2021 TOYOTA HIGHLANDER tires

14Your Warranties in Detail
WARRANTY


Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14–15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
To w i n g
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.


WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing
o r overloading
• Improper repairs
• Alteration or tampering, including
installation of non-Genuine
Toyota Accessories
• Lack of or improper maintenance,
including use of fluids and fuel
other than those specified in the
Owner’s Manual
• Installation of parts that are not
Toyota Genuine Parts
• Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
• Water contamination
This warranty also does not cover the following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
NEW VEHICLE LIMITED WARRANTY
19-TCS-14200 TMY21 WMG Highlander.indd 1419-TCS-14200 TMY21 WMG Highlander.indd 148/6/20 1:50 AM8/6/20 1:50 AM

29Your Warranties in Detail
WARRANTY
OBTAINING
WARRANTY SERVICE
All tires supplied as original equipment
on new Toyota vehicles are warranted
by the individual tire manufacturer only,
and not Toyota. Coverages by individual
tire manufacturers may vary.
If you wish to obtain a hard copy of the
terms of the tire warranty offered by the
tire manufacturer, please contact the tire
manufacturer directly, or contact Toyota at:
T oyota Customer Experience Center
Toyota Motor Sales U.S.A., Inc.
P.O. Box 259001
Plano, Texas 75025 -9001
Ph: (800 ) 331-4331
ORIGINAL EQUIPMENT
TIRE MANUFACTURERS
BF Goodrich /Michelin North America
P.O. Box 19001
Greenville, SC 29062
BF Goodrich: (877) 788-8899
Michelin: (800) 847-3435
www.bfgoodrichtires.com
www.michelinman.com
Bridgestone/Firestone
200 4th Avenue South
Nashville, TN 37201
Bridgestone: (800) 847-3272
Firestone: (800) 356-4644
www.bridgestone.com
www.firestonetire.com
Continental Tire of North America
1800 Continental Boulevard
Charlotte, NC 28273
(800) 847-3349
www.continentaltire.com
Dunlop Tires/Goodyear Tire
and Rubber Co.
1144 East Market Street
Akron, OH 44316
(800) 321-2136
www.dunloptires.com
www.goodyear.com






Falken Tire Corporation
8656 Haven Avenue
Rancho Cucamonga, CA 91730
(800) 723-2553

www.falkentire.com
Hankook Tire America Corporation
1450 Valley Road
Wayne, NJ 07470
(800) 426-5665
www.hankooktire.com
Kenda Tire
7095 Americana Parkway
Reynoldsburg, OH 43068
(866) 536-3287
www.kendatire.com
Maxxis International – USA
545 Old Peachtree Road
Suwanee, GA 30024
(800) 462-9947
www.maxxis.com
Nitto Tire U.S.A. Inc.
P.O. Box 6064
Cypress, CA 90630
(888) 529-8200
www.nittotire.com
Pirelli Tire LLC
100 Pirelli Drive
Rome, GA 30161
(800) 747-3554
www.pirelli.com
Toyo Tire U.S.A Corporation
P.O. Box 6052
Cypress, CA 90630
(800) 442-8696
www.toyotires.com
Yokohama Tire Corporation
1 MacArthur Place, Suite 800
Santa Ana, CA 92707
(800) 722-9888
www.yokohamatire.com

TIRE LIMITED WARRANTY
19-TCS-14200 TMY21 WMG Highlander.indd 2919-TCS-14200 TMY21 WMG Highlander.indd 298/6/20 1:50 AM8/6/20 1:50 AM

38Maintenance Log
MAINTENANCE LOG
MAINTENANCE
5,000 miles or 6 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
■Check installation of driver’s floor mat
■ Inspect and adjust all fluid levels1
■Inspect wiper blades
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect engine air filter
■Inspect steering linkage and boots
■Replace engine oil and oil filter2
■Re-torque propeller shaft bolt (4WD)4
■ Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
■ Replace engine oil and oil filter2
■Re-torque propeller shaft bolt (4WD)4
■ Tighten nuts and bolts on chassis
and body
R

epeated trips of less than five miles in
temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■Replace engine oil and oil filter2

10,000 miles or 12 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect wiper blades
■Replace engine oil and oil filter2
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect engine air filter
■Inspect steering linkage and boots
■Re-torque propeller shaft bolt (4WD)4
■ Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
■Re-torque propeller shaft bolt (4WD)4
■ Tighten nuts and bolts on chassis
and body



Dealer Service verification:
D
ate:
Mileage: D
ealer Service verification:
D
ate:
Mileage:
19-TCS-14200 TMY21 WMG Highlander.indd 3819-TCS-14200 TMY21 WMG Highlander.indd 388/6/20 1:50 AM8/6/20 1:50 AM

39Maintenance Log
MAINTENANCE LOG
MAINTENANCE
15,000 miles or 18 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect wiper blades
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following: _
B
all joints and dust covers

_ B

rake lines and hoses

_ C

abin air filter

_ D

rive shaft boots

_ E

ngine coolant
5
_Engine oil cooler hoses and connections


NOTE: Driving in heavy traffic , on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air fil ter. Replacement may be needed if you notice
reduced airflow from the air conditioner and heater or if the windows fog easily when
you use the “Fresh” mode. Consult your dealer if any of these conditions occur.


Driving on dirt roads or dusty roads:
■Inspect engine air filter
■Replace engine oil and oil filter2
■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■Replace rear differential oil (4WD)
■Replace transfer case oil (4WD)
■Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2

Dealer Service verification:
D
ate: Mileage:
■Re-torque propeller shaft bolt (4WD)
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 R eset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 P erform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 R efer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 N ot all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Additional Maintenance Items for Special Operating Conditions3
_
E xhaust pipes and mountings
_R

adiator and condenser
_R

ear differential oil (4WD)
_S

teering gear
_S

teering linkage and boots
_T

ransfer case oil (4WD)
19-TCS-14200 TMY21 WMG Highlander.indd 3919-TCS-14200 TMY21 WMG Highlander.indd 398/6/20 1:50 AM8/6/20 1:50 AM

40Maintenance Log
MAINTENANCE LOG
MAINTENANCE
20,000 miles or 24 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect wiper blades
■Replace engine oil and oil filter2
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect engine air filter
■Inspect steering linkage and boots
■Re-torque propeller shaft bolt (4WD)4
■ Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
■Re-torque propeller shaft bolt (4WD)4
■ Tighten nuts and bolts on chassis
and body



25,000 miles or 30 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect wiper blades
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect engine air filter
■Inspect steering linkage and boots
■Replace engine oil and oil filter2
■Re-torque propeller shaft bolt (4WD)4
■ Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
■Replace engine oil and oil filter2
■Re-torque propeller shaft bolt (4WD)4
■ Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■Replace engine oil and oil filter2
Dealer Service verification:
D
ate:
Mileage: D
ealer Service verification:
D
ate:
Mileage:
19-TCS-14200 TMY21 WMG Highlander.indd 4019-TCS-14200 TMY21 WMG Highlander.indd 408/6/20 1:50 AM8/6/20 1:50 AM

41Maintenance Log

■

■Replace engine air filter

■Replace engine oil and oil filter2

■Replace rear differential oil (4WD)

■Replace transfer case oil (4WD)

■Rotate tires
MAINTENANCE LOG
MAINTENANCE
30,000 miles or 36 months

■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)

■Check installation of driver’s floor mat

■Inspect and adjust all fluid levels1

■Inspect wiper blades

■Replace cabin air filter
Inspect the following:
_
A

utomatic transmission fl
u
id cooler
h

oses and connections
_ A

utomatic transmission for signs of leakage
_ B

all joints and dust covers
_ B

rake lines and hoses
_ B

rake linings/drums and
brake pads/discs
5
_ Dr ive shaft boots
_
E

ngine coolant
6
_
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:
■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:7

■Tighten nuts and bolts on chassis and body


_ Engine oil cooler hoses and connections
_ E

xhaust pipes and mountings
_ F

uel lines and connections, fuel tank band
and fuel tank vapor vent system hoses
_ F

uel tank cap gasket
_ R

adiator and condenser
_
S

teering gear
_
S

teering linkage and boots
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 R
eset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 P erform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 Inspect thickness measurement and disc runout.6 R
efer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.7 N ot all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.

■Replace engine air filter

■Replace engine oil and oil filter2

■Replace rear differential oil (4WD)

■Replace transfer case oil (4WD)

■Re-torque propeller shaft bolt (4WD)

■Rotate tires
Dealer Service verification:
D
ate:
Mileage:
19-TCS-14200 TMY21 WMG Highlander.indd 4119-TCS-14200 TMY21 WMG Highlander.indd 418/6/20 1:50 AM8/6/20 1:50 AM

42Maintenance Log
MAINTENANCE LOG
MAINTENANCE
35,000 miles or 42 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect wiper blades
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect engine air filter
■Inspect steering linkage and boots
■Replace engine oil and oil filter2
■Re-torque propeller shaft bolt (4WD)4
■ Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
■Replace engine oil and oil filter2
■Re-torque propeller shaft bolt (4WD)4
■ Tighten nuts and bolts on chassis
and body
R

epeated trips of less than five miles in
temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■Replace engine oil and oil filter2
40,000 miles or 48 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect wiper blades
■Replace engine oil and oil filter2
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect engine air filter
■Inspect steering linkage and boots
■Re-torque propeller shaft bolt (4WD)4
■ Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
■Re-torque propeller shaft bolt (4WD)4
■ Tighten nuts and bolts on chassis
and body
Dealer Service verification:
D
ate:
Mileage: D
ealer Service verification:
D
ate:
Mileage:
19-TCS-14200 TMY21 WMG Highlander.indd 4219-TCS-14200 TMY21 WMG Highlander.indd 428/6/20 1:50 AM8/6/20 1:50 AM

43Maintenance Log
MAINTENANCE LOG
MAINTENANCE
■Re-torque propeller shaft bolt (4WD)
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
45,000 miles or 54 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico and Saipan only)
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect wiper blades
NOTE: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter.2
Inspect the following: _
B
all joints and dust covers

_ B

rake lines and hoses

_ C

abin air filter
_D

rive shaft boots

_ E

ngine coolant
5
_Engine oil cooler hoses and connections



NOTE: Driving in heavy traffic , on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air fil ter. Replacement may be needed if you notice
reduced airflow from the air conditioner and heater or if the windows fog easily when
you use the “Fresh” mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3

Driving on dirt roads or dusty roads:
■Inspect engine air filter
■Replace engine oil and oil filter2
■Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:6
■Replace engine oil and oil filter2
■Replace rear differential oil (4WD)
■Replace transfer case oil (4WD)
■Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
■Replace engine oil and oil filter2
1
Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 R eset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 P erform these service items only if you drive primarily under the conditions indicated. 4 Includes operating on roads which road salt has been applied.5 R efer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.6 N ot all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Dealer Service verification:
D
ate:
Mileage:
_ E xhaust pipes and mountings
_R

adiator and condenser
_R

ear differential oil (4WD)
_S

teering gear
_S

teering linkage and boots
_T

ransfer case oil (4WD)
19-TCS-14200 TMY21 WMG Highlander.indd 4319-TCS-14200 TMY21 WMG Highlander.indd 438/6/20 1:50 AM8/6/20 1:50 AM