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TABLE OF CONTENTS
WARRANTY INFORMATION
INTRODUCTION
Satisfaction Down the Road  4
If You Need Assistance   5
The Immobilizer Key  7
Transportation Assistance  9
YOUR WARRANTIES IN DETAIL
General Warranty Provisions  10
New Vehicle Limited Warranty  13
Federal Emission Control Warranty  17
California Emission Control Warranty  23
Tire Limited Warranty  29
YOUR RESPONSIBILITIES
Operation and Maintenance  30
Obtaining Warranty Service  32  
     
        
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7
 
THE NEW WORLD OF  
ANTI-THEFT TECHNOLOGY
This Toyota vehicle may be equipped  
with an electronic “immobilizer” anti-theft 
system. When the key is present inside the 
vehicle, it transmits an electronic code to  
an immobilizer computer. The engine will  
only start if the code in the key matches  
the code in the immobilizer. If the code  
does not match, the immobilizer disables 
the ignition and fuel systems. While an exact 
physical copy of the key will open the door 
and allow retrieval of items locked in the 
vehicle, it won’t start the vehicle unless the 
key has the same code as the immobilizer.
 
 
SECURITY
For security purposes, access to key  
codes and service procedures for 
electronically registering replacement  
keys is restricted. Only a Toyota dealer  
or certain bonded/registered independent 
locksmiths can generate replacement keys.
THE IMMOBILIZER KEY
Introduction 
INTRODUCTION  
     
        
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REPLACING THE KEY
Upon purchase, each vehicle should have  
two master keys.
To generate a fully functional replacement  
key (one that will both open the doors and 
start the engine), one of the master keys  
is required. To make a key that will open  
the door for retrieval of items locked  
inside the vehicle, the aluminum key-code  
tag can be used. If a master key or the 
aluminum key-code tag is not available,  
a Toyota dealer or certain registered 
locksmiths can order a key from a 
restricted-access system. Their 
businesses can also disable master  
keys that have been lost. If a Toyota  
dealer is not available, please refer to  
www.aloa.org to find a bonded/ 
registered locksmith who performs  
high-security key service.
 
 
KEEPING THE KEY SAFE 
Replacing lost keys may be costly. It is 
advisable to keep a spare master key in a  
safe place.
If the vehicle was delivered with less than 
two keys, consider having a Toyota dealer  
or a qualified independent automotive 
locksmith make a duplicate key before  
you need it.
THE IMMOBILIZER KEY
Introduction 
INTRODUCTION  
     
        
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9
W
e realize that your confidence  
in the quality and reliability  
of our products was a key  
factor in your decision to buy a Toyota.  
We also know how disruptive the loss  
of transportation can be to your daily  
routine. That’s why we’re pleased  
to offer you the benefits of our  
Transportation Assistance Policy.
Under this policy, you are eligible  
for transportation assistance if your  
Toyota must be kept overnight for  
warranty-covered repairs. The policy  
applies when your vehicle must be kept 
overnight for any of the following reasons:
•  
The warranty repairs will take longer  
than one day to complete.
•  
The warrantable condition requires 
extensive diagnosis.
•  
The parts needed for the warranty  
repairs are not readily available and  
your vehicle is inoperative or unsafe  
to drive.
The policy does not apply when warranty 
repairs can be completed in one day but  
the vehicle must be kept overnight due to 
dealer or owner scheduling conflicts.
The Transportation Assistance Policy  
applies for the duration of the New Vehicle 
Limited Warranty. The policy applies to  
all 2021 model-year Toyotas sold and  
serviced by authorized Toyota dealerships  
in the mainland United States and Alaska.
For further details, please consult your  
Toyota dealer.
TRANSPORTATION ASSISTANCE
Introduction 
INTRODUCTION  
     
        
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VEHICLE IDENTIFICATION
Model 
In-service date 
Selling dealership 
Key number 
Body style 
Mileage at delivery 
Selling dealership phone number 
Vehicle Identification Number 
Maintenance Log 
MAINTENANCE