Page 586 of 740
5867-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
When using a flatbed truck to transport the vehicle, use tire strapping
belts. Refer to the owner’s manual of the flatbed truck for the tire
strapping method.
In order to suppress vehicle movement during transportation, se t the
parking brake and turn the power switch off.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for short distances at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drive train, a xles, steering and brakes must be in
good condition.
Using a flatbed truck
Emergency towing
Page 587 of 740

5877-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
7
When trouble arises
To have your vehicle towed by another vehicle, the towing eyelet must
be installed to your vehicle. Install the towing eyelet using t he follow-
ing procedure.
Take out the wheel nut wre nch and towing eyelet. (P. 613, 632)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
When tightening with a wheel nut
wrench or hard metal bar, make
sure not to damage the vehicle
body.
Securely attach cables or c hains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to O N mode.
Turn off the Parking Support Brake function. (if equipped): P. 375
Emergency towing procedure
1
2
3
4
5
6
Page 588 of 740
5887-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
Shift the shift position to N* and release the parking brake.
*: If the shift position cannot be changed or the current shift position
can not be confirmed, contact your Toyota dealer or commercial tow-
ing service before towing.
■ While towing
If the hybrid system is off, the power assist for the brakes an d steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. (P. 613, 632)
■ Towing eyelet installation hole on the rear of the vehicle
The hole is equipped for fastening the
vehicle while shipping. Your vehicle can-
not tow another vehicle.
7
Page 589 of 740
5897-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
7
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
2WD models
AWD models
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain or related parts
may be damaged, the vehicle may fly off
the truck, or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.
Page 590 of 740

5907-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■While towing
● When towing using cables or chains, avoid sudden starts, etc. w hich place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
● The towing eyelets are only for the vehicle equipped with them. Do not use
the towing eyelets for another vehicle, and do not use the towing eyelets
for this vehicle on another vehicle.
● Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
NOTICE
■Towing with a sling-type truck
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate cleara nce, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
Do not tow with a sling-type truck to pre-
vent body damage.
Page 613 of 740
6137-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
7
When trouble arises
2WD models
Location of the emergency tire puncture repair kit and tools
Jack handle
Jack
(Use of the jack: P. 6 1 7 )
Wheel nut wrench Emergency tire puncture
repair kit
Towing eyelet1
2
3
4
5
Page 633 of 740
6337-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
7
When trouble arises
Vehicles with full-size spare tire
Jack handle
Wheel nut wrench
Spare tireTowing eyelet
Jack1
2
3
4
5
Page 662 of 740
6627-2. Steps to take in an emergency
PRIUS_OM_OM47E09U_(U)
WARNING
■When attempting to f ree a stuck vehicle
If you choose to push the vehicle back and forth to free it, ma ke sure the
surrounding area is clear to avoid striking other vehicles, obj ects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When changing the shift position
Be careful not to change the shift position with the accelerato r pedal
depressed.
This may lead to unexpected rapid acceleration of the vehicle t hat may
cause an accident resulting in death or serious injury.
NOTICE
■ To avoid damage to the hybrid transmission and other components
● Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are pe rformed,
the vehicle may require towing to be freed.