2021 TOYOTA RAV4 PRIME steering

2595-1. Before driving
5
Driving
activities such as sudden accelera-
tion. Refer to “Plug-in hybrid vehicle
driving tips” (P.92).
■Driving in the rain
●Drive carefully whe n it is raining,
because visibility will be reduced,
the windows may become fogged-
up, and the road could be slip-
pery.
●Drive carefully whe n it starts to
rain, as the road surface could be
especially slippery.
●Refrain from high speeds when
driving on an expressway in the
rain, because there may be a
layer of water between the tires
and the road surface, preventing
the steering and brakes from
operating properly.
■ECO Accelerator Guidance
(  P.173)
It is easier to drive in an Eco-friendly
manner by driving while referring to
the ECO Accelerator Guidance dis-
play. Also, by using the ECO Accel-
erator Guidance it is easier to
increase the “Eco Score” evaluation.
●When starting off:
While staying within the ECO
Accelerator Guidance range,
gradually depress the accelerator
pedal and accelerate to the
desired speed. If excessive accel-
eration is avoid ed, the “Start”
score will increase.
●When driving:
After accelerating to the desired
speed, release the accelerator
pedal and drive at a stable speed
within the ECO Acce lerator Guid-
ance range. By keeping the vehi-
cle within the E CO Accelerator
Guidance range, the “Cruise”
score will increase.
●When stopping:
When stopping the vehicle, early
releasing the accelerator pedal
will cause the “Stop” score to
increase.
■Restraining the hybrid system
output (Brake Override System)
●When the accelera tor and brake
pedals are depressed at the same
time, the hybrid system output
may be restrained.
●A warning message is displayed
on the multi-information display
and head-up display (if equipped)
while the system is operating.
(  P.517)
■Restraining sudden start (Drive-
Start Control)
●When the following unusual oper-
ation is performed, the hybrid sys-
tem output may b e restrained.
• When the shift lever is shifted from
R to D, D to R, N to R, P to D
*, or
P to R* (D includes S) with the
accelerator pedal depressed, a
warning message appears on the
multi-information display and
head-up display (i f equipped). If a
warning message is shown on the
multi-information d isplay, read the
message and follow the instruc-
tions.
• When the accelerator pedal is
depressed too much while the
vehicle is in reverse.
*: Depending on the situation, the
shift lever may not be changed.
●While Drive-Start Control is being
activated, your v ehicle may have
trouble escaping from the mud or
fresh snow. In such case, deacti-
vate TRAC ( P.382) to cancel
Drive-Start Cont rol so that the
vehicle may be able to escape
from the mud o r fresh snow.
●Drive-Start Contro l does not work
when Trail Mode is turned on.
■Breaking in your new Toyota
To extend the life of the vehicle,
observing the following precautions
is recommended:
●For the first 200 miles (300 km):
Avoid sudden stops.

2615-1. Before driving
5
Driving
WARNING
●During normal driving, do not
turn off the hybrid system. Turn-
ing the hybrid system off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so.
In the event of an emergency,
such as if it becomes impossible
to stop the vehicle in the normal
way: P.505
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.
Using the brakes continuously
may cause the br akes to over-
heat and lose effectiveness.
(  P.285)
●Do not adjust the position of the
steering wheel, the seat, or the
inside or outside rear view mir-
rors while driving.
Doing so may result in a loss of
vehicle control.
●Always check that all passen-
gers’ arms, head or other parts
of their body are not outside the
vehicle.
●Do not drive in excess of the
speed limit. Even if the legal
speed limit permits it, do not
drive over 85 mph (140 km/h)
unless your vehicle has high-
speed capability tires. Driving
over 85 mph (140 km/h) may
result in tire failure, loss of con-
trol and possible injury. Be sure
to consult a tire dealer to deter-
mine whether the tires on your
vehicle are high-speed capabil-
ity tires or not b efore driving at
such speeds.
■When driving on slippery
road surfaces
●Sudden braking, acceleration
and steering may cause tire
slippage and reduce your ability
to control the vehicle.
●Sudden acceleration, engine
braking due to shifting, or
changes in engine speed could
cause the vehicle to skid.
●After driving through a puddle,
lightly depress the brake pedal
to make sure t hat the brakes
are functioning properly. Wet
brake pads may prevent the
brakes from functioning prop-
erly. If the brakes on only one
side are wet and not functioning
properly, steering control may
be affected.
■When shifting the shift lever
●Do not let the vehicle roll back-
ward while a fo rward driving
position is selected, or roll for-
ward while the shift lever is in R.
Doing so may result in an acci-
dent or damage to the vehicle.
●Do not shift the sh ift lever to P
while the vehicle is moving.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the sh ift lever to R
while the vehicle is moving for-
ward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the shift lever to a
driving position while the vehicle
is moving backward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.

2645-1. Before driving
NOTICE
●Do not use the accelerator
pedal or depress the accelera-
tor and brake pedals at the
same time to hold the vehicle on
a hill.
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.
Doing so may damage the
power steering motor.
●When driving over bumps in the
road, drive as slowly as possible
to avoid damagi ng the wheels,
underside of the vehicle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause
the following situations.
●It may be difficult to control your
vehicle.
●The vehicle will make abnormal
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Hold the steering wheel firmly and
gradually depress the brake pedal
to slow down the vehicle.
Information on what to do in case
of a flat tire ( P.527)
■When encountering flooded
roads
Do not drive on a road that has
flooded after heavy rain, etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure to have your
Toyota dealer chec k the following:
●Brake function
●Changes in quantity and quality
of oil and fluid used for the
engine, hybrid transaxle (front
and rear), etc.
●Lubricant condition for the bear-
ings and suspension joints
(where possible), and the func-
tion of all joints, bearings, etc.
■When parking the vehicle
Always set the parking brake, and
shift the shift lever to P. Failure to
do so may cause the vehicle to
move or the vehicle may acceler-
ate suddenly if t he accelerator
pedal is accidentally depressed.

2665-1. Before driving
For example, if the “XXX”
amount equals 1400 lbs. and
there will be five 150 lb passen-
gers in your vehicle, the amount
of available cargo and luggage
load capacity is 650 lbs. (1400 -
750 (5  150) = 650 lbs.)
(5) Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity calcu-
lated in Step 4.
(6) If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your vehi-
cle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
( P.268) Cargo capacity
Total load capacity (vehicle
capacity weight) (
P.550)
When 2 people with the com-
bined weight of A lb. (kg) are rid-
ing in your vehicle, which has a
total load capacity (vehicle
capacity weight) of B lb. (kg),
the available amount of cargo
and luggage load capacity will
be C lb. (kg) as follows:
B
*2 lb. (kg) - A*1 lb. (kg) = C*3 lb.
(kg)
*1: A = Weight of people
*2: B = Total load capacity
*3: C = Available cargo and luggage load
In this condition, if 3 more passen-
gers with the combined weight of D
lb. (kg) get on, the available cargo
and luggage load will be reduced E
lb. (kg) as follows:
C lb. (kg) - D*4 lb. (kg) = E*5 lb.
(kg)
*4: D = Additional weight of people
*5: E = Available cargo and luggage
WARNING
■Capacity and distribution
●Do not exceed the maximum
axle weight rating or the total
vehicle weight rating.
●Even if the tota l load of occu-
pant’ weight and the cargo load
is less than the total load capac-
ity, do not ap ply the load
unevenly. Improper loading may
cause deteriorat ion of steering
or braking control which may
cause death or serious injury.
Calculation formula for
your vehicle
A
B

2755-1. Before driving
5
Driving
Please consult your dealer
when installing trailer lights, as
incorrect installation may cause
damage to the vehicle’s lights.
Please take care to comply with
your state’s laws when installing
trailer lights.
Your vehicle will handle differ-
ently when towing a trailer. Help
to avoid an accident, death or
serious injury, keep the follow-
ing in mind when towing:
Speed limits for towing a
trailer vary by state or prov-
ince. Do not exceed the
posted towing speed limit.
 Toyota recommends that the
vehicle-trailer speed limit is 65
mph (104 km/h) on a flat,
straight, dry road. Do not
exceed this limit, the posted
towing speed limit or the
speed limit for your trailer as
set forth in your trailer owner’s
manual, whichever is lowest.
Instability of the towing vehi-
cle-trailer combination (trailer
sway) increases as speed increases. Exceeding speed
limits may cause loss of con-
trol.
 Before starting out, check the
trailer lights, tires and the
vehicle-trailer connections.
Recheck after driving a short
distance.
 Practice turning, stopping and
reversing with the trailer
attached in an area away
from traffic until you become
accustomed to the feel of the
vehicle-trailer combination.
 Reversing with a trailer
attached is difficult and
requires practice. Grip the
bottom of the steering wheel
and move your hand to the
left to move the trailer to the
left. Move your hand to the
right to move the trailer to
right. (This is generally oppo-
site to reversing without a
trailer attached.) Avoid sharp
or prolonged turning. Have
someone guide you when
reversing to reduce the risk of
an accident.
 As stopping distance is
increased when towing a
trailer, vehicle-to vehicle dis-
tance should be increased.
For each 10 mph (16 km/h) of
speed, allow at least one
vehicle and trailer length.
 Avoid sudden braking as you
may skid, resulting in the
trailer jackknifing and a loss of
Connecting trailer lights
NOTICE
■Do not directly splice trailer
lights
Do not directly splice trailer lights.
Directly splicing trailer lights may
damage your vehicle’s electrical
system and cause a malfunction.
Trailer towing tips

2765-1. Before driving
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a
turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency, when using engine
braking, do not use the trans-
mission in D.
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s hybrid
system may overheat on hot
days (at temperatures over
85°F [30°C]) when driving up
a long or steep grade. If the
high coolant temperature
warning light indicates over-
heating, immediately turn off
the air conditioning (if in use),
pull your vehicle off the road
and stop in a safe spot.
( P.544)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Apply the parking
brake firmly, and put the
transmission in P. Avoid park-
ing on a slope, but if unavoid-
able, do so only after
performing the following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.

2775-1. Before driving
5
Driving
4Apply the parking brake
firmly.
5 Shift into P and turn off the
hybrid system.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the hybrid system. Be
sure to keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R.
3 If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.290)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, transmis-
sion, differential or wheel bearing),
Toyota recommends that you do not
tow a trailer unt il the vehicle has
been driven for over 500 miles (800
km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 45 mph
(72 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a traile r, your vehicle
will require more f requent mainte-
nance due to the additional load. (See “Scheduled Maintenance
Guide” or “Owner
’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of tra iler towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and t railer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to contr ol trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator
pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize (if
enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.).
●After the trailer swaying has
stopped:
• Stop in a safe place. Get all occu-
pants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer. Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle.
Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that

2805-2. Driving procedures
display, read the message and fol-
low the instructions.
■When the ambient temperature
is low, such as during winter
driving conditions
●When starting the hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is until the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
●When the hybrid battery (traction
battery) is extremely cold (below
approximately -22°F [-30°C])
under the influence of the outside
temperature, it may not be possi-
ble to start the hybrid system. In
this case, try to start the hybrid
system again after the tempera-
ture of the hybrid battery
increases due to the outside tem-
perature increase etc.
■Sounds and vibrations specific
to a hybrid vehicle
 P.83
■If the 12-volt battery is dis-
charged
The hybrid system cannot be
started using the smart key system.
Refer to P.539 to r estart the hybrid
system.
■Electronic key battery depletion
 P.194
■Conditions affecting operation
 P.218
■Note for the entry function
 P.219
■Steering lock function
●After turning the power switch to
OFF and opening and closing the
doors, the steer ing wheel will be
locked due to the steering lock
function. Operating the power
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push power switch while turning the steering wheel in
either direction” will be displayed
on the multi-information display.
Check that the shift lever is set in
P. Press the power switch shortly
and firmly while turning the steer-
ing wheel left and right.
●To prevent the steering lock motor
from overheating
, the motor may
be suspended if the hybrid system
is turned on and off repeatedly in
a short period of ti me. In this case,
refrain from operating the power
switch. After about 10 seconds,
the steering lo ck motor will
resume functioning.
■If there is a malfunction in the
smart key system
If “Smart Key System Malfunction”
is displayed on the multi-information
display, the system may be mal-
functioning. Hav e the vehicle
inspected by your Toyota dealer
immediately.
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
■When “Check Fuel Cap” is dis-
played on the multi-information
display
 P.308
■If the hybrid sys tem is malfunc-
tioning
 P.92
■Electronic key battery
 P.493