2021 TOYOTA RAV4 PHEV airbag

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1-3. Emergency assistance
For safety and security
at the following URL.
http://www.opensourceautomotive.com/dcm/toyota/
WARNING
■When the Emergency Call may
not be made
●It may not be possible to make
Emergency Calls in any of the fol-
lowing situations. In such cases,
report to emergen cy services pro- vider (112 system etc.) by other
means such as nearby public
phones.
• Even when the vehicle is in the cel -
lular phone service area, it may be
difficult to connec t to the eCall con- trol center if the reception is poor or
the line is busy. In such cases,
even though the system attempts to connect to the eCall control center,
you may not be able to connect to
the eCall control center to make Emergency Calls and contact emer -
gency services.
• When the vehicle is out of the cellu -
lar phone service area, the Emer -
gency Calls cannot be made.
• When any related equipment (such
as the “SOS” button panel, indicator lights, microphone, speaker, DCM,
antenna, or any wires connecting
the equipment) is malfunctioning, damaged or broken, the Emer -
gency Call cannot be made.
• During an Emergency Call, the sys -
tem makes repeated attempts to
connect to the eCall control center. However, if it cannot connect to the
eCall control center due to poor
radio wave reception, the system may not be able to connect to the
cellular network and the call may
finish without connecting. The red indicator light will blink for approxi -
mately 30 seconds to indicate this
disconnection.
●If the 12-volt battery’s voltage decreases or there is a disconnec -
tion, the system may not be able to
connect to the eCa ll control center.
■When the Emergency Call sys-
tem is replaced with a new one
The Emergency Call system should
be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■For your safety
●Please drive safely.
The function of t his system is to
assist you in making the Emer - gency Call in case of accidents
such as traffic a ccidents or sudden
medical emergenc ies, and it does not protect the driver or passengers
in any way. Please drive safely and
fasten your seatbelts at all times for your safety.
●In case of an emergency, make lives the top priority.
●If you smell anything burning or other unusual smells, leave the
vehicle and evacuate to a safe area
immediately.
●If the airbags dep loy when the sys-
tem is operating normally, the sys- tem makes emerge ncy call. The
system also makes emergency call
when the vehicle is struck from the rear or rolls over , even if the air-
bags do not deploy.
●For safety, do not make the Emer -
gency Call while driving.
Making calls during driving may cause mishandling of the steering
wheel, which may lead to unex -
pected accidents.
Stop the vehicle and confirm the safety of your su rroundings before
making the Emergency Call.

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5-5. Using the driving support systems
Driving
■E-Four (Electronic On-Demand
AWD system)
Automatically switches from front
wheel drive to all-wheel drive
(AWD) according to the driving con -
ditions, helping to ensure reliable
handling and stability. Examples of
conditions where the system will
switch to AWD are when cornering,
going uphill, start ing off or acceler-
ating, and when the road surface is
slippery due to snow, rain, etc.
■Emergency brake signal
When the brakes are applied sud -
denly, the emergency flashers
automatically flash to alert the vehi -
cle behind.
■The Secondary Collision
Brake (if equipped)
When the SRS airbag sensor
detects a collision and the system
operates, the brakes and brake
lights are automatically controlled
to reduce the v ehicle speed and
help reduce the possibility of further
damage due to a secondary colli -
sion.
■When the TRC/VSC/ABS/Trailer Sway Control syst ems are operat-
ing
The slip indicator light will flash while the TRC/VSC/ABS/Traile r Sway Control
systems are operating.
■Disabling the TRC system
If the vehicle gets stuck in mud, dirt or snow, the TRC system may reduce
power from the hyb rid system to the
wheels.
Pressing to turn t he system off may
make it easier for you to rock the vehicle
in order to free it.
To turn the TRC system off, quickly
press and release .
“Traction Control Tu rned OFF” will be
shown on the multi-information display.
Press again to turn the system back
on.
■Turning off the TRC/VSC/Trailer
Sway Control systems
To turn the TRC/VS C/Trailer Sway Con-
trol systems off, press and hold for
more than 3 seconds wh ile the vehicle is
stopped.
The VSC OFF indicator light will come
on and the “Tractio n Control Turned
OFF” will be shown on the multi-infor-
mation display.*
Press again to turn the systems
back on.
*: On vehicles with PCS (Pre-Collision

4666-2. Using the interior lights
Turns the switch to the door posi-
tion (door linked)
When a door is opened while the door
position is on, the lights turn on.
1 Turns the door position on
2 Turns the lights off
■Rear interior light
1 Turns the light off
2 Turns the door position on
When a door is opened while the door
position is on, t he light turns on.
3Turns the light on
Turns the lights on/off
■Illuminated entry system
The lights automati cally turn on/off
according to the power switch mode, the presence of the electronic key, whether
the doors are locked/unlocked, and
whether the doors are opened/closed.
■To prevent the 12-volt battery from being discharged
If the interior lights remain on when the
power switch is turned to OFF, the lights will go off automati cally after 20 min-
utes.
■The interior lights will turn on auto -
matically when
If any of the SRS airbags deploy (inflate)
or in the event of a strong rear impact,
the interior lights will turn on automati- cally.
The interior lights w ill turn off automati-
cally after approximately 20 minutes. The interior lights can be turned off man -
ually. However, in order to help prevent
further collisions, it is recommended that
they be left on un til safety can be ensured.
(The interior lights may not turn on auto -
matically depending on the force of the impact and conditions of the collision.)
■Customization
Setting (e.g. the time elapsed before the
lights turn off) can be changed. (Cus - tomizable features: →P.641)
Operating the personal
lights

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6-4. Using the other interior features
Interior features
WARNING
■Items that must not be hanged
on the hook
Do not hang coat hangers or other hard or sharp objects on the hook. If
the SRS curtain shield airbags
deploy, these item s may become pro- jectiles, causing death or serious
injury.

4927-1. Maintenance and care
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the
vehicle, such as on the floor, on the rear seats, in the DC/DC Converter
air intake vent, junction box or in
the luggage compartment. ( →P.98) Doing so may cause the DC/DC
Converter, electrical components,
etc. to malfunction or catch fire.
●Do not get any o f the SRS compo-
nents or wiring in the vehicle interior
wet. ( →P.40) An electrical malfunction may
cause the airbags to deploy or not
function properly, resulting in death or serious injury.
●Vehicles with wireless charger:Do not let the wir eless charger
( →P.479) get wet. Failure to do so
may cause the charger to become hot and cause burns or could cause
electric shock resu lting in death or
serious injury.
■Cleaning the interior (especially
instrument panel)
Do not use a polish wax or polish
cleaner. The instrument panel may
reflect off the windshield, obstructing the driver’s view and leading to an
accident, resulting in death or serious
injury.
NOTICE
■Cleaning detergents
●Do not use the fol lowing types of
detergent, as they may discolor the vehicle interior or cause streaks or
damage to paint ed surfaces:
• Non-seat portions: Organic sub - stances such as benzene or gaso -
line, alkaline or a cidic solutions,
dye, and bleach
• Seats: Alkaline or acidic solutions,
such as thinner, benzene, and alco -
hol
●Do not use a polish wax or polish cleaner. The instrument panel’s or
other interior part’ s painted surface
may be damaged.
■Preventing damage to leather
surfaces
Observe the following precautions to
avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to direct
sunlight for extended periods of
time. Park the vehicle in the shade, especially during summer.
●Do not place items made of vinyl, plastic, or containing wax on the
upholstery, as they may stick to the
leather surface if the vehicle interior heats up significantly.
■Water on the floor
Do not wash the vehicle floor with
water.
Vehicle systems such as the audio system may be damaged if water
comes into contact with electrical
components such as the audio sys - tem above or under the floor of the
vehicle. Water may also cause the
body to rust.
■When cleaning the inside of the
windshield (vehicles with Toyota Safety Sense)
Do not allow glass cleaner to contact
the lens. Also, do not touch the lens. ( →P.344)
■Cleaning the inside of the rear
window
●Do not use a glass cleaner to clean
the rear window, as this may cause
damage to the rear window defog - ger heater wires. Use a cloth damp -
ened with lukewarm water to gently
wipe the window clean. Wipe the window in strokes running parallel
to the heater wires.

5608-1. Essential information
8-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch once
again.
■Emergency flashers
●If the emergency flashers are used for a long time while the hybrid system is
not operating (while the “READY” indi -
cator is not illumi nated), the 12-volt battery may discharge.
●If any of the SRS airbags deploy (inflate) or in the event of a strong rear
impact, the emergency flashers will
turn on automatically.
The emergency flashers will turn off automatically after operating for
approximately 20 m inutes. To manu-
ally turn the emerg ency flashers off, press the switch twice. (The emer -
gency flashers may not turn on auto -
matically depending on the force of the impact and co nditions of the colli-
sion.)
1 Steadily step on the brake pedal
with both feet and firmly depress
it.
Do not pump the brake pedal repeat -
edly as this will in crease the effort required to slow the vehicle.
2 Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a saf e place by the
road.
4 Stop the hybrid system.
If th e s hif t le ver ca nn o t b e s hif te d
to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as possi -
ble.
Press and hold the power switch for 2
consecutive seconds or more, or press
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped in the road due to a
breakdown, etc.
Operating instructions
If your vehicle has to be
stopped in an emer-
gency
Only in an emergency, such as
if it becomes impossible to
stop the vehicle in the normal
way, stop the vehicle using the
following procedure:
Stopping the vehicle

5708-2. Steps to take in an emergency
■Malfunction indicator lamp*
*: This light illuminates on the multi-information display.
■SRS warning light
■ABS warning light
■Electric power steering system warning light* (warning buzzer)
*: This light illuminates on the multi-information display.
Warning lightDetails/Actions
Indicates a malfunction in:
 The hybrid system;
 The electronic engine control system;
 The electronic throttle control system; or
 The emission control system (if equipped)
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
 The SRS airbag system; or
 The seat belt pretensioner system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Warning lightDetails/Actions
Indicates a malfunction in:
 The ABS; or
 The brake assist system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfunction in the EPS (Electric Power
Steering) system
→ Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable re pairer immediately.

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8-2. Steps to take in an emergency
When trouble arises
WARNING
■When fixing the flat tire
●Stop your vehicle in a safe and flat area.
●Do not touch the wheels or the area
around the brakes immediately after the vehicle has been driven.
After the vehicle has been driven,
the wheels and the area around the brakes may be extremely hot.
Touching these areas with hands,
feet or other body parts may result in burns.
●Connect the valve and hose securely with the tire installed on
the vehicle. If the hose is not prop-
erly connected to the valve, air leakage may occur as sealant may
be sprayed out.
●If the hose comes off the valve
while inflating the tire, there is a risk
that the hose will move abruptly due to air pressure.
●After inflation of the tire has com - pleted, the sealant may splatter
when the hose is disconnected or
some air is let out of the tire.
●Follow the operation procedure to repair the tire. If the procedures not
followed, the seal ant may spray
out.
●Keep back from the tire while it is
being repaired, as there is a chance of it bursting while the repair opera -
tion is being performed. If you
notice any cracks or deformation of the tire, turn off the compressor
switch and stop the repair operation
immediately.
●The repair kit may overheat if oper-
ated for a long period of time. Do not operate the repair kit continu -
ously for more than 40 minutes.
●Parts of the repair kit become hot
during operation. Be careful han -
dling the repair kit during and after operation. Do not touch the metal
part connecting the bottle and the
compressor. It will be extremely hot.
●Do not attach the vehicle speed warning sticker to an area other
than the one indicated. If the sticker
is attached to an area where an SRS airbag is located, such as the
pad of the steering wheel, it may
prevent the SRS airbag from oper - ating properly.
■Driving to spread the liquid seal- ant evenly
Observe the following precautions to
reduce the risk of accidents.
Failing to do so may result in a loss of
vehicle control and cause death or
serious injury.
●Drive the vehicle carefully at a low speed. Be especially careful when
turning and cornering.