2021 TOYOTA HIGHLANDER HYBRID emergency towing

4637-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
From the front (2WD models)
Release the parking brake.
Turn automatic mode off. ( P.225)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels. When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner's manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
Towing with a wheel-lift
type truckNOTICE
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
2WD models
AWD models
Using a flatbed truck
Emergency towing

4897-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_Umotion, causing the tire to come off.
2
Install the spare tire and
loosely tighten each wheel
nut by hand by approximately
the same amount.
When replacing an aluminum wheel
with an aluminum wheel, turn the
wheel nuts until the washers
come into contact with the disc
wheel .
When replacing an aluminum wheel
with a steel wheel, tighten the
wheel nuts until the tapered portion
comes into loose contact with
the disc wheel seat .
3 Lower the vehicle.
4 Firmly tighten each wheel nut
two or three times in the
order shown in the illustra-
tion.
Vehicles with wheel locks: Tighten
the wheel lock using the wheel lock
key after tightening the other wheel
nuts.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
1Remove the center wheel
ornament by pushing from
the reverse side.
WARNING
■Stowing the flat tire
Failure to follow steps listed under
stowing the tire may result in
damage to the spare tire carrier
and loss of the tire, which could
result in serious injury or death.
Stowing the flat tire, jack
and all tools

4927-2. Steps to take in an emergency
HIGHLANDER HV_U
WARNING
• VDIM
• Dynamic radar cruise control
with full-speed range
• PCS (Pre-Collision System)
• LTA (Lane Tracing Assist)
• RSA (Road Sign Assist) (if equipped)
• Automatic High Beam
• AFS (Adaptive Front-lighting System) (if equipped)
• Tire pressure warning system
• Intuitive parking assist (if equipped)
• PKSB (Parking Support Brake) (if equipped)
• Toyota parking assist monitor (if equipped)
• Panoramic view monitor (if equipped)
• BSM (Blind Spot Monitor)
• Navigation system (if equipped)
Also, not only can the following
system not be utilized fully, but it
may even negatively affect the
drive-train components:
• E-Four (AWD models)
■Speed limit when using the
compact spare tire
Do not drive at speeds in excess
of 50 mph (80 km/h) when a com-
pact spare tire is installed on the
vehicle.
The compact spare tire is not
designed for driving at high
speeds. Failure to observe this
precaution may lead to an acci-
dent causing death or serious
injury.
■After using the tools and jack
Before driving, ma ke sure all the
tools and jack are securely in
place in their storage location to
reduce the possibility of personal
injury during a collision or sudden
braking.
NOTICE
■Be careful when driving over
bumps with the compact
spare tire installed on the
vehicle
The vehicle becomes lower when
driving with the compact spare tire
compared to when driving with
standard tires. Be careful when
driving over uneven road sur-
faces.
■Driving with tire chains and
the compact spare tire
Do not fit tire chains to the com-
pact spare tire. Tire chains may
damage the vehicle body and
adversely affect d riving perfor-
mance.
■When replacing the tires
When removing or fitting the
wheels, tires or th e tire pressure
warning valve and transmitter,
contact your Toyota dealer as the
tire pressure warning valve and
transmitter may be damaged if not
handled correctly.
■When stowing the flat tire
●Ensure that there is no object
caught between the tire and the
vehicle underbody.

4937-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.496)
 There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
 There may be a malfunction
in the immobilizer system.
( P.79)
 There may be a malfunction
in the steering lock system.
 The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.494)
NOTICE
●Securely tighten the spare tire
clamp bolt to hold the spare
wheel carrier by the hook.
●Stow the flat tire in the spare tire
location. Failure to do so may
cause damage to the spare tire
carrier. Proper storage reduces
the possibility of injury in a colli-
sion or during sudden braking.
●Have the flat tire repaired and
the spare tire replaced with it as
soon as possible.
■Proper storage of the spare
tire
●If the hoist assembly is slanted
when stowing a tire, the hoist
assembly may become stuck in
the wheel opening and the tire
may not be raised properly,
causing damage to the wheel or
the wire cable.
●Do not attempt to turn the spare
tire clamp bolt without a tire on
the hoist assembly, as doing so
may cause the wire cable to slip
off of the shaft inside the unit
and the wire cable may not be
able to be raised or lowered. If
the spare tire clamp bolt has
been turned without a tire on the
hoist assembly and the wire
cable cannot be raised or low-
ered, contact your Toyota
dealer.
If the hybrid system
will not star t
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed. ( P.213)

5087-2. Steps to take in an emergency
HIGHLANDER HV_U
WARNING
■When attempting to free a
stuck vehicle
If you choose to push the vehicle
back and forth to free it, make
sure the surrounding area is clear
to avoid striking other vehicles,
objects or people. The vehicle
may also lunge forward or lunge
back suddenly as it becomes free.
Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift
lever with the ac celerator pedal
depressed.
This may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident
resulting in death or serious injury.
NOTICE
■To avoid damage to the
hybrid transmission and
other components
●Avoid spinning the front wheels
and depressing the accelerator
pedal more than necessary.
●If the vehicle remains stuck
even after these procedures are
performed, the vehicle may
require towing to be freed.

570Alphabetical Index
HIGHLANDER HV_USeat heater switches ............ 358
Seat ventilator switches ....... 358
“SOS” button .......................... 65
Tilt and telescopic steering con-
trol switch ........................... 165
Tire pressure warning reset switch ................................. 431
Vehicle-to-vehicle distance switch ................................. 271
VSC OFF switch................... 326
Window lock switch .............. 181
Windshield defogger switch 344, 347
Windshield wiper and washer switch ......................... 235, 238
Windshield wiper de-icer switch ................................... 344, 352
T
Tachometer ............................... 89
Tail lights Light switch .......................... 229
Replacing light bulbs ............ 449
The Secondary Collision Brake ............................................... 326
Theft deterrent system Alarm ...................................... 81
Immobilizer system ................ 79
Tire inflati on pressure
Maintenance data................. 515
Tire inflation pressure display function............................... 426
Warning light ........................ 470
Tire information ...................... 520 Glossary ............................... 524
Size ...................................... 522
Tire identification number ..... 521
Uniform Tire Quality Grading 523
Tire pressure display ............. 426
Tire pressure warning system Function ............................... 426
Initializing ............................. 430 Installing tire p
ressure warning
valves and transmitters ......429
Registering ID codes ............433
Warning light.........................470
Tires Chains ..................................334
Checking ..............................424
If you have a flat tire .............481
Inflation pressure ..................436
Information ......... ..................520
Replacing .............................481
Rotating tires ........................426
Size ......................................515
Snow tires.............................333
Spare tire ..............................481
Tire inflation pressure display function ...............................426
Tire pressure w arning system
...........................................426
Warning light.........................470
Tools ........................................482
Top tether strap ........................62
Total load capacit y .................510
To w i n g Dinghy towing .......................212
Emergency towing ................461
Trailer towing ...... ..................201
Toyota Multi-operation touch 340
Toyota Safety Sense 2.5 + Automatic High Be am ...........232
Dynamic radar cruise control with full-speed range ..........271
LTA (Lane Tracing Assist) .....260
PCS (Pre-Collisio n System) .249
RSA (Road Sign Assist) ........283
TRAC (Traction Control) ........325
Traction battery (hybrid battery) Hybrid battery (tr action battery)
air vents ................................77
Location ..................................75
Specification .........................512
Warning message...................78