CAUTION: Do not use cutting pastes, color restoration compounds, or polishes containing harsh abrasives. These can scour the surface and permanently damage the paint.
CAUTION: Do not use chrome polish or other abrasive cleaners.
Using a Car Cover
To preserve the cosmetic appearance of the
body when Model S is not being used, use a
genuine Tesla car cover. Car covers can be
purchased from Tesla. See
Parts and Accessories on page 202.
CAUTION: Use only a Tesla-approved car cover when Model S is plugged in. Using a non-Tesla car cover can prevent the Battery from being adequately cooled during charging.
Floor Mats
To extend the life of your carpet and make
them easier to clean, use genuine Tesla floor
mats (see Parts and Accessories on page 202). Maintain floor mats by regularly
cleaning them and checking that they are
properly attached. Replace
floor mats if they
become excessively worn.
WARNING: To avoid potential interference with a foot pedal, ensure that the driver
Removing the Maintenance
Panel
To check fluid levels, remove the maintenance
panel:
1.
Open the hood.
2.
Pull the maintenance panel upward to
release the clips that hold it in place.
CAUTION: The maintenance panel protects the front trunk from water. When re-attaching, make sure it is fully seated.
Checking Battery Coolant
Your Battery coolant should not need to be
replaced for the life of your vehicle under
most circumstances. However, if the quantity
of
fluid in the cooling system drops below the
recommended level, the instrument panel displays a warning message. Stop driving Model S as soon as safety permits and
contact Tesla.
Fluid Level Check
DO NOT REMOVE THE FILLER CAP AND DO NOT ADD FLUID. Doing so can result in damage not covered by the warranty.
Do Not Top Up Battery Coolant
WARNING: Battery coolant can be hazardous and can irritate eyes and skin. Under no circumstances should you remove the filler cap and/or add coolant. If the instrument panel warns you that the fluid level is low, contact Tesla immediately.
To maximize the performance and life of the
Battery, the cooling system uses a specific
mixture of G-48 ethylene-glycol coolant
(HOAT). Contact Tesla for more specific information about the coolant.
Checking Brake Fluid
WARNING: Contact Tesla immediately if you notice increased movement of the brake pedal or a significant loss of brake fluid. Driving under these conditions can result in extended stopping distances or complete brake failure.
A red brake indicator on the instrument panel alerts you
if the quantity of fluid in the
brake reservoir drops below
the recommended level. If it
displays while driving, stop
as soon as safety permits by
gently applying the brakes.
Do not continue driving.
Contact Tesla immediately.
Fluid Level Check
Tesla checks the brake fluid level and health
at the regularly scheduled maintenance intervals.
Topping Up the Brake Fluid
Do not top up your brake fluid. The following
instructions are provided for information purposes and future reference only:
1.
Clean the filler cap before removing it to
prevent dirt from entering the reservoir.
2.
Unscrew the cap and remove it.
3.
Top up the reservoir to the MAX mark
using the appropriate brake fluid.
4.
Replace the filler cap, ensuring it is fully
secured.
WARNING: Only use new fluid from a sealed air-tight container. Never use previously used fluid or fluid from a previously opened container
DO NOT TRANSPORT WITH
WHEELS ON THE GROUND
The front and rear motors in Model S generate power when the wheels spin. Always
transport Model S with all four tires off the
ground. Ensure that the tires are unable to
spin at any time during transport.
WARNING: NEVER TRANSPORT YOUR VEHICLE WITH THE TIRES IN A POSITION WHERE THEY CAN SPIN. DOING SO CAN LEAD TO SIGNIFICANT DAMAGE AND OVERHEATING. IN RARE CASES EXTREME OVERHEATING MAY CAUSE THE SURROUNDING COMPONENTS TO IGNITE.
Do not transport Model S using any method
that is not specified by Tesla. Adhere to the
instructions provided in the following sections
and observe all warnings and cautions provided. Damage caused by improper transporting of your vehicle is not covered by
the warranty.
NOTE: Tesla is not liable or responsible for
reimbursing services not dispatched through
Tesla Roadside Assistance.
Approved Methods for
Transporting
A flatbed truck or comparable transport
vehicle is the recommended method of
transporting
Model S. The vehicle can face
either direction when using a flatbed.
If Model S must be transported without a flatbed truck, then wheel lifts and dollies must
be used to ensure that all four wheels are off
of the ground. This method may only be used
for a maximum of 35 miles (55 km), and must
not exceed the manufacturer speed rating of
the dollies. With this method, Tesla
recommends the vehicle faces forward so that
the front wheels are lifted and the rear wheels
are on dollies.
NOTE: Transporting Model S with the front
wheels on dollies is not recommended, but
may be done if an external
steering yoke lock
is applied and care is taken to prevent the
front wheels from spinning.
CAUTION: DO NOT TRANSPORT YOUR VEHICLE IF THERE IS ANY CHANCE OF ANY OF THE WHEELS SPINNING.
CAUTION: Enable Transport Mode (see Activate Transport Mode on page 219) before winching Model S onto a flatbed truck. If Transport Mode is not available or the touchscreen is not accessible, self-loading dollies or tire skates must be used to load the vehicle into the approved transportation position. Tesla is not responsible for any damage caused by or during the transport of Model S, including personal property damage or damage caused by using self-loading dollies or tire skates.
NOTE: Transport Mode is only intended to
allow for winching Model S onto a flatbed truck or repositioning the vehicle out of a
parking space. While in Transport Mode, the
tires are allowed to rotate slowly (under
3 mph or 5 km/h) and for a very short distance
(less than 30 feet or 10 meters). See Activate Transport Mode on page 219. Exceeding
these boundaries can lead to significant
damage and overheating that is not covered
by the warranty.
Instructions for Transporters
218MODEL S Owner
3.
Fully insert the tow eye into the opening,
then turn it counter-clockwise until
securely fastened.
4.
Attach the winch cable to the tow eye.
CAUTION: Before pulling, make sure the tow eye is securely tightened.
5.
Activate Transport Mode.
6.
Pull Model S slowly onto the flatbed truck.
Pull onto the Flatbed Truck
From Front (Without Tow Eye)
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the chassis, frame, or suspension components to pull the vehicle can result in damage.
WARNING: If the vehicle is pulled onto the flatbed truck using this method, all suspension fasteners should be checked for proper torque and all components should be visually inspected for damage prior to driving the vehicle again. If a fastener is loose, or if any damage is found, the affected component(s) should be replaced.
It is strongly recommended that you connect
the winch to your vehicle
Event Data Recorder (EDR)
Model S is equipped with an event data
recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like
situations, such as an air bag deployment or hitting a road obstacle, data to better
understand how the vehicle
(CC_a019)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try again by disconnecting the Wall Connector from the vehicle and reconnecting. If possible, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment. If the problem persists, contact Tesla.
(CC_a020)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall
Connector and try charging again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment
through your Mobile App.
(CC_a021)
Unable to charge - No primary Wall Connector
Check that primary unit is powered and available
What this alert means:
Troubleshooting Alerts
242MODEL S Owner
(CC_a025)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
1.
Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.
2.
If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds,
and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the
vehicle.
3.
If the issue persists, check for loose connections.
a.
Make sure there is no power to the Wall Connector.
b.
Remove the face plate and inspect the wiring terminals for any loose connections.
c.
Contact an electrician if necessary to make sure all wires are properly connected and
torqued according to the instructions in the Wall Connector Installation Manual.
4.
Once all connections have been checked and made secure, restore power to the Wall
Connector and try charging again by reconnecting to the vehicle.
5.
If the issue persists, the Wall Connector needs service. Schedule a service appointment
through your Mobile App.
(CC_a026)
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
1.
Contactor not working
2.
Self-test of internal ground fault monitoring circuit failed
3.
Thermal sensor disconnected
4.
Other hardware component issues
What to do:
An internal issue was detected by the Wall Connector.
Troubleshooting Alerts
244MODEL S Owner
(CC_a028)
Unable to charge - Incorrect switch setting
Wall Connector rotary switch must be adjusted
What this alert means:
Incorrect rotary switch setting.
What to do:
Make sure there is no power to the Wall Connector. Remove the face plate and adjust the rotary switch to a valid operating current setting. The correlation between switch setting and current is printed on the inside of the Wall Connector. You can also refer to the Set the Operating Current section in the Wall Connector Installation Manual. If the Wall Connector is set up for load sharing (paired with other Wall Connectors), the rotary switch of the master unit must be set to an operating current setting that allows each paired Wall Connector to receive at least 6A of charge current. Example: Three Wall Connectors are paired for load sharing. The master unit needs to be set to a current of at least 3 * 6A = 18A or greater.
(CC_a029)
Unable to charge - Vehicle connection issue
Insert charge handle fully into charge port
What this alert means:
A communication error occurred between the Wall Connector and the vehicle.
What to do:
Try again by disconnecting the Wall Connector from the vehicle and reconnecting. If possible, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment. If the problem persists, contact Tesla.
(CC_a030)
Unable to charge - Primary / paired unit mismatch
Wall Connector current ratings must match
What this alert means:
Circuit Breaker Sharing Network: The paired Wall Connectors have different maximum current capabilities.
What to do:
Only Wall Connectors with the same maximum current capabilities can be paired in a load-sharing (circuit breaker sharing) network. Inspect the type labels on the Wall Connectors to make sure the current capabilities match. It is further recommended to only pair Wall Connectors with the same part number, as an easy way to make sure paired units are compatible.
Troubleshooting Alerts
246MODEL S Owner