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32Yo u r Responsibilities
WARRANTY
 
 
BY GEOGRAPHIC  REGION 
In the  United  States,  U.S. 
Territories,  Canada and Mexico
To obtain warranty  service in the United  
States,  U.S. territories,  Canada or Mexico,  
take  your vehicle  to an authorized  Toyo t a 
dealership. If  your vehicle cannot be  
driven,  contact  your nearest  Toyo t a  
dealership for  towing assistance.  You do  
not  have  to pay  for towing  to the  nearest  
Toyo t a  dealership if  your vehicle is inoperable  
due  to failure  of a warranted  part.
Outside the  United States,  U.S. 
Territories,  Canada and Mexico
If you  are using your vehicle  outside the 
United States,  U.S. territories,  Canada and 
Mexico  and need  warranty  service, contact  
a  local  Toyo t a  dealership. Please  note, 
however,  that your vehicle  may not be 
repaired  free of charge  because  the local  
Toyo t a  distributor may have  no obligation  
to  provide  warranty  service for your   
vehicle,  and/or your vehicle  may not  
comply with  local regulatory  or  
environmental requirements.
 
 
EMERGENCY  REPAIRS
If your vehicle  is inoperable or  unsafe to  
drive  and there is  no Toyo t a  dealership  
reasonably  available to make  repairs, you   
may  perform  the repairs yourself  or have   
them  performed  by another automotive 
service  provider.  Toyo t a will reimburse  you 
for  any of  the repairs that  are covered  by  
warranty.  To receive  reimbursement,  
present  to an authorized  Toyo t a dealership  
your  paid  repair invoices and  any parts 
that  were  removed  from the vehicle.  You 
will  be reimbursed  for warranted  parts at 
the  manufacturer’s  suggested retail price 
and  warranted  labor at a geographically 
appropriate  hourly rate multiplied by   
Toyo t a’s  recommended  time allowance   
for  the  r ep a ir.
If  your vehicle  requires emergency  r ep a ir, 
Toyo t a  assumes  no liability  for subsequent  
failures  caused  by improper  repairs or  the  
use  of parts  that are not Toyo t a  Genuine   
Parts  unless you  have the vehicle  properly 
repaired  in a timely  manner.  To ensure  that 
warranty  coverage  remains intact, have  your 
vehicle  inspected  by an  authorized  Toyo t a 
dealership as  soon as possible after  an 
emergency  r ep a ir.
OBTAINING  WARRANTY  SERVICE 
         
        
        
     
        
        Page 35 of 66

34Maintenance Log
MAINTENANCE
MAINTAINING  YOUR WARRANTY
 
IMP OR TA N T  MAINTENANCE  
INFORMATION
It  is  especially  important to both  
routinely  check your vehicle’s  engine  
oil  level  (once  a month)  and regularly   
replace  the engine  oil and  oil  lter   
(see  the Maintenance  Log section  of  
this  booklet  to determine  how often   
you  should  change  your vehicle’s  oil  
and   lter). Failure  to do so  can cause   
oil  starvation  and/or oil gelling,  which  
can  result  in severe  damage  to your   
vehicle  and require  costly repairs  that  
are  not  covered  by the  New  Vehicle   
Limited  Warranty.
Maintenance  Records
Maintaining your vehicle  according to  
the  recommendations  in this booklet is 
required to  ensure that your  warranty  
coverage  remains intact. You  should keep 
detailed  records  of vehicle  maintenance, 
including date  of service,  mileage  at time   
of  service  and a description  of service  
and/or  parts installation  performed.  The 
scheduled  maintenance  log in this booklet   
can  help you  document  this information.  If 
you  sell  your vehicle,  be sure  to give  your  
maintenance  records to the  new  owner.
Toyo t a  will not deny a  warranty  claim  
solely  because  you do not  have  records  
to  show  that you maintained  your vehicle.  
However,  damage or failure  caused  by lack   
of  proper maintenance is  not covered   
under  warranty.
 
 
Maintenance  Providers 
Maintenance  and repair services  may be 
performed  by you  or by  any automotive 
service  provider  you choose.  Toyo t a will  
not  deny a  warranty  claim solely  because   
you  used  a service provider other than a 
Toyo t a  dealership for  maintenance and 
repairs.  However,  damage or failure   
caused  by improper maintenance  or  
repairs is  not covered  under warranty.
Dealer-Recommended  
Maintenance
Your  dealer  may recommend  more  
frequent  maintenance intervals  or more  
maintenance  services than  those listed in 
the  scheduled  maintenance  log. These 
additional  services are not required to  
maintain your  warranty coverage.  Ask 
your  dealer  to explain  any recommended 
maintenance  not included in the  scheduled 
maintenance  log.
For a complete description  of Toyo t a  
warranty  coverages,  see the Warranty  
Information  portion of this booklet. 
         
        
        
     
        
        Page 37 of 66

36Maintenance Log
MAINTENANCE
Special Operating  Conditions
In addition  to standard  maintenance  items, 
the  maintenance  log indicates  services that 
should  be performed on  vehicles that are 
driven  under  especially  demanding   
conditions.  These “special operating  
conditions”  and their required maintenance 
items  are clearly  indicated in each chart.
NOTE:
You should  perform  these additional  
maintenance  services only if the 
majority  of your  driving  is done  under  
the  special operating  conditions 
indicated. If  you only  occasionally   
drive  under these  circumstances,  it  
is  not  necessary to  perform the 
additional  services.
Engine Oil Selection
Please  refer to your  Owner’s  Manual for  the 
speci c  oil viscosity  rating recommended  
for  your  vehicle/engine  type.
Additional Maintenance
In addition  to scheduled  maintenance,  
your  Toyo t a  requires ongoing  general 
maintenance,  such as  uid checks  and  
visual  inspections.  These procedures  are 
explained  in the “Maintenance  and Care”  
section  of the  Owner’s  Manual.  Be sure   
to  perform  these procedures  regularly to 
ensure  the most  trouble-free  operation  
of  your  vehicle.
SuperChrome  and  
Alloy  Wheel  Care
If you  purchased  Genuine Toyo t a  Accessory 
SuperChrome  or Aluminum  Alloy Wheels, 
follow  these  cleaning guidelines  to maintain  
the  appearance  of your  wheels:
• If wheels  are hot,  wait  for them  to cool  
before  washing.
• Use a soft  sponge or  cotton cloth to  
apply  the same  mild c a r-wa sh  soap as  
used  for the  vehicle  body. Quickly rinse   
off  with  wa t er.  Use a soft  cloth  to apply   
the  same  car wax  as used  for the  
vehicle  body.
• DO NOT  USE:  Any kind of  chemical- 
based  cleaners,  alcohol, solvents,   
gasoline,  steam cleaners,  scouring  
pads,  wire brushes  or coarse  abrasives  
to  clean your  wheels.
USING THE MAINTENANCE  LOG CHARTS