2021 TOYOTA HIGHLANDER bluetooth

3809-2. Connected Services operation
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
“When it is safe and legal to
do so, please ensure your
mobile application is running
and logged in on your phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
 “Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, chang ing to the applica- tion screen and pressing the
“Download” switch again.

“Download error, some mobile
application functions may not
work as expected. Please
reinitiate the download pro-
cess.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile
application is running and logged in
on your phone while vehicle is not
moving.
 “To use the services, mobile
application needs to be run-
ning on your phone. For more
information, please visit toy-
ota.com or call
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
If a message appears on
the screen

3819-2. Connected Services operation
9
Connected Services
HIGHLANDER_HIGHLANDER HV_NAVI_(U)in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
The keyboard layout can be
changed. ( P. 6 7 )
1 Display the application
screen. ( P.378) 2
Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
 For details on operating the
keyboard:  P. 3 5
1 Display the application
screen. ( P.378)
2 Select the desired application
screen button.
3 Press the talk switch.
( P.246)
4 Say the desired keyword.
 Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.
Entering keyword opera-
tion
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion

386
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
Alphabetical Index
A
A route from the Cloud .......... 104
AM ............................................ 141
Android Auto .......................... 157
Android Auto button (Menu screen) .................................... 15
Apple CarPlay button (Menu screen) .................................... 15
Apple CarPlay/Android Auto ... 59
APPS button ........... .................. 12
Apps button (Menu screen) ..... 15
Apps button (Setup screen) .... 19
Audio ....................................... 134 Audio source ........................ 136
Operating information........... 167
Reordering the audio source 137
Screen adjustment ............... 139
Some basics......................... 136
Sound settings ..................... 138
Turning the system on and off........................................... 136
USB port............................... 137
Voice command system ....... 140
Audio (rear seat entertainment) ............................................... 177Function index ...................... 177
Operating information........... 214
Some basics......................... 178
AUDIO button............................ 12
Audio button (Menu screen).... 15
Audio button (Setup screen) ... 19
Audio settings ........................ 164 Common settings ................. 164
Radio settings ...................... 165
Settings the driver easy speak function............................... 166
Audio source .......................... 136
B
Basic operation ........................ 80 Bluetooth
® audio ....................158
Registering/Connecting a Blue- tooth
® device ......................161
Bluetooth® button (Setup
screen) .....................................19
Bluetooth
® details settings .....45
Bluetooth® setup screen.........45
Connecting a Bluetooth® device
.............................................46
Deleting a Bluetooth
® device..48
Detailed settings screen .........50
Displaying the Bluetooth
® setup
screen...................................45
Editing the Bluetooth
® device
information............................49
Registering a Bluetooth
® device
.............................................48
Bluetooth
® hands-free system
...............................................334
Bluetooth
® phone message func-
tion .........................................346 Calling the message sender .349
Checking received messages ...........................................347
Displaying the message screen ...........................................346
Receiving a mess age ...........346
Replying to a message (dicta- tion reply)............................348
Replying to a message (quick reply) ..................................348
Buttons overview......................12
C
Clock settings ...........................69
Command list ..........................250
D
Data service button (Setup screen) .....................................19
Data services settings............260

389
HIGHLANDER_HIGHLANDER HV_NAVI_(U)How to subscribe to SiriusXM
Satellite Radio .................... 149
How to Subscribe to SiriusXM Satellite Radio/HOW TO SUB-
SCRIBE TO SiriusXM Radio
Services ............................. 148
Presetting a station .............. 142
Radio broadcast data system145
Refer to the table below to iden- tify the problem and take the
suggested corrective action 151
Troubleshooting guide .......... 147
Rear seat entertainment system features ................................. 177
Rear view monitor system ..... 264 Camera ................................ 266
Differences between the screen and the actual road ............ 268
Driving precautions .............. 264
Precautions .......................... 266
Screen description ............... 265
Things you should know....... 272
When approaching three-dimen- sional objects ..................... 270
Receiving a call using the Blue- tooth
® hands-free system ... 342
Registering home ............. 25, 115
Registering/Connecting a Blue- tooth
® device .......................... 40
Profiles ................................... 43
Registering a Bluetooth
® audio
player for the first time.......... 43
Registering a Bluetooth
® phone
for the first time .................... 40
Remote Connect ..................... 376
Route guidance .............. 101, 105
Route guidance screen .......... 105 Freeway ............................... 106
Intersection........................... 108
Lane recommendation ......... 106
Turn list screen ..................... 109
Turn-by-turn arrow screen .... 109 Route overview .......................102
S
Screen adjustment ...................38
SEEK/TRACK button ................12
Service Connect ...
..................377
Setup........................................ 114
Setup button (Menu screen) ...........................................15, 19
Setup screen .............................19
SiriusXM (SXM) .......................141
Status icon ................................17 Status icon explanation ..........17
Steering switch ...............162, 246 Audio switch .........................162
Talk switch ............................246
SXM (SiriusXM) .......................141
T
Talking on the Bluetooth®
hands-free system ................343 Call screen operation ...........343
Incoming call waiting ............345
Sending tones ......................344
Transmit volume setting .......345
Things you should know ...............................272, 287, 328If you notice any symptoms ...........................272, 287, 328
Tips for the navigation system ...............................................129
Touch screen ............................29 Touch screen gestures ...........29
Touch screen operation ..........30
Toyota Apps ............................378 Entering keyword operation ..381
Toyota Apps settings .............384
Toyota multi-operation touch ..31 Audio/visual system ................33
Toyota multi-operation touch operation ..............................32