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If the charge cable still cannot be removed, the charge port latch may be frozen.
Use your Tesla Mobile App to precondition your vehicle on HI for approximately 30 - 45 minutes.
This should help thaw any ice on the charge port latch so the charge cable can be removed.
NOTE: Be sure to use your Mobile App to precondition the vehicle. Setting your climate control
for the cabin to HI using the touchscreen is not effective.
If the charge cable still cannot be removed, try the manual release cable in your vehicle
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If you have checked for and cleared any debris or foreign objects, but charging is still limited or
your vehicle will not charge at all, the charge port latch may be frozen. Use your Tesla Mobile
App to precondition your vehicle on HI for approximately 30 - 45 minutes. This should help
thaw any ice on the charge port latch so the charge cable can be properly inserted.
NOTE: Be sure to use your Mobile App to precondition the vehicle. Setting your climate control
for the cabin to HI using the touchscreen is not effective.
As this alert usually indicates a temporary condition due to cold ambient temperature or a
charge port inlet obstruction, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:
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(DI_a175)
Cruise control unavailable
Cruise Control, including Traffic-Aware Cruise Control, is currently unavailable. Take control and
drive your vehicle manually.
Continue to your destination. Your vehicle is OK to drive.
Cruise Control might become unavailable due to many factors, including:
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(DI_a201)
Regenerative braking temporarily reduced
Regen will increase as vehicle is driven
Regenerative braking performance has been temporarily reduced to below 65% of its full capacity. The exact reduction is indicated by the dashed lines on the power meter.
While this alert is present, the deceleration rate of the vehicle due to regenerative braking will be reduced and more brake pedal application will be required to slow the vehicle (similar to
what is needed in a gas-powered, non-electric, vehicle).
This alert is expected under the following conditions:
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Continue to press the brake pedal as you normally would, and do not "pump" (repeatedly press and release) the pedal as this will interrupt the function.
This alert will clear when your vehicle comes to a stop or you are no longer pressing the brake pedal. It may still be displayed for up to 5 seconds afterward.
When this assist function activates, you may feel the brake pedal pull away from your foot and notice a strong increase in brake pressure. You may also hear a pumping sound coming from the
brake hydraulic unit at the front of the vehicle. This will usually last for a few seconds, depending
on road surface and vehicle speed. This is completely normal and does not indicate any issue
with your vehicle.
Reduced braking performance is usually temporary, and can occur for a number of reasons
including high brake temperatures after heavy brake use, or driving in extremely cold or wet
conditions. It can also indicate that your brake pads or rotors have worn to the point that
normal replacement is needed.
If you continue to experience reduced braking performance which does not improve over time, please contact Tesla service at your convenience for a brake inspection.
For more information, see Hydraulic Fade Compensation on page 67.
(PCS_a017)
Charging stopped - Power lost while charging
Check power source and charging equipment
Power has been lost during charging. This could result from the charging equipment losing
power from the source (for example, a wall outlet) or from an issue with the charging
equipment.
This alert is often accompanied by other alerts that can help you identify and troubleshoot the issue. Start by investigating any other displayed alerts that relate to charging issues.
Alternatively, you can check Mobile Connector or Wall Connector status lights to confirm power
to the device, and also refer to the product owner
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As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:
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For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product