2021 TOYOTA AVALON service

2849-2. Connected Services operation
AVALON_AVALON HV_Navi_(U)
9-2.Connected Services operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”.
3 Follow the steps in “From the
“APPS” button” from step 2.
( P.284)
From the “APPS” button
1 Press the “APPS” button.
 If a specific application screen
is displayed, press the
“APPS” button again.
2 Select the desired application
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the
applications. ( P.285)
: Displays the number of new
notifications for the application
Toyota Apps
Toyota apps is a function
that enables certain apps
installed on a smartphone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota apps can
be used, some setup needs
to be performed. ( P.278)
For details about the func-
tions and services provided
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/
connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
Using Toyota Apps

2859-2. Connected Services operation
9
Connected Services
AVALON_AVALON HV_Navi_(U)
When the Toyota apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
1 Select “Update” on the appli-
cation screen. ( P.284)
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.285)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
(  P.285)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.284)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Backgr ound”: Select to
operate other fu nctions while
installing.
4 Select “OK” after the install-
ing is complete.
●The Toyota apps cannot be oper-
ated while installing.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
“When it is safe and legal to
do so, please ensure your
mobile application is running
and logged in on your phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Updating an application
If a message appears on
the screen

2869-2. Connected Services operation
AVALON_AVALON HV_Navi_(U)Toyota mobile application.

“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, chang ing to the applica-
tion screen and pressing the
“Download” switch again.
 “Download error, some mobile
application functions may not
work as expected. Please
reinitiate the download pro-
cess.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
Please ensure your Toyota mobile
application is running and logged in
on your phone while vehicle is not
moving.
 “To use the services, mobile
application needs to be run- ning on your phone. For more
information, please visit toy-
ota.com or call
1-800-331-4331 in the United
States, 1-888-869-6828 in
Canada, and 1-877-855-8377
in Puerto Rico.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.

2879-2. Connected Services operation
9
Connected Services
AVALON_AVALON HV_Navi_(U)
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
The keyboard layout can be
changed. ( P. 6 2 )
1 Display the application
screen. ( P.284)
2 Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
 For details on operating the
keyboard:  P. 3 0 1
Display the application
screen. ( P.284)
2 Select the desired application
screen button.
3 Press the talk switch.
( P.168)
4 Say the desired keyword.
 Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.
Entering keyword opera-
tion
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion

2889-2. Connected Services operation
AVALON_AVALON HV_Navi_(U)
*: Premium Audio only
●The hands-free system cannot be
used while Destination Assist is
being used.
■From the map screen
1 Press the “MAP” button.
2 Select .
3 Follow the steps in “From the
menu screen” from step 3.
( P.288)
■From the menu screen
1 Press the “MENU” button.
2 Select “Destination”.
3 Select “Dest Assist”.
4 When an agent comes on the
line, tell the agent the
address, business name, or
the type of POI or service.
 To adjust the call volume,
select “-” or “+”, or use the vol-
ume switch on the steering
Destination Assist*
Destination Assist provides
you with live assistance for
finding destinations via the
Toyota response center. You
can request either a specific
business, address, or ask
for help locating your
desired destination by cate-
gory, such as restaurants,
gas stations, shopping cen-
ters or other Points of Inter-
est (POI).
After you tell the agent your
choice of destination, its
coordinates are sent wire-
lessly to your vehicle’s navi-
gation system.
Make a call with Destina-
tion Assist

2899-2. Connected Services operation
9
Connected Services
AVALON_AVALON HV_Navi_(U)
wheel during the call.
 To hang up the phone, select
“End” or press the switch
on the steering wheel.
5 After the agent helps you
determine your location of
choice, select the screen but-
ton of the desired action.
“Save”: Select to register as a
memory point.
“Go”: Select to set as a destination.
: Select to call the registered
number.

292 Alphabetical Index
AVALON_AVALON HV_Navi_(U)
Alphabetical Index
A
A route from the Cloud ............ 99
AM ............................................ 135
Android Auto .......................... 149
Android Auto button (Menu screen) .................................... 14
Apple CarPlay button (Menu screen) .................................... 14
Apple CarPlay/Android Auto ... 55
APPS button ........... .................. 12
Apps button (Menu screen) ..... 14
Apps button (Setup screen) .... 18
Audio ....................................... 128 Audio source ........................ 129
Operating information........... 158
Reordering the audio source 130
Screen adjustment ............... 133
Some basics......................... 129
Sound settings ..................... 131
Turning the system on and off........................................... 129
USB port............................... 130
Voice command system ....... 134
AUDIO button............................ 12
Audio button (Menu screen).... 14
Audio button (Setup screen) ... 18
Audio settings ........................ 156 Common settings ................. 156
Radio settings ...................... 157
Audio source .......................... 129
B
Basic operation ........................ 74
Bluetooth® audio .................... 150
Registering/Conn ecting a Blue-
tooth
® device...................... 153
Bluetooth® button (Setup
screen) .................................... 18
Bluetooth
® details settings ..... 41
Bluetooth® setup screen ........ 41 Connecting a Bluetooth
® device
.............................................42
Deleting a Bluetooth
® device..44
Detailed settings screen .........47
Displaying the Bluetooth
® setup
screen...................................41
Editing the Bluetooth
® device
information............................45
Registering a Bluetooth
® device
.............................................44
Bluetooth
® hands-free system
...............................................240
Bluetooth
® phone message func-
tion .........................................252 Calling the message sender .256
Checking received messages ...........................................254
Displaying the message screen ...........................................253
Receiving a mess age ...........253
Replying to a message (dicta- tion reply)............................255
Replying to a message (quick reply) ..................................255
Buttons overview......................12
C
Climate button (Menu screen) .14
Clock settings ...........................64
Command list ..........................172
D
Data service button (Setup screen) .....................................18
Data services settings............180
DCM .........................278, 280, 282
Destination Assist ..................288
Destination button (Menu screen) .....................................14
Destination search ...................86

294 Alphabetical Index
AVALON_AVALON HV_Navi_(U)Menu screen ............................. 14
Menu screen operation .......... 14
Microphone ..................... 168, 243
N
Natural language understanding ............................................... 171
Navigation ................................. 74
Navigation button (Setup screen) ................................................. 18
P
Panoramic view monitor ........ 199 Camera ................................ 227
Camera switch ..................... 201
Checking around the vehicle 205
Checking the front and around the vehicle .......................... 207
Checking the rear and around the vehicle .......................... 213
Checking the sides of the vehicle ........................................... 210
Customize ............................ 223
Difference between the screen and the actual road ............ 229
Display ................................. 201
Display switching.................. 203
Distortion of three-dimensional objects on the screen ......... 231
Driving precautions .............. 199
Magnifying function ...... 222, 234
Parking ................................. 220
Precautions .......................... 224
Things you should know....... 235
When approaching three-dimen- sional objects ..................... 232
Phone ...................................... 240 About the contacts in the contact list ....................................... 244
Phone screen operation ....... 240 Registering/Connecting a Blue-
tooth
® phone ......................242
Some basics .........................241
Troubleshooting ....................269
Voice command system .......244
When selling or disposing of the vehicle ................................245
PHONE button...................12, 240
Phone button (Menu screen) ...14
Phone button (Setup screen) ..18
Phone settings ...... ..................258
Contacts/Call history settings261
Message settings .................267
Notifications/display settings 260
Sounds settings ....................259
Placing a call using the Blue- tooth
® hands-free system....245
By call history .......................246
By contacts list .....................247
By favorites list .....................246
By home screen ...................248
By keypad.............................248
Projection button (Menu screen) .................................................14
PWR VOL knob .................12, 129
R
Radio........................................135 Available HD Radio technology...........................................140
Displaying the radi o ID .........142
How to subscribe to SiriusXM Radio Services ...................141
Presetting a station ...............136
Radio broadcast data system139
Refer to the tabl e below to iden-
tify the problem and take the
suggested corrective action 143
Troubleshooting guide ..........140
Using HD Radio technology .139
Receiving a cal l using the Blue-
tooth
® hands-free system....249