
4016-1. Maintenance and care
6
Maintenance and care
HIGHLANDER HV_Utral detergent and water to clean
the dirt off.
●Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
●To remove oily deposits, use alco-
hol wet wipes or a similar product.
WARNING
■When washing the vehicle
Do not apply water to the inside of
the engine compartment. Doing
so may cause the electrical com-
ponents, etc. to catch fire.
■When cleaning the windshield
(vehicles with rain-sensing
windshield wipers)
Set the wiper switch to off.
If the switch is in “AUTO”, the wip-
ers may operate unexpectedly in
the following situations, and may
result in hands being caught or
other serious injuries and cause
damage to the wiper blades.
Off
AUTO
●When the upper part of the
windshield where the raindrop
sensor is located is touched by
hand
●When a wet rag or similar is
held close to the raindrop sen-
sor
●If something bumps against the
windshield
●If you directly touch the raindrop
sensor body or if something
bumps into the ra indrop sensor
■Precautions regarding the
exhaust pipe
Exhaust gasses cause the
exhaust pipe to become quite hot.
When washing the vehicle, be
careful not to touch the pipe until it
has cooled sufficiently, as touch-
ing a hot exhaust pipe can cause
burns.
■Precaution regarding the rear
bumper with Blind Spot Moni-
tor
If the paint of th e rear bumper is
chipped or scratched, the system
may malfunction. If this occurs,
consult your Toyota dealer.
NOTICE
■To prevent paint deteriora-
tion and corrosion on the
body and components (alumi-
num wheels, etc.)
●Wash the vehicle immediately in
the following cases:
• After driving nea r the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on
the paint surface
• After driving in an area contami- nated with soot, oily smoke,
mine dust, iron powder or chem-
ical substances
• If the vehicle becomes heavily soiled with d ust or mud
• If liquids such as benzene and gasoline are spilled on the paint
surface

4026-1. Maintenance and care
HIGHLANDER HV_U
NOTICE
●If the paint is chipped or
scratched, have it repaired
immediately.
●To prevent the wheels from cor-
roding, remove any dirt and
store in a place with low humid-
ity when storing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use
organic substances or scrub
with a hard brush.
This may damage the surfaces
of the lights.
●Do not apply wax to the sur-
faces of the lights.
Wax may cause damage to the
lenses.
■When using an automatic car
wash (vehicles with
rain-sensing windshield wip-
ers)
Set the wiper switch to the off
position.
If the wiper switch is in “AUTO”,
the wipers may operate and the
wiper blades may be damaged.
■When using a high pressure
car wash
●When washing the vehicle, do
not spray the came ra or its sur-
rounding area directly with a
high pressure washer. Shock
applied from high pressure
water may cause the device to
not operate normally.
●Do not spray water directly on
the radar which is equipped
behind the emblem. Otherwise
it may cause the device to be
damaged.
●Do not bring the nozzle tip close
to boots (rubber or resin manu-
factured cover), connectors or
the following parts. The parts
may be damaged if they come
into contact with high-pressure
water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at
least 11.9 in. (30 cm) away from
the vehicle body. Otherwise
resin section, s uch as moldings
and bumpers, may be deformed
and damaged.
Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of
the windshield continuously.
If water enters the air conditioning
system intake located near the
lower part of the windshield, the
air conditioning system may not
operate correctly.
●Do not wash the underside of
the vehicle using a high pres-
sure car washer.

4106-2. Maintenance
HIGHLANDER HV_U
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
When the 12-volt battery is
disconnected or discharged
Readiness codes that are set
during ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may
not be completely set.
When the fuel tank cap is
loose
Vehicle exterior
ItemsCheck points
Doors
• Do the doors
operate
smoothly?
Engine hood
• Does the engine hood lock system
work properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers/rear
window wiper
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield/rear
window without
streaking or skip-
ping.
Emission inspection
and maintenance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunction indica-
tor lamp comes on
Your vehicle may not pass
the I/M test in the follow-
ing situations:

568Alphabetical Index
HIGHLANDER HV_UReplacing
Electronic key battery ........... 444
Fuses ................................... 446
Light bulbs ............................ 449
Tires ..................................... 481
Reporting safety defects for U.S. owners................................... 544
Resetting the message indicat- ing maintenance is required 407
Road Sign Assist .................... 283
RSA (Road Sign Assist) ......... 283
S
Safety Connect ......................... 65
Seat belt reminder light . 469, 470
Seat belts .................................. 27 Automatic Locking Retractor .. 28
Child restraint system installation............................................. 52
Cleaning and maintaining the seat belt.............................. 403
Emergency Locking Retractor 28
How to wear your seat belt..... 28
How your child should wear the seat belt................................ 28
Pregnant women, proper seat belt use................................. 27
Reminder light and buzzer . 469, 470
Seat belt extender .................. 28
Seat belt pretensioners .......... 32
SRS warning light................. 468
Seat heaters ............................ 358
Seat position memory ............ 159
Seat ventilators ...................... 358
Seating capacity ..................... 200
Seats Adjustment ........................... 153
Adjustment precautions........ 153
Child seats/child restraint system installation ............................ 50
Cleaning ............................... 403 Driving position memory .......159
Head restraints .....................162
Properly sitting in the seat ......25
Seat heaters .......
..................358
Seat position memory...........159
Seat ventilators.....................358
Sensor Automatic headlight system .230
Automatic High Beam system...........................................232
Digital Rearview Mirror .........171
Inside rear view mirror ..........167
Intuitive parking assist ..........292
LTA (Lane Tracing Assist) .....260
Parking Support Brake function (rear-crossing vehicles) ......318
Parking Support Brake function (static objects) ....................313
Radar sensor ................243, 288
Rain-sensing windshield wipers ...........................................237
RCTA ....................................301
Service plug ..............................75
Service reminder message ....407
Shift lever Hybrid transmission ..............220
If th e s hif t le ver ca n no t b e s hif te d from P .................................221
Shift lever light........................362
Shift lock system ....................221
Shopping bag hooks ..............370
Side airbags ..............................34
Side doors Door lock ..............................131
Side marker lights Light switch...........................229
Replacing light bulbs ............449
Side mirrors Adjustment ...........................177
BSM (Blind Sport Monitor) ....286
Heaters .........................344, 348

572Alphabetical Index
HIGHLANDER HV_ULow engine oil pressure ....... 467
Low fuel level ....................... 469
LTA indicator ......................... 470
Malfunction indicator lamp ... 467
Parking brake indicator ........ 473
PKSB OFF indicato
r ............. 471
Pre-collision system ............. 472
RCTA OFF indicator ............. 471
Seat belt reminder light 469, 470
Slip indicator......................... 472
SRS ...................................... 468
Tire pressure ........................ 470
Warning message........... 101, 110
Warning messages................. 476
Washer Adding .................................. 420
Preparing and c hecking before
winter.................................. 333
Switch........................... 235, 238
Washing and waxing .............. 400
Weight Cargo capacity ..................... 200
Load limits ............................ 200
Weight .................................. 510
Wheels ..................................... 438 Size ...................................... 515
Window lock switch ............... 181
Windows Power windows .................... 179
Rear window defogger . 344, 348
Washer ......................... 235, 238
Windshield defo gger ...... 344, 347
Windshield wiper de-icer344, 352
Windshield wipers Rain-sensing windshield wipers................................... 235, 238
Winter driving tips .................. 333
Wireless charger .................... 375
Wireless remote control Battery-Saving Function ....... 147
Locking/Unlocking ................ 129
Replacing the battery ........... 444
For infor mation regarding the equipment listed
below, refer to the “NAVI-
GATION AND MULTIME-
DIA SYSTEM OWNER’S
MANUAL”.
· Navigation system
· Audio/visual system
· Rear seat entertainment sys-
tem
· Rear view monitor system
· Toyota parking assist monitor
· Panoramic view monitor