2021 TOYOTA HIGHLANDER HYBRID light

541-2. Child safety
HIGHLANDER HV_U
Move the seat to the rearmost
position
 Raise the seatback as much
as possible
 If the head restraint interferes
with the installation of the
child restraint system, and the
head restraint can be
removed, remove the head
restraint
WARNING
■When using a child restraint
system
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
●Never install a rear-facing child
restraint system on the front
passenger seat even if the
“PASS AIR BAG OFF” indicator
light is illuminated. In the event
of an accident, the force of the
rapid inflation of the front pas-
senger airbag can cause death
or serious injury to the child if
the rear-facing child restraint
system is installed on the front
passenger seat.
●A forward-facing child restraint
system may be installed on the
front passenger seat only when
it is unavoidable. A child
restraint system that requires a
top tether strap should not be
used in the front passenger seat
since there is no top tether strap
anchor for the front passenger
seat.
●A forward-facing child restraint
system may be installed on the
front passenger seat only when
it is unavoidable. When install-
ing a forward-facing child
restraint system on the front
passenger seat, raise the seat-
back as much as possible, and
move the seat to the rearmost
position, even i f the “PASS AIR
BAG OFF” indicator light is illu-
minated.
If the head restraint interferes with
the installation of the child
restraint system, and the head
restraint can be removed, remove
the head restraint.
If the head restraint cannot be
removed, raise it to the uppermost
position.

601-2. Child safety
HIGHLANDER HV_U
■Child restraint LATCH
anchors
LATCH anchors are provided for
the outboard second seats.
■When installing in the rear
outboard seats
Install the child restraint system
in accordance to the operation
manual enclosed with the child
restraint system.
1 Adjust the seat
If there is a gap between the child
seat and the seatback, adjust the
seatback angle until good contact is
achieved.
2Remove the head restraint if
it interferes with your child
restraint system. ( P.162)3
Widen the gap between the
seat cushion and seatback
slightly.
With flexible lower attach-
ments
4 Latch the hooks of the lower
attachments onto the LATCH
anchors.
For owners in Canada:
The symbol on a child
restraint system indicates
the presence of a lower con-
nector system.
Canada only
With rigid lower attachments
4 Latch the buckles onto the
LATCH anchors.
For owners in Canada:
The symbol on a child
restraint system indicates
Child restraint system
fixed with a child restraint
LATCH anchor

651-3. Emergency assistance
1
For safety and security
HIGHLANDER HV_U
1-3.Emergency assistance
*: If equipped
“SOS” button
LED light indicators
Microphone
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response
center, which operates 24
hours per day, 7 days per
week.
Safety Connect service is
available by subscription on
select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States,
Toyotapr.com in Puerto Rico
and Toyota.ca in Canada. All
use of the Safety Connect
service is subject to such
then-applicable Terms and
Conditions.
System components

681-3. Emergency assistance
HIGHLANDER HV_U
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
 Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
 No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States,
1-877-855-8377 in Puerto Rico
or 1-888-869-6828 in Canada,
and follow the prompts for
Safety Connect to initiate this
service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Con-
nect-equipped vehicle location
data may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Safety Connect LED light
Indicators
Safety Connect services

751-4. Hybrid system
1
For safety and security
HIGHLANDER HV_UThe illustration is an example for
explanation and may differ from the actual
item.
Warning label
Service plug
High voltage cables (orange)
Power control unit
Hybrid battery (traction battery)
Rear electric motor (traction motor)
*
Front electric motor (traction motor)
Air conditioning compressor
*: AWD models only
■Running out of fuel
When the vehicle has run out of fuel
and the hybrid system cannot be
started, refuel th e vehicle with at least enough gasoline to make the
low fuel level warning light (
P.469)
go off. If there is only a small
amount of fuel, the hybrid system
may not be able to start. (The stan-
dard amount of fuel is about 2.9 gal.
Hybrid system precautions
Take care when handling the hybrid system, as it is a high
voltage system (about 650 V at maximum) as well as contains
parts that become extremely hot when the hybrid system is
operating. Obey the warning labels attached to the vehicle.
System components

781-4. Hybrid system
HIGHLANDER HV_U
When a certain level of impact is
detected by the impact sensor,
the emergency shut off system
blocks the high voltage current
and stops the fuel pump to mini-
mize the risk of electrocution
and fuel leakage. If the emer-
gency shut off system activates, your vehicle will not restart. To
restart the hybrid system, con-
tact your Toyota dealer.
A message is automatically dis-
played when a malfunction
occurs in the hybrid system or
an improper operation is
attempted.
If a warning message is shown
on the multi-information display,
read the message and follow the
instructions. (
P.476)
■If a warning light comes on, a
warning message is displayed,
or the 12-volt battery is discon-
nected
The hybrid system may not start. In
this case, try to start the system
again. If the “READY” indicator does
not come on, contact your Toyota
dealer.
NOTICE
■Hybrid battery (traction bat-
tery) air intake vent
●Do not place objects that will
block the air intake vents. The
hybrid battery (traction battery)
may become limited and be
damaged.
●Clean the air intake/discharge
vents regularly to prevent the
hybrid battery (traction battery)
to be limited.
●Do not allow liquid or foreign
material to enter the air intake
vent as this may cause a short
circuit and damage the hybrid
battery (traction battery).
●A filter is inst alled to the air
intake vent. When the filter
remains noticeably dirty even
after cleaning the air intake
vent, filter cleaning or replace-
ment is recommended. Refer to
P.441for details on how to clean
the filters.
Emergency shut off sys-
tem
Hybrid warning message

791-5. Theft deterrent system
1
For safety and security
HIGHLANDER HV_U
1-5.Theft deterrent system
The indicator light flashes after
the power switch has been
turned off to indicate that the
system is operating.
The indicator light stops flashing
after the power switch has been
turned to ACC or ON to indicate
that the system has been can-
celed.
■System maintenance
The vehicle has a mainte-
nance-free type immobilizer system.
■Conditions that may cause the
system to malfunction
●If the grip portion of the key is in
contact with a metallic object
●If the key is in close proximity to or
touching a key registered to the
security system (key with a built-in
transponder chip) of another vehi-
cle
Immobilizer system
The vehicle’s keys have
built-in transponder chips
that prevent the hybrid sys-
tem from starting if a key
has not been previously
registered in the vehicle’s
on-board computer.
Never leave the keys inside
the vehicle when you leave
the vehicle.
This system is designed to
help prevent vehicle theft
but does not guarantee
absolute security against all
vehicle thefts.
Operating the system

811-5. Theft deterrent system
1
For safety and security
HIGHLANDER HV_U
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The windows, moon roof (if
equipped) and panoramic
moon roof (if equipped) are
closed before the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors and hood, and
lock all the doors. The system will be set automatically after 30
seconds.
The security indicator changes from
being on to flashing when the sys-
tem is set.
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarms:
 Unlock the doors.
 Turn the power switch to ACC
or ON, or start the hybrid sys-
tem. (The alarm will be deacti-
vated or stopped after a few
seconds.)
■System maintenance
The vehicle has a mainte-
nance-free type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
(Stopping the alarm deactivates the
alarm system.)
●A person inside the vehicle opens
a door or hood, or unlocks the
vehicle.
Alarm*
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 A locked door is unlocked or
opened in any way other
than using the entry func-
tion, wireless remote control
or mechanical key. (The
doors will lock again auto-
matically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system