2021 SUBARU ASCENT ECU

Third-Row Seat
1Fold:While pulling the strap,
fold the seatback forward.
2Return:To return the
seatback to the upright
position from inside your
Ascent, lift the seatback up.
From outside, pull up on the
strap on the back of the
seatback. Lift the seat up
securely until it locks in
place.
CHILD SAFETY LOCKS
The child safety locks are located on the inside
edges of the rear doors. In the locked position,
the rear doors can only be opened from the
outside.
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MYSUBARU
Whether you’re on the road or planning adventures, the MySubaru app makes loving every
part of owning your Subaru easy. Although the mobile app is great when you are on the go,
you can also visitwww.MySubaru.comfrom your computer to access the same functions
and to aid in planning your trip before you leave.
You can download the MySubaru app from the Google Play Store or
the Apple App Store on your phone by searching MySubaru.
By creating an account, you can:
• Schedule service with a preferred Subaru retailer
• Get vehicle service reminders, recall alerts, and exclusive
coupons
• Track and record your service history
• Access resources like your owner’s manuals, how to videos and
more
• Have access to SUBARU STARLINK
®Safety and Security features (must have an active
SUBARU STARLINK®subscription)
• Get help from 24-hour roadside assistance (24-hour roadside is included in standard
3-year warranty, and after 3 years with a Concierge package)
Service Appointment Scheduler
The SUBARU STARLINK®Service
Appointment Scheduler can help you set an
appointment from the MySubaru website,
Mobile App or the vehicle’s Touchscreen.
Getting your Subaru vehicle to the Subaru
professionals for service is easy, no matter
where you are. If you are away from your
preferred Subaru retailer for service, you can
always use Service Appointment Scheduler to locate any of our certified Subaru retailers
near your location.
STARLINK
®Service Appointment Scheduler on your Touchscreen is a convenient way to
set a service appointment. Simply select the MySubaru icon on the home screen and
choose “Make an Appointment” to get started.
APPS
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SAFETY AND SECURITY OVERVIEW
STARLINK®Safety and Security services* are designed to help in your time of need. These
include Advanced Automatic Collision Notification, SOS Emergency Assistance, Enhanced
Roadside Assistance, Stolen Vehicle Recovery, the added convenience of Remote Engine
Start with Climate Control, and so much more.
With the SUBARU STARLINK
®system integrated into your vehicle, advanced safety and
security technology is just a button press away. The SUBARU STARLINK®experience
includes in-vehicle call center support, maintenance and diagnostic alerts as well as
remote services that keep you connected to your Subaru vehicle.
Located in the overhead console of most Subaru vehicles are the red SOS
and blue
i-button
. Both buttons link you to the SUBARU STARLINK®call centers that are
there to support you 24 hours a day, 7 days a week.
The SOS button
is for SOS Emergency Assistance.
The i-button
is for Enhanced Roadside Assistance or Concierge (if subscribed).
• Press the SOS button
for SOS Emergency Assistance.*
• Press the i-button
for Enhanced Roadside Assistance* or Concierge* (if subscribed).*
• To cancel a SOS Emergency Assistance, Enhanced Roadside Assistance or a Concierge
call, press and hold the same button for approximately two seconds or select the “End
Call” button if displayed on the Touchscreen.
Head towww.Subaru.com/STARLINKto see all the SUBARU
STARLINK
®subscription services and packages.
* Access to STARLINK®Safety and Security services requires an active
STARLINK®subscription. Remote Engine Start available on keyless access
with push-button start vehicles. Remote Engine Start with Climate Control
available on vehicles with keyless access with push-button start and
automatic climate control. Not available on vehicles with manual
transmission.
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77

ENROLLMENT
To enroll in SUBARU STARLINK®and access remote services, a MySubaru account is
required. MySubaru is the Subaru owner website that allows you to access vehicle remote
services, user preferences, diagnostic alerts and other useful features enabled by your
STARLINK
®Safety Plus, STARLINK®Security Plus and STARLINK®Concierge
subscription.
Your retailer may have created an account for you during the delivery process. However,
you can also create a MySubaru account onwww.mysubaru.com.
Enrollment in SUBARU STARLINK
®can be done online at MySubaru.com, through the
MySubaru Mobile App, at your Subaru retailer or by calling a STARLINK®Customer Care
Representative at:1-855-753-2495
NOTE: Please have your Vehicle Identification Number (VIN) available, as you will need it
to complete this step. After the enrollment process, you will learn more about the features
in detail at MySubaru.com.
MYSUBARU INTEGRATION
The connection between you and your Subaru has never been simpler, and the MySubaru
website (MySubaru.com) and MySubaru Mobile Application are the best ways to stay in
touch with your Subaru vehicle. From MySubaru, you can access the following information
and STARLINK
®Safety and Security services*:
• Remote Services
• Vehicle Health
• Usage Reports
• Service Appointment Scheduler
• Vehicle Maintenance Schedules
• Destination to Vehicle
• Service History
• Support Resources
* Internet access is purchased separately through AT&T with monthly, per gigabyte, and unlimited data
options available. Existing AT&T customers have the option to add an additional line to their AT&T
Mobile Share plan. Available on select models.
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78

SUBARU STARLINK®WI-FI HOTSPOT
SUBARU STARLINK®in-vehicle Wi-Fi Hotspot keeps you and your
family connected using AT&T’s 4G LTE nationwide cellular network.
Whether watching movies, playing games or even listening to
music, your family won’t miss a beat with SUBARU STARLINK
®
in-vehicle Wi-Fi Hotspot. Set up is quick and easy.
For more information on a subscription and step by step
enrollment instructions, please refer to page 120 or visit:
https://www.att.com/plans/connected-car/subaru.html
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SETTINGS AND UPDATES OVERVIEW
Many settings can be customized for different features in your Subaru. In this section you
will find examples and instructions for some of the settings you can tailor to fit your
preferences, as well as ways to keep your system updated.
Connect to Home Wi-Fi
Connecting to your Wi-Fi network can allow
you to update the software and maps. To
connect to Wi-Fi, first go to the “Settings”
screen, select “General”, and then select
“Wi-Fi Settings”.
For step by step instructions on connecting to Wi-Fi, please refer to page 119 or your
STARLINK®Owner’s Manual.
Performing Software Updates
Software updates provide enhancements to the system such as new features, added
security, and upgraded functions.
You can ask your preferred Subaru retailer to update the system software. For the 8.0-inch
Multimedia Plus and the 8.0-inch Multimedia Navigation systems, the system software can
be updated via a Wi-Fi network or using the aha application on your smartphone
(depending on your smartphone communication and transfer speed). The update process
involves downloading and installing the software update.
NOTE: System functionality will be restricted during installation.
For step-by-step instructions and more information, please refer to page 129 or your
STARLINK®Owner’s Manual.
SETTINGS AND UPDATES
80

WI-FI
Connecting to a Wi-Fi Network
1. Display the General Settings screen by
pressing the “Home” button, then select
“Settings”. Make sure Wi-Fi is on.
2. Under the “General” tab, select “Wi-Fi
Settings”.
3. Select the desired network. If the network is
a secure network, a lock symbol appears
on the right side of the screen. If you are
connecting to a secure network, enter the
password and select “Join”.
4. Select “Connect” to connect to the network
or “Disconnect” to disconnect from the
network. Selecting “Forget This Network”
deletes the network.
5. Check that a confirmation message
appears when the connection is complete.
If an error message appears, follow the
guidance on the screen to try again.
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Wi-Fi Hotspot Subscription
Internet access is purchased separately through AT&T with monthly,
per gigabyte, and unlimited data options available. Existing AT&T
customers have the option to add an additional line to their AT&T
Mobile Share plan. Available on select models.
Shortly after you take delivery of your new Subaru, you will receive
an email from AT&T for a one month free trial and how to activate
your free trial. To set up and enroll:
1. Select “Settings” from the Home screen.
2. Select “Wi-Fi Hotspot” to turn it on (if the Wi-Fi Hotpot is already
on then proceed to the next step).
3. Select Wi-Fi Hotspot Settings to view or update the following settings:
• Wi-Fi Network Name (SSID)
• SSID Broadcast (Network ON / OFF)
• Security Type (WPA / WPA2)
• Password
• Connected Devices (Maximum of 8 devices)
How to enroll:
1. Connect your tablet, smartphone or laptop to the SUBARU STARLINK
®Wi-Fi Hotspot
network listed in the settings menu and open your preferred web browser on the device
connected.
2. Once the SUBARU STARLINK
®Wi-Fi Hotspot homepage loads, follow the on-screen
instructions to create a new account or to add your vehicle to an already existing AT&T
Wireless account. You can also subscribe to the Wi-Fi Hotspot from the MySubaru
website or Mobile App.
You can also visit an AT&T store or their website for more information at:
https://www.att.com/plans/connected-car/subaru.html
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