2021 TOYOTA HIGHLANDER HYBRID Owners Manual (in English)

5539-1. For owners
9
For owners
HIGHLANDER HV_U
Boulon de réglage A
Boulon de réglage B
 Vérifiez que le réservoir de
carburant du véhicule est
plein et que la zone autour
des phares n'est pas
déformée.
 Stationnez le véhicule sur une
surface plane.
 Assurez-vous que la pression
de gonflage des pneus est au
niveau recommandé. 
Faites asseoir quelqu'un dans
le siège conducteur.
 Balancez le véhicule plu-
sieurs fois.
1 À l'aide d'un tournevis cruci-
forme, tournez le boulon A
dans n'importe quel sens.
Mémorisez le sens dans lequel
vous avez tourné et le nombre de
tours.
2Tournez le boulon B du
même nombre de tours dans
le même sens qu'à l'étape 1.
Si vous n'arrivez pas à régler le
phare en procédant de la sorte,
confiez le véhicule à votre conces-
sionnaire Toyota pou r qu'il règle le
faisceau des phares.
Headlight aim instruc-
tions for Canadian
owners (in French)
The following is a French
explanation of headlight aim
instructions from the head-
light aim section in this
manual.
Boulons de réglage du
mouvement vertical
Avant de vérifier le
réglage des phares
Réglage du faisceau des
phares

5549-1. For owners
HIGHLANDER HV_U

555
HIGHLANDER HV_U
Index
.What to do if... (Trouble-shooting) ................... 556
Alphabetical Index....... 559

556What to do if... (Troubleshooting)
HIGHLANDER HV_U
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your mechanical
keys, new genuine mechani-
cal keys can be made by your
Toyota dealer. ( P.495)
 If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.495)
 Is the electronic key battery
weak or depleted? ( P.444)
 Is the power switch in ON?
When locking the doors, turn the
power switch off. ( P.215)
 Is the electronic key left inside
the vehicle?
When locking the doors, make sure
that you have the electronic key on
your person.
 The function may not operate properly due to the condition
of the radio wave. (
P.147)
 Is the child-protector lock set?
The rear door cannot be opened
from inside the vehicle when the
lock is set. Open the rear door from
outside and then unlock the
child-protector lock. ( P.134)
 Did you press the power
switch while firmly depress-
ing the brake pedal?
( P.213)
 Is the shift lever in P?
( P.213)
 Is the electronic key any-
where detectable inside the
vehicle? ( P.146)
 Is the steering wheel
unlocked? ( P.214)
 Is the electronic key battery
weak or depleted?
In this case, the h ybrid system can
be started in a temporary way.
(  P.497)
 Is the 12-volt battery dis-
charged? ( P.498)
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start

557What to do if... (Troubleshooting)
HIGHLANDER HV_U
Is the power switch in ON?
If you cannot release the shift lever
by depressing the brake pedal with
the power switch in ON ( P.221)
 It is locked automatically to
prevent theft of the vehicle.
( P.214)
 Is the window lock switch
pressed?
The power window except for the
one at the driver’s seat cannot be
operated if the win dow lock switch
is pressed. ( P.181)
 The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat-
ing) for a period of time.
( P.216)
 The seat belt reminder light is flashing
Are the driver and the passengers
wearing the seat belts? (
P.469)
 The parking brake indicator is
on
Is the parking br ake released?
(  P.224)
Depending on the situation,
other types of warning buzzer
may also sound. ( P.466, 476)
 Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the alarm
sounds. ( P. 8 1 )
Do one of the following to stop
the alarms:
 Unlock the doors.
 Turn the power switch to ACC
or ON, or start the hybrid sys-
tem.
 Is the message displayed on
the multi-information display?
Check the message on the
multi-informat ion display. (P.476)
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel can-
not be turned after the
hybrid system is stopped
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
A warning buzzer sounds
during driving
An alarm is activated and
the horn sounds (vehicles
with an alarm)
A warning buzzer sounds
when leaving the vehicle
A warning light turns on
or a warning message is
displayed

558What to do if... (Troubleshooting)
HIGHLANDER HV_U
When a warning light turns on
or a warning message is dis-
played, refer to P.466, 476.
 Stop the vehicle in a safe
place and replace the flat tire
with the spare tire. ( P.481)
 Try the procedure for when
the vehicle becomes stuck in
mud, dirt, or snow. ( P.507)
When a problem has
occurred
If you have a flat tire
The vehicle becomes
stuck

559Alphabetical Index
HIGHLANDER HV_U
Alphabetical Index
A
A/C ........................................... 342Air conditioning filter ............. 439
Automatic air conditioning sys-tem ..................................... 342
Eco air conditioning mode .... 349
Front seat concentrated airflow mode (S-FLOW) ................. 351
Rear automatic air conditioning system ................................ 354
ABS (Anti-lock Brake System) ............................................... 325Warning light ........................ 468
ACA (Active Cornering Assist) ............................................... 325
Active Cornering Assist (ACA) ............................................... 325
Adaptive Front-lighting System (AFS)...................................... 231
AFS (Adaptive Front-lighting System) ................................. 231
AHB (Automatic High Beam) . 232
Air conditioning filter ............. 439
Air conditioning system ........ 342 Air conditioning filter ............. 439
Automatic air conditioning sys-tem ..................................... 342
Eco air conditioning mode .... 349
Front seat concentrated airflow mode (S-FLOW) ................. 351
Rear automatic air conditioning system ................................ 354
Airbags Airbag operating conditions.... 36
Airbag precautions for your child............................................. 39
Correct driving posture ........... 25
Curtain shield airbag operating conditions ............................. 37
Curtain shield airbag precautions ............................................. 39 Front passenger occupant clas-
sification system ...................43
General airbag precautions ....39
Locations of airbags ...............34
Modification and disposal of air- bags......................................42
Side airbag operating conditions .............................................37
Side airbag precautions..........39
Side and curtain shield airbags operating conditions .............37
Side and curtain shield airbags precautions ...........................39
SRS airbags ...........................34
SRS warning light .................468
Alarm .........................................81 Warning buzzer ....................466
Anchor brackets ... ..............52, 62
Antennas (smart key system)146
Anti-lock Brake System (ABS) ...............................................325Warning light.........................468
Approach warning ..................278
Armrest ......... ......................... ..382
Assist grips .............................382
Audio system-linked display .96, 106
Automatic air conditioning sys- tem .........................................342Eco air conditioning mode ....349
Automatic headlight leveling system ...................................230
Automatic High Beam ............232
Automatic light control system ...............................................230
Auxiliary boxes ...............368, 373
Average fuel economy .....94, 102
Average vehicle speed .....96, 106
AWD Control .....................97, 106
B
Back door ................................135

560Alphabetical Index
HIGHLANDER HV_UBack-up lights
Replacing light bulbs ............ 449
Battery (12-volt battery) Battery checking................... 421
If the 12-volt battery is dis-charged .............................. 498
Preparing and c hecking before
winter.................................. 333
Replacing ............................. 501
Warning light ........................ 467
Battery (traction battery) ......... 75
Blind Spot Monitor (BSM) ...... 286
Brake Brake hold ............................ 227
Fluid ............................. 420, 515
Parking brake ....................... 224
Regenerative braking ............. 72
Warning light ........................ 466
Brake assist ............................ 325
Break-in tips ........ ................... 191
Brightness control Instrument panel light control . 92
BSM (Blind Spot Monitor) ...... 286
Buzzer Hands off steering wheel warn-ing (LTA) ............................. 269
C
Care Exterior ................................. 400
Interior .................................. 403
Seat belts ............................. 403
Wheels and wheel ornaments........................................... 400
Cargo capacity ....................... 200
Cargo net hooks .. ................... 370
Chains ..................................... 334
Child restraint system Fixed with a LATCH system ... 60
Fixed with a seat belt ............. 55
Front passenger occupant clas-sification system ................... 43 Points to remember ................50
Riding with children ................49
Types of child restraint system
installation method ...............52
Using an anchor bracket ........62
Child safety 12-volt battery precautions .422, 502
Airbag precautions .................39
Back door precautions..........135
Child restraint system .............52
Heated steering wheel and seat heater precautio ns..............358
How your child should wear the seat belt ................................28
Moon roof precautions..........183
Panoramic moon roof precau- tions ....................................187
Power window lock switch ....181
Power window precautions...180
Rear door child-protectors ....134
Seat belt extender precautions .............................................29
Seat belt precautions..............49
Child-protectors......................134
Cleaning Exterior .................................400
Interior ..................................403
Radar sensor ........................244
Seat belts .............................403
Wheels and wheel ornaments...........................................400
Clock ....................................89, 92
Coat hooks ..............................383
Condenser ............. ..................419
Console box ............................366
Conversation mirror ...............389
Cooling system .......................418 Engine overheating ..............504
Hybrid system overheating ...505