2021 TOYOTA HIGHLANDER key

2495-1. Voice command system operation
5
Voice command system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
*: Premium Audio with DCM/12.3-inch display model only. This
function is not available in some
countries or areas.
Text messages can be written
using the dictation function.
To use the dictation function, a
subscription to the connected
services is necessary. Contact
your Toyota dealer for details.
1 Select .
2 Speak to the system.
 Words recognized through
your speech will be displayed.
To confirm the entered text,
select “OK”.
●A keyboard screen will not be dis-
played when the vehicle is being
driven.
●Text message reply with the dicta-
tion function may n ot be available
depending on the type of cellular
phone.
*: Premium Audio with DCM/
12.3-inch display model only. This
function is not available in some
countries or areas.
Dictation function (English
only)
*
Natural language
understanding*
Due to natural language
speech recognition technol-
ogy, this system recognizes
commands when spoken
naturally. (If a connected
services subscription has
been entered, the system
will be able to connect to
the Cloud and the range of
naturally spoken English
which can be recognized
will be increased.) However,
the system cannot recog-
nize every variation of each
command. In some situa-
tions, it is possible to omit
the command for the proce-
dure and directly state the
desired operation. Not all
voice commands are dis-
played in the function menu.
To use this function, a sub-
scription to the connected
services is necessary. Con-
tact your Toyota dealer for
details.

3398-1. Phone operation (Hands-free system for cellular phones)
8
Phone
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
1Display the phone top
screen. ( P.334)
2 Select the desired method to
call from.
■Calling methods from
phone screen
 By call history ( P.339)
 By favorites ( P.340)
 By contacts ( P.340)
 By keypad ( P.342)
 By message ( P.349)
■Also the following lists are
available from each func-
tion’s screen
 By POI call
* ( P.89)
 By voice command system
( P.247)
 By home screen ( P.342)
*: Premium Audio/12.3-inch display
model
Up to 30 of the latest call history
items (missed, incoming and
outgoing) can be selected.
1 Display the phone top
screen. ( P.334)
2 Select “History” and select
the desired contact.
 If the contact which is not reg-
istered on the contact list is
selected, the name is dis-
played as “Unknown Con-
tact”. In this case, select the
number to make a call prop-
erly.
3 Check that the dialing screen
is displayed.
●The icons of call type are dis-
played.
: Missed call
: Incoming call
: Outgoing call
●When making a call to the same
number continuously, only the
most recent call is listed in call his-
tory.
●When a phone number registered
in the contact list is received, the
name is displayed.
●Number-withheld calls are also
memorized in the system.
●International phone calls may not
be made depending on the type of
Bluetooth
® phone you have.
●The list should group together
consecutive entries with the same
phone number and same call
type. For example, two calls from
John’s mobile would be displayed
Placing a call using
the Bluetooth®
hands-free system
After a Bluetooth® phone
has been registered, a call
can be made using the
hands-free system. There
are several methods by
which a call can be made, as
described below.
Calling methods on the
Bluetooth
® phone
By call history

3428-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
1Display the phone top
screen. ( P.334)
2 Select “Keypad” and enter
the phone number.
3 Select or press the
switch on the steering wheel.
4 Check that the dialing screen
is displayed.
●Depending on the type of Blue-
tooth® phone being connected, it
may be necessary to perform
additional steps on the phone.
1 Display the home screen.
( P. 3 3 )
2 Select the desired contact.
3 Check that the dialing screen
is displayed.
■Registering a new contact
1 Select and hold the screen
button to add a contact.
2 Select the desired contact.
3 Select the desired number.
●If there is no contact in the con-
tacts list, the contacts cannot be
registered at the home screen.
●The contact cannot be registered
at the home screen while driving.
1Select “Answer” or press the
switch on the steering
wheel to talk on the phone.
“Decline”: Select to refuse to
receive the call.
To adjust the volume of a received
call: Turn the “POWER VOL-
UME”/“PWR/VOL” knob, or use the
volume control switch on the steer-
ing wheel.
●The contact image picture can be
displayed only when the vehicle is
not moving.
●During international phone calls,
the other party’s name or number
may not be displayed correctly
depending on the type of Blue-
tooth
® phone you have.
●The incoming call display mode
can be set. ( P.352)
●The ringtone that has been set in
the sound settings screen can be
heard when there is an incoming
By keypad
By home screen
Receiving a call using
the Bluetooth®
hands-free system
When a call is received, the
following screen is dis-
played with a sound.
Incoming calls

3438-1. Phone operation (Hands-free system for cellular phones)
8
Phone
HIGHLANDER_HIGHLANDER HV_NAVI_(U)call. Depending on the type of
Bluetooth
® phone, both the sys-
tem and Bluetooth® phone may
ring simultaneously when there is
an incoming call. ( P.352)
Select to display the keypad
to send tones. ( P.344)
Select to send tones. This
button only appears when a
number that contains a (w) is
dialed in hands-free mode.
( P.344)
Select to adjust your voice
volume that the other party
hears from their speaker.
( P.345)
Select to mute your voice to
the other party.
Select to mute the naviga-
tion route guidance during a
phone call.
*
Select to change handset
modes between hands-free
Talking on the Blue-
tooth® hands-free sys-
tem
While talking on the phone,
the following screen is dis-
played. The operations out-
lined below can be
performed on this screen.
Call screen operation
A
B
C
D
E
F

3448-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
and cellular phone.
Select to put a call on hold.
To cancel this function, select
“Activate”.
Select to hang up the phone.
*: Premium Audio/12.3-inch display model
●Changing from hands-free call to
cellular phone call is not possible
while driving.
●Only when the vehicle is not mov-
ing, the contact image can be dis-
played.
●When cellular phone call is
changed to hands-free call, the
hands-free screen will be dis-
played and its functions can be
operated on the screen.
●Changing between cellular phone
call and hands-free call can be
performed by operating the cellu-
lar phone directly.
●Transferring methods and opera-
tions will be diffe rent depending
on the type of Bluetooth
® phone
you have.
●For the operation of the cellular
phone, see the manual that
comes with it.
■By keypad
1 Select “0-9”.
2 Enter the desired number.
■By selecting “Release
Tones”
“Release Tones” appear when a
continuous tone signal(s) con-
taining a (w) is registered in the
contact list.
1 Select “Release Tones”.
●A continuous tone signal is a char-
acter string that consists of num-
bers and the characters “p” or “w”.
(e.g. 056133w0123p#1)
●When the “p” pause tone is used,
the tone data up until the next
pause tone will be automatically
sent after 2 seconds have
elapsed. When the “w” pause tone
is used, the tone d ata up until the
next pause tone will be automati-
cally sent after a user operation is
performed.
●Release tones can be used when
automated operation of a phone
based service such as an answer-
ing machine or bank phone ser-
vice is desired. A phone number
with continuous tone signals can
be registered in the contact list.
●Tone data after a “w” pause tone
can be operated by voice com-
mand during a call.
G
H
Sending tones

3608-2. Setup
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
on/off.
Select to set display of mes-
saging account names on the
message screen on/off.
When set to on, messaging
account names used on the
cellular phone will be dis-
played.
Select to change the vehicle
signature settings. (P.360)
Select to reset all setup
items.
●Depending on the phone, these
functions may not be available.
1 Select “Vehicle Signature”.
2 Select the desired item to be
set.
Select to set adding the vehi-
cle signature to outgoing
messages on/off.
Select to edit the vehicle sig-
nature. ( P.360)
Select to reset all setup
items.
■Editing vehicle signature
1 Select “Edit Vehicle Signa-
ture”.
2 Enter desired signature with
using keyboard.
3 Select “OK”.
4 Select “OK” on the confirma-
tion screen, or select “Edit
Again” when it needs to
amend.
Vehicle signature settings
D
E
F
A
B
C

3819-2. Connected Services operation
9
Connected Services
HIGHLANDER_HIGHLANDER HV_NAVI_(U)in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
The keyboard layout can be
changed. ( P. 6 7 )
1 Display the application
screen. ( P.378) 2
Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
 For details on operating the
keyboard:  P. 3 5
1 Display the application
screen. ( P.378)
2 Select the desired application
screen button.
3 Press the talk switch.
( P.246)
4 Say the desired keyword.
 Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.
Entering keyword opera-
tion
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion

387
HIGHLANDER_HIGHLANDER HV_NAVI_(U)DCM ......................... 372, 374, 376
Destination Assist .................. 382
Destination button (Menu
screen) .................................... 15
Destination search ................... 93
Destination search operation Address .................................. 97
Contact ................................... 96
Destination Assist ................... 95
Emergency ............................. 96
Favorite list ............................. 95
Home................................ 26, 94
Keyword ................................. 94
One-touch setting home/favorite........................................... 100
Point of interest ...................... 97
Recent destinations................ 95
Search area............................ 94
Detailed navigation settings ....................................... 114, 119
Display button (Menu screen) . 15
E
ECO button (Information screen) ................................................. 21
Editing route ........................... 110
Entering letters and num- bers/list screen operation ..... 35Entering letters and numbers . 35
List screen .............................. 36
F
FM ............................................ 141
Functional overview ............... 368
G
General button (Setup screen)
........................................... 19, 67 General settings .......................67
Displaying the general settings screen...................................67
General settings screen .........67
GPS (Global Positioning System) ...............................................129
Guiding the route......................23 Deleting destinations ..............24
H
Hands-free system .................334
HOME button.......................12, 33
Home screen .............................33
I
Info button (Menu screen) .15, 21
Information screen ...................21
Initial screen..............................28Caution screen .......................28
Maintenance information ........28
Restarting the system .............28
iPod/iPhone (Apple Carplay) .154
L
Linking multi-information display and the system .......................39
M
MAP button ...................12, 80, 82
Map database ..........................131 Temporary updates of the map...........................................132
Map screen information ...........84 Map icons ...............................90
Map options screen ................84
Map screen operation ........22, 82 Current position d isplay ....22, 82
Map scale .........................23, 82
Orientation of the map ............83
Scrolling the map ..............23, 84