Page 244 of 312
2448-1. Phone operation (Hands-free system for cellular phones)
8-1.Phone operation (Hands-free system for cellular phones)
The phone screen can be 
reached by the following meth-
ods:
From the “PHONE” button
1Press the “PHONE” button.
From the “MENU” button
1Press the “MENU” button, 
then select “Phone”.
The following functions can be 
used on phone operation:
Registering/connecting a 
Bluetooth
® device (P.36)
Placing a call using the Blue-
tooth
® hands-free system 
(P.249)
Receiving a call using the 
Bluetooth
® hands-free system 
(P.252)
Talking on the Bluetooth
® 
hands-free system (P.253)The following function can be 
used on message function:
Using the Bluetooth
® phone 
message function (P.256)
The following functions can be 
made in the system:
Phone settings (P.261)
Bluetooth
® settings (P. 4 0 )
Quick reference
Phone screen operation
Bluetooth® hands-free 
system operation
Message function
Setting up a phone 
         
        
        
     
        
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2528-1. Phone operation (Hands-free system for cellular phones)
tooth® phone being connected, it 
may be necessary to perform 
additional steps on the phone.
1Display the home screen. 
(P. 2 9 )
2Select the desired contact.
3Check that the dialing screen 
is displayed.
■Registering a new contact
1Select and hold the screen 
button to add a contact.
2Select the desired contact.
3Select the desired number.
●If there is no contact in the con-
tacts list, the contacts cannot be 
registered at the home screen.
●The contact cannot be registered 
at the home screen while driving.
1Select “Answer” or press the 
 switch on the steering 
wheel to talk on the phone.
“Decline”: Select to refuse to 
receive the call.
To adjust the volume of a received 
call: Turn the “POWER VOLUME” 
knob, or use the volume control 
switch on the steering wheel.
●The contact image picture can be 
displayed only when the vehicle is 
not moving.
●During international phone calls, 
the other party’s name or number 
may not be displayed correctly 
depending on the type of Blue-
tooth
® phone you have.
●The incoming call display mode 
can be set. (P.262)
●The ringtone that has been set in 
the sound settings screen can be 
heard when there is an incoming 
By home screen
Receiving a call using 
the Bluetooth® hands-
free system
When a call is received, the 
following screen is dis-
played with a sound.
Incoming calls 
         
        
        
     
        
        Page 256 of 312

2568-1. Phone operation (Hands-free system for cellular phones)
1Display the phone top 
screen. (P.244)
2Select “Message”.
A confirmation message 
appears when the “Automatic 
Message Transfer” function is 
set to off (P.269), select 
“Yes”.
3Check that the message 
screen is displayed.
“Phone”: Select to change to phone 
mode.
The account name is dis-
played on the left side of screen.
Account names are the 
names of the accounts that 
exist on the currently con-
nected phone.
The following functions can 
be used on message function:
• Receiving a message 
(P.256)
• Checking messages 
(P.257)
• Replying to a message (dicta-
tion reply) (P.258)
• Replying to a message (quick 
reply) (P.258)
• Calling the message sender 
(P.259)
• Message settings (P.269)
When an e-mail/SMS/MMS is 
received, the incoming message 
screen pops up with sound and 
is ready to be operated on the 
screen.
Select to check the message.
Select to not open the mes-
sage.
Select to call the message 
Bluetooth® phone 
message function
Received messages can be 
forwarded from the con-
nected Bluetooth
® phone, 
enabling checking and 
replying using the system.
Depending on the type of 
Bluetooth
® phone con-
nected, received messages 
may not be transferred to 
the system.
If the phone does not sup-
port the message function, 
this function cannot be 
used. Even when the sup-
ported phone is used, reply 
function may not be used.
Displaying the message 
screen
Receiving a message
A
B
C 
         
        
        
     
        
        Page 261 of 312
2618-2. Setup
8
Phone
8-2.Setup
1Press the “MENU” button.
2Select “Setup”.
3Select “Phone”.
4Select the desired item to be 
set.
Connecting a Bluetooth
® 
device and editing the Blue-
tooth
® device information 
(P.41, 43)
Sound settings
* (P.261)
Notifications/display set-
tings
* (P.262)
Contact/call history settings
* (P.263)
Message settings
* (P.269)
*: This operation cannot be per-
formed while driving.
The call and ringtone volume 
can be adjusted. A ringtone can 
be selected.
1Display the phone settings 
screen. (P.261)
2Select “Sounds”.
3Select the desired item to be 
set.
Select to set the desired ring-
tone.
Select “-” or “+” to adjust the 
ringtone volume.
Select “-” or “+” to adjust the 
default volume of the other 
party’s voice.
Phone settings
Displaying the phone set-
tings screen
Phone settings screen
A
B
C
D
 6 R X Q G V  V H W W L Q J V  V F U H H Q
E
A
B
C 
         
        
        
     
        
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2638-2. Setup
8
Phone
Select to change the incom-
ing e-mail display.
“Full Screen”: When an e-mail is 
received, the incoming e-mail dis-
play screen is displayed and can be 
operated on the screen.
“Drop-down”: When an e-mail is 
received, a message is displayed at 
the top of the screen.
Select to set display of the 
contact/history transfer com-
pletion message on/off.
Select to reset all setup 
items.
●Depending on the type of Blue-
tooth® phone, these functions 
may not be available.
Contacts can be transferred 
from a Bluetooth
® phone to this 
system. Contacts and favorites 
can be added, edited and 
deleted. Also, the call history 
can be deleted.
1Display the phone settings 
screen. (P.261)
2Select “Contacts/Call His-
tory”.3Select the desired item to be 
set.
For PBAP compatible Blue-
tooth
® phones: Select to 
change the contact/history 
transfer settings. (P.264)
Select to update contacts 
from the connected device. 
(P.265)
Select to sort contacts by the 
first name or last name field.
Select to add contacts to the 
favorites list. (P.267)
Select to delete contacts 
from the favorites list. 
(P.268)
Select to clear the call his-
tory.
*
Select to add new contacts to 
the contact list.
* (P.266)
Contacts/Call history set-
tings screen
E
F
G
A
B
C
D
E
F
G 
         
        
        
     
        
        Page 272 of 312

2728-3. What to do if...
A Bluetooth® connection can-
not be made.
■When making/receiving a 
call
A call cannot be made/received.
■When using the phonebook
Phonebook data cannot be 
transferred manually/automati-
cally.
Likely causeSolution
An incorrect 
passcode was 
entered on the 
cellular phone.Enter the correct 
passcode on the 
cellular phone.
The registration 
operation has 
not been com-
pleted on the cel-
lular phone side.
Complete the 
registration oper-
ation on the cel-
lular phone 
(approve regis-
tration on the 
phone).
Old registration 
information 
remains on 
either this sys-
tem or the cellu-
lar phone.
Delete the exist-
ing registration 
information from 
both this system 
and the cellular 
phone, then reg-
ister the cellular 
phone you wish 
to connect to this 
system. (P. 4 3 )
Likely causeSolution
Another Blue-
tooth
® device is 
already con-
nected.
Manually con-
nect the cellular 
phone you wish 
to use to this 
system. (P. 4 1 )
Bluetooth® func-
tion is not 
enabled on the 
cellular phone.Enable the Blue-
tooth
® function 
on the cellular 
phone.
Automatic Blue-
tooth
® connec-
tion on this 
system is set to 
off.
Set automatic 
Bluetooth
® con-
nection on this 
system to on 
when the engine 
switch is in ACC 
or ON. (P. 4 5 )
Preferred device 
settings function 
on this system is 
set to on.
Set preferred 
device settings 
function on this 
system to off. 
(P. 4 6 )
Set the desired 
cellular phone to 
the highest auto-
matic connec-
tion priority. 
(P. 4 6 )
Likely causeSolution
Your vehicle is in 
a   area.
Move to where 
 no longer 
appears on the 
display.
Likely causeSolution 
         
        
        
     
        
        Page 277 of 312
2779-1. Connected Services overview
9
Connected Services
Content provider
Provides contents to the application server.
Type A: Function achieved by using a smar tphone 
or DCM
Of the functions included with connected services, the Toyota 
apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps 
installed on a smartphone to be displayed on and operated from 
the screen via Bluetooth
®.
Via DCM
• Toyota audio multimedia system enables applicable apps 
installed on the system to be displayed on and operated from 
the screen.
A few settings must be performed before Toyota apps can be 
used. (P.279)
By using a smartphone or DCM
A 
         
        
        
     
        
        Page 279 of 312

2799-1. Connected Services overview
9
Connected Services
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-servicesin Puerto Rico.
●These functions are not made 
available in some countries or 
areas. Availability of functions of 
the Toyota apps is dependent on 
network reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. (P.63)
The following personal data 
can be deleted and returned 
to their default settings:
• Downloaded contents
• Radio stations that were listened 
to
●Once initialized, the data and set-
tings will be erased. Pay much 
attention when initializing the data.
■Settings required to use 
Toyota mobile application
Perform the settings in the fol-
lowing order.
1Download the Toyota mobile 
application to your smart-
phone.
2Open the Toyota mobile 
application on your smart 
phone and follow instruc-
tions. Bluetooth
® Pairing is 
required.
In order to use Toyota mobile appli-
cation, the following must first be 
performed:
Register a Bluetooth® phone 
with the hands-free system. 
(P.36)
●Applications can only be used 
when the Toyota mobile applica-
tion has been downloaded to your 
smartphone, and the application is 
running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●If a Toyota mobile application is 
used while iPod audio/video is 
being played back, system opera-
tion may become unstable.
Preparation before using 
Toyota mobile application