2021 TOYOTA RAV4 PLUG-IN HYBRID ECO mode

6
Please note that this manual
applies to all models and explains
all equipment, including options.
Therefore, you may find some
explanations for equipment not
installed on your vehicle.
All specifications provided in this
manual are current at the time of
printing. However, because of the
Toyota policy of c ontinual product
improvement, we reserve the right
to make changes at any time with -
out notice.
Depending on specifications, the
vehicle shown in the illustrations
may differ from your vehicle in
terms of equipment.
Both genuine Toy ota and a wide
variety of other spare parts and
accessories for Toyota vehicles are
currently available in the market.
Should it be determined that any of
the genuine Toyot a parts or acces-
sories supplied with the vehicle
need to be replaced, Toyota recom -
mends that genuine Toyota parts or
accessories, be used to replace
them. Other parts or accessories of
matching quality can also be used.
Toyota cannot accept any liability
or guarantee sp are parts and
accessories which are not genuine
Toyota products, nor for replace -
ment or installati on involving such
parts. In addition, damage or per -
formance problems resulting from
the use of non-genuine Toyota
spare parts or accessories may not
be covered under warranty.
The installation of an RF-transmit -
ter system in your vehicle could
affect electronic systems such as:
 Hybrid system
 Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense
 Cruise control system
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with any autho -
rized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer for precautionary mea -
sures or special instructions regard -
ing installation of an RF-transmitter
system.
Further information regarding fre -
quency bands, power levels,
antenna positions and installation
provisions for the installation of RF-
transmitters, is available on request
For your information
Main Owner’s Manual
Accessories, spare parts
and modification of your
Toyota
Installation of an RF-trans -
mitter system

321-1. For safe use
1-1.For safe use
Use only floor mats designed spe-
cifically for vehicles of the same
model and model year as your vehi -
cle. Fix them securely in place onto
the carpet.
1 Insert the retaining hooks (clips)
into the floor mat eyelets.
2 Turn the upper knob of each
retaining hook (clip) to secure
the floor mats in place.
Always align the marks .
The shape of the retaining hooks (clips)
may differ from that shown in the illus-
tration.Before driving
Observe the following before
starting off in the vehicle to
ensure safety of driving.
Installing floor mats
A
WARNING
Observe the following precautions. Failure to do so may cause the
driver’s floor mat to slip, possibly
interfering with t he pedals while driv- ing. An unexpectedly high speed may
result or it may become difficult to
stop the vehicle. This could lead to an
accident, resulting in death or serious injury.
■When installing the driver’s floor mat
●Do not use floor ma ts designed for
other models or different model year vehicles, e ven if they are
Toyota Genuine floor mats.
●Only use floor mats designed for
the driver’s seat.
●Always install the floor mat securely
using the retainin g hooks (clips)
provided.
●Do not use two or more floor mats
on top of each other.
●Do not place the f loor mat bottom-
side up or upside-down.
■Before driving
●Check that the floor mat is securely fixed in the correct place with all the
provided retaining hooks (clips). Be
especially careful to perform this check after cleaning the floor.

862-1. Plug-in hybrid system
engine and electric motor. (→P.89)
• If electricity needed for EV driv -
ing in EV mode or AUTO EV/HV
mode is not remaining, the oper -
ation mode will be automatically
switched to HV mode.
• The operation mode can be
switched to HV mode at any tim -
ing by operating the switch to
keep electricity for EV driving
etc.* ( →P.86). Switching to HV
mode when driving on a highway
or when driving uphill is recom -
mended in order to conserve bat -
tery power.
When in HV mode, t he HV drive mode
indicator illuminates.
*: The EV driving range may reduce
even after switching to HV mode.
■Hybrid battery (traction bat -
tery) charge mode ( →P.87)
Electricity generated in the gasoline
engine can be charged in the hybrid
battery (traction battery) by switch -
ing to the hybrid battery (traction
battery) charge mode when elec -
tricity needed for EV driving is not
remaining.*
• The system may not be able to
switch to the hybrid battery (trac -
tion battery) charge mode due to
the state of the plug-in hybrid
system. ( →P.88)
• Charging time differs depending
on the driving state of the vehicle
when driving in hybrid battery
(traction battery) charge mode.
When in the hybrid battery (traction bat -
tery) charge mode, the hybrid battery
charge mode indicator illuminates.
*: When in the hybrid b attery (traction
battery) charge mode, the hybrid bat -
tery can be charged while driving.
However, the gasoline engine runs to
charge the battery and fuel consump-
tion becomes higher compared with
driving in HV mode.
The plug-in hybrid system opera -
tion modes can be switched using
the switches.
■Switching the plug-in hybrid
system operation modes
Press the AUTO EV/HV mode
switch or EV/HV mode selection
switch to change modes as the fol -
lowing table shows.
When in EV mode, the EV drive mode
indicator illuminates.
When in AUTO EV/HV mode, the
AUTO EV/HV mode indicator illumi -
nates.
When in HV mode, the HV drive mode
indicator illuminates.
Switching the plug-in hybrid
system operation modes

89
2
2-1. Plug-in hybrid system
Plug-in hybrid system
charge will deplete quickly. Also,
EV driving may be canceled by
rapid acceleration or vehicle
speed.
 Restrain your speed as much as
possible. The distance that can
be driven in EV mode will reduce
considerably at high speeds.
*: The EV driving range can be checked
using the multi-information display.
( →P.181)
■When in AUTO EV/HV mode
Only the electric motor is used for
EV driving* during normal driving,
but when the accelerator pedal is
strongly depressed, the gasoline
engine starts. ( →P.90)
Also, when the hybrid battery (trac -
tion battery) level is low, the mode
switches to HV mode automatically
the same as in EV mode.
AUTO EV/HV mode i s suitable for
driving conditions when more
power is required, such as for driv -
ing uphill or accelerating suddenly.
However, because the gasoline
engine will start more easily, it is
recommended to drive in EV mode
usually.
*: The EV driving range can be checked
using the multi-information display.
( →P.181)
■When in HV mode
The vehicle can be used in the
same way as a standard hybrid
vehicle.
In HV mode, controls are primarily
carried out as follows in accor -
dance with the driving conditions.
 The gasoline engine stops* when
the vehicle is stopped.
 During start off, the electric
motor (traction motor) drives the
vehicle.
 During normal driving, the gaso-
line engine and electric motor
(traction motor) are controlled
effectively, and the vehicle is
driven with optimum fuel effi -
ciency. Also, when necessary,
the electric motor (traction
motor) operates as an electrical
generator to charge the hybrid
battery (traction battery).
 When the accelerator pedal is
depressed heavily, drive force
from both the gasoline engine
and the electric motor (traction
motor) is used to accelerate.
*: When the hybrid battery (traction bat -
tery) requires char ging or the engine
is warming up, etc., the gasoline
engine will not autom atically stop.
( →P.91)
■When braking (regenerative
braking)
The electric motor (traction motor)
charges the hybrid battery (traction
battery).
The EV driving range can be
extended by actively using this
regenerative braking to store elec -
tricity in the hybrid battery (traction
battery).

902-1. Plug-in hybrid system
Moreover, as fuel consumption is
also reduced when in HV mode, the
regenerative braking system can be
used effectively.
■Regenerative braking
In the following situations, kinetic energy is converted to electric energy and
deceleration force can be obtained in
conjunction with the recharging of the hybrid battery (traction battery).
●The accelerator pedal is released while driving with the shift lever in D or
S.
●The brake pedal is depressed while
driving with the shift lever in D or S.
■EV driving range
●The EV driving range is displayed on
the multi-information display.
( →P.181)
●The EV driving range changes in
accordance with the charge status of the hybrid battery ( traction battery),
the speed of the vehicle, etc.
●Even if there is enough charge
remaining in t he hybrid battery (trac-
tion battery), EV driving may be can- celed and both gasoline engine and
electric motor are used depending on
the situation. ( →P.90)
■EV indicator
The EV indicator comes on when the vehicle is driven usin g only the electric
motor (traction moto r) or the gasoline
engine is stopped.The on/off operation of the EV indicator can be changed.
( →P.186)
■After EV mode has switched to HV
mode due to low hybrid battery (traction battery) charge
If the hybrid battery ( traction battery) is
regenerated by driving continuously down a long slope, the EV driving range
etc. will be displaye d on the multi-infor-
mation display and EV mode will be automatically switched to.
If EV mode is not switched to even
though EV driving range is being dis - played, EV mode can be switched to by
pressing the EV/HV mode selection
switch.
■Gasoline engine operation in EV mode or AUTO EV/HV mode
Even if there is a su fficient amount of
electricity remaining in the hybrid battery (traction battery) and EV driving range
( →P.181) is being displayed on the
multi-information display, EV driving (driving using only the electric motor)
may be canceled and both gasoline
engine and electric motor are used depending on the situation (EV driving
will be returned to automatically after EV
driving becomes possible again).
EV driving may be canceled automati -
cally in the follo wing circumstances*1:
●When vehicle speed is more than
approximately 135 km/h (84 mph).
●When power is needed temporarily,
for example when the accelerator
pedal is depressed firmly or when
accelerating suddenly.*2
●When the temperatu re of the hybrid
system is high. The vehicle has been left in the sun,
driven on a hill, driven at high speeds,
etc.
●When the temperatu re of the hybrid
system is low.
●When the heater is switched on when
the outside temperature is below
about -10°C (14°F).
●When the windshield defogger switch
is pressed. ( →P.453)
●When the system determines that the

922-1. Plug-in hybrid system
hybrid battery (traction battery)
from an external power source
before using the vehicle.
Even if charging t he hybrid battery
(traction battery) has not been com-
pleted, the vehicle can be driven. How -
ever, if there is not enough charge
remaining, it is possible that the vehicle
cannot be driven in EV mode or AUTO
EV/HV mode, or the EV driving range
will become shorter.
■Refilling fuel
Plug-in hybrid vehicl es can be driven
using electricity charged from an exter -
nal power source. However, as the gas - oline engine is used depending on the
situation ( →P.90) even if in EV mode or
AUTO EV/HV mode, and the gasoline engine is provided on board as a power
source for driving in HV mode, it is
needed to refueling the vehicle.
Check the fuel amount and refill immedi -
ately when the fuel level becomes low.
( →P.342)
■If the vehicle is not used for a long
time
●The 12-volt battery may discharge. In
this event, charge t he 12-volt battery. ( →P.606)
In order to prevent t he hybrid battery
(traction battery) from becoming
extremely low in c harge, charge the hybrid battery (trac tion battery) from
external power source or start the
hybrid system at least once every 2 or 3 months, and turn the power switch
off after the gasoline engine has
stopped automatically. (If the gasoline engine does not sta rt up even after
approximately 10 seconds have
passed since the “READY” indicator came on, the power switch can be
turned to off without any further
action.) When the 12-volt battery is dis -
charged, refer to “If the 12-volt battery
is discharged” ( →P.606) and perform the correction procedure.
●When the vehicle is left with the AC charging cable co nnected, the elec-
tricity consumption amount of the 12-
volt battery increas es due to controls, such as the system checking, operat-
ing. When the AC charging cable is
not needed, immediately remove it from the vehicle.
When driving with the gasoline
engine stopped, a sound, which
changes in accord ance with the
driving speed, wil l be played in
order to warn people nearby of the
vehicle’s approach. The sound will
stop when the vehicle speed
exceeds approximately 25 km/h (15
mph).
■Acoustic Vehicle Alerting System
In the following cases, the Acoustic
Vehicle Alerting System may be difficult for surrounding people to hear.
●In very noisy areas
●In the wind or the rain
Acoustic Vehicle Alerting
System

95
2
2-1. Plug-in hybrid system
Plug-in hybrid system
Hybrid battery (traction battery)
Front electric motor (traction motor)
Air conditioning compressor
Junction box
■Running out of fuel
When the vehicle has run out of fuel and
the hybrid system c annot be started, refuel the vehicle with at least enough
gasoline to make the low fuel level warn -
ing light ( →P.575) go off. If there is only a small amount of fuel, the hybrid sys -
tem may not be able to start. (The stan -
dard amount of fuel is about 8.8 L [2.3 gal., 1.9 Imp.gal.], w hen the vehicle is
on a level surface. This value may vary
when the vehicle is on a slope. Add extra fuel when the vehicle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on the hybrid vehicles incorporate electro -
magnetic shielding, and therefore emit
approximately the same amount of electromagnetic waves as conven -
tional gasoline powered vehicles or
home electronic appliances.
●Your vehicle may cause sound inter -
ference in some third party-produced radio parts.
■Effect of magnetic forces
If objects that generate strong magnetic
forces, such as large speakers, are placed inside the luggage compartment
or installed nearby, the generated mag -
netic forces may negatively affect the hybrid system.
■Hybrid battery (tr action battery)
(lithium-ion battery)
The hybrid battery (traction battery) has a limited service life.
The hybrid battery (traction battery)
capacity (the ability to hold a charge) reduces with time a nd use in the same
way as other rechargeable batteries.
The extent at which capacity reduces
changes drastically depending on the
environment (ambient temperature, etc.)
and usage conditions, such as how the
vehicle is driven and how the hybrid bat - tery (traction battery) is charged. This is
a natural characteristic of lithium-ion
batteries, and is not a malfunction. Also, even though the EV driving range
becomes shorter when the hybrid bat -
tery (traction batter y) capacity reduces, vehicle performance does not signifi -
cantly become worse.
In order to reduce th e possibility of the capacity reducing, follow the directions
listed on P.134, “Capacity reduction of
the hybrid battery ( traction battery)”.
■Starting the hybrid system in an extremely cold environment
When the hybrid battery (traction bat -
tery) is extremely c old (below approxi- mately -30°C [-22°F]) under the
influence of the outsi de temperature, it
may not be possible to start the hybrid system. In this case , try to start the
hybrid system again after the tempera -
ture of the hy brid battery increases due to the outside temperature increase etc.
■Declaration of conformity
This model conform s to hydrogen emis-
sions according to regulation ECE100 (Battery electric vehicle safety).
I
J
K
L
WARNING
■High voltage precautions
The vehicle has high voltage DC and
AC systems as well as a 12-volt sys- tem. DC and AC high voltage is very
dangerous and can cause severe
burns and electric shock that may result in death or serious injury.

99
2
2-1. Plug-in hybrid system
Plug-in hybrid system
stops the fuel pump to minimize the
risk of electrocuti on and fuel leak-
age.
If the emergency shut off system
activates, your vehicle will not
restart. To restart the hybrid sys -
tem, contact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
A message is automatically dis -
played when a malfunction occurs
in the hybrid system or an improper
operation is attempted.
If a warning message is shown on
the multi-informat ion display, read
the message and follow the instruc -
tions.
■If a warning light comes on, a warn - ing message is displayed or the 12-
volt battery is disconnected
The hybrid system may not start. In that
case, try to start the system again. If the “READY” indicator does not come on,
contact any authorized Toyota retailer or
Toyota authorized repairer, or any reli - able repairer.
Primarily using EV mode and
AUTO EV/HV mode when driving in
cities and using HV mode when
driving on highways (or freeways)
can help conserve fuel and electric -
ity. ( →P.86)
When using Eco drive mode, the
torque corresponding to the accel -
erator pedal depression amount
can be generated more smoothly
than it is in normal conditions. In
addition, the operation of the air
conditioning system (heating/cool -
ing) will be minim ized, improving
fuel and electricity economy.
( →P.434)
Eco-friendly driving is possible by
keeping the Hybrid System Indica -
tor within Eco area. ( →P.177)
Hybrid warning message
Plug-in hybrid vehicle
driving tips
For economical and ecological
driving, pay attention to the
following points:
Using EV mode, AUTO
EV/HV mode and HV mode
effectively
Using Eco drive mode
Use of Hybrid System Indi -
cator