2021 TOYOTA C-HR display

1176-1. Phone operation (Hands-free system for cellular phones)
6
Phone
■Steering switch
By pressing the phone switch, a
call can be received or ended
without taking your hands off the
steering wheel.
Volume control switch
• Press the “+” side to increase the volume.
• Press the “-” side to decrease the volume.
Off hook switch
• If the switch is pressed when an Apple CarPlay/Android Auto con-
nection is established, the Apple
CarPlay/Android Auto phone
application will be displayed on
the system screen.
On hook switch
■Microphone
The microphone is used when
talking on the phone.
●The other party’s voice will be
heard from the front speakers.
The audio/vis ual system will be
muted during phone calls or when
hands-free voice commands are
used.
●Talk alternately with the other
party on the phone. If both parties
speak at the same time, the other
party may not hear what has been
said. (This is not a malfunction.)
●Keep call volume down. Other-
wise, the other party’s voice may
be audible outside the vehicle and
voice echo may increase. When
talking on the phone, speak
clearly towards the microphone.
●The other party may not hear you
clearly when:
• Driving on an unpaved road.
(Making excessive traffic noise.)
• Driving at high speeds.
• The roof or windows are open.
• The air conditioning vents are pointed towards the microphone.
• The sound of the air conditioning fan is loud.
• There is a negative effect on
sound quality due to the phone
and/or network being used.
Using the phone
switch/microphone
A
B
C
NOTICE
●Do not touch and put a sharp
object to the microphone. It may
cause failure.

1196-1. Phone operation (Hands-free system for cellular phones)
6
Phone1Display the phone top
screen. ( P.114)
2 Select the desired method to
call from.
■Calling methods from
phone screen
 By call history ( P. 1 1 9 )
 By favorites ( P.120)
 By contacts ( P.120)
 By keypad ( P.121)
 By message ( P.128)
■Also the following lists are
available from each func-
tion’s screen
 By voice command system
( P.97)
 By home screen ( P.122)
Up to 30 of the latest call history
items (missed, incoming and
outgoing) can be selected.
1 Display the phone top
screen. ( P.114)
2 Select “History” and select
the desired contact.
 If the contact which is not reg-
istered on the contact list is
selected, the name is dis-
played as “Unknown Con-
tact”. In this case, select the
number to make a call prop-
erly.
3 Check that the dialing screen
is displayed.
●The icons of call type are dis-
played.
: Missed call
: Incoming call
: Outgoing call
●When making a call to the same
number continuously, only the
most recent call is listed in call his-
tory.
●When a phone number registered
in the contact list is received, the
name is displayed.
Placing a call using
the Bluetooth® hands-
free system
After a Bluetooth® phone
has been registered, a call
can be made using the
hands-free system. There
are several methods by
which a call can be made,
as described below.
Calling methods on the
Bluetooth® phone
By call history

1206-1. Phone operation (Hands-free system for cellular phones)
●Number-withheld calls are also
memorized in the system.
●International phone calls may not
be made depending on the type of
Bluetooth
® phone you have.
●The list should group together
consecutive entries with the same
phone number and same call
type. For example, two calls from
John’s mobile would be displayed
as follows: John (2)
Calls can be made using regis-
tered contacts which can be
selected from a contact list.
( P.120)
1 Display the phone top
screen. ( P.114)
2 Select “Favorites” and select
the desired contact.
3 Select the desired number.
4 Check that the dialing screen
is displayed.
Calls can be made by using
contact data which is transferred
from a registered cellular phone.
( P.132)
Up to 5000 contacts (maximum
of 4 phone numbers, e-mail
addresses and addresses per
contact) can be registered in the
contact list.
1 Display the phone top
screen. ( P.114)
2 Select “Contacts” and select
the desired contact. 3
Select the desired number.
“Add Favorite”/“Remove Favorite”:
Select to register/remove the con-
tact in the favo rites list. (P.137)
“E-mail Addresses”: Select to dis-
play all registered e-mail addresses
for the contact.
“Addresses”: Select to display all
registered addresses for the con-
tact.
4 Check that the dialing screen
is displayed.
■For PBAP compatible Blue-
tooth
® phones when “Auto-
matic Transfer” is set to on
( P.132)
 Contacts are transferred auto-
matically.
By favorites list
By contacts list
When the contact list is
empty

1216-1. Phone operation (Hands-free system for cellular phones)
6
Phone
■For PBAP compatible Blue-
tooth
® phones when “Auto-
matic Transfer” is set to off
( P.132)
1 Select the desired item.
Select to always transfer all
the contacts from a con-
nected cellular phone auto-
matically.
Select to transfer all the con-
tacts from a connected cellu-
lar phone only once.
Select to cancel transferring.
2 Check that a confirmation
screen is displayed when the
operation is complete.
■For PBAP incompatible but
OPP compatible Blue-
tooth
® phones
1 Select the desired item.
Select to transfer the con- tacts from the connected cel-
lular phone.
Transfer the contact data to
the system using a Blue-
tooth
® phone.
Select to add a new contact
manually.
Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 2.
( P.135)
Select to cancel transferring.
●If your cellular phone is neither
PBAP nor OPP compatible, the
contacts cannot be transferred
using Bluetooth
®. But the contacts
can be transferred from USB
device. ( P.135)
●Depending on the type of Blue-
tooth® phone:
• It may be necessary to perform
additional steps on the phone
when transferring contact data.
• The registered image in the con-
tact list may not transfer depend-
ing on the type of Bluetooth
®
phone connected.
1 Display the phone top
screen. ( P.114)
2 Select “Keypad” and enter
the phone number.
3 Select or press the
switch on the steering wheel.
4 Check that the dialing screen
is displayed.
●Depending on the type of Blue-
A
B
C
A
By keypad
B
C

1226-1. Phone operation (Hands-free system for cellular phones)
tooth® phone being connected, it
may be necessary to perform
additional steps on the phone.
1 Display the home screen.
( P. 2 1 )
2 Select the desired contact.
3 Check that the dialing screen
is displayed.
■Registering a new contact
1 Select and hold the screen
button to add a contact.
2 Select the desired contact.
3 Select the desired number.
●If there is no contact in the con-
tacts list, the contacts cannot be
registered at the home screen.
●The contact cannot be registered
at the home screen while driving.
1Select “Answer” or press the
switch on the steering
wheel to talk on the phone.
“Decline”: Select to refuse to
receive the call.
To adjust the volume of a received
call: Turn the “POWER VOLUME”
knob, or use the volume control
switch on the steering wheel.
●The contact image picture can be
displayed only when the vehicle is
not moving.
●During international phone calls,
the other party’s name or number
may not be displayed correctly
depending on the type of Blue-
tooth
® phone you have.
●The incoming call display mode
can be set. ( P.131)
●The ringtone that has been set in
the sound settings screen can be
heard when there is an incoming
By home screen
Receiving a call using
the Bluetooth® hands-
free system
When a call is received, the
following screen is dis-
played with a sound.
Incoming calls

1236-1. Phone operation (Hands-free system for cellular phones)
6
Phone
call. Depending on the type of
Bluetooth® phone, both the sys-
tem and Bluetooth® phone may
ring simultaneously when there is
an incoming call. ( P.130)
Select to display the keypad
to send tones. ( P.124)
Select to send tones. This
button only appears when a
number that contains a (w) is
dialed in hands-free mode.
( P.124)
Select to adjust your voice
volume that the other party
hears from their speaker.
( P.124)
Select to mute your voice to
the other party.
Select to change handset
modes between hands-free
and cellular phone.
Select to hang up the phone.
Talking on the Blue-
tooth® hands-free sys-
tem
While talking on the phone,
the following screen is dis-
played. The operations out-
lined below can be
performed on this screen.
Call screen operation
A
B
C
D
E
F

1246-1. Phone operation (Hands-free system for cellular phones)
●Changing from hands-free call to
cellular phone call is not possible
while driving.
●Only when the vehicle is not mov-
ing, the contact image can be dis-
played.
●When cellular phone call is
changed to hands-free call, the
hands-free screen will be dis-
played and its functions can be
operated on the screen.
●Changing between cellular phone
call and hands-free call can be
performed by operating the cellu-
lar phone directly.
●Transferring methods and opera-
tions will be diffe rent depending
on the type of cellular phone you
have.
●For the operation of the cellular
phone, see the manual that
comes with it.
■By keypad
This operation cannot be per-
formed while driving.
1 Select “0-9”.
2 Enter the desired number.
■By selecting “Release
Tones”
“Release Tones” appear when a
continuous tone signal(s) con-
taining a (w) is registered in the
contact list.
This operation can be per-
formed while driving.
1 Select “Release Tones”.
●A continuous tone signal is a char-
acter string that consists of num-
bers and the characters “p” or “w”. (e.g. 056133w0123p#1)
●When the “p” pause tone is used,
the tone data up until the next
pause tone will be
automatically
sent after 2 seconds have
elapsed. When the “w” pause tone
is used, the tone d ata up until the
next pause tone will be automati-
cally sent after a user operation is
performed.
●Release tones can be used when
automated operation of a phone
based service such as an answer-
ing machine or bank phone ser-
vice is desired. A phone number
with continuous tone signals can
be registered in the contact list.
●Tone data after a “w” pause tone
can be operated by voice com-
mand during a call.
1 Select “Transmit Volume”.
2 Select the desired level for
the transmit volume.
3 Select to display previ-
ous screen.
●The sound quality of the voice
heard from the other party’s
speaker may be negatively
impacted.
●“Transmit Volume” is dimmed
when mute is on.
When there are no calls on
hold during a call: “Hold” is
displayed. When selected, the
current call is placed on hold.
 When there is no current call,
Sending tones
Transmit volume setting
Switching calls while a
call is in progress

1256-1. Phone operation (Hands-free system for cellular phones)
6
Phone
but there is a call on hold:
“Activate” is displayed. When
selected, the system switches
to the call that was on hold.
 When there is another call on
hold during a call: “Swap
Calls” is displayed. When
selected, the current call is
placed on hold, and the sys-
tem switches to the call that
was on hold.
●This function may not be available
depending on the type of cellular
phone.
When a call is interrupted by a
third party while talking, the
incoming screen is displayed.
1 Select “Answer” or press the
switch on the steering
wheel to start talking with the
other party.
 To refuse to receive the call:
Select “Decline”.
 Each time “Swap Calls” is
selected, the party who is on
hold will be switched.
●This function may not be available
depending on the type of Blue-
tooth
® phone.
1 Display the phone top
screen. ( P.114)
2 Select “Message”.
 A confirmation message
appears when the “Automatic
Message Transfer” function is
set to off ( P.138), select
“Yes”.
3 Check that the message
screen is displayed.
“Phone”: Select to change to phone
mode.
The account name is dis-
played on the left side of
Incoming call waiting
Bluetooth® phone
message function
Received messages can be
forwarded from the con-
nected Bluetooth
® phone,
enabling checking and
replying using the system.
Depending on the type of
Bluetooth
® phone con-
nected, received messages
may not be transferred to
the system.
If the phone does not sup-
port the message function,
this function cannot be
used. Even when the sup-
ported phone is used, reply
function may not be used.
Displaying the message
screen