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4307-2. Steps to take in an emergency
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WARNING
Observe the following precautions. 
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When  towing  using  cables  or  chains,  avoid  sudden  starts,  etc.,  which
place excessive stress on the towing eyelets, cables or chains.  The towing
eyelets,  cables  or  chains  may  become  damaged,  broken  debris  may  hit
people, and cause serious damage.
● Vehicles without a smart key system: Do not turn the engine switch to the
“LOCK” position.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
● Vehicles with a smart key system: Do not turn the engine switch  off.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely. 
If not securely installed, towing eyelets may come loose during  towing.
Be  sure  to  transport  the  vehicle  with  the
front wheels raised or with all four wheels
raised  off  the  ground.  If  the  vehicle  is
towed  with  the  front  wheels  contacting
the  ground,  the  drivetrain  and  related
parts may be damaged. 
         
        
        
     
        
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4317-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10684U
NOTICE
■Towing with a sling-type truck
■ To  prevent  damage  to  the  vehicle  when  towing  using  a  wheel-lift  type
truck
● Vehicles without a smart key system: Do not tow the vehicle fro m the rear
when the engine switch is in the “LOCK” position or the key is  removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles  with  a  smart  key  system:  Do  not  tow  the  vehicle  from  the  rear
when  the  engine  switch  is  off. The  steering  lock  mechanism  is  n ot  strong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for  towing at
the  opposite  end  of  the  raised  vehicle.  Without  adequate  clearance,  the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle  when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
Do not tow with  a sling-type  truck  to pre-
vent body damage. 
         
        
        
     
        
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4327-2. Steps to take in an emergency
C-HR_OM_USA_OM10684U
If  you think something is wrong
●Fluid leaks un der the vehicle.
(Water dripping from the air conditioning a fter use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points high er
than normal.
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises  related to the engine
● Engine misses, stumbli ng or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one s ide when driving on a level road
● Loss  of  brake  effectiveness,  spongy  feeling,  pedal  almost  touch es
the floor
If you notice any of the followi ng symptoms, your vehicle proba -
bly  needs  adjustment  or  repair.  Contact  your  Toyota  dealer  as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms 
         
        
        
     
        
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4337-2. Steps to take in an emergency
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7
When trouble arises
Fuel pump shut off  system
Follow  the  procedure  below  to  restart  the  engine  after  the  system  is
activated.
Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart key system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when  an  airbag  inflates  upon  collision,  the  fuel  pump  shut  off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If  you  find  that  fuel  has  leaked  onto  the  ground,  the  fuel  system  has  been
damaged and is in need of repair. Do not restart the engine.
1
2
1
2 
         
        
        
     
        
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4347-2. Steps to take in an emergency
C-HR_OM_USA_OM10684U
If  a warning light turns on or a war ning 
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
comes  on  or  flashes.  If  a  light  comes  on  or  flashes,  but  then
goes off, this does not necessarily indicate a malfunction in the
system.  However,  if  this  continues  to  occur,  have  the  vehicle
inspected by your Toyota dealer.
Warning light and w arning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Red) (Canada)
Brake system warning li ght (warning buzzer)
Indicates that:
• Low brake fluid; or
• The brake system is malfunctioning.
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer
Continuing to drive the vehicle may be dangerous.
*1
Low engine oil pressure warn ing light (warning buzzer)
Indicates abnormal engine oil pressure
The  warning  light  may  come  on  if  the  engine  oil  pressure
is too low.
A buzzer also sounds.
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer 
Continuing to drive the vehicle may be dangerous.
*1Charging system warning light
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer 
         
        
        
     
        
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4357-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10684U
(U.S.A.)
(Canada)
Malfunction indicator lamp (warning buzzer) Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic continuously variable transmission.
 Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
 Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system.
 Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.
(Red/yellow)
Electric  power  steering  system  warning  light  (warning
buzzer)
Indicates  a  malfunction  in  the  EPS  (Electric  Power  Steer-
ing) system
 Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.
(Flashes)
“RCTA OFF” indicator (if equipped)
When a buzzer sounds:
Indicates a malfunction in the RCTA (Rear Crossing Traffic
Alert) function
 Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.
When a buzzer does not sound:
Indicates that the rear bumper around the radar sensor is
covered with dirt, etc. (P. 286)
 Follow  the  instructions  dis played  on  the  multi-infor-
mation display. (P. 293)
Warning lightWarning light/Details/Actions 
         
        
        
     
        
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4377-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10684U
Low fuel level warning lightIndicates  that  remaining  fuel  is  approximately  2.0 gal.
(7.5 L, 1.6 Imp.gal.) or less
 Refuel the vehicle.
*3
Driver’s  and  front  passenger’ s  seat  belt  reminder  light
(warning buzzer) Warns  the  driver  and/or  front  passenger  to  fasten  their
seat belts.
 Fasten the seat belt. 
If the front passenger seat is occupied, the front pas-
senger’s seat belt also needs to be fastened to make
the warning light (warning buzzer) off.
*3
(On the center panel)
Rear  passengers’  seat  belt  reminder  lights  (warning
buzzer)
Warn the rear passengers to fasten their seat belts
 Fasten the seat belt.
Tire pressure warning light
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( P.   4 4 0 )
• Flat tire ( P. 449)
 Adjust  the  tire  inflation  pressure  to  the  specified
level. 
The light will turn off after a few minutes. In case
the  light  does  not  turn  off  even  if  the  tire  inflation
pressure is adjusted, have the system checked by
your Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in t he tire pressure  warning system 
(  P.   4 4 0 )
 Have the system checked by your Toyota dealer.
*1High engine coolant temperature warning light (warning
buzzer)
Indicates that the engine coolant temperature is too high
 P. 470
Warning lightWarning light/Details/Actions 
         
        
        
     
        
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4387-2. Steps to take in an emergency
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*1: This light illuminates on the multi-information display.
*2: Parking brake engaged warning buzzer:A  buzzer  will  sound  if  the  vehicle  is  driven  at  a  speed  of  appr oximately
3 mph (5 km/h) or more.
*3: Driver’s seat belt warning buzzer:  The driver’s seat belt warning buzzer sounds to alert the drive r that his or
her seat belt is not fastened. Once the engine switch is turned  to the “ON”
position (vehicles without smart key system) or IGNITION ON mod e (vehi-
cles  with  smart  key  system),  the  buzzer  sounds.  If  the  seat  bel t  is  still
unfastened,  the  buzzer  sounds  intermittently  for  a  certain  peri od  of  time
after the vehicle reaches a certain speed.
Front passenger’s seat belt warning buzzer: 
The  front  passenger’s  seat  belt  warning  buzzer  sounds  to  alert  the  front
passenger that his or her seat belt is not fastened. If the sea t belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time after the
vehicle reaches a certain speed.
Rear passengers’ seat belt warning buzzer: 
The  rear  passengers’  seat  belt  warning  buzzer  sounds  to  alert  t he  rear
passenger that his or her seat belt is not fastened. If the sea t belt is unfas-
tened,  the  buzzer  sounds  intermittently  for  a  certain  period  of   time,  after
the seat belt is fastened and unfastened and the vehicle reache s a certain
speed.
*1
Brake Override System Indicates  that  the  accelerator  and  brake  pedals  are  being
depressed  simultaneously,  and  the  Brake  Override  Sys-
tem is operating.
 Release  the  accelerator  pedal  and  depress  the  brake
pedal.
Indicates  a  malfunction  in  the  Brake  Override  System
(with warning buzzer)
 Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately. 
Drive-Start Control Indicates  that  the  shift  position  was  changed  and  Drive-
Start Control was operated while depressing the accelera-
tor pedal. (with warning buzzer)
 Momentarily release the accelerator pedal.
Indicates  a  malfunction  in  the  Drive-Start  Control  system
(with warning buzzer)
 Have  the  vehicle  inspected  by  your  Toyota  dealer
immediately.
Warning lightWarning light/Details/Actions