2021 TOYOTA RAV4 PLUG-IN HYBRID radio

7
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
High voltage parts and cables on
the hybrid vehicles emit approxi -
mately the same amount of electro -
magnetic waves as the
conventional gasoline powered
vehicles or home electronic appli -
ances despite of their electromag -
netic shielding.
Unwanted noise may occur in the
reception of the radio frequency
transmitter (RF-transmitter).
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation statu s of the driving
assist systems
• Hybrid battery (traction battery)
status
The recorded data varies according
to the vehicle grade level, options
and destinations w ith which it is
equipped.
These computers do not record
conversations or sounds, and only
record images outs ide of the vehi-
cle in certain situations.
 Data usage
Toyota may use the data recorded in
this computer to diagnose malfunc -
tions, conduct research and develop -
ment, and improve quality.
Toyota will not disclose the recorded
data to a thir d party except:
• With the consent of the vehicle owner
or with the consent of the lessee if
the vehicle is leased
• In response to an official request by
the police, a court o f law or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the
data is not tied to a specific vehicle or
vehicle owner
The SRS airbag and seat belt pre-
tensioner devices in your Toyota
contain explosive chemicals. If the
vehicle is scrapped with the airbags
and seat belt pretensioners left as
they are, this may cause an acci -
dent such as fire. Be sure to have
the systems of the SRS airbag and
seat belt pretensioner removed and
disposed of by a qualified service
shop or any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer,
before you scrap your vehicle.
Vehicle data recordingScrapping of your Toyota

461-1. For safe use
WARNING
●If breathing becomes difficult after
the SRS airbags have deployed,
open a door or side window to allow fresh air in, or lea ve the vehicle if it
is safe to do so. Wash off any resi-
due as soon as possible to prevent skin irritation.
●If the areas where the SRS airbags
are stored, such as the steering wheel pad and front and rear pillar
garnishes, are damaged or
cracked, have them replaced by any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
■Modification and disposal of SRS
airbag system components
Do not dispose of your vehicle or per -
form any of the following modifica -
tions without c onsulting any authorized Toyota ret ailer or Toyota
authorized repairer, or any reliable
repairer. The SRS airbags may mal - function or deploy (inflate) acciden-
tally, causing death or serious injury.
●Installation, removal, disassembly and repair of the SRS airbags
●Repairs, modifications, removal or replacement of the steering wheel,
instrument panel, d ashboard, seats
or seat upholstery, front, side and rear pillars, roof side rails, front
door panels, front door trims or front
door speakers
●Modifications to the front door panel
(such as making a hole in it)
●Repairs or modifications of the front
fender, front bumper, or side of the occupant compartment
●Installation of a grille guard (bull bars, kangaroo bar, etc.), snow
plows or winches
●Modifications to t he vehicle’s sus-
pension system
●Installation of ele ctronic devices such as mobile two-way radios (RF-
transmitter) and CD players

67
1
1-3. Emergency assistance
For safety and security
at the following URL.
http://www.opensourceautomotive.com/dcm/toyota/
WARNING
■When the Emergency Call may
not be made
●It may not be possible to make
Emergency Calls in any of the fol-
lowing situations. In such cases,
report to emergen cy services pro- vider (112 system etc.) by other
means such as nearby public
phones.
• Even when the vehicle is in the cel -
lular phone service area, it may be
difficult to connec t to the eCall con- trol center if the reception is poor or
the line is busy. In such cases,
even though the system attempts to connect to the eCall control center,
you may not be able to connect to
the eCall control center to make Emergency Calls and contact emer -
gency services.
• When the vehicle is out of the cellu -
lar phone service area, the Emer -
gency Calls cannot be made.
• When any related equipment (such
as the “SOS” button panel, indicator lights, microphone, speaker, DCM,
antenna, or any wires connecting
the equipment) is malfunctioning, damaged or broken, the Emer -
gency Call cannot be made.
• During an Emergency Call, the sys -
tem makes repeated attempts to
connect to the eCall control center. However, if it cannot connect to the
eCall control center due to poor
radio wave reception, the system may not be able to connect to the
cellular network and the call may
finish without connecting. The red indicator light will blink for approxi -
mately 30 seconds to indicate this
disconnection.
●If the 12-volt battery’s voltage decreases or there is a disconnec -
tion, the system may not be able to
connect to the eCa ll control center.
■When the Emergency Call sys-
tem is replaced with a new one
The Emergency Call system should
be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■For your safety
●Please drive safely.
The function of t his system is to
assist you in making the Emer - gency Call in case of accidents
such as traffic a ccidents or sudden
medical emergenc ies, and it does not protect the driver or passengers
in any way. Please drive safely and
fasten your seatbelts at all times for your safety.
●In case of an emergency, make lives the top priority.
●If you smell anything burning or other unusual smells, leave the
vehicle and evacuate to a safe area
immediately.
●If the airbags dep loy when the sys-
tem is operating normally, the sys- tem makes emerge ncy call. The
system also makes emergency call
when the vehicle is struck from the rear or rolls over , even if the air-
bags do not deploy.
●For safety, do not make the Emer -
gency Call while driving.
Making calls during driving may cause mishandling of the steering
wheel, which may lead to unex -
pected accidents.
Stop the vehicle and confirm the safety of your su rroundings before
making the Emergency Call.

95
2
2-1. Plug-in hybrid system
Plug-in hybrid system
Hybrid battery (traction battery)
Front electric motor (traction motor)
Air conditioning compressor
Junction box
■Running out of fuel
When the vehicle has run out of fuel and
the hybrid system c annot be started, refuel the vehicle with at least enough
gasoline to make the low fuel level warn -
ing light ( →P.575) go off. If there is only a small amount of fuel, the hybrid sys -
tem may not be able to start. (The stan -
dard amount of fuel is about 8.8 L [2.3 gal., 1.9 Imp.gal.], w hen the vehicle is
on a level surface. This value may vary
when the vehicle is on a slope. Add extra fuel when the vehicle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on the hybrid vehicles incorporate electro -
magnetic shielding, and therefore emit
approximately the same amount of electromagnetic waves as conven -
tional gasoline powered vehicles or
home electronic appliances.
●Your vehicle may cause sound inter -
ference in some third party-produced radio parts.
■Effect of magnetic forces
If objects that generate strong magnetic
forces, such as large speakers, are placed inside the luggage compartment
or installed nearby, the generated mag -
netic forces may negatively affect the hybrid system.
■Hybrid battery (tr action battery)
(lithium-ion battery)
The hybrid battery (traction battery) has a limited service life.
The hybrid battery (traction battery)
capacity (the ability to hold a charge) reduces with time a nd use in the same
way as other rechargeable batteries.
The extent at which capacity reduces
changes drastically depending on the
environment (ambient temperature, etc.)
and usage conditions, such as how the
vehicle is driven and how the hybrid bat - tery (traction battery) is charged. This is
a natural characteristic of lithium-ion
batteries, and is not a malfunction. Also, even though the EV driving range
becomes shorter when the hybrid bat -
tery (traction batter y) capacity reduces, vehicle performance does not signifi -
cantly become worse.
In order to reduce th e possibility of the capacity reducing, follow the directions
listed on P.134, “Capacity reduction of
the hybrid battery ( traction battery)”.
■Starting the hybrid system in an extremely cold environment
When the hybrid battery (traction bat -
tery) is extremely c old (below approxi- mately -30°C [-22°F]) under the
influence of the outsi de temperature, it
may not be possible to start the hybrid system. In this case , try to start the
hybrid system again after the tempera -
ture of the hy brid battery increases due to the outside temperature increase etc.
■Declaration of conformity
This model conform s to hydrogen emis-
sions according to regulation ECE100 (Battery electric vehicle safety).
I
J
K
L
WARNING
■High voltage precautions
The vehicle has high voltage DC and
AC systems as well as a 12-volt sys- tem. DC and AC high voltage is very
dangerous and can cause severe
burns and electric shock that may result in death or serious injury.

1342-2. Charging
each part of the AC charging cable
is in good condition. ( →P.117)
■During charging
●The charging starting time may differ
depending on the state of the vehicle,
but this does not indicate a malfunc - tion.
●Cooling fan sounds may be heard from near the rear seat. ( →P.98)
●During charging, sounds may be heard from near the hybrid battery
(traction battery) in accordance with
the operation of the air conditioning system or “Battery Cooler” ( →P.129).
●During and after charging, the rear seat and its surrounding area in which
the onboard traction battery charger is
installed may get warm.
●The surface of the CCID (Charging
Circuit Interrupting Device) may become hot, but this does not indicate
a malfunction. ( When using Mode 2
AC charging cable.)
●Depending on radio wave conditions,
interference may be heard on the radio.
●The current chargi ng condition and the estimated time until charging will
complete can be checked on the
multi-information display.
■Capacity reduction of the hybrid
battery (tracti on battery)
The capacity of the hybrid battery (trac -
tion battery) will dec line gradually when
the hybrid battery (tr action battery) is in use. The rate at which it declines will dif -
fer in accordance with environmental
conditions and the way in which the vehicle is used. Observing the following
can help suppress battery capacity
decline.
●Avoid parking the vehicle in areas with
a high temperature under direct sun - light when the hybrid battery (traction
battery) is fully charged.
●Avoid accelerating and decelerating
frequently and suddenly when EV
driving.
●Avoid frequent driving near the top
speed for EV driving. ( →P.90)
●Leave a low level of charge in the
hybrid battery (trac tion battery) when leaving the vehicle undriven for a long
period of time.
After confirming that EV mode or AUTO EV/HV mode has switched to
HV mode, turn the power switch off.
●Use the charging schedule function as
much as possible in order to fully
charge the hybrid battery (traction bat - tery) immediately bef ore starting off.
( →P.144)
Also, if the hybrid battery (traction bat- tery) capacity reduces, the distance that
can be driven in EV mode or AUTO
EV/HV mode decreases. However, vehi - cle performance does not significantly
become worse.
■When the remaining charge of the
hybrid battery (trac tion battery) is low after charging
In the following situations, the remaining
charge of the hybrid battery (traction battery) after charging completes may
be less than normal in order to protect
the system (the EV dr iving range after the battery is fully charged may be
shorter).*
●Charging is carried out when the out -
side temperature is low or high.
●Charging is carried out immediately
after high-load driv ing or in extreme
heat.
When none of the above situations
apply and there is a drastic drop in the
remaining charge of the hybrid battery
(traction battery) after charging com - pletes, have the veh icle inspected by
any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.*: When this occurs, even if the remain -
ing charge display of the hybrid bat-
tery (traction battery) shows that it is

2024-1. Key information
4-1.Key information
The following keys are provided
with the vehicle.
Electronic keys
• Operating the smart entry & start sys -
tem ( →P.223)
• Operating the wireless remote control
function ( →P.203)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key onto an
aircraft, make sure you do not press any
buttons on the electronic key while inside the aircraft cabin. If you are carry -
ing an electronic key in your bag etc.,
ensure that the buttons are not likely to be pressed accidentally. Pressing a but -
ton may cause the electronic key to emit
radio waves that could interfere with the operation of t he aircraft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becom es low, an alarm
will sound in the cabin and a message will be displayed on the multi-informa -
tion display when the hybrid system
stops.
●To reduce key battery depletion when
the electronic key is to not be used for long periods of time, set the electronic
key to the batter y-saving mode.
( →P.225)
●As the electronic key always receives
radio waves, the ba ttery will become depleted even if the electronic key is
not used. The following symptoms
indicate that the electronic key battery may be depleted. Replace the battery
when necessary.
• The smart entry & start system or the wireless remote control does not oper -
ate.
• The detection area becomes smaller. • The LED indicator on the key surface
does not turn on.
You can replace the battery by yourself
( →P.543). However, as there is a dan-
ger that the electro nic key may be dam-
aged, it is recomm ended that replace-
ment is carried ou t by any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
●To avoid serious deterioration, do not
leave the electronic key within 1 m (3
ft.) of the followi ng electrical appli- ances that produce a magnetic field:
•TVs
• Personal computers • Cellular phones, cordless phones and
battery chargers
• Table lamps • Induction cookers
●If the electronic key is near the vehicle for longer than necessary, even if the
smart entry & star t system is not oper-
ated, the key battery may become depleted faster than normal.
■If a message regarding the state of the electronic key or power switch
mode, etc. is shown
To prevent trapping the electronic key inside the vehicle, leaving the vehicle
carrying the electronic key on your per -
son without turning t he power switch to OFF or other passengers from uninten -
tionally taking the key out of the vehicle,
Keys
Key types
A
B
C

203
4
4-1. Key information
Before driving
etc., a message that prompts the user to
confirm the state of the electronic key or power switch mode may be shown on
the multi-information display. In those
cases, follow the inst ructions on the dis- play immediately.
■If “Key Battery Low Replace Key
Battery” is displayed on the multi-
information display
The electronic key has a low battery.
Replace the electronic key battery.
( →P.543)
■Replacing the battery
→ P.543
■Confirmation of the registered key
number
The number of keys already registered to the vehicle can be confirmed. Ask any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer for details.
■If “A New Key has been Registered
Contact Your Dealer for Details” is
displayed on the multi-information display
This message will be displayed each
time the driver’s door is opened when the doors are unlocked from the outside
for approximately 10 days after a new
electronic key has been registered. If this message is displayed but you
have not had a new electronic key regis -
tered, ask any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer to check if an unknown
electronic key (other than those in your possession) has been registered.
The electronic keys are equipped
with the following wireless remote
control:
NOTICE
■To prevent key damage
●Do not drop the ke ys, subject them
to strong shocks or bend them.
●Do not expose the keys to high
temperatures for long periods of time.
●Do not get the k eys wet or wash them in an ultrasonic washer, etc.
●Do not attach metallic or magnetic materials to the k eys or place the
keys close to such materials.
●Do not disasse mble the keys.
●Do not attach a sticker or anything else to the surface of the electronic
key.
●Do not place the k eys near objects
that produce magnetic fields, such
as TVs, audio systems and induc - tion cookers.
●Do not place the keys near medical electrical equipment such as low-
frequency therapy equipment or
microwave therapy equipment, and do not receive medical attention
with the keys on your person.
■Carrying the electronic key on
your person
Carry the electronic key 10 cm (3.9 in.) or more away fr om electric appli-
ances that are turned on. Radio
waves emitted fr om electric appli- ances within 10 cm (3.9 in.) of the
electronic key may in terfere with the
key, causing the key to not function properly.
■In case of a smart entry & start system malfunction or other key-
related problems
→ P.604
■When an electronic key is lost
→ P.603
Wireless remote control

2184-2. Opening, closing and locking the doors
●When an external radio wave source
interferes with the communication between the electronic key and the
vehicle ( →P.225)
●When charging from an external
power source or connecting the AC
charging cable
●When the vehicle is parked near an
electrical noise sou rce which affects the sensitivity of the Hands Free
Power Back Door, such as a pay park -
ing spot, gas stat ion, electrically heated road, or fluorescent light
●When the vehicle is near a TV tower, electric power plant , radio station,
large display, airpor t or other facility
that generates strong radio waves or electrical noise
●When a large amoun t of water is applied to the rear bumper, such as
when the vehicle is being washed or
in heavy rain
●When mud, snow, ice, etc. is attached
to the rear bumper
●When the vehicle has been parked for
a while near objects that may move and contact the rear bumper, such as
plants
●When an accessory is installed to the
rear bumper
If an accessory has been installed, turn
the Hands Free Power Back Door oper -
ation setting off.
■Preventing unintentional operation
of the Hands Free Power Back Door (vehicles with Hands Free Power
Back Door)
When an electronic key is in the opera - tion range, the Hands Free Power Back
Door may operate unintentionally, so be
careful in the following situations.
●When a large amoun t of water is
applied to the rear bumper, such as
when the vehicle is being washed or in heavy rain
●When dirt is wiped off the rear bumper
●When a small animal or small object,
such as a ball, mov es under the rear
bumper
●When an object is moved from under
the rear bumper
●If someone is swinging their legs while
sitting on the rear bumper
●If the legs or anot her part of some-
one’s body contacts t he rear bumper while passing b y the vehicle
●When the vehicle is parked near an electrical noise source which affects
the sensitivity of the Hands Free
Power Back Door, such as a pay park - ing spot, gas station, electrically
heated road, or fluorescent light
●When the vehicle is near a TV tower,
electric power plant , radio station,
large display, airport or other facility that generates strong radio waves or
electrical noise
●When the vehicle is parked in a place
where objects such as plants are near
the rear bumper
●If luggage, etc. is set near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear bumper
●When the vehicle is being towed
To prevent unintentional operation, turn
the Hands Free Power Back Door oper -
ation setting off. ( →P.186)
■When reconnecting the 12-volt bat- tery
To enable the power back door to oper -
ate properly, close the back door manu - ally.
■If the back door opener is inopera - tive
The back door can be unlocked from the
inside.
1 Remove the cover.
To prevent damage, c over the tip of the
screwdriver with a rag.