
3895-4. Using the other interior features
5
Interior features
■Things unsuitable for the refrig-
erator
●Drinks in unsealed containers
●Fragile things, perishables or any-
thing with strong odor
■To use the refrigerator effec-
tively
●Do not keep too many things in
the refrigerator.
●Cool things in advance before it is
put in the refrigerator. Especially,
hot things should be cooled off.
●When storing watery things, wrap
them up.
●Before using the freeze mode,
make sure that all items in the
cooler box are suitable for freez-
ing.
●To prevent the inside temperature
from getting higher, avoid stop-
ping the hybrid system for a long
time when using the refrigerator.
■After using the refrigerator
Water droplets inside of the refriger-
ator may cause an odor. It is recom-
mended to frequently wipe off water
droplets.
■Cleaning the refrigerator
Clean the inside o f the refrigerator
using a soft cloth dampened with a
diluted neutral detergent, and then
make sure to dry.
■Location of the compo-
nents
Vacuum port
Vacuum cleaner switch
Hose
Cleaning heads
■Before using the vacuum
cleaner
Stop the vehicle in a safe
place.
Set the parking brake.
Shift the shift lever to P.
Make sure the power switch is
in ON.
Make sure the vacuum dust
bin is securely installed.
Make sure the pre-filter and
main-filter are securely
installed in the dust bin.
WARNING
■Caution while driving
Always keep the refrigerator
closed to reduce the chance of
injury in case of an accident or
sudden stop.
NOTICE
■To prevent battery discharge
Do not leave the refrigerator on
longer than necessary when the
hybrid system is not running.
Vacuum cleaner (if
equipped)
A
B
C
D

4006-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
Wipe away any water.
Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Disable the powe r sliding door
system
• Disable the power back door sys- tem (if equipped)
Start washing from the front of the
vehicle. Make sure to extend the
mirrors before driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■Note for a smart key system
If the door handle becomes wet
while the electronic key is within the
effective range, t he door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to battery-
saving mode to disable the smart
key system. ( P.165)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
buzzer may sound outside the
vehicle and “Key Detected in
Vehicle” may be shown on the
multi-information d isplay. To turn
off the alarm, lock all the doors.
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or
abrasive detergent
• Do not use hard brushes
• Do not use detergent on the
Cleaning a nd protect-
ing the vehicle exte-
rior
Perform the following to
protect the vehicle and
maintain it in prime condi-
tion:
Cleaning instructions

4226-3. Do-it-yourself maintenance
The 12-volt battery is located in
the right-hand side of luggage
compartment.
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery
The hybrid system may not start.
Follow the procedure below to ini-
tialize the system.
1 Shift the shift lever to P.
2 Open and close any of the doors.
3 Restart the hybrid system.
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to lock/unlock the doors.
●Start the hybrid system with the
power switch in ACC. The hybrid
system may not start with the
power switch turned off. How-
ever, the hybrid system will oper-
ate normally from the second
attempt.
●The power switch mode is
recorded by the vehicle. If the 12-
volt battery is reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 1
2-volt battery was dis-
connected. Make sure to turn off
the power switch before discon-
nect the 12-volt battery. Take
extra care when connecting the
12-volt battery if the power switch
mode prior to discharge is
unknown.
If the hybrid system will not start
even after multiple attempts at all
methods above, contact your
Toyota dealer.
12-volt battery
Location
WARNING
■Chemicals in the 12-volt bat-
tery
The 12-volt battery contains poi-
sonous and corrosive sulfuric acid
and may produce hydrogen gas
which is flammable and explosive.
To reduce the risk of death or
serious injury, take the following
precautions while working on or
near the 12-volt battery:
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.

4266-3. Do-it-yourself maintenance
Rotate the tires in the order
shown.
To equalize tire wear and extend
tire life, Toyota recommends that
tire rotation is carried out at the
same interval as tire inspection.
Do not fail to initialize the tire pres-
sure warning system after tire rota-
tion.
■When rotating the tires
Make sure that the power switch is
OFF. If the tires are rotated while
the power switch is in ON, the tire
WARNING
■When inspecting or replacing
tires
Observe the following precautions
to prevent accidents.
Failure to do so may cause dam-
age to parts of t he drive train as
well as dangerous handling char-
acteristics, which may lead to an
accident resulting in death or seri-
ous injury.
●Do not mix tires of different
makes, models or tread pat-
terns.
Also, do not mix tires of remark-
ably different treadwear.
●Do not use tire sizes other than
those recommende d by Toyota.
●Do not mix differently con-
structed tires (radial, bias-belted
or bias-ply tires).
●Do not mix summer, all season
and snow tires.
●Do not use tires that have been
used on another vehicle.
Do not use tires if you do not
know how they were used previ-
ously.
●Vehicles with compact spare
tire: Do not tow if your vehicle
has a compact spare tire
installed.
●Vehicles without spare tire: Do
not tow anything if a tire that has
been repaired using the emer-
gency tire puncture repair kit is
installed. The load on the tire
may cause unexpected damage
to the tire.
NOTICE
■Driving on rough roads
Take particular care when driving
on roads with loose surfaces or
potholes.
These conditions may cause
losses in tire inflation pressure,
reducing the cushioning ability of
the tires. In addition, driving on
rough roads may cause damage
to the tires themselves, as well as
the vehicle’s wheels and body.
■If tire inflation pressure of
each tire becomes low while
driving
Do not continue driving, or your
tires and/or wheels may be
ruined.
Tire rotation

4627-2. Steps to take in an emergency
7-2.Steps to take in an emergency
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
2WD models: If towing your
vehicle with a wheel-lift type
truck from the front, the
vehicle’s rear wheels and
axles must be in good con-
ditions. (P.462, 463)
If they are damaged, use a
towing dolly or flatbed
truck.
AWD models: If towing your
vehicle with a wheel-lift type
truck, use a towing dolly.
( P.462, 463)
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
2WD models: Be sure to transport
the vehicle with th e front wheels
raised or with all four wheels
raised off the ground. If the vehi-
cle is towed with th e front wheels
contacting the ground, the drive-
train and related parts may be
damaged or electricity generated
by the operation of the motor may
cause a fire to occur depending
on the nature of the damage or
malfunction.
AWD models: Be sure to transport
the vehicle with all four wheels
raised off the ground. If the vehi-
cle is towed with th e tires contact-
ing the ground, the drivetrain or
related parts may be damaged,
the vehicle may fly off the truck, or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.

5057-2. Steps to take in an emergency
7
When trouble arises
1Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the electronic key to
the power switch as shown in
the illustration.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is displayed on the multi-infor-
mation display.
4 Press the power switch
shortly and firmly.
In the event that t he hybrid system
still cannot be started, contact your
Toyota dealer.
■Stopping the hybrid system
Shift the shift lever to P, set the
parking brake and press the power
switch as you normally do when
stopping the hybrid system.
■Replacing the key battery
As the above proce dure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediately when the bat-
tery is depleted. ( P.447)
■Changing power switch modes
Release the brake pedal and press
the power switch in step 3 above.
The hybrid system does not start
and modes will be changed each
time the switch is pressed.
( P.234)
WARNING
■When using the mechanical
key and operating the power
windows or the moon roof (if
equipped)
Operate the power window or the
moon roof after checking to make
sure that there is n o possibility of
any passenger having any of their
body parts caught in the window
or the moon roof. Also, do not
allow children to operate the
mechanical key. It is possible for
children and other passengers to
get caught in the power window or
the moon roof.
Starting the hybrid sys-
tem

5087-2. Steps to take in an emergency
possible.
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be
started by push-starting.
■To prevent 12-vol t battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnec essary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stor ed in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.554)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12- volt battery termi-
nals, contact your Toyota dealer.
■Charging the 1 2-volt battery
The electricity stor ed in the 12-volt
battery will discharge gradually even
when the vehicle is not in use, due
to natural discharge and the drain-
ing effects of certa in electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges aut omatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, i t may not be pos-
sible to unlock the doors using the smart key system when the 12-
volt battery is discharged. Use the
wireless remote c
ontrol or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attemp t after reinstall-
ing the 12-volt battery. In that
case, start the hybrid system in
the same manner as when the
electronic key does not operate
properly ( P.505). This is not a
malfunction, as the hybrid system
will start normally on the second
attempt.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
■When replacing t he 12-volt bat-
tery
●Use a 12-volt battery that con-
forms to European regulations.
Use a battery that the case size is
same as the previous one (LN2),
20 hours rate ca pacity (20HR) is
equivalent (60Ah) or greater, and
performance rating (CCA) is
equivalent (563A) or greater.
• If the sizes differ , the 12-volt bat-
tery cannot be properly secured.
• If the 20 hour rate capacity is low,
even if the time p eriod where the
vehicle is not used is a short time,
the 12-volt battery may discharge
and hybrid system may not be
able to start.
●Use a 12-volt battery with a han-
dle. If a 12-volt battery without a
handle is used, removal is more
difficult.
●When removing the 12-volt bat-

5198-1. Specifications
8
Vehicle specifications
■Vehicle identification num-
ber
The vehicle identification num-
ber (VIN) is the legal identifier
for your vehicle. This is the pri-
mary identification number for
your Toyota. It is used in regis-
tering the ownership of your
vehicle.
This number is stamped on the
top left of the instrument panel. This number is also on the Certi-
fication Label.
*7:For AXLH40L-PNXLHA model*4 with vacuum cleaner, refrigerator, and
spare tire
*8:For AXLH40L-PNXLHA model*4 without vacuum cleaner, AXLH40L-
PNXLHA model
*4 with vacuum cleaner, refrigerator, and tire puncture
repair kit, AXLH4 0L-PNXSHA model
*4, and AXLH45L-PNXLHA
model
*4 with vacuum cleaner
*9:For AXLH40L-PNXLHA model*4 with vacuum cleaner and without
refrigerator, AXLH45L-PNXLHA model*4 without vacuum cleaner,
AXLH45L-PNXSHA model*4 and AXLH45L-PNXXHA model*4
*10:For AXLH40L-P NXXHA model*4
*11:For AXLH45L-PPXEHA model*4
*12:For AXLH40L-PPXEHA and AXLH40L-PPXXHA models*4
*13:The towing package is required.
Toyota does not r ecommend towing with this vehicle without the tow-
ing package.
Seating capacity
Seating capacityWithout second center seatWith second center seat
7 (Front 2, Rear 5)8 (Front 2, Rear 6)
Vehicle identification