2021 TOYOTA HIGHLANDER HYBRID radio

1413-2. Opening, closing and locking the doors
3
Before driving
HIGHLANDER HV_U
■Kick sensor operating condi-
tions (vehicles with a Hands
Free Power Back Door)
●When the kick sensor operation
setting is turned on ( P.530) and
the power switch is turned off.
●When an electronic key is carried
within the operation detection
area.
■Situations in which the Hands
Free Power Back Door may not
operate properly (if equipped)
In the following situations, the
Hands Free Power Back Door may
not operate properly:
●When a foot remains under the
rear bumper.
●If the rear bumper is strongly hit
with a foot or is touched for a
while.
If the rear bumper has been touched
for a while, wait for a short time
before attempting to operate the
Hands Free Power Back Door
again.
●When standing excessively close
to the rear bumper.
●When an external radio wave
source interferes with the commu-
nication between the electronic
key and the vehicle. ( P.147)
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light.
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise.
●When a large amount of water is
applied to the rear bumper, such
as when the vehicle is being
washed or in heavy rain.
●When mud, snow, ice, etc. is
attached to the rear bumper.
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants.
●When an accessory i s installed to
the rear bumper.
If an accessory has been installed,
turn the kick sensor operation set-
ting off. ( P.530)
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door (if equipped)
When an electronic key is in the
operation detection area, the Hands
Free Power Back Door may operate
unintentionally, so be careful in the
following situations:
●When a large amount of water is
applied to the rea r bumper, such
as when the vehicle is being
washed or in heavy rain.
●When dirt is wip ed off the rear
bumper.
●When a small animal or small
object, such as a ball, moves
under the rear bumper.
●When an object is moved from
under the rear bumper.
●If someone is swinging their legs
while sitting on the rear bumper.
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle.
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light.
●When the vehicle is near a TV
tower, electric pow er plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise.
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper.

1473-2. Opening, closing and locking the doors
3
Before driving
HIGHLANDER HV_U
●When an interior alarm sounds
continuously
■Battery-saving function
The battery-saving function will be
activated in order to prevent the
electronic key battery and the
12-volt battery from being dis-
charged while the vehicle is not
operated for a long time.
●In the following situations, the
smart key system may take some
time to unlock the doors.
• The electronic key has been left in
an area of approximately 6 ft. (2
m) of the outside of the vehicle for
10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
●If the smart key system has not
been used for 14 days or longer,
the doors canno t be unlocked at
any doors except the driver’s door.
In this case, take hold of the
driver’s door handle, or use the wireless remote c
ontrol or the
mechanical key, to unlock the
doors.
■Turning an electronic key to
battery-saving mode
When battery-saving mode is set,
battery depletion is minimized by
stopping the electronic key from
receiving radio waves.
Press twice while pressing and
holding . Confirm that the elec-
tronic key indicator flashes 4 times.
While the battery-saving mode is
set, the smart key system cannot be
used. To cancel the function, press
any of the electronic key buttons.
■Conditions affecting operation
The smart key system uses weak
radio waves. In the following situa-
tions, the communication between
the electronic key and the vehicle
may be affected, preventing the
smart key system, wireless remote
control and immobilizer system from
operating proper ly. (Ways of cop-
ing: P.496)
●When the electronic key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When the electronic key is in con-
tact with, or is c overed by the fol-
lowing metallic objects
• Cards to which aluminum foil is
attached
• Cigarette boxes that have alumi- num foil inside
SituationCorrection
procedure
An attempt was
made to lock the
vehicle while a door
was open.Close all of
the doors
and lock the
doors again.
SituationCorrection procedure
The power switch
was turned to ACC
while the driver’s
door was open (or
the driver’s door was
opened while the
power switch was in
ACC).
Turn the
power
switch off
and close
the driver’s
door.
The power switch
was turned off while
the driver’s door was
open.Close the
driver’s
door.

1483-2. Opening, closing and locking the doors
HIGHLANDER HV_U• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that
emit radio waves) are being used
nearby
●When carrying the electronic key
together with the following devices
that emit radio waves
• Portable radio, cellular phone, cordless phone or other wireless
communication devices
• Another electronic key or a wire- less key that emits radio waves
• Personal computers or personal
digital assistants (PDAs)
• Digital audio players
• Portable game systems
●If window tint with a metallic con-
tent or metallic objects are
attached to the rear window
●When the electronic key is placed
near a battery charger or elec-
tronic devices
●When the vehicle is parked in a
pay parking spot where radio
waves are emitted
■Note for the entry function
●Even when the electronic key is
within the effective range (detec-
tion areas), the system may not
operate properly in the following
cases:
• The electronic key is too close to the window or outside door han-
dle, near the ground, or in a high
place when the doors are locked
or unlocked.
• The electronic key is on the instru-
ment panel, luggage compart-
ment, floor, or in the door pockets
or glove box when the hybrid sys-
tem is started or power switch
modes are changed.
●Do not leave the electronic key on
top of the instrument panel or near
the door pockets when exiting the
vehicle. Depending on the radio
wave reception conditions, it may
be detected by the antenna out- side the cabin and the door will
become lockable from the outside,
possibly trapping the electronic
key inside the vehicle.
●As long as the electronic key is
within the effective range, the
doors may be locked or unlocked
by anyone. However, only the
doors detecting the electronic key
can be used to unlock the vehicle.
●Even if the electro
nic key is not
inside the vehicle, it may be possi-
ble to start the hybrid system if the
electronic key is near the window.
●The doors may unlock or lock if a
large amount of water splashes on
the door handle, such as in the
rain or in a car wash when the
electronic key is within the effec-
tive range. (The doors will auto-
matically be locked after
approximately 60 seconds if the
doors are not opened and closed.)
●If the wireless remote control is
used to lock the doors when the
electronic key is near the vehicle,
there is a possib ility that the door
may not be unlocked by the entry
function. (Use the wireless remote
control to unlock the doors.)
●Touching the door lock or unlock
sensor while wearing gloves may
prevent lock or unlock operation.
●When the lock operation is per-
formed using the lock sensor, rec-
ognition signals will be shown up
to two consecutive times. After
this, no recognition signals will be
given.
●If the door handle becomes wet
while the electronic key is within
the effective range, the door may
lock and unlock repeatedly. In that
case, follow the following correc-
tion procedures to wash the vehi-
cle:
• Place the electronic key in a loca- tion 6 ft. (2 m) or more away from
the vehicle. (Take care to ensure
that the key is not stolen.)
• Set the electronic key to bat-

1523-2. Opening, closing and locking the doors
HIGHLANDER HV_U
WARNING
■Caution regarding interfer-
ence with electronic devices
●People with implantable car-
diac pacemakers, cardiac
resynchronization ther-
apy-pacemakers or implantable
cardioverter defibrillators should
keep away from the smart key
system antennas. ( P.146) The
radio waves may affect the
operation of such devices. If
necessary, the entry function
can be disabled. Ask your Toy-
ota dealer for details, such as
the frequency of radio waves
and timing of the emitted radio
waves. Then, consult your doc-
tor to see if you should disable
the entry function.
●Users of any electrical medical
device other than implantable
cardiac pacemakers, cardiac
resynchronization ther-
apy-pacemakers or implantable
cardioverter defib rillators should
consult the manufacturer of the
device for information about its
operation under the influence of
radio waves. Radio waves could
have unexpected e ffects on the
operation of such medical
devices.
Ask your Toyota dealer for details
on disabling the entry function.

1743-4. Adjusting the steering wheel and mirrors
HIGHLANDER HV_U
SymptomLikely causeSolution
The image is diffi-
cult to see.
The mirror surface is dirty.
Clean the mirror surface
gently, using a soft dry
cloth.
Sunlight or headlights are
shining directly into the Dig-
ital Rearview Mirror.
Change to optical mirror
mode.
(If the light is coming
through the moon roof or
panoramic moon roof,
close the sunshade or
electronic sunshade.)
• The vehicle is in a dark area.
• The vehicle is near a TV tower, broadcasting sta-
tion, electric power plant,
or other location where
strong radio waves or
electrical noise may be
present.
• The temperature around the camera is extremely
high/low.
• The ambient temperature is extremely low.
• It is raining or humid.
• Sunlight or headlights are shining directly into the
camera lens.
• The vehicle is under fluo- rescent lights, sodium
lights, mercury lights, etc.
• Exhaust gas is obstruct- ing the camera.
Change to optical mirror
mode.
(Change back to digital
mirror mode when the
conditions have
improved.)

2574-5. Using the driving support systems
4
Driving
HIGHLANDER HV_U(road sign, billboard, etc.)
• When approaching an electric toll gate barrier, parking area barrier,
or other barrier that opens and
closes
• When using an automatic car wash
• When driving through or under
objects that may contact your
vehicle, such as thick grass, tree
branches, or a banner
• When driving through steam or smoke
• When driving near an object that reflects radio waves, such as a
large truck or guardrail
• When driving near a TV tower, broadcasting station, electric
power plant, radar equipped vehi-
cles, etc., or other location where
strong radio waves or electrical
noise may be present
• When there are many things which can reflect the radio waves
of the radar in the vicinity (tunnels,
truss bridges, gravel roads, snow
covered road that have tracks,
etc.)
• While making a right/left turn, when an oncoming vehicle or a
crossing pedestrian has already
exited the path of your vehicle
• While making a right/left turn, closely in front of an oncoming
vehicle or a crossing pedestrian. • While making a
right/left turn,
when an oncoming vehicle or a
crossing pedestrian stops before
entering the path of your vehicle
• While making a right/left turn,
when an oncoming vehicle turns
right/left in fron t of your vehicle
• While steering into the direction of oncoming traffic
■Situations in which the system
may not operate properly
●In some situations such as the fol-
lowing, an object may not be
detected by the radar sensor and
front camera, pre venting the sys-
tem from opera ting properly:
• When a detectable object is
approaching your vehicle
• When your vehicle or a detectable object is wobbling
• If a detectable object makes an abrupt maneuver (such as sudden
swerving, acceleration or deceler-
ation)
• When your vehicle approaches a detectable object rapidly
• When a detectable object is not
directly in front of your vehicle
• When a detectable object is near
a wall, fence, gua rdrail, manhole
cover, vehicle, steel plate on the
road, etc.
• When a detectable object is under a structure

2584-5. Using the driving support systems
HIGHLANDER HV_U• When part of a detectable object
is hidden by an object, such as
large baggage, an umbrella, or
guardrail
• When there are many things which can reflect the radio waves
of the radar in the vicinity (tunnels,
truss bridges, gravel roads, snow
covered road that have tracks,
etc.)
• When there is an effect on the radio waves to the radar that is
installed on another vehicle
• When multiple detectable objects are close together
• If the sun or other light is shining directly on a detectable object
• When a detectable object is a
shade of white and looks
extremely bright
• When a detectable object appears
to be nearly the same color or
brightness as its surroundings
• If a detectable object cuts or sud-
denly emerges in front of your
vehicle
• When the front of your vehicle is
hit by water, snow, dust, etc.
• When a very bright light ahead, such as the sun or the headlights
of oncoming traffic, shines directly
into the front camera
• When approaching the side or
front of a vehicle ahead
• If a vehicle ahead is a motorcycle
• If a vehicle ahead is narrow, such as a personal mobility vehicle
• If a preceding vehicle has a small rear end, such as an unloaded
truck
• If a preceding vehicle has a low rear end, such as a low bed trailer
• If a vehicle ahead has extremely high ground clearance • If a vehicle ahead is carrying a
load which protrudes past its rear
bumper
• If a vehicle ahead is irregularly shaped, such as a tractor or side
car
• If a vehicle ahead is a child sized bicycle, a bicycle that is carrying a
large load, a bicycle ridden by
more than one person, or a
uniquely shaped bicycle (bicycle
with a child seat, tandem bicycle,
etc.)
• If a pedestrian/or the riding height of a bicyclist ahead is shorter than
approximately 3.2 ft. (1 m) or taller
than approximate ly 6.5 ft. (2 m)
• If a pedestrian/bic yclist is wearing
oversized clothing (a rain coat,
long skirt, etc.), making their sil-
houette obscure
• If a pedestrian is bending forward or squatting or bicyclist is bending
forward
• If a pedestrian/bicyclist is moving fast
• If a pedestrian is pushing a
stroller, wheelchair, bicycle or
other vehicle
• When driving in inclement weather
such as heavy rain, fog, snow or a
sandstorm
• When driving through steam or
smoke
• When the surrounding area is dim, such as at dawn or dusk, or while
at night or in a tunnel, making a
detectable object appear to be
nearly the same co lor as its sur-
roundings
• When driving in a place where the surrounding brightness changes
suddenly, such as at the entrance
or exit of a tunnel
• After the hybrid system has

3775-5. Using the other interior features
5
Interior features
HIGHLANDER HV_U
Blinks (orange) 3 times
repeatedly
 Blinks (orange) 4 times
repeatedly
■The wireless charger can be
operated when
The power switch i s in ACC or ON.
■Portable devices that can be
charged
●Portable devices compatible with
the Qi wireless charging standard
can be charged by the wireless charger. However, compatibility
with all devices which meet the Qi
wireless charging standard is not
guaranteed.
●The wireless char
ger is designed
to supply low power electricity (5
W or less) to a cellular phone,
smartphone, or other portable
device.
■If a cover or accessory is
attached to the portable device
Do not charge a portable device if a
cover or accessory w hich is not Qi
compatible is atta ched. Depending
on the type of cover and/or acces-
sory attached, it m ay not be possi-
ble to charge the portable device. If
the portable device is placed on the
charging area and does not charge,
remove the cover and/or accesso-
ries.
■If interference is heard in AM
radio broadcasts while
charging
Turn off the wireless charger and
check if the noise is reduced. If
noise is reduced, press and hold the
power supply switch of the wireless
charger for 2 se conds. The fre-
quency of the wireless charger is
changed and noise may be
reduced. When the frequency is
changed, the operation indicator
light will blink (orange) 2 times.
■Charging precautions
●If the electronic key cannot be
detected in the cabin, charging
cannot be performed. When a
door is opened and closed,
charging may be temporarily sus-
pended.
●While charging, the wireless char-
ger and the portable device will
become warm. This is not a mal-
function. If a portable device
becomes warm while charging
and charging stops due to the pro-
tection function of the portable
device, wait unt il the portable
device cools dow n and charge it
Suspected
causesMeasure
Vehicle to
charger com-
munication
failure.
Contact your Toy-
ota dealer.
Suspected
causesMeasure
A foreign
object exists
between the
portable
device and
charging area.
Remove the for-
eign object.
Portable
device is not
positioned
properly on the
charging area.Move the portable
device toward the
center of the
charging area.
Suspected
causesMeasure
The tempera-
ture of the
wireless char-
ger is exces-
sively high.Stop charging
immediately and
continue charging
after a while.