Page 465 of 608
465
7When trouble arises
7-1. Essential informationEmergency flashers .......... 466
If your vehicle has to be stopped in
an emergency ................. 467
If the vehicle is trapped in rising water .................. 469 7-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 470
If you think something is wrong .............................. 474
Fuel pump shut off system ............................ 475
If a warning light turns on or a warning buzzer
sounds ............................ 476
If a warning message is displayed......................... 483
If you have a flat tire.......... 505
If the engine will not start ................................. 520
If the electronic key does not operate properly
(vehicles with a smart key
system) ........................... 522
If the vehicle battery is discharged ...................... 524
If your vehicle overheats ... 528
If the vehicle becomes stuck ............................... 530
Page 468 of 608
4687-1. Essential information
WARNING
■If the engine has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, ma king the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system:
Never attempt to remove the key, as doing so will lock the stee ring wheel.
Page 469 of 608
469
7
When trouble arises
7-1. Essential information
If the vehicle is trapped in rising water
●Remove the seat belt first.
● If the door can be opened, open the door and exit the vehicle.
● If the door can not be opened, open the window using the power
window switch and exit the vehicle through the window.
● If the window can not be opened using the power window switch,
remain calm, wait until the water level inside the vehicle rise s to the
point that the water pressure i nside of the vehicle equals the water
pressure outside of the vehicl e, and then open the door and exi t the
vehicle.
In the event the vehicle is submerged in water, remain calm and
perform the following.
WARNING
■ Using an emergency hammer* for emergency escape
The front side windows and rear side windows, as well as the re ar window
can be shattered with an emergency hammer
* used for emergency escape.
However, an emergency hammer can not shatter the windshield as it is lam-
inated glass.
*: Contact your Toyota dealer or aftermarket accessory manufacturer for
further information about an emergency hammer.
■ Escaping the vehicle from the window
There are cases where escaping the vehicle from the window is n ot possi-
ble due to seating position, passenger body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and
large enough to escape.
Page 470 of 608
4707-2. Steps to take in an emergency
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
If towing your vehicle with a wheel-lift type truck from the fr ont,
the vehicle's rear wheels and axles must be in good conditions.
( P. 470, 472)
If they are damaged, use a to wing dolly or flatbed truck.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
2WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
and related parts may be damaged or an
accident may occur due to a change in
direction of the vehicle.
4WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.
Page 471 of 608
4717-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but t he vehicle does not move.
● The vehicle makes an abnormal sound.
WARNING
■While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the engine switch to the “LOCK” position (vehicles without a
smart key system) or off (vehicles with a smart key system).
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
NOTICE
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system:
Do not tow the vehicle from the rear when the engine switch is in the
“LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system:
Do not tow the vehicle from the rear when the engine switch is off.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is necessary to contact dealers before towing
Page 476 of 608
4767-2. Steps to take in an emergency
If a warning light turns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and w arning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Canada)
Brake system warning light • Low brake fluid
• Malfunction in the brake system
*1
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
(U.S.A.)
(Canada)
Malfunction indicator lamp Indicates a malfunction in:
• The emission control system;
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system.
Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system
Have the vehicle inspected by your Toyota dealer
immediately.
Page 477 of 608
4777-2. Steps to take in an emergency
7
When trouble arises
Slip indicator lightIndicates a malfunction in:
• The VSC system;
• Trailer Sway Control system (if equipped);
• The TRAC system;
• The hill-start assist control system (if equipped);
• The active traction control system (if equipped);
• The AUTO LSD system; or
• The Crawl Control system (if equipped)
Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes rapidly)
Rear differential lock indicator light*2
Indicates a malfunction in the rear differential lock system
Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
Low speed four-wheel drive indicator light*2
Indicates a malfunction in the four-wheel drive system
Have the vehicle inspected by your Toyota dealer
immediately.
Low fuel level warning light
Indicates remaining fuel is approximately 3.2 gal. (12.0 L,
2.6 Imp.gal.) or less
Refuel the vehicle.
Seat belt reminder light (warning buzzer)*3
Warns the driver and/or front passenger to fasten their
seat belts
Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.
(U.S.A.)
(Canada)Parking brake indicator (warning buzzer)*4
Warns the driver to release parking brake.
Release the parking brake.
Master warning light (warning buzzer)
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
P. 483
Warning lightWarning light/Details/Actions
Page 478 of 608
4787-2. Steps to take in an emergency
*1: The buzzer sounds when Multi-terrain Select or active traction control is
equipped.
*2: 4WD models only
Tire pressure warning light*5
When the light comes on:
Low tire inflation pressure such as • Natural causes ( P. 4 8 0 )
• Flat tire ( P. 505)
Adjust the tire inflation pressure to the specified
level.
The light will turn off after a few minutes. In case
the light does not turn off even if the tire inflation
pressure is adjusted, have the system checked by
your Toyota dealer.
When the light comes on af ter blinking for 1 minute:
Malfunction in the tire p ressure warning system.
Have the system checked by your Toyota dealer.
(Flashes or illumi-
nates)
PCS warning light*5
When a buzzer sounds simultaneously:
Indicates a malfunction has occurred in the PCS (Pre-Col-
lision System).
Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
The PCS (Pre-Collision System) has become temporarily
unavailable, corrective action may be necessary.
Follow the instructions displayed on the multi-infor-
mation display. (
P. 242, 483)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
P. 256
(Yellow)
LDA (Lane Departur e Alert) indicator*5
The indicator comes on and a warning message is dis-
played to indicate that the LDA (Lane Departure Alert)
system is not available temporarily or has detected a mal-
function.
P. 493, 494, 495
Warning lightWarning light/Details/Actions
