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7-2. Steps to take in an emergency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
z The engine is running but the
vehicle does not move.
z The vehicle makes an abnormal
sound.
From the front
Release the parking brake.
From the rear
Use a towing dolly under the front
wheels.
Do not tow with a sling-type truck to
prevent body damage.
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the engine
switch off.
NOTICE
■When towing a vehicle equipped with the Stop & Start system (if
equipped)
If it is necessary to tow the vehicle with all four wheels on the ground,
perform the following procedure before towing the vehicle in order to protect the system. Turn the engine
switch off and then start the engine or turn the engine switch to ON.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
Towing with a sling-type
truck
Using a flatbed truck
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7-2. Steps to take in an emergency
When trouble arises
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for at most 80 km (50 miles) at
under 30 km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
For vehicles with a Multidrive, only
the front towing eyelets may be
used.
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the wheel nut wrench,
flathead screwdriver and towing
eyelet. ( →P.390)
2 Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi- cle body as shown in the illustration.
3 Insert the towing eyelet into the
hole and tighten partially by
hand.
4 Tighten down the towing eyelet
securely using a wheel nut
wrench*1, 2 or hard metal bar.
*1: If equipped
*2: If your vehicles does not provide a
wheel nut wrench, you can purchase
it from any authorized Toyota retailer
or Toyota authorized repairer, or any
Emergency towing
Emergency towing proce-
dure
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7-2. Steps to take in an emergency
reliable repairer.
5 Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle body.
6 Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the engine switch to ON.
7 Shift the shift lever to N and
release the parking brake.
Multidrive: When the shift lever
cannot be shifted: →P. 1 6 5
■While towing
If the engine is not running, the power
assist for the brakes and steering will not function, making steering and brak-ing more difficult.
■Wheel nut wrench*1, 2
Wheel nut wrench is installed in luggage
compartment. ( →P.390)*1: If equipped
*2: If your vehicles does not provide a
wheel nut wrench, you can purchase
it from any authorized Toyota retailer
or Toyota authorized repairer, or any
reliable repairer.
z Fluid leaks under the vehicle.
(Water dripping from the air con-
ditioning after use is normal.)
z Flat-looking tires or uneven tire
wear
z Engine coolant temperature
gauge needle continually points
higher than normal.
z Changes in exhaust sound
z Excessive tire squeal when cor-
nering
z Strange noises related to the
suspension system
z Pinging or other noises related to
the engine
z Engine missing, stumbling or
running roughly
z Appreciable loss of power
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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7-2. Steps to take in an emergency
ture repair kit. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
●When the tire is damaged due to driv-ing without sufficient air pressure
●When there are any cracks or damage at any location on the tire, such as on the side wall, except the tread
●When the tire is visibly separated from the wheel
●When the cut or damage to the tread
is 4 mm (0.16 in.) long or more
●When the wheel is damaged
●When two or more tires have been punctured
●When more than 2 sharp objects such as nails or screws have passed
through the tread on a single tire
●When the sealant has expired
Towing eyelet
Emergency tire puncture repair kit
Location of the emergency tire puncture repair kit and tools
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7-2. Steps to take in an emergency
Tool bag
Wheel nut wrench
Jack handle
Towing eyelet
Spare tire
Jack
Location of the spare tire, jack and tools
WARNING
■Using the tire jack
Observe the following precautions. Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any pur-pose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire. Do not use it on other vehicles, and do not use other tire jacks for replacing tires on this vehicle.
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7-2. Steps to take in an emergency
1Stop the engine. Set the parking
brake and shift the shift lever to
P (Multidrive) or N (manual
transmission).
2 Remove the mud, snow or sand
from around the front wheels.
3 Place wood, stones or some
other material under the front
wheels to help provide traction.
4 Restart the engine.
5 Shift the shift lever to D or R
(Multidrive) or 1 or R (manual
transmission) and release the
parking brake. Then, while exer-
cising caution, depress the
accelerator pedal.
■When it is difficult to free the vehi- cle
Press the switch to turn off TRC.
A message will be shown on the multi-
information display.
If the vehicle becomes
stuck
Carry out the following proce-
dures if the tires spin or the
vehicle becomes stuck in mud,
dirt or snow:
Recovering procedure
WARNING
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the surrounding area is clear to avoid
striking other vehicles, objects or peo- ple. The vehicle may also lunge for-ward or lunge back suddenly as it
becomes free. Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.This may lead to unexpected rapid
acceleration of the vehicle that may cause an accident resulting in death or serious injury.
NOTICE
■To avoid damaging the transmis-
sion and other components
●Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
●If the vehicle remains stuck even
after these procedures are per- formed, the vehicle may require towing to be freed.
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8-1. Specifications
8-1.Spec ific ations
*1: Unladen vehicles
*2: Vehicles with panoramic roof shade
*3: Vehicles with 15-inch tires
*4: Vehicles with 16-inch tires or 17-inch tires
*5: Vehicles with a 1KR-FE engine
*6: Vehicles with a 6-speed manual transmission, or for models of MXPA11L-BHX-
NBW
*10 and MXPA11R-BHXNBW*10 (→P. 4 1 1 )
*7: For models of MXPA11L-BHXGBW*10, MXPA11L-BHXSBW*10, MXPA11R-
Maintenance data (fuel, oil level, etc.)
Dimensions and weights
Overall length3940 mm (155.1 in.)
Overall width1745 mm (68.7 in.)
Overall height*11500 mm (59.1 in.)
1505 mm (59.3 in.)
*2
Wheelbase2560 mm (100.8 in.)
Tread
Front1531 mm (60.3 in.)*3
1521 mm (59.9 in.)*4
Rear1524 mm (60.0 in.)*3
1514 mm (59.6 in.)*4
Gross vehicle mass
1470 kg (3241.3 lb.)*5
1555 kg (3428.7 lb.)*6
1585 kg (3494.9 lb.)*7
Maximum permissible axle
capacityFront900 kg (1984.5 lb.)
Rear840 kg (1852.2 lb.)
Drawbar load*850 kg (110.2 lb.)
Towing capacity*8
Without brake520 kg (1146.6 lb.)*5
550 kg (1212.7 lb.)*9
With brake750 kg (1653.7 lb.)*5
850 kg (1874.2 lb.)*9
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8-1. Specifications
Vehicle specifications
BHXGBW*10 and MXPA11R-BHXSBW*10 (→P.411)
*8: Vehicles with towing packages
*9: Vehicles with a M15A-FKS engine
*10: The model code is indicated on the manufacturer’s plate or label. (→P. 4 1 1 )
■Vehicle identification number
The vehicle identification number
(VIN) is the legal identifier for your
vehicle. This is the primary identifi-
cation number for your Toyota. It is
used in registering the ownership of
your vehicle.
This number is stamped under the
right-hand front seat.
This number is also stamped on the
top left of the instrument panel.
This number is also on the manu-
facturer’s label.
■Engine number
The engine number is stamped on
the engine block as shown.
1KR-FE engine
M15A-FKS engine
Vehicle identification