Page 477 of 576

4777-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
The warning lights and warning buzzers operate as follows depend-
ing on the content of the message. If a message indicates the need
for inspection by a dealer, have the vehicle inspected by your To y o t a
dealer immediately.
*: A buzzer sounds the first time a message is shown on the multi-informa-
tion display.
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check
the level of the engine oil, and add if
necessary.
This message may appear if the
vehicle is stopped on a slope. Move
the vehicle to a l evel surface and
check to see if the message disap-
pears.
Messages and warnings
Warning lightWarning
buzzer
*Warning
-Sounds
Indicates an important situation, such as
when a system relate d to driving is mal-
functioning or that danger may result if
the correction procedure is not per-
formed
Indicates a situation, such as when dam-
age to the vehicle or danger may result
Comes on or
flashesSounds
Indicates an importan t situation, such as
when the systems shown on the
multi-information display may be malfunc-
tioning
-Does not sound
Indicates a condition, such as malfunc-
tion of electrical components, their condi-
tion, or indicates the need for
maintenance
Indicates a situatio n, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly
Page 494 of 576

4947-2. Steps to take in an emergency
HIGHLANDER HV_U
One of the following may be the
cause of the problem:
The 12-volt battery may be
discharged. ( P.498)
The 12-volt battery terminal
connections may be loose or
corroded. ( P.421)
One of the following may be the
cause of the problem:
One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.421)
The 12-volt battery may be
discharged. ( P.498)
Contact your Toyot a dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the hybrid system does
not start, the following steps can
be used as an interim measure
to start the hybrid system if the
power switch is functioning nor-
mally.
Do not use this starting proce- dure except in cases of emer-
gency.
1
Pull the parking brake switch
to check that the parking
brake is set. ( P.224)
Parking brake indicator will come
on.
2 Shift the shift lever to P.
3 Turn the power switch to
ACC.
4 Press and hold the power
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the hybrid system can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume.
The interior lights and
headlights do not turn on,
or the horn does not
sound.
Starting the hybrid sys-
tem in an emergency
Page 501 of 576

5017-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be started
by push-starting.
■To prevent 12-volt battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stor ed in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at you r Toyota dealer.
●Some systems may require initial-
ization. ( P.542)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12-volt battery termi-
nals, contact your Toyota dealer.
■Charging the 1 2-volt battery
The electricity stor ed in the 12-volt
battery will discharge gradually even
when the vehicle is not in use, due
to natural discharge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges aut omatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, i t may not be pos-
sible to unlock the doors using the
smart key system when the 12-volt battery is
discharged. Use
the wireless remote control or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attempt after the
12-volt battery has recharged but
will start normally after the second
attempt. This is not a malfunction.
●The power switch mode is memo-
rized by the vehicle. When the
12-volt battery is reconnected, the
system will return to the mode it
was in before the 12-volt battery
was discharged. Before discon-
necting the 12-volt battery, turn
the power switch off.
If you are unsure what mode the
power switch was in before the
12-volt battery discharged, be
especially careful when recon-
necting the 12-volt battery.
●The power back door must be ini-
tialized. ( P.142)
■When replacing t he 12-volt bat-
tery
●Use a Central Degassing type
12-volt battery (European Regula-
tions).
●Use a 12-volt battery that the case
size is same as the previous one
(LN2), 20 hour rate capacity
(20HR) is equivalent (55Ah) or
greater, and per formance rating
(CCA) is equivalent (345A) or
greater.
• If the sizes differ, the 12-volt bat- tery cannot be properly secured.
• If the 20 hour rate capacity is low,
even if the time p eriod where the
vehicle is not used is a short time,
the 12-volt battery may discharge
and the hybrid system may not be
able to start.
●Use a 12-volt battery with a han-
dle. If a 12-volt battery without a
handle is used, removal is more
difficult.
●After replacing, firmly attach the
following items to the exhaust hole
of the 12-volt battery.
Page 514 of 576

5148-1. Specifications
HIGHLANDER HV_U
*: The fluid capacity is a reference quantity.If replacement is necessary, contact your Toyota dealer.
*: The fluid capacity is a reference quantity.If replacement is necessary, contact your Toyota dealer.
Ignition system (spark plug)
MakeDENSO FC16HR-Q8
Gap0.031 in. (0.8 mm)
NOTICE
■Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust the spark pl ug gap.
Electrical system (12-volt battery)
Open voltage at 68°F (20°C):
12.0 V or higher
(Turn the power switch off and turn on the
high beam headlights for 30 seconds.)
Charging rates5 A max.
Hybrid transmission
Fluid capacity*4.6 qt. (4.4 L, 3.9 Imp. qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■Hybrid transmission fluid type
Using transmission fluid other than the above type may cause ab normal
noise or vibration, or ultimately damage the transmission of yo ur vehicle.
Rear differential (rear electric motor)
Fluid capacity*1.8 qt. (1.7 L, 1.5 Imp. qt.)
Fluid typeToyota Genuine ATF WS
Page 516 of 576

5168-1. Specifications
HIGHLANDER HV_U
Ty p e B
Wheel size18 8 J, 18 4T (spare)
Wheel nut torque76 ft•lbf (103 N•m, 10.5 kgf•m)
Tire size235/55R20 102V, T165/90D18 107M (spare)
Tire inflation pressure
(Recommended cold tire
inflation pressure)
Front
36 psi (250 kPa, 2.5 kgf/cm
2 or bar)
Rear
36 psi (250 kPa, 2.5 kgf/cm
2 or bar)
Spare
60 psi (420 kPa, 4.2 kgf/cm
2 or bar)
Driving at high speeds (above 100 mph [160
km/h]) (in countries wher e such speeds are per-
mitted by law)
Add 4 psi (30 kPa, 0.3 kgf/cm
2 or bar) to the front
and rear tires. Never exceed the maximum cold
tire inflation pressure in dicated on the tire side-
wall.
Wheel size20 8 J, 18 4T (spare)
Wheel nut torque76 ft•lbf (103 N•m, 10.5 kgf•m)
Light bulbs
Light bulbsBulb No.WTy p e
Exterior
Front side marker lights5B
Front turn signal lights7444NA28A
Rear turn signal lights21A
Back-up lights16B
License plate lights5B
Parking lights7444NA8A
Interior
Door courtesy lights1685B
Vanity lights8B
Rear personal light8B
Rear interior light8C
Page 537 of 576
5378-2. Customization
8
Vehicle specifications
HIGHLANDER HV_U
*: If equipped
■Moon roof* ( P.182)
*: If equipped
■Automatic light control system ( P.229)
■Lights ( P.229)
Wireless remote control
linked operationOffOn (open only)——O
Wireless remote control
linked operation signal
(buzzer)
OnOff——O
FunctionDefault settingCustomized setting
Linked operation of com-
ponents when mechani-
cal key is u sed (open
only)
Slide onlyTilt only——O
Linked operation of com-
ponents when wireless
remote control is used
Slide onlyTilt only——O
FunctionDefault settingCustomized setting
Light sensor sensitivityStandard-2 to 2O—O
Time elapsed before
headlights automatically
turn off after doors are
closed
30 seconds
Off
O—O60 seconds
90 seconds
Windshield wiper linked
headlight illuminationOnOff——O
FunctionDefault settingCustomized setting
Daytime running lightsOnOff*1O—O
Welcome lightingOnOff——O
AFS (Adaptive
Front-lighting System)
*2OnOff——O
FunctionDefault settingCustomized setting
Page 540 of 576
5408-2. Customization
HIGHLANDER HV_U
■RCTA (Rear Cross Traffic Alert) function (P.300)
■PKSB (Parking Support Brake)* ( P.305)
*: If equipped
■Front automatic air conditioning system ( P.342)
■Illumination ( P.362)
FunctionDefault settingCustomized setting
RCTA (Rear Cross Traf-
fic Alert) functionOnOff—O—
Buzzer volumeLevel 2Level 1—O—Level 3
FunctionDefault settingCustomized setting
PKSB (Parking Support
Brake) functionOnOff—O—
FunctionDefault settingCustomized setting
A/C auto switch opera-
tionOnOffO—O
FunctionDefault settingCustomized setting
Time elapsed before the
interior lights turn off15 seconds
Off
O—O7.5 seconds
30 seconds
Operation after the
power switch is turned
off
OnOff——O
Operation when the
doors are unlockedOnOff——O
Operation when you
approach the vehicle
with the electronic key
on your person
OnOff——O
Page 541 of 576
5418-2. Customization
8
Vehicle specifications
HIGHLANDER HV_U
*: If equipped
■Vehicle customization
●When the smart key system is off,
smart door unlocking cannot be
customized.
●When the doors remain closed
after unlocking the doors and the
timer activated automatic door
lock function activates, signals will
be generated in accordance with
the operation buzzer volume and
operational signal (emergency
flashers) function settings.
Instrument panel orna-
ment light
* and door trim
ornament lights
*
OnOff——O
Time elapsed before the
outer foot lights
* turn off15 seconds
Off
O—O7.5 seconds
30 seconds
Operation of the outer
foot lights
* when you
approach the vehicle
with the electronic key
on your person
OnOff——O
Operation of the outer
foot lights
* when the
doors are unlocked with
the power door lock
switch
OnOff——O
FunctionDefault settingCustomized setting