2021 TOYOTA PROACE CITY VERSO service

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Bluetooth® audio system
10
The USB stick has not been recognised, or may be corrupted.► Reformat the USB memory stick.The CD is systematically ejected or is not played.The CD is upside down, cannot be read, does not contain audio files or contains audio files of a format not recognised by the audio system.The CD is protected by an anti-pirating system not recognised by the audio system.► Check that the CD is inserted in the player the right way up.► Check the condition of the CD: the CD cannot be played if it is too badly damaged.► Check the content in the case of a burned CD: read the recommendations in the "Audio" section.Due to poor quality, certain burned CDs will not be played by the audio system.The CD audio quality is is poor.The CD is scratched or of poor quality.► Insert good quality CDs and store them in suitable conditions.
The audio settings (bass, treble, ambience) are unsuitable.► Return bass and treble settings to 0, without selecting an ambience.I am unable to play the music files on my smartphone via the USB port.Depending on the smartphone, access by the audio system to music on the smartphone may have to be approved on the latter.
► Manually activate the MTP profile on the smartphone (USB settings menu).
Telephone
I am unable to access my voicemail.Few telephones or service providers allow the use of this function.► Call your voicemail, via the telephone menu, using the number provided by your operator.I am unable to access my directory of contacts.► Check the compatibility of your telephone.You did not grant access to your contacts when pairing the telephone.► Accept or confirm access by the system to the contacts on your telephone.I am unable to continue a conversation when getting into my vehicle.Handset mode is activated.► Deselect handset mode to transfer the call to the vehicle.I am unable to pair my telephone by Bluetooth.
Telephones (models, versions of operating systems) have their own specificities in the pairing procedure and some telephones are not compatible.► Before starting the pairing procedure, delete the telephone pairing from the system and the system pairing from the telephone, in order to view the compatibility of the telephones.

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TOYOTA Connect Radio
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NOTIC E
The "Android Auto" function requires the use of a compatible smartphone and applications.
Telephone not connected by
Bluetooth®
Connect a USB cable. The smartphone charges when connected by a USB cable.From the system, press "Telephone" to display the main page.Press "Android Auto" to start the application in the system.Depending on the smartphone, it may be necessary to activate the "Android Auto" function.During the procedure, several screen pages relating to certain features are displayed.Accept to start and complete the connection.When connecting a smartphone to the system, we recommend enabling
Bluetooth® on the smartphone.
Telephone connected by Bluetooth®
From the system, press "Telephone" to display the main page.Press the "PHONE" button to display the secondary page.Press "Android Auto" to start the application in the system.
Access to the different audio sources remains available in the margin of the Android Auto display, using the touch buttons located in the upper bar.Access to the menus for the system is possible at any time using the dedicated buttons.
NOTIC E
There may be a pause before applications
become available, depending on the quality of the network.
Pairing a Bluetooth®
telephone
WARNI NG
The services available depend on the network, the SIM card and the compatibility of the Bluetooth devices used. Consult the telephone user guide and the service provider to check which services are available.
NOTIC E
The Bluetooth function must be activated and the telephone configured as "Visible to all” (in the telphone settings).
To complete the pairing, whichever procedure is used (from the telephone or from the system),
ensure that the code is the same in the system and in the telephone.
NOTIC E
If the pairing procedure fails, we recommend deactivating and then reactivating the Bluetooth function on the telephone.
Procedure from the telephone
Select the name of the system in the list of detected devices.In the system, accept the connection request from the telephone.
Procedure from the system
Press Telephone to display the main page.Press "Bluetooth search".The list of detected telephones is displayed.Select the name of the chosen telephone in the list.
Connection sharing
The system offers to connect the telephone with 3 profiles:– "Telephone" (hands-free kit, telephone only),– “Streaming" (streaming: wireless playing of audio files on the telephone),– "Mobile internet data".

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Frequently asked
questions
The following information groups together the answers to the most frequently asked questions concerning the system.
Radio
The reception quality of the tuned radio station gradually deteriorates or the station presets are not working (no sound, 87.5 MHz is displayed, etc.).The vehicle is too far from the selected station’s transmitter, or no transmitter is present in the geographical area.► Activate the "RDS" function in the upper bar to enable the system to check whether there is a more powerful transmitter in the geographical area.The environment (hills, buildings, tunnels, basement car parks, etc.) is blocking reception, including in RDS mode.This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.The aerial is missing or has been damaged (for example while entering a car wash or underground car park).► Have the aerial checked by a dealer.I cannot find some radio stations in the list of received stations.The name of the radio station changes.The station is no longer received or its name has
changed in the list.
► Press the round arrow on the "List" tab on the "Radio" page.Some radio stations send other information in place of their name (the title of the song for example).The system interprets these details as the station name.► Press the round arrow on the "List" tab on the "Radio" page.
Media
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the cataloguing time).► Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick. Some characters in information about the currently playing media are not displayed correctly.
The audio system is unable to process certain types of character.► Use standard characters to name tracks and folders.Playback of streaming files does not start.The connected device does not automatically launch playback.► Start playback from the device.Track names and playing times are not
displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer of this information.
Telephone
I cannot connect my Bluetooth telephone.The telephone's Bluetooth function may be switched off or the telephone may not be visible.► Check that the telephone has Bluetooth switched on.► Check in the telephone settings that it is "visible to all".The Bluetooth telephone is not compatible with the system.► Check the compatibility of the telephone on the Brand's website (services).Android Auto and CarPlay do not work.Android Auto and CarPlay may not activate if the USB cables are of poor quality.► Use genuine USB cables to ensure compatibility.The volume of the telephone connected in Bluetooth mode is inaudible.The volume depends on both the system and the
telephone.► Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.Ambient noise affects the quality of the telephone call.► Reduce ambient noise (close windows, reduce ventilation, slow down, etc.).The contacts are not listed in alphabetical
order.

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TOYOTA Connect Nav
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TOYOTA Connect Nav
GPS navigation -
Applications - Multimedia
audio system - Bluetooth®
telephone
NOTIC E
The functions and settings described vary according to the vehicle version and configuration.
WARNI NG
For safety reasons and because they require sustained attention by the driver, the following operations must be carried out with the vehicle stationary and the ignition on:– Pairing the smartphone with the system in Bluetooth mode.– Using the smartphone.– Connection to the CarPlay®, MirrorLinkTM or Android Auto applications (certain applications interrupt their display while the vehicle is moving).– Watching a video (the video stops when the
vehicle starts to move again).– Changing the system settings and configuration.
NOTIC E
The system is protected in such a way that it will only operate in the vehicle.The Energy Economy Mode message is displayed when the system is about to enter the corresponding mode.
NOTIC E
System and map updates can be downloaded from the Brand’s website.The update procedure is also available on the website.
First steps
With the engine running, a press mutes the sound.With the ignition off, a press turns the system on.Increase or decrease the volume using the wheel or the "plus" or "minus" buttons (depending on the equipment).Use the menu buttons on either side of or below the touch screen for access to the menus, then press the virtual buttons in the touch screen.Depending on the model, use the "Source" or "Menu" buttons to access the rolling menus, then press the virtual buttons in the touch screen.Display the rolling menus at any time by pressing the screen briefly with three fingers.
All of the touch areas of the screen are white.Press the back arrow to go back a level.Press "OK" to confirm.
WARNI NG
The touch screen is of the "capacitive" type.To clean the screen, use a soft, non-abrasive cloth (e.g. spectacles cloth) with no additional product.
Do not use sharp objects on the screen.Do not touch the screen with wet hands.
Certain information is displayed permanently in the side bars or in the upper bar of the touch screen (depending on equipment):– Air conditioning status information (depending on version), and direct access to the corresponding menu.– Go directly to the audio source selection option, to view the list of radio stations (or list of titles depending on the source).– Go to the "Notifications" of messages, emails, map updates and, depending on the services, the navigation notifications.– Go to the settings for the touch screen and the digital instrument panel.Audio source selection (depending on equipment):– FM/DAB/AM radio stations (depending on equipment).– Telephone connected via Bluetooth and Bluetooth multimedia broadcast (streaming).

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– USB memory stick.– Media player connected via the auxiliary socket (depending on equipment).– Video (depending on equipment).

NOTIC E
In the "Settings" menu, it is possible to create a profile for an individual or for a group of people with shared interests, and configure a wide range of settings (radio presets, audio settings, navigation history, favourite contacts, etc.). Settings are applied automatically.
NOTIC E
In very hot conditions, the volume may be limited to protect the system. It may enter
standby mode (with the screen and sound off) for 5 minutes or more.The system will resume normal operation when the temperature in the passenger compartment has dropped.
Steering mounted controls
Voice control:This control is located on the steering wheel or at the end of the lighting control lever (depending on equipment).Short press, system voice control.Long press, voice control for smartphone or CarPlay®, MirrorLinkTM (availability depending on country), Android Auto via the system.Increase volume.
Decrease volume.Mute by pressing the volume increase and decrease buttons simultaneously (depending on equipment).
Restore the sound by pressing one of the two volume buttons.Media (short press): change the multimedia source.Telephone (short press): start telephone call.Call in progress (short press): access telephone menu.
Telephone (long press): reject an incoming call, end call; when no call is in progress, access telephone menu.Radio (rotate): automatic search for the previous / next station.Media (rotate): previous / next track, move in a list.Short press: confirm a selection; if nothing selected, access to presets.Radio: display the list of stations.Media: display the list of tracks.Radio (press and hold): update the list of stations received.
Menus
Connected navigation

Enter navigation settings and choose a
destination.Use real-time services, depending on equipment.

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TOYOTA Connect Nav
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Select "Home".
OrSelect "My work".
OrSelect a preset favourite destination.
To a contact
Press Navigation to display the main page.Press the "MENU" button to access the secondary page.Select "My destinations".
Select the "Contact” tab.Select a contact in the list to start guided navigation.
To points of interest (POI)
Guided method:Points of interest (POI) are listed in different categories.
Press Navigation to display the main page.Press the "MENU" button to access the secondary page.Select "Points of interest".
Select the "Travel", "leisure", "Commercial", "Public" or "Geographic” tab.
Or
Select "Search" to enter the name and address of a POI.Press "OK" to calculate the route.
OrIntuitive method:
NOTIC E
You can only select this method in order to
use the service if a network connection is provided by the user via a smartphone.In that case, the system is automatically connected to the Internet, if network coverage permits.
Press Navigation to display the main page.Press the "MENU" button to access the secondary page.Select "Search".
Press on the mode shown in the bottom right of the screen (On-Board or Connected) to change "Database".Select the "Database" in "On-Board" mode (integrated into the map), or in "Connected" mode (connected to the Internet).Press the back arrow to confirm.
Enter an address or key words for your destination (POI).
Press "OK" to start the search.
Select the "On the route", "Around the vehicle" or "At destination" tab to refine your search.Select the desired address to calculate the route.
To a point on the map
Press Navigation to display the main page.Explore the map by sliding a finger on the screen.Select the destination by pressing on the map.Tap the screen to place a marker and display the sub-menu.Press this button to start guided navigation.OrPress this button to save the displayed address.
NOTIC E
A long press on a point opens a list of nearby POIs.

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To GPS coordinates
Press Navigation to display the main page.Explore the map by sliding a finger on the screen.Touch the screen with a finger to go to the next image.Press this button to display the world map.Using the grid, select the desired country or region by zooming.Press this button to display or enter the GPS coordinates.A marker is displayed in the middle of the screen, with the "Latitude" and "Longitude" coordinates.Choose the type of coordinates:DMS for: Degrees, Minutes, Seconds.DD for: Degrees, Decimals.Press this button to start guided navigation.Or
Press this button to save the displayed address.ORPress this button to enter the "Latitude" value using the virtual keypad.AndPress this button to enter the "Longitude" value using the virtual keypad.
TMC (Traffic Message
Channel)
Available in some countries.TMC (Traffic Message Channel) messages are based on a European standard for traffic information broadcasting via the RDS system on FM radio, sending traffic information in real time. The TMC information is then displayed on a GPS Navigation system map and taken into account straight away when routes are calculated, to avoid accidents, traffic jams and closed roads.
NOTIC E
Danger zone alerts may or may not be displayed, depending on the applicable legislation and subscription to the corresponding service.
Connected navigation
Connected navigation
connection
Depending on version, vehicle trim level and subscription to online services and options.
Network connection provided by the
user
NOTIC E
For the list of suitable smartphones, visit the Brand's national website.
Activate and enter settings for sharing the smartphone connection.
NOTIC E
As processes and standards are constantly changing, we recommend you update the smartphone operating system as well as the date and time on the smartphone and system, to ensure that the communication process between the smartphone and the system functions correctly.
USB connectionConnect the USB cable.

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The smartphone charges when connected by the USB cable.Bluetooth connectionActivate the Bluetooth function on the telephone and ensure that it is visible to all (see the "Connect-App" section).Wi-Fi connectionSelect a Wi-Fi network detected by the system and connect to it.
NOTIC E
This function is only available if it has been activated either via the "Notifications" or via the "Applications" menu.
Press "Notifications".
Select Wi-Fi to activate it.
ORPress Connect-App to display the main page.Press the "OPTIONS" button to access the secondary page.Select "Wi-Fi network connection".
Select the "Secured", "Not secured" or "Stored” tab.Select a network.
Using the virtual keypad, enter the Wi-Fi network "Key” and "Password".
Press "OK" to establish a connection between the smartphone and the vehicle’s system.
NOTIC E
Usage restrictions:– With CarPlay®, connection sharing is only available with a Wi-Fi connection.– With MirrorLinkTM, connection sharing is
only available with a USB connection.The quality of services depends on the quality of the network connection.
Authorize sending
information
Press Settings to display the main page.
Press the "OPTIONS" button to access the secondary page.Select "System configuration".
Select the "Private mode” tab.
ORPress "Notifications".
Press "Private mode".
THENActivate or deactivate:
– "No sharing (data, vehicle position)".– “Only data sharing"– "Sharing data and vehicle position"
Settings specific to
connected navigation
Press Navigation to display the main page.Press the "MENU" button to access the secondary page.Select "Settings".
Select the "Map” tab.
Activate or deactivate:– "Allow declaration of danger zones".– "Guidance to final destination on foot".These settings must be configured for each profile.Press “OK” to confirm your selection.
Select the "Alerts” tab.
Activate or deactivate:
– "Advise of car park nearby".– "Filling station alert".– “Risk areas alert" then press the warning icon (triangle) to configure alerts.– "Give an audible warning".– "Advise proximity of POI 1".– "Advise proximity of POI 2".