4Introduction
INTRODUCTION
SATISFACTION DOWN THE ROAD
A
t Toyo t a , our top priority is always
our customers. We know your Toyo t a
is an important part of your life and
something you depend on every day. That’s
why we’re dedicated to building products of
the highest quality and reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re con dent — as you
should be — that your Toyo t a will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for speci c repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record.
To provide you with added protection
against unexpected service costs, we offer
Toyo t a Financial Services vehicle service
agreements and Toyo t a Auto Care and
Toyo t a Care Plus prepaid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for you. Our
goal is for every Toyo t a customer to
enjoy outstanding qualit y, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satis ed member of the Toyo t a family
for many miles to come.
This booklet describes the terms of
Toyo t a warranty coverage as well
as general owner responsibilities.
The scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p4.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p4.pdfOutput: Mar-10-20 09:17:14 Re ned: 20-03-09 10:12:07
BlackPANTONE 287 C
6Introduction
IF YO U NEED A S SIS TA NCE
INTRODUCTION
California residents: Toyo t a offers
assistance through an informal dispute
settlement program called the California
Dispute Settlement Program (CDSP). A
brochure about the program is found in
your glove box. For additional information,
call the Toyo t a Customer Experience
Center at (800) 331-4331. You may also
contact the CDSP directly at (888) 3 0 0 - 6 2 3 7.
Failure to use the CDSP may affect your
rights and remedies under California’s
“Lemon L aw s .”
This information about the Dispute
Settlement Programs is correct as of the
date of printing. However, the programs
may be changed without notice. For the
most current information about the
programs, call the Toyo t a Customer
Experience Center at (800) 331-4331.
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p6.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p6.pdfOutput: Mar-10-20 09:17:14 Re ned: 20-03-09 10:12:07
BlackPANTONE 287 C
35Maintenance Log
MAINTENANCE
MAINTAINING YOUR WARRANTY
IMP OR TA N T MAINTENANCE
INFORMATION
It is especially important to both
routinely check your vehicle’s engine
oil level (once a month) and regularly
replace the engine oil and oil lter
(see the Maintenance Log section of
his booklet to determine how often
you should change your vehicle’s oil
and lter). Failure to do so can cause
oil starvation and/or oil gelling, which
can result in severe damage to your
vehicle and require costly repairs that
are not covered by the New Vehicle
Limited Warranty.
Maintenance Records
Maintaining your vehicle according to
the recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyo t a will not deny a warranty claim
solely because you do not have records
to show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance is not covered
under warranty.
Maintenance Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyo t a will
not deny a warranty claim solely because
you used a service provider other than a
Toyo t a dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs is not covered under warranty.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask
your dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyo t a
warranty coverages, see the Warranty
Information portion of this booklet.
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p35.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p35.pdfOutput: Mar-10-20 09:17:16 Re ned: 20-03-09 10:12:07
BlackPANTONE 287 C
39Maintenance Log
MAINTENANCE LOG
MAINTENANCE
15,000 miles or 18 months
Add Toyo t a EFI Ta nk Additive or equivalent
(M20A-FKS engine AND Hawaii, Puerto Rico
or Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
NOTE: If 0W-20 (2ZR-FAE engine only) or 0 W -16 (M20A-FKS engine only) oil WAS NOT
used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_ Ball joints and dust covers _
Exhaust pipes and mountings
_ Brake lines and hoses _
Radiator and condenser
_ Cabin air filter _
Steering gear
_ Drive shaft boots _
Steering linkage and boots
_ Engine coolant
4
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced airflow from the air conditioner and heater or if the windows fog easily when
you use the “Fresh” mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filter
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyo t a dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.5 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums and
brake pads/discs
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p39.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p39.pdfOutput: Mar-10-20 09:17:16 Re ned: 20-03-09 10:12:07
BlackPANTONE 287 C
40Maintenance Log
MAINTENANCE LOG
MAINTENANCE
20,000 miles or 24 months
Add Toyo t a EFI Ta nk Additive or
equivalent (M20A-FKS engine AND
Hawaii, Puerto Rico or Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace engine oil and oil filter2
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
Tighten nuts and bolts on chassis
and body
25,000 miles or 30 months
Add Toyo t a EFI Ta nk Additive or
equivalent (M20A-FKS engine AND
Hawaii, Puerto Rico or Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 (2ZR-FAE engine only)
or 0 W -16 (M20A-FKS engine only) oil
WAS NOT used at the last oil change,
replace engine oil and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p40.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p40.pdfOutput: Mar-10-20 09:17:16 Re ned: 20-03-09 10:12:07
BlackPANTONE 287 C
42Maintenance Log
MAINTENANCE LOG
MAINTENANCE
35,000 miles or 42 months
Add Toyo t a EFI Ta nk Additive or
equivalent (M20A-FKS engine AND
Hawaii, Puerto Rico or Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 (2ZR-FAE engine only)
or 0 W -16 (M20A-FKS engine only) oil
WAS NOT used at the last oil change,
replace engine oil and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
5
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter2
40,000 miles or 48 months
Add Toyo t a EFI Ta nk Additive or
equivalent (M20A-FKS engine AND
Hawaii, Puerto Rico or Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace engine oil and oil filter2
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
5
Tighten nuts and bolts on chassis
and body
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p42.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p42.pdfOutput: Mar-10-20 09:17:17 Re ned: 20-03-09 10:12:07
BlackPANTONE 287 C
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
43Maintenance Log
MAINTENANCE LOG
MAINTENANCE
45,000 miles or 54 months
Add Toyo t a EFI Ta nk Additive or equivalent
(M20A-FKS engine AND Hawaii, Puerto Rico
or Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
NOTE: If 0W-20 (2ZR-FAE engine only) or 0 W -16 (M20A-FKS engine only) oil WAS NOT
used at the last oil change, replace engine oil and oil filter.2
Inspect the following:
_ Ball joints and dust covers _
Exhaust pipes and mountings
_ Brake lines and hoses _
Radiator and condenser
_ Cabin air filter _
Steering gear
_ Drive shaft boots _
Steering linkage and boots
_ Engine coolant
4
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice
reduced airflow from the air conditioner and heater or if the windows fog easily when
you use the “Fresh” mode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect engine air filter
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:5
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis and body
Repeated trips of less than five miles in temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyo t a dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
3 Perform these service items only if you drive primarily under the conditions indicated. 4 Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more information.5 Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p43.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p43.pdfOutput: Mar-10-20 09:17:17 Re ned: 20-03-09 10:12:07
BlackPANTONE 287 C
44Maintenance Log
MAINTENANCE LOG
MAINTENANCE
50,000 miles or 60 months
Add Toyo t a EFI Ta nk Additive or
equivalent (M20A-FKS engine AND
Hawaii, Puerto Rico or Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace engine oil and oil filter2
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
Tighten nuts and bolts on chassis
and body
55,000 miles or 66 months
Add Toyo t a EFI Ta nk Additive or
equivalent (M20A-FKS engine AND
Hawaii, Puerto Rico or Saipan only)
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
NOTE: If 0W-20 (2ZR-FAE engine only)
or 0 W -16 (M20A-FKS engine only) oil
WAS NOT used at the last oil change,
replace engine oil and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
Replace engine oil and oil filter2
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter2
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p44.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p44.pdfOutput: Mar-10-20 09:17:17 Re ned: 20-03-09 10:12:07
BlackPANTONE 287 C