2021 TOYOTA RAV4 PHEV check engine

579
8
8-2. Steps to take in an emergency
When trouble arises
A warning message about an operation
of the brake pedal m ay be shown while
the driving suppor t systems such as
PCS (Pre-Collis ion system) (if
equipped) or the dynamic radar cruise
control with full- speed range (if
equipped) is operating. If a warning
message is shown, be sure to deceler -
ate the vehicle or follow an instruction
shown on the multi-in formation display.
• A warning message is shown when
Brake Override System operates. ( →P.301, 574)
• A warning message is shown when
Drive-Start Control or Parking Support Brake function (if equipped) operates
( →P.301, 420). Follow the instructions
on the multi-information display.
●If a message about an operation of
the power switch is shown
An instruction for operation of the power
switch is shown when the incorrect pro -
cedure for starting the hybrid system is
performed or the power switch is oper -
ated incorrectly. Follow the instructions
shown on the multi-in formation display
to operate the pow er switch again.
●If a message about a shift lever opera-
tion is shown
To prevent the shift lever from being
operated incorrectly or the vehicle from
moving unexpectedly, a message that
requires shifting the shift lever may be
shown on the multi-in formation display.
In that case, follow the instruction of the
message and shift the shift lever.
●If a message or image about an
open/close state of a part or replen-
ishment of a consumable is shown
Confirm the part indicated by the multi-
information display or a warning light,
and then perform the coping method
such as closing the open door or replen -
ishing a consumable.
■If a message that indicates the
need for visiting any authorized Toyota retailer or Toyota autho -
rized repairer, or any reliable
repairer is displayed
The system or part sh own on the multi-
information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota r etailer or Toyota
authorized repairer, or any reliable
repairer immediately.
■If a message that indicates the need for referring to Owner’s Man -
ual is displayed
●If the following messages are shown,
follow the instructions, accordingly.
• “Blind Spot Monitor Unavailable” ( →P.394, 578)
• “RCTA Unavailable” ( →P.394, 578)
• “Engine Coolant Temp High” ( →P.611)
• “Exhaust Filter Full” ( →P.437)
●If the following messages are shown,
there may be a malfunction. Immedi -
ately stop the vehicle in a safe place and contact any authorized Toyota
retailer or Toyota authorized repairer,
or any reliable repairer. Continuing to drive the vehicle may be dangerous.
• “Plug-in charging system malfunction”
• “Hybrid System Malfunction” • “Charging System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction” • “Accelerator System Malfunction”
• “Smart Entry & Start System Malfunc -
tion”
●If the following messages are shown,
there may be a malfunction. Immedi - ately have the vehi cle inspected by
any authorized Toyota retailer or
Toyota authorized repairer, or any reli -
able repairer. • “Oil Pressure Low”
• “Braking Power Low”
●If any of the following messages are
shown on the multi-information dis -
play, the vehicle ma y have run out of fuel. Stop the vehicle in a safe place
and, if the fuel leve l is low, refuel the

581
8
8-2. Steps to take in an emergency
When trouble arises
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low. Check
the level of the engine oil, and add
engine oil if necessary. This message may be displayed if the vehicle is
stopped on a slope. Move the vehicle to
a level surface and check if the mes - sage disappears.
■If a message that indicates the mal -
function of fron t camera is dis-
played (if equipped)
The following systems may be sus -
pended until the prob lem shown in the
message is resolved. ( →P.353, 568)
●PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●Automatic High Beam*
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with full-
speed range*
*: If equipped
■If “Radar Cruise Control Unavail -
able See Owner ’s Manual” is
shown (if equipped)
The dynamic radar cru ise control with full-speed range system (if equipped) is
suspended temporarily or until the prob -
lem shown in the message is resolved. (causes and coping methods: →P.353)
■If “Radar Cruise Control Unavail-
able” is shown (if equipped)
The dynamic radar cru ise control with full-speed range system (if equipped)
cannot be used temporarily. Use the
system when it bec omes available again.
■Warning buzzer
→ P.576
WARNING
■If a warning light comes on or a
warning buzzer sounds when a
warning message is shown on the multi-information display
→ P.577
NOTICE
■“High Power Consumption Par- tial Limit On AC/Heater Opera -
tion” is frequently shown
There is a possible malfunction relat - ing to the chargin g system or the 12-
volt battery may b e deteriorating.
Have the vehicle inspected by any authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■If “Maintenance required For
Traction Battery A t Your Dealer” is shown
The hybrid battery (traction battery) is
scheduled to be inspected or
replaced. Have the vehicle inspected by any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer immediately.
●Continuing to drive the vehicle with -
out having the hybr id battery (trac-
tion battery) inspected will cause the hybrid system not to start.
●If the hybrid system does not start, contact any autho rized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer immediately.

6128-2. Steps to take in an emergency
3After the hybrid system has
cooled down sufficiently, inspect
the hoses and radiator core
(radiator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contac t any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
4 The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emergency if
engine coolant is unavailable.
If water was added in an emergency,
have the vehicle i nspected at any
authorized Toyota r etailer or Toyota authorized repairer, or any reliable
repairer as soon as possible.
6 Start the hybrid system and turn
the air conditioning system on to
check that the radiator cooling
fan operates and to check for
coolant leaks from the radiator
or hoses.
The fan operates when the air condi -
tioning system is turned on immediately
after a cold start. Confirm that the fan is operating by check ing the fan sound
and air flow. If it is difficult to check
these, adjust the temperature control switch to “LO” and turn the “A/C” switch
ON and OFF. After t his, turn the air
conditioning system o n and off repeat- edly. (The fan may not operate in freez-
ing temperatures.)
7 If the fan is not operating:
Stop the hybrid system immedi -
ately and contact any authorized
Toyota retailer or Toyota autho -
rized repairer, or any reliable
repairer.
If the fan is operating:
Have the vehicle inspected at
the nearest authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
A
B
A
B
C

613
8
8-2. Steps to take in an emergency
When trouble arises
8 Check if “Engine Coolant Temp
High Stop in a Safe Place See
Owner’s Manual” is shown on
the multi-information display.
If the message does not disap -
pear:
Stop the hybrid system and con -
tact any authorized Toyota
retailer or Toyo ta authorized
repairer, or any reliable repairer.
If the message is not displayed:
Have the vehicle inspected at
the nearest authorized Toyota
retailer or Toyo ta authorized
repairer, or any reliable repairer.
■If “Hybrid System Overheated
Output Power Reduced” is
shown on the multi-informa -
tion display
1 Stop the vehicle in a safe place.
2 Stop the hybrid system and
carefully lift the hood.
3 After the hybrid system has
cooled down, inspect the hoses
and radiator core (radiator) for
any leaks.
Radiator
Cooling fan
If a large amount o f coolant leaks,
immediately contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
4 The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emergency if
power control unit coolant is unavail- able.
If water was added in an emergency,
have the vehicle i nspected at any authorized Toyota r etailer or Toyota
authorized repairer, or any reliable
repairer as soon as possible.
6 After stopping the hybrid system
and waiting for 5 minutes or
more, start the hybrid system
again and check th e multi-infor-
A
B
A
B
C

6148-2. Steps to take in an emergency
mation display.
If the message does not disap -
pear: Stop the hybrid system
and contact any authorized
Toyota retailer or Toyota autho -
rized repairer, or any reliable
repairer.
If the message is no t displayed: The
hybrid system temperature has dropped and the vehicle may be driven
normally.
However, if the message appears again frequently, contact any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
WARNING
■When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
●If steam is seen coming from under
the hood, do not open the hood until the steam has subsided. The
engine compartment may be very
hot.
●After the hybrid system has been
turned off, check that the “READY” indicator is off.
When the hybrid system is operat -
ing, the gasoline engine may auto - matically start, or the cooling fan
may suddenly operate even if the
gasoline engine stops. Do not touch or approach rotatin g parts such as
the fan, which may lead to fingers
or clothing (especia lly a tie, a scarf or a muffler) getting caught, result -
ing in serious injury.
●Do not loosen the c oolant reservoir
cap while t he hybrid system and
radiator are hot. High temperature steam or coolant
could spray out.
NOTICE
■When adding engine/power con -
trol unit coolant
Add coolant slowly after the hybrid system has cooled down sufficiently.
Adding cool coolant to a hot hybrid
system too quickly can cause dam- age to the hybrid system.
■To prevent damage to the cool -
ing system
Observe the following precautions:
●Avoid contaminating the coolant
with foreign matter (such as sand or dust, etc.).
●Do not use any coolant additive.

621
9
9-1. Specifications
Vehicle specifications
■Oil capacity (Drain and refill ⎯ reference*)
*: The engine oil capacity is a reference quantity to be used when changing the
engine oil. Warm up the engine and turning off the hybrid system, wait more than
5 minutes, and check the oi l level on the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is used
in your Toyota veh icle. Toyota rec-
ommends the use of approved
“Toyota Genuine Motor Oil”.
Another motor oil of matching qual -
ity can also be used.
Oil grade:
0W-16:
API grade SN “Resource-Conserv -
ing” or SN PLUS “Resource-Con -
serving” multigrade engine oil
0W-20 and 5W-30:
API grade SL “Energy-Conserving”,
SM “Energy-Conserving”, SN
“Resource-Conserving” or SN
PLUS “Resource-Conserving”; or
ILSAC multigrade engine oil
Recommended visc osity (SAE):
SAE 0W-16 is filled into your
Toyota vehicle at manufacturing,
and the best choice for good fuel
economy and good starting in cold
weather.
If SAE 0W-16 oil is not available,
SAE 0W-20 oil may be used. How -
ever, it should be replaced with
SAE 0W-16 at the next oil change.
Preferred
Temperature range anticipated
Hybrid battery (traction battery)
TypeLithium-ion battery
Voltage3.7 V/cell
Capacity51 Ah
Quantity96 cells
Nominal voltage355.2 V
Lubrication system
With filter4.5 L (4.8 qt., 4.0 Imp. qt.)
Without filter4.2 L (4.4 qt., 3.7 Imp. qt.)
A
B

651Alphabetical Index
When charging cannot be carried
out ............................................ 156
Charging port ................................ 105
If the charging port lid does not open
................................................. 121
Locking and unlocking ............... 121
Opening and closing .................. 106
Child-protector.............................. 209
Child restraint system .................... 50
Child restraint syst em installation
method....................................... 60
Fixed with a seat belt ................... 61
Fixed with an ISOFIX lower anchor -
age ............................................. 62
Points to remember...................... 51
Riding with children ...................... 49
Using a top tether anchorage....... 63
Child safety ..................................... 49
12-volt battery precautions. 507, 610
Airbag precautions ....................... 43
Back door precautions ............... 210
Charging precautions ................. 133
Heated steering wheel and seat
heater precautions ................... 462
How your child should wear the seat
belt ............................................. 36
Panoramic moon roof precautions
................................................. 296
Power window lock switch ......... 293
Power window precautions ........ 292
Rear door child-protectors ......... 209
Seat belt precautions ................... 35
Seat heater precautions ............. 462
Cleaning ................................ 488, 491
Aluminum wheels ....................... 488
DC/DC Converter air intake vent 536
Exterior....................................... 488
Front camera.............................. 345
Interior ........................................ 491
Radar sensor .......... ................... 345
Seat belts ................................... 491
Water-repellent coating .............. 489
Clock ..............................................179
Coat hooks .................................... 484
Condenser .....................................504
Console box .................................. 469
Consumption screen .................... 195
Coolant
Capacity .....................................622
Checking .................................... 503
Preparing and ch ecking before win-
ter ............................................. 445
Warning light ..............................569
Cooling system .............................503
Engine overheating .................... 611
Hybrid system overh eating.........613
Cruise control
Cruise control .............................388
Dynamic radar cruise control with
full-speed range .......................376
Cup holders ...................................470
Current fuel consumption ............198
Current fuel economy................... 181
Curtain shield airbags .................... 39
Customizable features ................. 629
D
Daytime running light system ..... 332
Replacing light bulbs ..................548
DC/DC converter air intake vent .... 98
Cleaning .....................................536
Deck board .................................... 472
Deck under tray.............................473
Defogger
Outside rear view mirrors ........... 454
Rear window ..............................454
Windshield.................................. 453
Digital Rear-view Mirror ...............280
Dimensions ...................................618
Display
BSM (Blind Spot Monitor)........... 393
Consumption screen ..................195

653Alphabetical Index
If a warning light turns on ........... 568
If a warning message is displayed
................................................. 578
If the 12-volt batt ery is discharged
................................................. 606
If the electronic key does not operate
properly .................................... 604
If the fuel filler door cannot be
opened..................................... 603
If the hybrid system will not start 601
If the vehicle is trapped in rising
water ........................................ 561
If you have a flat tire........... 582, 593
If you lose your keys .................. 603
If you think something is wrong.. 566
If your vehicle becomes stuck .... 615
If your vehicle has to be stopped in
an emergency .......................... 560
If your vehicle needs to be towed
................................................. 563
If your vehicle overheats ............ 611
Emergency brake signal .............. 439
Emergency flashers ..................... 560
Emergency tire puncture repair kit
..................................................... 582
Energy monitor ............................. 195
Engine
Compartment ............................. 501
Exhaust gas precautions.............. 47
Hood .......................................... 498
How to start the hybrid system... 317
Identification number.................. 619
If the hybrid system will not start 601
If your vehicle has to be stopped in
an emergency .......................... 560
Overheating ............................... 611
Power switch .............................. 317
Engine coolant
Capacity ................ ..................... 622
Checking .................................... 503
High coolant temperature warning
light .......................................... 569
Preparing and ch ecking before win-
ter ............................................. 445
Warning light ..............................569
Engine coolant temperature gauge
..................................................... 174
Engine oil
Capacity .....................................621
Checking .................................... 501
Preparing and ch ecking before win-
ter ............................................. 445
Warning light ..............................569
EPS (Electric Power Steering)
Function .....................................438
Warning light ..............................570
EV/HV mode selection switch........ 86
EV driving range ...........................102
EV mode .......................................... 85
Exhaust gas precautions ............... 47
Extended Headlight Lighting system
..................................................... 333
F
Flat tire ...................................582, 593
Tire pressure war ning system ....511
Floor mats ....................................... 32
Fluid
Brake .......................................... 624
Hybrid transmission.................... 623
Rear differential ..........................624
Washer ....................................... 505
Fog lights
Replacing light bulbs ..................548
Switch.........................................337
Wattage ......................................626
Footwell lights............................... 465
Front fog lights
Replacing light bulbs ..................548
Switch.........................................337
Wattage ......................................626
Front passenger’s seat belt reminder