2021 TOYOTA COROLLA service

26Yo u r Warranties in Detail
WARRANTY
CALIFORNIA EMISSION CONTROL WARRANTY

MAINTENANCE
You are responsible for performance of
the required maintenance indicated in the
Owner’s Manual and this booklet. Toyo t a
will not deny a warranty claim solely
because you do not have records to show
that you maintained your vehicle. However,
any failure or noncompliance caused
by lack of maintenance is not covered by
this warranty.
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any automotive
service provider you choose. Toyota
will not deny a warranty claim solely
because you used a service provider
other than a Toyota dealership for
maintenance and repairs. However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.


REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Toyo t a recommends the use of
Toyo t a Genuine Parts when servicing
or repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts and you may elect
to use parts that are not Toyota Genuine
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Toyota Genuine Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Toyo t a Genuine
Parts, you must follow the maintenance
and replacement schedules for the parts
you are using. In addition, you should
ensure that such parts are warranted by
their manufacturers to be equivalent to
Toyo t a Genuine Parts.
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p26.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p26.pdfOutput: Mar-10-20 09:17:16 Rened: 20-03-09 10:12:07
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27Yo u r Warranties in Detail
WARRANTY
CALIFORNIA EMISSION CONTROL WARRANTY

IF YOUR VEHICLE FAILS
A SMOG-CHECK TEST
If your vehicle fails a smog-check test,
you may make a claim under the Emission
Performance Warranty. To do so, take your
vehicle to an authorized Toyo t a dealership
and present a copy of the smog-check test
report. Also, take your maintenance
records in case they are needed.
If your claim qualies for coverage, the
dealership will repair your vehicle within
30 days (unless a shorter period is
required by law). If your claim is denied,
Toyo t a will notify you in writing of the
reason within the same period. If we fail
to do so, we will repair your vehicle free
of charge. The only exceptions allowed are
when you request or agree to a delay, or
when a delay is caused by factors beyond
the control of Toyo t a or the dealership.
For information on how to obtain service
under the Emission Defect Warranty, see
page 32, “Obtaining Warranty Service.”


REPAIR D E L AY S
If a Toyo t a dealership is unable to
complete repairs on your vehicle within
30 days, you may have the repairs made
under Toyo t a’s provisions for emergency
warranty repairs. See page 32 for details.
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p27.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p27.pdfOutput: Mar-10-20 09:17:16 Rened: 20-03-09 10:12:07
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29Yo u r Warranties in Detail
WARRANTY
TIRE LIMITED WARRANTY

OBTAINING
WARRANTY SERVICE
All tires supplied as original equipment
on new Toyo t a vehicles are warranted
by the individual tire manufacturer only,
and not Toyo t a . Coverages by individual
tire manufacturers may var y.
If you wish to obtain a hard copy of the
terms of the tire warranty offered by the
tire manufacturer, please contact the tire
manufacturer directly, or contact Toyo t a at:
Toyo t a Customer Experience Center
Toyo t a Motor Sales U.S.A., Inc.
P. O . Box 259001
Plano, Tex a s 75025-9001
Ph: (800) 331-4331
ORIGINAL EQUIPMENT
TIRE MANUFACTURERS
BF Goodrich/Michelin North America
P. O . Box 19001
Greenville, SC 29062
BF Goodrich: (877) 788-8899
Michelin: (800) 847-3435
www.bfgoodrichtires.com
www.michelinman.com
Bridgestone/Firestone
200 4th Avenue South
Nashville, TN 37201
Bridgestone: (800) 847-3272
Firestone: (800) 356-4644
www.bridgestone.com
www.restonetire.com
Continental Tire of North America
18 0 0 Continental Blvd.
Charlotte, NC 28273
(800) 8 47- 3 3 4 9
www.continentaltire.com
Dunlop Tires/Goodyear Tire
and Rubber Co.
114 4 East Market Street
Akron, OH 4 4 316
(800) 321-2136
www.dunloptires.com
www.goodyear.com



Hankook
Tire America Corporation
14 5 0 Valley Road
Wayne, NJ 0 747 0
(800) 426-5665
www.hankooktire.com
Falken Tire Corporation
8656 Haven Avenue
Rancho Cucamonga, CA 917 3 0
(800) 723-2553
www.falkentire.com
Kenda Tire
7095 Americana Parkway
Reynoldsburg, OH 43068
(866) 536-3287
www.kendatire.com
Maxxis International – USA
545 Old Peachtree Road
Suwanee, GA 30024
(800) 462-9947
www.maxxis.com
Nitto Tire U.S.A. Inc.
P. O . Box 6064
Cypress, CA 90630
(888) 529-8200
www.nittotire.com
Pirelli Tire LLC
10 0 Pirelli Drive
Rome, GA 3 0161
(800) 747- 3 5 5 4
www.pirelli.com
Toyo Tire U.S.A Corporation
P. O . Box 6052
Cypress, CA 90630
(800) 442-8696
www.toyotires.com
Yokohama Tire Corporation
1 MacArthur Place, Suite 800
Santa Ana, CA 92707
(800) 722-9888
www.yokohamatire.com
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p29.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p29.pdfOutput: Mar-10-20 09:17:16 Rened: 20-03-09 10:12:07
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30Yo u r Responsibilities
WARRANTY


GENERAL INFORMATION
You are responsible for ensuring that
your Toyo t a is operated and maintained
according to the instructions in the
Owner’s Manual and this booklet.
You should keep detailed records of
vehicle maintenance, since under some
circumstances they may be required for
warranty coverage. These records should
include date of service, mileage at time
of service and a description of service
performed and/or parts installed. For
your convenience, a maintenance log is
included in this booklet. If you sell your
vehicle, you should give your maintenance
records to the new owner.
Toyo t a will not deny a warranty claim
solely because you do not have records
to show that you maintained your vehicle.
However, damage or failure caused by
lack of proper maintenance is not
covered under warranty.

WHERE TO GO
FOR MAINTENANCE
Yo u may have maintenance performed
on your vehicle by any qualied person
or facility. However, To y o t a recommends
having maintenance performed by an
authorized To y o t a dealership.
To y o t a dealership technicians are specially
trained to maintain and repair To y o t a
vehicles. They stay current on the latest
service information through To y o t a
technical bulletins, service publications
and training courses. Many are also
certied through the To y o t a Certication
Program, which involves a series of
rigorous written examinations. Feel free
to ask any To y o t a dealership to show you
their technicians’ credentials.
Yo u can be condent you’re getting the
best possible service for your vehicle
when you take it to a To y o t a dealership.
OPERATION AND MAINTENANCE
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p30.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p30.pdfOutput: Mar-10-20 09:17:16 Rened: 20-03-09 10:12:07
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31Yo u r Responsibilities
WARRANTY


REPLACEMENT PARTS
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts. However, Toyo t a
recommends using only Toyo t a Genuine
Parts when you need to replace a part
on your vehicle. Like all Toyo t a products,
Toyo t a Genuine Parts are built to the
highest standards of qualit y, durability
and performance. They are also designed
to t your vehicle’s exact specications.
Your Toyo t a dealership maintains an
extensive inventory of Toyo t a Genuine
Parts to meet your vehicle service needs.
And because it is linked electronically to
Toyo t a’s Parts Distribution Centers, the
dealership has quick access to any parts
it may not have in stock.


Toyo t a Genuine Parts are covered by their
own warranty (see your dealer for details)
or the remainder of any applicable New
Vehicle Limited Warranty, whichever is
longer. Parts that are not Toyota Genuine
Parts, or any damage or failures resulting
from their use, are not covered by any
Toyota warranty.
OPERATION AND MAINTENANCE
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p31.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p31.pdfOutput: Mar-10-20 09:17:16 Rened: 20-03-09 10:12:07
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32Yo u r Responsibilities
WARRANTY
OPERATION AND MAINTENANCE


BY GEOGRAPHIC REGION
In the United States, U.S.
Territories, Canada and Mexico
To obtain warranty service in the United
States, U.S. territories, Canada or Mexico,
take your vehicle to an authorized Toyo t a
dealership. If your vehicle cannot be
driven, contact your nearest Toyo t a
dealership for towing assistance. You do
not have to pay for towing to the nearest
Toyo t a dealership if your vehicle is inoperable
due to failure of a warranted part.
Outside the United States, U.S.
Territories, Canada and Mexico
If you are using your vehicle outside the
United States, U.S. territories, Canada and
Mexico and need warranty service, contact
a local Toyo t a dealership. Please note,
however, that your vehicle may not be
repaired free of charge because the local
Toyo t a distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may not
comply with local regulatory or
environmental requirements.


EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe to
drive and there is no Toyo t a dealership
reasonably available to make repairs, you
may perform the repairs yourself or have
them performed by another automotive
service provider. Toyo t a will reimburse you
for any of the repairs that are covered by
warranty. To receive reimbursement,
present to an authorized Toyo t a dealership
your paid repair invoices and any parts
that were removed from the vehicle. You
will be reimbursed for warranted parts at
the manufacturer’s suggested retail price
and warranted labor at a geographically
appropriate hourly rate multiplied by
Toyo t a’s recommended time allowance for
the r ep a ir.
If your vehicle requires emergency r ep a ir,
Toyo t a assumes no liability for subsequent
failures caused by improper repairs or the
use of parts that are not Toyo t a Genuine
Parts unless you have the vehicle properly
repaired in a timely manner. To ensure that
warranty coverage remains intact, have your
vehicle inspected by an authorized Toyo t a
dealership as soon as possible after an
emergency r ep a ir.
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p32.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p32.pdfOutput: Mar-10-20 09:17:16 Rened: 20-03-09 10:12:07
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34Maintenance Log
MAINTENANCE
THE IMPORTANCE OF SCHEDULED MAINTENANCE
R
egular maintenance is essential
to obtaining the highest level of
performance, safety and reliability
from your Toyo t a . It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll nd factory-recommended
maintenance guidelines and a log in
which to document your vehicle’s
maintenance his tor y. In
addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as uid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the
Owner’s Manual. Be sure
to perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyo t a for many
years to come.
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p34.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p34.pdfOutput: Mar-10-20 09:17:16 Rened: 20-03-09 10:12:07
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35Maintenance Log
MAINTENANCE
MAINTAINING YOUR WARRANTY

IMP OR TA N T MAINTENANCE
INFORMATION
It is especially important to both
routinely check your vehicle’s engine
oil level (once a month) and regularly
replace the engine oil and oil lter
(see the Maintenance Log section of
his booklet to determine how often
you should change your vehicle’s oil
and lter). Failure to do so can cause
oil starvation and/or oil gelling, which
can result in severe damage to your
vehicle and require costly repairs that
are not covered by the New Vehicle
Limited Warranty.
Maintenance Records
Maintaining your vehicle according to
the recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyo t a will not deny a warranty claim
solely because you do not have records
to show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance is not covered
under warranty.


Maintenance Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyo t a will
not deny a warranty claim solely because
you used a service provider other than a
Toyo t a dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs is not covered under warranty.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask
your dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyo t a
warranty coverages, see the Warranty
Information portion of this booklet.
Content Proof
o Okay to Proceedo Make Correction and Proceedo Make Correction and Show Another ProofSigned:____________________ Date:________
Job Name: 42558_Toyota Corolla-- 19-TCS-14195 MY 21 COROLLA.p35.pdf Time:
Job Name: 42558_Toyota Corolla--19-TCS-14195 MY 21 COROLLA.p35.pdfOutput: Mar-10-20 09:17:16 Rened: 20-03-09 10:12:07
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