such as industrial dust remover or insect remover on the CSC roof seals.
NOTICE
x Water temperature should not be more than +140 °F (+60 °C).
x To help prevent damage to the paint, do not wash the vehicle in direct sunlight.
x In order for Park Distance Control to work correctly, the sensors in the rear bumper must be kept clean and clear of snow and ice.
x When using a power washer or steam cleaner, only spray the sensors directly for a short period of time and always keep the nozzle at least 4 inches (10 cm) from the sensor.
x Do not clean icy or snow-covered windows with a power washer.
x When washing or rinsing the vehicle in cold weather, do not let water get into the lock cylinders or point the hose at gaps around the doors, hood, or luggage compartment lid. The water could freeze on the locks and seals and make it difficult to open the vehicle!
Cleaning windows and outside mirrors

Windshield cleaners, special cleaners, and cleaning cloths are available from your authorized Volkswagen dealer and authorized Volkswagen Service Facility.
Removing snow
Remove snow from all windows and outside mirrors with an appropriate brush.
Removing ice
The best way to remove ice is with a deicer spray. When using an ice scraper always scrape in one direction, never back and forth. Dirt can scratch the glass when moving the scraper backward.
WARNING
Dirty or fogged up windows reduce visibility and increase the risk of accidents and severe injuries.
x Don't drive until you have clear visibility through all windows.
x Remove ice, snow and condensation from all inside and outside window surfaces.
NOTICE
x Never mix recommended cleaning agents with other cleaning agents in the windshield washer reservoir. If you do, this could cause sediments or other by-products that can clog the windshield wiper nozzles.
x Never use warm or hot water to remove snow and ice from windows and mirrors. This could cause the glass to crack!
x The heating elements for the rear defroster are on the inside of the rear window. Do not put stickers over the heating elements on the inside of the rear window and never clean the inside of the windows with corrosive or acidic cleaning agents or other chemicals that could damage the heating elements.
Cleaning and changing the windshield wiper blades

Fig. 159 Changing the windshield wiper blades.

Check all wiper blades regularly. Wiper blades that grab and squeak must be replaced if worn or
damaged and cleaned if dirty ⇒ .
Replace worn or damaged wiper blades immediately. Replacement blades may be purchased from any authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Lifting and tilting windshield wiper arms
Move the wiper arms to the service position before lifting them away from the windshield ⇒ page 198, Windshield wipers and washer.
It is not possible to lift the wiper arms away from the windshield when they are not in the service position.
When lifting or replacing a wiper blade on a window, grip it only by its mounting and not by the blade itself.
Cleaning the wiper blades
x Lift the wiper arm(s) away from the windshield.
x Using a soft cloth, carefully remove dust and dirt from the wiper blades.
x If the blades are very dirty, carefully clean them with a sponge or cloth ⇒ .
x Carefully fold the wiper arm back down onto the windshield.
Changing wiper blades
x Lift the wiper arm(s) away from the windshield.
x Press and hold the release button ⇒ fig. 159 (1).
x While lifting the wiper blade in the direction of the wiper arm, pull off the wiper blade in the direction of the arrow. This may require moderate force.
x Install a new wiper blade of same length and type onto the wiper arm by pushing in the opposite direction of the arrow until it latches.
x Carefully fold the wiper arm back down onto the windshield.
WARNING
Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.
x Always change wiper blades if they are damaged or worn, and if they cannot clean the windows sufficiently.
NOTICE
x Damaged or dirty wiper blades can scratch the windshield.
x Solvents, abrasive sponges and sharp-edged objects will damage the graphite coating on the wiper blades.
x Do not clean the windows with gasoline, nail polish remover, paint thinner or similar fluids.
x To help prevent damage to the engine hood and the windshield wiper arms, lift the wiper arms away from the windshield only when they are in the service position.
Cleaning the wind deflector

WARNING
Injuries, scalding, electric shock, accidents, and fire hazards can occur while working on the engine or in the engine compartment!
x Before working in the engine compartment, be sure to familiarize yourself with the necessary procedures and generally accepted safety precautions, Working in the engine compartment.
x Volkswagen recommends having the work performed by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
Spraying or pouring water (for example, with a power washer) into the plenum chamber can cause severe damage to the vehicle.
Wash the engine compartment only in special wash bays so that the oily dirt and fuel residue that are washed off the vehicle will not enter the sewage system. In some areas it illegal to wash the engine compartment anywhere other than at such specified locations.

WARNING
Improper care and cleaning of vehicle components can compromise the vehicle's safety features and cause serious personal injury.
x Always clean and maintain vehicle components according to manufacturer's instructions.
x Only use approved or recommended cleaners.
NOTICE
x Vehicle care products containing solvents can cause irreparable damage to plastics and other vehicle materials.
x Stains, dirt and other deposits that contain aggressive substances or solvents can corrode vehicle materials and cause permanent damage, even after brief contact with the surface.
x Remove stains, dirt, and other deposits as quickly as possible and do not allow them to dry.
x To help prevent damage, have stubborn stains removed by a professional who has the necessary expertise and experience.
Suitable care products are available from authorized Volkswagen dealers and authorized Volkswagen Service Facilities.
Caring for upholstery

Treating stains
When treating stains, it may be necessary to clean the entire surface and not just the stain itself. This is especially true if the entire surface has become dirty from normal use. Otherwise, the area that is treated may become lighter than the untreated area. If you have questions or concerns, consult a professional cleaner.

Type of stain Recommended cleaning for fabric and upholstery
Water-based stains, such as coffee or fruit juice. – Moisten a sponge with water and rub the stain gently with a circular motion. – Wipe dry with an absorbent cloth.
Persistent stains, such as chocolate or make-up. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
Grease-based stains, such as oil, lipstick, etc. – Use only Volkswagen-approved cleaning products. – If necessary, have the fabric or upholstery professionally cleaned.
WARNING
If there is a malfunction in the airbag system, the airbag may not deploy correctly or at all, or it may deploy unexpectedly. This could cause fatal injuries.
x Have the airbag system inspected immediately by your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
NOTICE
If the upholstery on power seats, heated seats, or seats with airbag components is wet, electrical components and the vehicle electrical system could be damaged.
x If the seating surface becomes soaked, have it dried and the system components checked immediately by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Do not use steam cleaners because the steam could cause the dirt to penetrate deeper into the fabric and make it impossible to remove.
x Power washers and cooling sprays can damage the upholstery.
NOTICE
x Clean only the carpet and floor mats with brushes. Other textile surfaces can be damaged by brushes.
x If detergent pastes or mild detergent solutions are applied with a damp cloth or sponge, the surfactants in the detergent may cause visible lines to form at the edges of the area where the detergent was applied. These lines are generally difficult or impossible to remove.
NOTICE
x Do not soak Alcantara®.
x Do not treat Alcantara® with leather care products, solvents, floor wax, shoe polish, stain remover or similar products.
x Do not use brushes for damp cleaning, because they can damage upholstery surfaces.
x Do not use a steam cleaner, because dirt will penetrate deeper into the fabric.