289
TOYOTA Pro Touch
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Frequently asked
questions
The following information groups together the answers to the most frequently asked questions concerning the system.
Radio
The reception quality of the tuned radio station gradually deteriorates or the station presets are not working (no sound, 87.5 MHz is displayed, etc.).The vehicle is too far from the selected station’s transmitter, or no transmitter is present in the geographical area.► Activate the "RDS" function in the upper bar to enable the system to check whether there is a more powerful transmitter in the geographical area.The environment (hills, buildings, tunnels, basement car parks, etc.) is blocking reception, including in RDS mode.This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.The aerial is missing or has been damaged (for example while entering a car wash or underground car park).► Have the aerial checked by a dealer.I cannot find some radio stations in the list of received stations.The name of the radio station changes.The station is no longer received or its name has
changed in the list.
► Press the round arrow on the "List" tab on the "Radio" page.Some radio stations send other information in place of their name (the title of the song for example).The system interprets these details as the station name.► Press the round arrow on the "List" tab on the "Radio" page.
Media
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the cataloguing time).► Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick. Some characters in information about the currently playing media are not displayed correctly.
The audio system is unable to process certain types of character.► Use standard characters to name tracks and folders.Playback of streaming files does not start.The connected device does not automatically launch playback.► Start playback from the device.Track names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer of this information.
Telephone
I cannot connect my Bluetooth telephone.The telephone's Bluetooth function may be switched off or the device may not be visible.► Check that the telephone has Bluetooth switched on.► Check in the telephone settings that it is "visible to all".The Bluetooth telephone is not compatible with the system.► Check the compatibility of the telephone on the Brand's website (services).Android Auto and/or CarPlay do not work.Android Auto and CarPlay may not activate if the USB cables are of poor quality.► Use genuine USB cables to ensure compatibility.Android Auto and/or CarPlay do not work.Android Auto and CarPlay are not available in all countries.
► Check the Google Android Auto or Apple website to see which countries are supported.The volume of the telephone connected in Bluetooth mode is inaudible.The volume depends on both the system and the telephone.► Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
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TOYOTA Pro Touch with navigation system
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► Deactivate then reactivate the telephone’s Bluetooth function.The Bluetooth telephone is not compatible with the system.► You can check the compatibility of the telephone on the Brand's website (services).Android Auto and/or CarPlay do not work.Android Auto and CarPlay may not activate if the USB cables are of poor quality.► Use genuine USB cables to ensure compatibility.Android Auto and/or CarPlay do not work.Android Auto and CarPlay are not available in all countries.► Check the Google Android Auto or Apple website to see which countries are supported.The volume of the telephone connected in Bluetooth mode is inaudible.The volume depends on both the system and the telephone.► Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
Ambient noise affects the quality of the telephone call.► Reduce the ambient noise level (close windows, turn down ventilation, slow down, etc.).Some contacts are duplicated in the list.The options for synchronising contacts are: synchronise the contacts on the SIM card, the contacts on the telephone, or both. When both synchronisations are selected, some contacts
may be duplicated.
► Select "Display SIM card contacts" or "Display telephone contacts".The contacts are not listed in alphabetical order.Some telephones offer display options. Depending on the settings chosen, contacts can be transferred in a specific order.► Modify the telephone directory display settings.The system does not receive SMS.Bluetooth mode does not allow SMS text messages to be sent to the system.
Settings
When the treble and bass settings are changed, the ambience is deselected.When the ambience is changed, the treble and bass settings are reset.Selecting an ambience imposes the treble and bass settings, and vice versa.► Modify the treble and bass or ambience settings to obtain the desired musical ambience.When the balance settings are changed, the
distribution is deselected.When the distribution setting is changed, the balance settings are deselected.Selecting a distribution setting imposes the balance settings, and vice versa.► Modify the balance setting or the distribution setting to obtain the desired sound quality.There is a difference in sound quality between audio sources.
To allow for optimal listening quality, the sound settings can be tailored to different audio sources, which can generate audible differences when changing source.► Check that the sound settings are appropriate to the sources listened to. We recommend setting the sound functions (Bass:, Treble:, Balance) to the middle position, setting the musical ambience to "None", setting loudness correction to "Active" in USB mode and "Inactive" in Radio mode.► In all cases, after applying sound settings, adjust the volume level on the portable device (to a high level) first. Then adjust the volume level on the audio system.When the engine is off, the system switches off after several minutes of use.When the engine is switched off, the system's operating time depends on the state of charge of the battery.The switch-off is normal: the system automatically goes into energy economy mode and switches off to maintain an adequate charge
in the battery.► Start the vehicle’s engine to increase the charge of the battery.The date and time cannot be set.Setting of the date and time is only available if the synchronisation with the satellites is deactivated.► Settings menu / Options / Time-Date setting. Select the "Time" tab and deactivate the "GPS
synchronisation" (UTC).
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A
ABS 11 2Accelerated charging unit (Wallbox) 202Accessories 109, 154Access to the 3rd row 64, 66Access to the spare wheel 234Active Safety Brake 185–187AdBlue® 19, 221AdBlue® tank 222Additive, Diesel 218–219Adjusting head restraints 54Adjusting seat 52–54Adjusting the air distribution 89–90Adjusting the air flow 89–90Adjusting the date 29, 288, 314Adjusting the height and reach of the steering wheel 57Adjusting the lumbar support 52Adjusting the seat angle 52, 54Adjusting the seat belt height 11 7Adjusting the temperature 89–90
Adjusting the time 29, 288, 314Advice on care and maintenance 200, 225Advice on driving 8, 148–149Airbags 120, 122–123, 126Airbags, curtain 122–123Airbags, front 121, 123, 127Airbags, lateral 121, 123Air conditioning 87, 90, 92, 92–93Air conditioning, digital 91Air conditioning, dual-zone automatic 89–90
Air conditioning, manual 88, 91Air intake 89–91Air vents 87Alarm 49–50Android Auto connection 284, 304Anti-lock braking system (ABS) 11 2Anti-pinch 82Antitheft / Immobiliser 31Apple CarPlay connection 284, 304Applications 304Area, loading 32–33, 40–41, 80Armrest, front 55, 75Assistance call 11 0–111Assistance, emergency braking 11 2, 186Audible warning 111Audio streaming (Bluetooth) 270, 282–283, 309
B
Battery 2 11, 246
Battery, 12 V 218, 246–249Battery, ancillaries 246Battery, charging 247–248Battery, remote control 38–39, 95Bench seat, one-piece, fixed 64–65Blind, panoramic roof 82Blind spot monitoring system 191Blind spot sensors 190Blinds, side 82Bluetooth (hands-free) 271, 285–286, 310
Bluetooth (telephone) 285–286, 310–3 11Bodywork 225Bonnet 214–215Boot 48Boot lid 35–36, 38, 48Bottle holder 75Brake discs 220Brake lamps 241, 243Brakes 219–220Braking 165Braking assistance system 11 2Braking, automatic emergency 185–187Braking, dynamic emergency 156–158Brightness 287Bulbs 238Bulbs (changing) 237, 241
C
Capacity, fuel tank 197, 199Cap, fuel filler 197, 199
Care of the bodywork 225CD 269, 282CD, MP3 269, 282Central locking 30, 35, 39Changing a bulb 237, 241, 243Changing a bulb (side-hinged doors) 241Changing a fuse 243–245Changing a wheel 233Changing a wiper blade 107–108Changing the remote control battery 38