4737-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
■Parking brake indicator (warning buzzer)*
*: A buzzer will sound if the vehicle is driven at a speed of app roximately 3
mph (5 km/h) or more.
■Brake hold operated indicator
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
seat.
●If a cushion is placed on the seat,
the sensor may n ot detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light system monitors
the airbag sensor assembly, front
impact sensors, side impact sensors
(front), side impact sensors (front door), side impact sensors (rear),
driver’s seat position sensor,
driver’s seat belt buckle switch, front
passenger occupan
t classification
system (ECU and s ensors), “PASS
AIR BAG ON” indicator light, “PASS
AIR BAG OFF” indicator light, front
passenger’s seat belt buckle switch,
driver’s seat belt pretensioner, front
passenger’s seat b elt pretensioner
and force limiter, airbags, intercon-
necting wiring and power sources.
( P. 3 4 )
■If the malfunction indicator
lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
●Is the fuel ta nk cap loose?
If it is, tighten it securely.
The light will go off after several
driving trips.
If the light does not go off even after
several trips, con tact your Toyota
Warning lightDetails/Actions
(flashes)
(U.S.A.)
or
(flashes)
(Canada)
It is possible that the parking brake is not fully engaged or
released
Operate the parking brake switch once again.
This light comes on when the parking brake is not released.
If the light turns of f after the parking brake is fully release d,
the system is operating normally.
Warning lightDetails/Actions
(flashes)
Indicates a malfunction in the brake hold system
Have the vehicle inspected by your Toyota dealer
immediately.
4757-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
WARNING
■When the electric power
steering system warning light
comes on
When the light comes on yellow,
the assist to the power steering is
restricted. When the light comes
on red, the assist to the power
steering is lost and handling oper-
ations of the steering wheel
become extremely heavy.
When steering wheel operations
are heavier than usual, grip the
steering wheel firmly and operate
it using more force than usual.
■If the tire pressure warning
light comes on
Be sure to observe the following
precautions.
Failure to do so could cause a
loss of vehicle control and result
in death or serious injury.
●Stop your vehicle in a safe place
as soon as possible. Adjust the
tire inflation pressure immedi-
ately.
●If the tire pressure warning light
comes on even after tire infla-
tion pressure adjustment, it is
probable that y ou have a flat
tire. Check the tires. If a tire is
flat, change it with the spare tire
and have the flat tire repaired by
the nearest Toy ota dealer.
●Avoid abrupt maneuvering and
braking.
If the vehicle tires deteriorate,
you could lose control of the
steering wheel or the brakes.
■If a blowout or sudden air
leakage should occur
The tire pressure warning system
may not activate immediately.
■Maintenance of the tires
Each tire, includi ng the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire
inflation pressure label (tire and
load information label). (If your
vehicle has tires of a different size
than the size indicated on the
vehicle placard or tire inflation
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation
pressure for those tires.)
As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS-tire pressure warning sys-
tem) that illuminates a low tire
pressure telltale (tire pressure
warning light) w hen one or more
of your tires is significantly
under-inflated. Accordingly, when
the low tire pressure telltale (tire
pressure warning light) illumi-
nates, you should stop and check
your tires as soon as possible,
and inflate them to the proper
pressure. Driving on a signifi-
cantly under-inflated tire causes
the tire to overhea t and can lead
to tire failure. Under-inflation also
reduces fuel efficiency and tire
tread life, and may affect the vehi-
cle’s handling and stopping ability.
Please note that the TPMS (tire
pressure warning system) is not a
substitute for proper tire mainte-
nance, and it is the driver’s
responsibility to m aintain correct
tire pressure, even if under-infla-
tion has not reached the level to
trigger illumination of the TPMS
low tire pressure te lltale (tire pres-
sure warning light).
4797-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
■If a message that indicates the
malfunction of front camera is
displayed
The following sys tems may be sus-
pended until the pr oblem shown in
the message is resolved. ( P.247,
472)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if
equipped)
●Dynamic radar cruise control with
full-speed range
■If a message that indicates the
malfunction of radar sensor is
displayed
The following sys tems may be sus-
pended until the pr oblem shown in
the message is resolved. ( P.247,
472)
●PCS (Pre-Collision system)
●LTA (Lane Tracing Assist)
●Dynamic radar cruise control with
full-speed range
■If “AWD System Overheated
Switching to 2WD Mode” or
“AWD System Overheated 2WD
Mode Engaged” is displayed
(AWD models)
This message may be displayed
when driving under extremely high
load conditions.
Drive the vehicle at low speeds and
stop the vehicle in a safe place with
the hybrid system operating until the
message is cleared.
If the message is not cleared, have
the vehicle inspected by your Toyota
dealer.
■If “Check Fuel Cap” is dis-
played
The fuel tank cap is not properly
installed. Correctly install the fuel
tank cap.
■If “Maintenance Required
Soon” is displayed
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset. If necessary, per-
form maintenance. Please reset the
message after the maintenance is
performed. ( P.407)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’s
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is displayed
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been rese t.) Perform the
necessary maintenance. Please
reset the message after the mainte-
nance is performed. ( P.407)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’s
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If any of the following messages
4807-2. Steps to take in an emergency
HIGHLANDER HV_Uare shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediat
ely stop the
vehicle and contact your Toyota
dealer.
• “Braking Power Low Stop in a
Safe Place See Owner's Manual”
• “Oil Pressure Low Stop in a Safe Place See Owner's Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner's
Manual”
• “Stop in a Safe Place See Owner's Manual”
• “Shift to P See Owner's Manual”
●If any of the following messages
are shown on the multi-informa-
tion display, the vehicle may have
run out of fuel. Stop the vehicle in
a safe place and, if the fuel level is
low, refuel the vehicle.
• “Hybrid System Stopped”
• “Engine Stopped”
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Have the vehicle
inspected by you r Toyota dealer
immediately.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc- tion”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction
See Owner's Manual”
●If any of the following messages
are shown on the multi-informa-
tion display, follow the instruc-
tions.
• “Engine Coolant Temp High Stop in a Safe Place See Owner's Man-
ual” ( P.504)
• “Maintenance Required for Trac- tion Battery Cooling Parts See
Owner's Manual” ( P.441)
NOTICE
■If “High Power Consumption
Partial Limit on AC/Heater
Operation” is displayed fre-
quently
There is a possible malfunction
relating to the charging system or
the 12-volt battery may be deteri-
orating. Have the vehicle
inspected by you r Toyota dealer.
4937-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.496)
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
There may be a malfunction
in the immobilizer system.
( P.79)
There may be a malfunction
in the steering lock system.
The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.494)
NOTICE
●Securely tighten the spare tire
clamp bolt to hold the spare
wheel carrier by the hook.
●Stow the flat tire in the spare tire
location. Failure to do so may
cause damage to the spare tire
carrier. Proper storage reduces
the possibility of injury in a colli-
sion or during sudden braking.
●Have the flat tire repaired and
the spare tire replaced with it as
soon as possible.
■Proper storage of the spare
tire
●If the hoist assembly is slanted
when stowing a tire, the hoist
assembly may become stuck in
the wheel opening and the tire
may not be raised properly,
causing damage to the wheel or
the wire cable.
●Do not attempt to turn the spare
tire clamp bolt without a tire on
the hoist assembly, as doing so
may cause the wire cable to slip
off of the shaft inside the unit
and the wire cable may not be
able to be raised or lowered. If
the spare tire clamp bolt has
been turned without a tire on the
hoist assembly and the wire
cable cannot be raised or low-
ered, contact your Toyota
dealer.
If the hybrid system
will not star t
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed. ( P.213)
4957-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
If the fuel filler door opener
switch cannot be operated,
remove the cover inside the
luggage compartment and
pull the lever to open the fuel
filler door.
Using the lever to open the
fuel filler door may not allow
for an adequate reduction in
fuel tank pressure before refu-
eling. To prevent fuel from
If you lose your keys
New genuine mechanical
keys can be made by your
Toyota dealer using another
mechanical key and the key
number stamped on your
key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided wit h your vehicle.
If the fuel filler door
cannot be opened
If the fuel filler door opener
switch cannot be operated,
contact your Toyota dealer
to service the vehicle. In
case where refueling is
urgently necessary, the fol-
lowing procedure can be
used to open the fuel filler
door.
Opening the fuel filler
door
4967-2. Steps to take in an emergency
HIGHLANDER HV_U
spilling out, turn the cap
slowly when removing it.
During refueling, fuel may spill
out from the filler opening due
to air being discharged from
inside the fuel tank. There-
fore, fill the fuel tank carefully
and slowly.
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on. (Custom-
izable features: P.530)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.147)
■Unlocking the door
Use the mechanical key
( P.130) in order to perform the
following operations:
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.147)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
Locking and unlocking
the doors
509
8
8
Vehicle specifications
HIGHLANDER HV_U
Vehicle specifications
.8-1. SpecificationsMaintenance data (fuel, oil level, etc.) .................. 510
Fuel information .......... 518
Tire information ........... 520
8-2. Customization Customizable features.................................. 530
8-3. Initialization Items to initialize ......... 542