2021 TOYOTA C-HR audio

1166-1. Phone operation (Hands-free system for cellular phones)
To use the hands-free system
for cellular phones, it is neces-
sary to register a cellular phone
with the system. (P.27)
■Connecting a Bluetooth®
device
Registering an additional
device
1 Display the phone top
screen. ( P.114)
2 Select “Select Device”.
3 Select “Add Device”.
 When another Bluetooth
®
device is connected, a confir-
mation screen will be dis-
played. To disconnect the
Bluetooth
® device, select
“Yes”.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 5.
( P.27)
Selecting a registered device
1 Display the phone top
screen. ( P.114)
2 Select “Select Device”.
3 Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
■Bluetooth® phone condition
display
The condition of the Bluetooth
®
phone appears on the upper
right side of the screen. ( P.12)
WA R N I N G
●Your audio unit is fitted with
Bluetooth® antennas. People
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or
implantable cardioverter defibril-
lators should maintain a reason-
able distance between
themselves and the Bluetooth
®
antennas. The radio waves may
affect the operation of such
devices.
●Before using Bluetooth®
devices, users of any electrical
medical device other than
implantable cardiac pacemak-
ers, cardiac resynchronization
therapy-pacemakers or implant-
able cardioverter defibrillators
should consult the manufacturer
of the device for information
about its operation under the
influence of radio waves. Radio
waves could have unexpected
effects on the operation of such
medical devices.
NOTICE
●Do not leave your cellular phone
in the vehicle. The temperature
inside may rise to a level that
could damage the phone.
Registering/Connecting a
Bluetooth® phone

1176-1. Phone operation (Hands-free system for cellular phones)
6
Phone
■Steering switch
By pressing the phone switch, a
call can be received or ended
without taking your hands off the
steering wheel.
Volume control switch
• Press the “+” side to increase the volume.
• Press the “-” side to decrease the volume.
Off hook switch
• If the switch is pressed when an Apple CarPlay/Android Auto con-
nection is established, the Apple
CarPlay/Android Auto phone
application will be displayed on
the system screen.
On hook switch
■Microphone
The microphone is used when
talking on the phone.
●The other party’s voice will be
heard from the front speakers.
The audio/vis ual system will be
muted during phone calls or when
hands-free voice commands are
used.
●Talk alternately with the other
party on the phone. If both parties
speak at the same time, the other
party may not hear what has been
said. (This is not a malfunction.)
●Keep call volume down. Other-
wise, the other party’s voice may
be audible outside the vehicle and
voice echo may increase. When
talking on the phone, speak
clearly towards the microphone.
●The other party may not hear you
clearly when:
• Driving on an unpaved road.
(Making excessive traffic noise.)
• Driving at high speeds.
• The roof or windows are open.
• The air conditioning vents are pointed towards the microphone.
• The sound of the air conditioning fan is loud.
• There is a negative effect on
sound quality due to the phone
and/or network being used.
Using the phone
switch/microphone
A
B
C
NOTICE
●Do not touch and put a sharp
object to the microphone. It may
cause failure.

1406-3. What to do if...
6-3.What to do if...
■When using the hands-free
system with a Bluetooth
®
device
The hands-free system or Blue-
tooth
® device does not work.
■When registering/connect-
ing a cellular phone
A cellular phone cannot be reg-
istered.
Troubleshooting
If there is a problem with
the hands-free system or a
Bluetooth
® device, first
check the table below.
Troubleshooting
Likely causeSolution
The connected
device may not
be a compatible
Bluetooth
® cellu-
lar phone.
For a list of spe-
cific devices which
operation has
been confirmed
on this system,
check with your
Toyota dealer or
the following web-
site:
https://www.toy-
ota.com/
audio-multimedia
in the United
States,
https://www.toy-
ota.ca/connected
in Canada, and
http://www.
toyotapr.com/
audio-multimedia
in Puerto Rico
The Bluetooth®
version of the
connected cellu-
lar phone may
be older than the
specified ver-
sion.Use a cellular
phone with Blue-
tooth
® version
2.0 or higher
(recommended:
Ve r. 4 . 2 ) .
(  P. 3 0 )

1426-3. What to do if...
Phonebook data cannot be edited.
■When using the Bluetooth®
message function
Messages cannot be viewed.
New message notifications are
not displayed.
Likely causeSolution
The profile ver-
sion of the con-
nected cellular
phone may not
be compatible
with transferring
phonebook data.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
https://www.
toyota.com/
audio-multimedia
in the United
States,
https://www.
toyota.ca/
connected
in Canada, and
http://www.
toyotapr.com/
audio-multimedia
in Puerto Rico
Automatic con-
tact transfer
function on this
system is set to
off.Set automatic
contact transfer
function on this
system to on.
(  P.133)
Passcode has
not been entered
on the cellular
phone.
Enter the pass-
code on the cel-
lular phone if
requested
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has
not completed.
Complete trans-
fer operation on
the cellular
phone (approve
transfer opera-
tion on the
phone).
Likely causeSolution
Automatic con-
tact transfer
function on this
system is set to
on.Set automatic
contact transfer
function on this
system to off.
( P.133)
Likely causeSolution
Message trans-
f e r i s n o t e n a b l e d
on the cellular
phone.
Enable mes-
sage transfer on
the cellular
phone (approve
message trans-
fer on the
phone).
Automatic trans-
fer function on
this system is set
to off.Set automatic
transfer function
on this system to
on. ( P.133)
Likely causeSolution
Notification of
SMS/MMS/E-
mail reception on
this system is set
to off.Set notification
of SMS/MMS/E-
mail reception on
this system to
on. ( P.131)
Automatic mes-
sage transfer
function is not
enabled on the
cellular phone.Enable auto-
matic transfer
function on the
cellular phone.

1477-1. Connected Services overview
7
Connected Services
Content provider
Provides contents to the application server.
Type A: Function achieved by using a smar tphone
or DCM
Of the functions included with connected services, the Toyota
apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps installed on a smartphone to be displayed on and operated from
the screen via Bluetooth
®.
 Via DCM
• Toyota audio multimedia system enables applicable apps installed on the system to be displayed on and operated from
the screen.
A few settings must be performed before Toyota apps can be
used. ( P.149)
By using a smartphone or DCM
A

1497-1. Connected Services overview
7
Connected Services
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-servicesin Puerto Rico.
●These functions are not made
available in some countries or
areas. Availability of functions of
the Toyota apps is dependent on
network reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.54)
 The following personal data
can be deleted and returned
to their default settings:
• Downloaded contents
• Radio stations that were listened
to
●Once initialized, the data and set-
tings will be erased. Pay much
attention when initializing the data.
■Settings required to use
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile
application to your smart-
phone.
2 Open the Toyota mobile
application on your smart
phone and follow instruc-
tions. Bluetooth
® Pairing is
required.
In order to use Toyota mobile appli-
cation, the following must first be
performed:
 Register a Bluetooth® phone
with the hands-free system.
( P.27)
●Applications can only be used
when the Toyota mobile applica-
tion has been downloaded to your
smartphone, and the application is
running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●If a Toyota mobile application is
used while iPod audio/video is
being played back, system opera-
tion may become unstable.
Preparation before using
Toyota mobile application

1517-1. Connected Services overview
7
Connected Services
*: Vehicles equipped with DCM
●Free/Open Source Software Infor-
mation
This product contains Free/Open
Source Software (FOSS).
The license information and/or the
source code of such FOSS can be
found at the following URL.
https://www.denso.com/global/en/
opensource/dcm/toyota/
●Exposure to radio frequency sig-
nals:
The Toyota audio multimedia sys-
tem installed in your vehicle
includes a low power radio trans-
mitter and receiver. The system
receives and also sends out radio
frequency (RF) signals.
●In August 1996, the Federal Com-
munications Commission (FCC)
adopted RF exposure guidelines
with safety levels for mobile wire-
less phones. Those guidelines are
consistent with the safety stan-
dards previously set by both U.S.
and international standards bod-
ies.
• ANSI (American National Stan- dards Institute) C95.1 [1992]
• NCRP (National Council on Radi- ation Protection and Measure-
ment) Report 86 [1986]
• ICNIRP (Intern ational Commis-
sion on Non-Ionizing Radiation
Protection) [1996]
●These standards are based on
comprehensive and periodic eval- uations of the relevant scientific lit-
erature. Over 120 scientists,
engineers, and physicians from
universities, government health
agencies, and industry reviewed
the available body of research to
develop the ANSI Standard
(C95.1).
●The design of Toyota audio multi-
media system co
mplies with the
FCC guidelines in addition to
those standards.
●Contact with the Toyota response
center is dependent upon the
telematics device being in opera-
tive condition, cellular connection
availability, navigation map data,
and GPS satellite signal recep-
tion, which can lim it the ability to
reach the Toyota response center
or receive support. Enrollment and
Telematics Subscription Service
Agreement required. A variety of
subscription terms are available;
charges vary by subscription term
selected.
●The Toyota response center offers
support in multiple languages.
●Select Safety Connect-sub-
scribed vehicles are capable of
communicating vehicle informa-
tion. Please see the terms and
conditions for additional details.
Owners who do not wish to have
their vehicle transmit this informa-
tion can opt out at the time of
enrollment or b y calling 1-800-
331-4331 in the United States, 1-
888-869-6828 in Canada, and 1-
877-855-8377 in Puerto Rico, and
following the prompts for Safety
Connect.
●For further details about the ser-
vice, contact your Toyota dealer.
●Toyota audio mu ltimedia func-
tions are not subject to section
255 of the Telecommunications
Act and the system is not TTY
compatible.
Type C: Function
achieved by using
DCM
*
The functionality of Safety
Connect is made possible
by the use of a DCM.
For details, refer to
“OWNER’S MANUAL”.

162Alphabetical Index
Alphabetical Index
A
AM/FM/SiriusXM® Satellite Radio
................................................. 65 Available HD Radio™ technol- ogy ....................................... 69
Caching a radio program........ 66
Displaying the radio ID ........... 71
How to Subscribe to SiriusXM Satellite Radio ...................... 70
Overview ................................ 65
Presetting a station ................ 66
Radio broadcast data system. 68
Radio options ......................... 67
Refer to the table below to iden- tify the problem and take the
suggested corrective action . 72
Selecting a station from the list ............................................. 67
Smart favorites ....................... 71
Troubleshooting guide ............ 69
Using HD Radio™ technology 68
“Android Auto” button (“Menu” screen) .............................. 10, 44
“Apple CarPlay” button (“Menu” screen) .............................. 10, 44
Apple CarPlay/Android Auto ... 44 Establishing an Android Auto connection ............................ 45
Establishing an Apple CarPlay connection ............................ 44
“Apps” button (“Menu” screen) ......................................... 10, 156
“APPS” button ........ ............8, 156
“Audio” button (“Menu” screen) ........................................... 10, 60
“Audio” button (“Setup” screen) ........................................... 14, 84
“AUDIO” button .............. 8, 60, 61 Audio settings...........................84
Audio settings screen .............84
Displaying the audio settings screen...................................84
Audio/visual remote controls ..83
B
Basic function .............................8
Basic information before opera- tion ...........................................18
Basic operation.........................60
Bluetooth
® audio ......................79
Overview ................................79
Registering/Connecting a Blue-
tooth
® device ........................81
“Bluetooth” button (“Setup” screen) ...............................14, 31
Bluetooth
® phone message func-
tion .........................................125 Calling the message sender .128
Checking received messages ...........................................126
Displaying the message screen ...........................................125
Receiving a mess age ...........126
Replying to a message (dicta- tion reply)............................127
Replying to a message (quick reply) ..................................128
Buttons overview........................8 Operations of each part ............8