2021 TOYOTA C-HR key

3996-3. Do-it-yourself maintenance
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Maintenance and care
C-HR_OM_USA_OM10684U
Remove the depleted battery.
When removing the cover, if the
battery cannot be seen due to the
electronic key module attaching to
the upper cover, remove the elec-
tronic key module from the cover
so that the battery is visible as
shown in the illustration.
Use an appropriate sized flathead
screwdriver when removing the
battery.
Insert a new battery with the “+” terminal facing up.
When installing, reverse the steps listed.
■Use a CR2032 lithium battery
●Batteries can be purchased at your Toyota dealer, local electri cal appliance
shops or camera stores.
● Replace only with the same or equivalent type recommended by the manu-
facturer.
● Dispose of used batteries according to local laws.
■ If the key battery is depleted
The following symptoms may occur:
●The smart key system (if equipped) and wireless remote control will not
function properly.
● The operational range will be reduced.
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7When trouble arises
C-HR_OM_USA_OM10684U7-1. Essential information
Emergency flashers .......... 422
If your vehicle has to be stopped in
an emergency ................. 423
If the vehicle is trapped in rising water..... 425 7-2. Steps to
take in an emergency
If your vehicle needs to be towed .............................. 426
If you think something is wrong ......... 432
Fuel pump shut off system ............................ 433
If a warning light turns on or a warning buzzer
sounds ............................ 434
If a warning message is displayed......................... 444
If you have a flat tire.......... 449
If the engine will not start ................................. 460
If the electronic key does not operate properly
(vehicles with a
smart key system) ........... 462
If the vehicle battery is discharged ...................... 465
If your vehicle overheats ... 470
If the vehicle becomes stuck ............................... 473

4247-1. Essential information
C-HR_OM_USA_OM10684U
Vehicles without a smart key
system: Stop the engine by
turning the engine switch to the
“ACC” position.
Vehicles with a smart key sys-
tem: To stop the engine, press
and hold the engine switch for
2 consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a s afe place by the road.4
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
Q
WARNING
■If the engine has to be tu rned off while driving
● Power assist for the brakes and steering wheel will be lost, ma king the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.
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4277-2. Steps to take in an emergency
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When trouble arises
C-HR_OM_USA_OM10684U
When using a flat-bed truck to transport the vehicle, use tire strapping
belts. Refer to the owner’s manual of the flat-bed truck for th e tire
strapping method.
Vehicles without a smart key system: In order to suppress vehic le
movement during transportation, set the parking brake and turn the
engine switch to the “LOCK” position.
Vehicles with a smart key system: In order to suppress vehicle move-
ment during transportation, set the parking brake and turn the engine
switch off.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for at most 50 miles (80 km) at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drivetrain, axles, steering and brakes must b e in
good condition.
Using a flatbed truck
Emergency towing

4297-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10684U
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart key system: Enter the vehicle being to wed
and start the engine.
If the engine does not start, turn the engine switch to the “ON ” position.
Vehicles with a smart key system: Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
Turn automatic mode off. ( P. 196)
When the shift lever cannot be shifted: P. 1 9 3
■While towing
If the engine is not running, the power assist for the brakes a nd steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the luggage compartment. ( P. 450)
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4307-2. Steps to take in an emergency
C-HR_OM_USA_OM10684U
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Vehicles without a smart key system: Do not turn the engine switch to the
“LOCK” position.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
● Vehicles with a smart key system: Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.

4317-2. Steps to take in an emergency
7
When trouble arises
C-HR_OM_USA_OM10684U
NOTICE
■Towing with a sling-type truck
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system: Do not tow the vehicle fro m the rear
when the engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system: Do not tow the vehicle from the rear
when the engine switch is off. The steering lock mechanism is n ot strong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
Do not tow with a sling-type truck to pre-
vent body damage.

4337-2. Steps to take in an emergency
C-HR_OM_USA_OM10684U
7
When trouble arises
Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart key system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
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