2021 TOYOTA HIGHLANDER HYBRID air condition

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HIGHLANDER HV_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

3TABLE OF CONTENTS
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HIGHLANDER HV_U
Parking brake ..................... 224
Brake Hold ......................... 227
4-3. Operating the lights and wip- ers
Headlight switch ................. 229
Automatic High Beam ........ 232
Fog light switch .................. 235
Windshield wipers and washer ......................................... 235
Rear windshield wiper and washer ............................. 238
4-4. Refueling Opening the fuel tank cap .. 240
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.5 +......................................... 243
PCS (Pre-Collision System) ......................................... 249
LTA (Lane Tracing Assist)... 260
Dynamic radar cruise control with full-speed range ........ 271
RSA (Road Sign Assist) ..... 283
BSM (Blind Spot Monitor)... 286
Intuitive parking assist ........ 292
RCTA (Rear Cross Traffic Alert) function ............................ 300
PKSB (Parking Support Brake) ......................................... 305
Parking Support Brake function (static objects) .................. 312
Parking Support Brake function (rear-crossing vehicles).... 318
Driving mode select switch ......................................... 322
Trail Mode .......................... 323
Driving assist systems........ 325
4-6. Driving tips Hybrid vehicle driving tips .. 331
Winter driving tips............... 333
Utility vehicle precautions... 3365-1. Toyota multi-operation touch
Toyota multi-operation touch......................................... 340
5-2. Using the air conditioning system and defogger
Front automatic air conditioning
system ............................. 342
Rear automatic air conditioning system ............................. 354
Heated steering wheel/seat heaters/seat ventilators.... 358
5-3. Using the interior lights Interior lights list ................. 362
5-4. Using the storage features List of storage features ...... 365
Luggage compartment features ......................................... 370
5-5. Using the other interior fea- tures
Other interior features ........ 374
Garage door opener........... 390
6-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 400
Cleaning and protecting the vehicle interior.................. 40
3
6-2. Maintenance
Maintenance requirements ........

................................. 406
General maintenance......... 408
Emission inspection and mainte- nance (I/M) programs ...... 410
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 412
5Interior features
6Maintenance and care

4TABLE OF CONTENTS
HIGHLANDER HV_U
Hood ..................................414
Positioning a floor jack ....... 415
Engine compartment .......... 416
12-volt battery .................... 421
Tires ................................... 424
Tire inflation pressure......... 436
Wheels ............................... 438
Air conditioning filter ........... 439
Cleaning the hybrid battery (trac- tion battery) air intake vents
and filter ........................... 441
Electronic key battery ......... 444
Checking and replacing fuses ......................................... 446
Headlight aim ..................... 448
Light bulbs .......................... 449
7-1. Essential information Emergency flashers ........... 458
If your vehicle has to be stopped in an emergency .............. 458
If the vehicle is trapped in rising water ................................ 459
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 461
If you think something is wrong ......................................... 464
If a warning light turns on or a warning buzzer sounds .... 466
If a warning message is dis- played .............................. 476
If you have a flat tire ........... 481
If the hybrid system will not start ......................................... 493
If you lose your keys .......... 495
If the fuel filler door cannot be opened ............................. 495
If the electronic key does not operate properly ............... 496If the 12-volt battery is dis-
charged ............................ 498
If your vehicle overheats .... 504
If the vehicle becomes stuck ......................................... 507
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 510
Fuel information ................. 518
Tire information .................. 520
8-2. Customization Customizable features ....... 530
8-3. Initialization Items to initialize ................ 542
9-1. For owners Reporting safety defects for U.S. owners ............................. 544
Seat belt instructions for Cana- dian owners (in French) ... 544
SRS airbag instructions for Canadian owners (in French)......................................... 546
Headlight aim instructions for Canadian owners (in French)......................................... 553
What to do if... (Troubleshooting) ......................................... 55
6
Alphab etical Index

..............559
7When trouble arises
8Vehicle specifications
9For owners
Index

7
HIGHLANDER HV_Udata is not tied to a specific vehi-
cle or vehicle owner

Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Subscription Service Agreement
for information on data collected
and its usage.
To learn more about the vehicle
data collected, used and shared
by Toyota, please visit
www.toyota.com/privacyvts/
.
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less.
The EDR in this vehicle is
designed to record such data
as:
• How various systems in your
vehicle were operating;
• Whether or not the driver and passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was depressing the accelera-
tor and/or brake pedal; and,
• How fast the vehicle was trav- eling.
These data can help provide a
better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a non-triv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
Usage of data collected
through Safety Connect
(U.S. mainland only)
Event data recorder

16Pictorial index
HIGHLANDER HV_UWhen the warning messages are displayed ........................
P. 4 7 6
Turn signal lever.............................................. ................... P.223
Headlight switch ............................................... ................. P.229
Headlights/side marker lights/pa rking lights/tail lights/license plate
lights/daytime running lights .................................. ............... P.229
Front fog lights ............................................... ...................... P.235
Windshield wiper and washer sw itch....................... P.235, 238
Usage.......................................................... ................. P.235, 238
Adding washer fluid .............................................................. P.420
Warning messages ............................................... ............... P.476
Emergency flasher switch ....................................... .......... P.458
Hood lock release lever ........................................ ............. P.414
Tilt and telescopic steering lock release lever ................P. 1 6 5
Adjustment ..................................................... ...................... P.165
Air conditioning system ............................. ....................... P.342
Usage................................................................................... P.342
Rear window defogger ........................................... .............. P.344
Windshield wiper de-icer
*1................................................... P.344
Audio system
*2
Fuel filler door opener swi tch ........................................... P.240
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

371-1. For safe use
1
For safety and security
HIGHLANDER HV_Uion airbag will activate.
●The SRS front airbags for the front
passenger will not activate if there
is no passenger sitting in the front
passenger seat. However, the
SRS front airbags
for the front
passenger may de ploy if luggage
is put in the seat, even if the seat
is unoccupied.
●The SRS seat cushion airbag on
the front passen ger seat will not
operate if the occupant is not
wearing a seat belt.
■SRS airbag deployment condi-
tions (SRS side and curtain
shield airbags)
●The SRS side and curtain shield
airbags will deploy i n the event of
an impact that exceeds the set
threshold level (the level of force
corresponding to the impact force
produced by an approximately
3300 lb. [1500 kg] vehicle colliding
with the vehicle cabin from a
direction perpendicular to the
vehicle orientation at an approxi-
mate speed of 12 - 18 mph [20 -
30 km/h]).
●Both SRS curtain shield airbags
may deploy in the event of a
severe side collision.
●Both SRS curtain shield airbags
will deploy in the event of vehicle
rollover.
●Both SRS curtain shield airbags
may also deploy in the event of a
severe frontal collision.
■Conditions under which the
SRS airbags may deploy
(inflate), other t han a collision
The SRS front airbags and SRS cur-
tain shield airbags may also deploy
if a serious impact occurs to the
underside of your vehicle. Some
examples are shown in the illustra-
tion.
●Hitting a curb, edge of pavement
or hard surface
●Falling into or jumping over a deep hole
●Landing hard or falling
The SRS curtain shield airbags may
also deploy under the situations
shown in the illustration.
●The angle of vehicle tip-up is mar-
ginal.
●The vehicle skids and hits a curb
stone.
■Types of collisions that may not
deploy the SRS airbags (SRS
front airbags)
The SRS front airbags do not gener-
ally inflate if the vehicle is involved
in a side or r ear collision, if it rolls
over, or if it is involved in a
low-speed frontal collision. But,
whenever a collis ion of any type
causes sufficient forward decelera-
tion of the vehicle, deployment of
the SRS front airbags may occur.
●Collision from the side
●Collision from the rear
●Vehicle rollover

431-1. For safe use
1
For safety and security
HIGHLANDER HV_U
Vehicles with a 8-inch displaySRS warning light
Driver’s and front passen-
ger’s seat belt reminder light
“PASS AIR BAG OFF” indica-
tor light
WARNING
●Modifications to the front door
panel (such as making a hole in
it)
●Repairs or modifications of the
front fender, front bumper, or
side of the occ upant compart-
ment
●Installation of a grille guard (bull
bars, kangaroo bar, etc.), snow
plows, winches or roof luggage
carrier
●Modifications to the vehicle’s
suspension system
●Installation of electronic devices
such as mobile two-way radios
and CD players
●Modifications to your vehicle for
a person with a physical disabil-
ity
Front passenger occu-
pant classification
system
Your vehicle is equipped
with a front passenger
occupant classification sys-
tem. This system detects
the conditions of the front
passenger seat and acti-
vates or deactivates the
front passenger airbag and
seat cushion airbag.
System components

461-1. For safe use
HIGHLANDER HV_U
■Adult*1
■Child*4
■Child restraint system with infant*5
Condition and operation in the front passenger occupant
classification system
Indicator/warning light
“PASS AIR BAG ON” and “PASS AIR BAG OFF” indicator lights“PASS AIR BAG ON”
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
Devices
Front passenger airbagActivated
Front passenger seat cushion air- bagActivated*2 or
deactivated
*3
Indicator/warning light
“PASS AIR BAG ON” and “PASS AIR BAG OFF” indicator lights“PASS AIR BAG OFF” or “PASS
AIR BAG ON”
*4
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
Devices
Front passenger airbagDeactivated or
activated
*4
Front passenger seat cushion air- bagDeactivated or
activated
*4, 2
Indicator/warning light
“PASS AIR BAG ON” and “PASS AIR BAG OFF” indicator lights“PASS AIR BAG
OFF”
*6
SRS warning lightOff
Driver’s and front passenger’s seat belt reminder lightOff*2 or flashing*3
Devices
Front passenger airbag
DeactivatedFront passenger seat cushion air- bag