Page 459 of 576

4597-1. Essential information
7
When trouble arises
HIGHLANDER HV_U
briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe
place by the road.
Remove the seat belt first.
If the door can be opened,
open the door and exit the
vehicle.
If the door can not be opened,
open the window using the
power window switch and exit
the vehicle through the win-
dow.
If the window can not be
opened using the power win-
dow switch, remain calm, wait
until the water level inside the
vehicle rises to the point that
the water pressure inside of
the vehicle equals the water
pressure outside of the vehi-
cle, and then open the door
and exit the vehicle.
WARNING
■If the hybrid system has to be
turned off while driving
Power assist for the steering
wheel will be lost, making the
steering wheel heavier to turn.
Decelerate as much as possible
before turning off the hybrid sys-
tem.
If the vehicle is
trapped in rising water
In the event the vehicle is
submerged in water, remain
calm and perform the fol-
lowing.
Page 460 of 576

4607-1. Essential information
HIGHLANDER HV_U
■How to distinguish laminated
glass
When looking from the cross-sec-
tional view point, laminated glass is
two sheets of glass pasted together.
Laminated glass
Tempered glass
WARNING
■Using an emergency ham-
mer*1 for emergency escape
The rear side windows and rear
window of this vehicle can be
shattered by an emergency ham-
mer
*1 used for emergency
escape, however, since the wind-
shield and front side windows
*2
are laminated glass they can not
be shattered by an emergency
hammer
*1.*1: Contact your Toyota dealer or
aftermarket accessory manu-
facturer for further information
about an emergency hammer.
*2: Vehicles with laminated glass
■Escaping the vehicle from the
window
There are cases where escaping
the vehicle from the window is not
possible due to seating position,
passenger body type, etc.
When using an emergency ham-
mer, consider your seat location
and the size of the window open-
ing to ensure that the opening is
accessible and large enough to
escape.
Page 497 of 576

4977-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
1Locks all the doors
2 Unlocks all the doors
Turning the key unlocks the driver’s
door. Turning the key again unlocks
the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
* (turn and hold)
2 Opens the windows and the
moon roof
* (turn and hold)
These settings must be customized
at your Toyota dealer.
*: If equipped
1 Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the Toyota emblem
side of the electronic key to
the power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is
WARNING
■When using the mechanical
key and operating the power
windows or moon roof (if
equipped)
Operate the power window or
moon roof after checking to make
sure that there is no possibility of
any passenger having any of their
body parts caught in the window
or moon roof. Also, do not allow
children to operate the mechani-
cal key. It is possible for children
and other passengers to get
caught in the power window or
moon roof.
Starting the hybrid sys-
tem
Page 524 of 576

5248-1. Specifications
HIGHLANDER HV_UGrade C corresponds to a level of
performance which all passenger
car tires must meet under the Fed-
eral Motor Vehicle Safety Standard
No. 109.
Grades B and A represent higher
levels of performance on the labo-
ratory test wheel
than the minimum
required by law. Warning: The temperature grades
of a tire assume tha
t it is properly
inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either sepa-
rately or in combination, can cause
heat buildup and possible tire fail-
ure.
Glossary of tire terminology
Tire related termMeaning
Cold tire infl ation pressure
Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km
under that condition
Maximum inflation pressure
The maximum cold inf lated pressure to
which a tire may be inflated, shown on the
sidewall of the tire
Recommended inflation pres-
sureCold tire inflation pressure recommended
by a manufacturer
Accessory weight
The combined weight (in excess of those
standard items which may be replaced) of
hybrid transmission, power steering,
power brakes, power windows, power
seats, radio and heater, to the extent that
these items are available as fac-
tory-installed equipment (whether installed
or not)
Curb weight
The weight of a motor vehicle with stan-
dard equipment, including the maximum
capacity of fuel, oil and coolant, and if so
equipped, air conditioning and additional
weight optional engine
Page 536 of 576
5368-2. Customization
HIGHLANDER HV_U
*1: If equipped
*2: The open position is set by the power back door switch. ( P.99, 108)
*3: The operation buzzer that sounds when the back door begins to operate
cannot be turned off.
■Driving position memory* ( P.159)
*: If equipped
■Power windows and moon roof* ( P.179, 182)
Opening/closing of the
back door using the
power back door switch
on the instrument panel
Press and holdOne short press——O
Opening/closing of the
power back door using
the switch of the
wireless remo te control
Press and hold
One short press
——OPush twice
Off
Operation buzzer while
the back door is operat-
ing
*3OffOn——O
Power back door open
operation when the back
door opener switch is
pressed
OnOff——O
FunctionDefault settingCustomized setting
Selecting doors linked to
the memory recall func-
tion
Driver’s doorAll doors——O
FunctionDefault settingCustomized setting
Mechanical key linked
operationOffOn——O
FunctionDefault settingCustomized setting
Page 538 of 576
5388-2. Customization
HIGHLANDER HV_U
*1: Except for Canada
*2: If equipped
■Rear window wiper (P.238)
■PCS (Pre-Collision System) ( P.249)
■LTA (Lane Tracing Assist) (P.260)
■RSA (Road Sign Assist)* ( P.283)
FunctionDefault settingCustomized setting
Back door opening
linked rear window wiper
stop function
OffOn——O
Washer linked rear win-
dow wiper operationOnOff——O
Shift position linked rear
window wiper operation
( P.239)
Only once
Off
——OContinuous
FunctionDefault settingCustomized setting
PCS (Pre-Collision Sys-
tem)OnOff—O—
Adjust alert timingMiddleEarly—O—Late
FunctionDefault settingCustomized setting
Lane centering functionOnOff—O—
Alert sensitivityHighStandard—O—
Vehicle sway warning
functionOnOff—O—
Vehicle sway warning
sensitivityStandardHigh—O—Low
FunctionDefault settingCustomized setting
RSA (Road Sign Assist)OnOff—O—
Page 557 of 576

557What to do if... (Troubleshooting)
HIGHLANDER HV_U
Is the power switch in ON?
If you cannot release the shift lever
by depressing the brake pedal with
the power switch in ON ( P.221)
It is locked automatically to
prevent theft of the vehicle.
( P.214)
Is the window lock switch
pressed?
The power window except for the
one at the driver’s seat cannot be
operated if the win dow lock switch
is pressed. ( P.181)
The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat-
ing) for a period of time.
( P.216)
The seat belt reminder light is flashing
Are the driver and the passengers
wearing the seat belts? (
P.469)
The parking brake indicator is
on
Is the parking br ake released?
( P.224)
Depending on the situation,
other types of warning buzzer
may also sound. ( P.466, 476)
Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the alarm
sounds. ( P. 8 1 )
Do one of the following to stop
the alarms:
Unlock the doors.
Turn the power switch to ACC
or ON, or start the hybrid sys-
tem.
Is the message displayed on
the multi-information display?
Check the message on the
multi-informat ion display. (P.476)
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel can-
not be turned after the
hybrid system is stopped
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
A warning buzzer sounds
during driving
An alarm is activated and
the horn sounds (vehicles
with an alarm)
A warning buzzer sounds
when leaving the vehicle
A warning light turns on
or a warning message is
displayed
Page 560 of 576

560Alphabetical Index
HIGHLANDER HV_UBack-up lights
Replacing light bulbs ............ 449
Battery (12-volt battery) Battery checking................... 421
If the 12-volt battery is dis-charged .............................. 498
Preparing and c hecking before
winter.................................. 333
Replacing ............................. 501
Warning light ........................ 467
Battery (traction battery) ......... 75
Blind Spot Monitor (BSM) ...... 286
Brake Brake hold ............................ 227
Fluid ............................. 420, 515
Parking brake ....................... 224
Regenerative braking ............. 72
Warning light ........................ 466
Brake assist ............................ 325
Break-in tips ........ ................... 191
Brightness control Instrument panel light control . 92
BSM (Blind Spot Monitor) ...... 286
Buzzer Hands off steering wheel warn-ing (LTA) ............................. 269
C
Care Exterior ................................. 400
Interior .................................. 403
Seat belts ............................. 403
Wheels and wheel ornaments........................................... 400
Cargo capacity ....................... 200
Cargo net hooks .. ................... 370
Chains ..................................... 334
Child restraint system Fixed with a LATCH system ... 60
Fixed with a seat belt ............. 55
Front passenger occupant clas-sification system ................... 43 Points to remember ................50
Riding with children ................49
Types of child restraint system
installation method ...............52
Using an anchor bracket ........62
Child safety 12-volt battery precautions .422, 502
Airbag precautions .................39
Back door precautions..........135
Child restraint system .............52
Heated steering wheel and seat heater precautio ns..............358
How your child should wear the seat belt ................................28
Moon roof precautions..........183
Panoramic moon roof precau- tions ....................................187
Power window lock switch ....181
Power window precautions...180
Rear door child-protectors ....134
Seat belt extender precautions .............................................29
Seat belt precautions..............49
Child-protectors......................134
Cleaning Exterior .................................400
Interior ..................................403
Radar sensor ........................244
Seat belts .............................403
Wheels and wheel ornaments...........................................400
Clock ....................................89, 92
Coat hooks ..............................383
Condenser ............. ..................419
Console box ............................366
Conversation mirror ...............389
Cooling system .......................418 Engine overheating ..............504
Hybrid system overheating ...505