2021 TOYOTA SIENNA HYBRID Power

4597-1. Essential information
7
When trouble arises
1Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 Press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe
place by the road.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the hybrid system has to be
turned off while driving
●Power assist for the steering
wheel will be lost, making the
steering wheel heavier to turn.
Decelerate as much as possible
before turning off the hybrid sys-
tem.

4607-1. Essential information
Remove the seat belt first.
 If the door can be opened,
open the door and exit the
vehicle.
 If the door can not be opened,
open the window using the
power window switch and exit
the vehicle through the win-
dow.
 If the window can not be
opened using the power win-
dow switch, remain calm, wait
until the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle, and then open the door
and exit the vehicle.
■How to distinguish laminated
glass
When looking from the cross-sec-
tional view point, laminated glass is
two sheets of glass pasted together.
Laminated glass
If the vehicle is
trapped in rising water
In the event the vehicle is
submerged in water, remain
calm and perform the fol-
lowing.
WARNING
■Using an emergency ham-
mer*1 for emergency escape
The rear side windows and rear
window of this vehicle can be
shattered by an emergency ham-
mer
*1 used for emergency
escape, however, since the wind-
shield and front side windows
*2
are laminated glass they can not
be shattered by an emergency
hammer
*1.*1: Contact your Toyota dealer or
aftermarket accessory manu-
facturer for further information
about an emergency hammer.
*2: Vehicles with laminated glass
■Escaping the vehicle from the
window
There are cases where escaping
the vehicle from the window is not
possible due to seating position,
passenger body type, etc.
When using an emergency ham-
mer, consider your seat location
and the size of the window open-
ing to ensure that the opening is
accessible and large enough to
escape.
A

4637-2. Steps to take in an emergency
7
When trouble arises
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing. 
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.244)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■Recreational towing (behind
motor home, etc.)
Never dinghy tow your vehicle to
prevent causing serious damage
to the AWD system and transmis-
sion. ( P.230)
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck

4647-2. Steps to take in an emergency
From the rear
Use a towing dolly under the
front wheels.
When using a flatbed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flatbed truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
NOTICE
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
2WD models
AWD models
Using a flatbed truck

4657-2. Steps to take in an emergency
7
When trouble arises
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use or drip-
ping from the muffler is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 Engine coolant temperature
gauge needle continually
points higher than normal.
 Changes in exhaust sound
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
 Pinging or other noises
related to the hybrid system
 Engine missing, stumbling or
running roughly
 Appreciable loss of power 
Vehicle pulls heavily to one
side when braking
 Vehicle pulls heavily to one
side when driving on a level
road
 Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

4687-2. Steps to take in an emergency
■SRS warning light
■ABS warning light
■Electric power steering system warning light (warning
buzzer)
Warning lightDetails/Actions
Indicates a malfunction in:
The SRS airbag system;
 The front passenger occupan t classification system;
or
 The seat belt pretensioner system
 Have the vehicle insp ected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(U.S.A.)
(Canada)
Indicates a malfunction in:
 The ABS; or
 The brake assist system
 Have the vehicle insp ected by your Toyota
dealer immediately.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfun ction in the EPS (Electric Power
Steering) system
 Have the vehicle insp ected by your Toyota
dealer immediately.

4737-2. Steps to take in an emergency
7
When trouble arises
■Seat belt reminder light (warning buzzer*)
*: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to alert the drive r that his or
her seat belt is not fastened. Onc e the power switch is turned to ON, the
buzzer sounds. If the seat belt is still unfastened, the buzzer sounds inter-
mittently for a certain period o f time after the vehicle reaches a certain
speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the sea t belt is
unfastened, the buzzer sounds int ermittently for a certain period of time
after the vehicle reaches a certain speed.
■Rear passengers’ seat belt reminder light (warning buzzer*)
*: Rear passengers’ seat belt warning buzzer:
The rear passengers’ seat belt warning buzzer sounds to alert t he rear
passengers that his or her seat belt is not fastened. If the se at belt is
unfastened, the buzzer sounds int ermittently for a certain period of time,
after the seat belt is fastened and unfastened and the vehicle reaches a
certain speed.
■Warning buzzer
In some cases, the buzzer may not
be heard because of noisy place or
an audio sound.■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
Warning lightDetails/Actions
Warns the driver and/or front passenger to fasten their
seat belts
 Fasten the seat belt.
If the front passenger’s seat is occupied, the
front passenger’s seat belt also needs to be fas-
tened to make the warning light (warning
buzzer) turn off.
Warning lightDetails/Actions
Warns the rear passengers to fasten their seat belts
 Fasten the seat belt.

4747-2. Steps to take in an emergency
seat.
●If a cushion is placed on the seat,
the sensor may not detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light system monitors
the airbag sensor assembly, front
impact sensors, side impact sensors
(front door), side impact sensors
(front), side impact sensors (rear),
driver’s seat position sensor,
driver’s seat belt buckle switch, front
passenger occupant classification
sensors, “AIR BAG ON” indicator
light, “AIR BAG OFF” indicator light,
front passenger’s seat belt buckle
switch, seat belt pretensioners and
force limiters, airbags, interconnect-
ing wiring and power sources.
(  P.42)
■If the malfunction indicator
lamp comes on while driving
First check the following:
●Is the fuel t ank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go o ff after several
driving trips.
If the light does not go off even after
several trips, contact your Toyota
dealer as soon as possible.
■Electric power steering system
warning light (warning buzzer)
When the 12-volt battery charge
becomes insufficien t or the voltage
temporarily drops, the electric power
steering system warning light may
come on and the warning buzzer
may sound.
■When the tire pressure warning
light comes on
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P.491 If none of the tires are punctured:
Turn the power switch to OFF then
turn it to ON.
Check if the tire pressure warning
light comes on or blinks.
If the tire pressur
e warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your
Toyota dealer immediately.
If the tire pressur e warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
and adjust them to the specified
level.
2 If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.430)
■The tire pressure warning light
may come on due to natural
causes
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
perature. In this ca se, adjusting the
tire inflation pressure will turn off the
warning ligh t (after a few minutes).
■When a tire is replaced with a
compact spare tire (vehicles
with compact spare tire)
The compact spare tire is not
equipped with a tire pressure warn-
ing valve and tran smitter. If a tire
goes flat, the tire pressure warning
light will not turn off even though the
flat tire has been replaced with the
spare tire. Replac e the spare tire
with the standard tire and adjust the
tire inflation pressure. The tire pres-
sure warning light will go off after a
few minutes.