2021 RAM PROMASTER remote control

146MULTIMEDIA
STEERING WHEEL AUDIO CONTROLS
The remote sound system controls are located
on the surface of the steering wheel.

Remote Sound System Controls

Pushing the top of the left-hand switch will
increase the volume, and pushing the bottom of
the switch will decrease the volume.
Pushing the Voice Recognition (VR) button
below the volume controls will begin your voice
command functions Ú page 22.
The function of the right-hand control is
different depending on which mode you are in.
The following describes the right-hand control
operation in each mode.
RADIO OPERATION
Pushing the top of the right-hand switch will
“Scan” up for the next listenable station, and
pushing the bottom of the right-hand switch will
“Scan” down for the next listenable station.
Pushing the Phone pick up button on top of the
of the Scan buttons will open a phone call.
Pushing the Phone hang up button below the
Scan buttons will close a phone call.
PLAYER OPERATION
Pushing the switch up once will go to the next
track on the Player. Pushing the switch down
once will go to the beginning of the current track
or to the beginning of the previous track if it is
within one second after the current track begins
to play.
If you push the switch up or down twice, it plays
the second track; three times, it will play the
third, etc.
RAM TELEMATICS - IF EQUIPPED
Ram Telematics is designed to help improve
safety, efficiency, and productivity. It gives you
complete visibility of your fleet options, whether
from behind a desk or on a mobile device while
you are on the go. You can log-in to view near
real-time and historical activity, including
location, vehicle heath, and driver performance.
Activating Ram Telematics In Your Vehicles
Before you get started you will need:
The Vehicle Identification Number (VIN) of
each vehicle you want to activate.
Your main user’s log-in and password; new
customers will be asked to register.
If you are a new customer, you will need
company credit card information or invoice
number as further proof of customer identifi -
cation. Don’t worry, you will not be charged.

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206IN CASE OF EMERGENCY
BATTERY LOCATION
There are two remote jump starting posts under
the hood which is the recommended jump start
location. If access to the battery is needed, an
access panel on the driver’s side floor will allow
for battery access.

Access Panel
Battery Location

IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase
the engine idle speed while preventing
vehicle motion with the brakes.
NOTE:
There are steps that you can take to slow down
an impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine
cooling system and turning the A/C off can
help remove this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the
heater core to act as a supplement to the
radiator and aids in removing heat from the
engine cooling system.

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276 C
Camera, Rear
.................................................. 73Capacities, Fluid............................................ 268Caps, Filler Fuel............................................................. 75Oil (Engine)................................................ 215Power Steering............................................ 67Radiator (Coolant Pressure)...................... 224Car Washes................................................... 261Carbon Monoxide Warning............................ 189Cargo Area Cover............................................. 41Cargo Compartment........................................ 41Cargo Light...................................................... 28Certification Label........................................... 76Change Oil Indicator........................................ 45Changing A Flat Tire....................................... 190Chart, Tire Sizing............................................ 241Check Engine Light
(Malfunction Indicator Light)........................... 56Checking Your Vehicle For Safety.................. 186Checks, Safety............................................... 186Child Restraint............................................... 181Child RestraintsBooster Seats............................................ 184Child Seat Installation............................... 186Infant And Child Restraints....................... 183Older Children And Child Restraints..........183Clean Air Gasoline......................................... 266CleaningWheels...................................................... 255
Climate Control................................................ 31Manual........................................................ 31Rear............................................................. 34Cold Weather Operation.................................. 57Compact Spare Tire...................................... 253Contract, Service.......................................... 272Cooling Pressure Cap (Radiator Cap)............ 224Cooling System............................................. 223Adding Coolant (Antifreeze)...................... 224Coolant Level................................... 223, 225Cooling Capacity....................................... 268Disposal Of Used Coolant......................... 225Drain, Flush, And Refill............................. 223Inspection................................................. 225Points To Remember................................ 225Pressure Cap............................................ 224Radiator Cap............................................ 224Selection Of Coolant (Antifreeze)..... 223, 268Corrosion Protection..................................... 260Cruise Control (Speed Control)........................ 67Cruise Light...................................................... 54Cupholders................................................... 263Customer Assistance.................................... 271Customer Programmable Features.................. 89Cybersecurity................................................... 88
D
Dealer Service.............................................. 218Defroster, Windshield................................... 187Deleting A Phone.......................................... 117
Diagnostic System, Onboard............................55Dimmer Control Switch....................................29Dimmer SwitchHeadlight.....................................................26DipsticksAutomatic Transmission........................... 227Oil (Engine)............................................... 216Power Steering............................................67Disable Vehicle Towing................................. 209Disconnecting............................................... 117DisposalAntifreeze (Engine Coolant)...................... 225Disturb.......................................................... 120Door Ajar..........................................................49Door Ajar Light.................................................49Door Locks.......................................................14Automatic....................................................15Doors...............................................................14Driver’s Seat Back Tilt......................................15DrivingThrough Flowing, Rising, Or Shallow Standing Water
..........................86
E
Electric Brake Control System....................... 150Electric Remote Mirrors...................................24Electrical Power Outlets...................................37Electronic Speed Control (Cruise Control)........67Electronic Stability Control (ESC)................... 150Electronic Throttle Control Warning Light.........49

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278 H
Hazard Driving Through Flowing, Rising, OrShallow Standing Water
.......................... 86Hazard Warning Flashers.............................. 190Head Restraints............................................... 20HeadlightsCleaning.................................................... 260High Beam.................................................. 26High Beam/Low Beam Select Switch.......... 26Passing........................................................ 26Switch......................................................... 26Heated Mirrors................................................ 25Heated Seats................................................... 19Heater, Engine Block....................................... 58High Beam/Low Beam Select (Dimmer)
Switch.............................................................. 26Hill Start Assist.............................................. 153HitchesTrailer Towing.............................................. 80Hood Prop........................................................ 40Hood Release.................................................. 40
I
Ignition............................................................ 12Key....................................................... 10, 12Switch......................................................... 12Ignition Key Removal....................................... 12Illuminated Entry............................................. 30
Immobilizer (Sentry Key).................................. 12Inside Rearview Mirror..................................... 23Instrument Cluster.................................... 42, 54Display......................................................... 44Instrument Panel Lens Cleaning................... 262Interior And Instrument Lights......................... 28Interior Appearance Care.............................. 261Interior Lights................................................... 28Intermittent Wipers (Delay Wipers).................. 30iPod/USB/MP3 Control.................................... 37
J
Jack Location................................................ 190Jack Operation.............................................. 190Jacking And Tire Changing............................ 190Jacking And Tire Changing Instructions........ 191Jump Starting............................................... 203
K
Key FobProgramming Additional Key Fobs
............... 11Key Fob Battery Service
(Remote Keyless Entry).................................... 11Key Fob Programming
(Remote Keyless Entry).................................... 11Key-In Reminder.............................................. 12Keys................................................................. 10Replacement............................................... 11Sentry (Immobilizer).................................... 12
L
Lane Change Assist..........................................27Lap/Shoulder Belts....................................... 166Latches......................................................... 188Hood............................................................40Lead Free Gasoline....................................... 265Leaks, Fluid................................................... 189Life Of Tires................................................... 251Light Bulbs........................................... 188, 235Lights............................................................ 188Air Bag...................................... 48, 173, 187Brake Assist Warning................................ 152Brake Warning.............................................49Bulb Replacement.................................... 235Cruise..........................................................54Daytime Running.........................................26Dimmer Switch, Headlight...........................26Electronic Stability Program(ESP) Indicator........................................ 49, 152Exterior.............................................. 26, 188Hazard Warning Flasher........................... 190Headlights...................................................26High Beam...................................................26Illuminated Entry.........................................30Interior.........................................................28Malfunction Indicator (Check Engine)..........52Park......................................................26, 54Passing........................................................26

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279
Security Alarm
............................................. 50Service...................................................... 235Tire Pressure Monitoring (TPMS)............... 161Traction Control......................................... 152Turn Signals................................ 26, 54, 188Warning Instrument Cluster Descriptions..................................... 49, 54Loading Vehicle........................................ 76, 77Capacities................................................... 77Tires.......................................................... 245LocksAutomatic Door.................................... 14, 15Low Tire Pressure System............................. 161Lubrication, Body........................................... 221Lug Nuts/Bolts.............................................. 264
M
Maintenance Free Battery............................. 217Maintenance Schedule.................................. 211Malfunction Indicator Light (Check Engine)..... 52ManualService...................................................... 274Methanol....................................................... 266Mirrors............................................................. 23Electric Remote........................................... 24Exterior Folding........................................... 24Heated........................................................ 25Outside........................................................ 24Rearview..................................................... 23
Modifications/AlterationsVehicle........................................................... 7Monitor, Tire Pressure System...................... 161Mopar Parts.................................................. 273MP3 Control..................................................... 37Multi-Function Control Lever............................ 26
N
New Vehicle Break-In Period............................ 58
O
Occupant Restraints..................................... 164Octane Rating, Gasoline (Fuel)..................... 265Oil Change Indicator........................................ 45Reset........................................................... 45Oil Filter, Change.......................................... 219Oil Filter, Selection........................................ 219Oil Pressure Light............................................. 50Oil, Engine............................................ 218, 268Capacity.................................................... 268Checking................................................... 216Dipstick.................................................... 216Disposal................................................... 218Filter................................................ 219, 268Filter Disposal........................................... 218Identification Logo.................................... 218Materials Added To.................................. 218Pressure Warning Light............................... 50Recommendation............................ 218, 268
Synthetic................................................... 218Viscosity.................................................... 268Onboard Diagnostic System.............................55Operating Precautions.....................................55Operator ManualOwner's Manual........................................ 274Outside Rearview Mirrors.......................... 23, 24Overheating, Engine...................................... 206
P
Paint Care..................................................... 260Parking Brake..................................................59ParkSense System, Rear..................................69Passing Light....................................................26Pets............................................................... 187Phone Mode.................................................. 112Placard, Tire And Loading Information.......... 245PowerMirrors.........................................................24Outlet (Auxiliary Electrical Outlet).................37Steering................................................66, 67Windows......................................................39Power Steering Fluid..................................... 270Pregnant Women And Seat Belts.................. 170Preparation For Jacking....................... 190, 191
11

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280 R
Radial Ply Tires
.............................................. 250Radiator Cap (Coolant Pressure Cap)............ 224Radio Frequency General Information.................................. 148Rear Camera................................................... 73Rear Cross Path............................................. 158Rear ParkSense System.................................. 69Rearview Mirror............................................... 23Recreational Towing........................................ 85Reformulated Gasoline.................................. 266Refrigerant.................................................... 220Release, Hood................................................. 40Reminder, Seat Belt...................................... 166Remote Keyless EntryProgramming Additional Key Fobs.............. 11Replacement Bulbs....................................... 235Replacement Keys........................................... 11Replacement Tires......................................... 251Reporting Safety Defects............................... 273Restraints, Child............................................ 181Restraints, Head.............................................. 20Rotation, Tires............................................... 258
S
Safety Checks Inside Vehicle......................... 187Safety Checks Outside Vehicle...................... 188Safety Defects, Reporting.............................. 273Safety Information, Tire................................. 240Safety Tips..................................................... 186
Safety, Exhaust Gas...................................... 189Satellite Radio.............................................. 102Schedule, Maintenance................................ 211Seat Belts............................................ 165, 187Adjustable Shoulder Belt.......................... 169Adjustable Upper Shoulder Anchorage..... 169Adjustable Upper Shoulder Belt Anchorage..................................... 169Automatic Locking Retractor (ALR)........... 171Child Restraints........................................ 181Energy Management Feature................... 171Front Seat............................... 165, 166, 168Inspection................................................. 187Lap/Shoulder Belt Operation.................... 168Lap/Shoulder Belt Untwisting................... 169Lap/Shoulder Belts.................................. 166Operating Instructions.............................. 168Pregnant Women...................................... 170Rear Seat................................................. 166Reminder.................................................. 166Untwisting Procedure............................... 169Seat Belts Maintenance............................... 262Seats............................................................... 15Adjustment.................................................. 15Heated......................................................... 19Rear Folding................................................ 15Tilting........................................................... 15Security Alarm........................................... 13, 50Selection Of Coolant (Antifreeze).................. 268Sentry Key (Immobilizer).................................. 12
Service Assistance........................................ 271Service Contract............................................ 272Service Manuals........................................... 274SettingsPersonal......................................................89Settings, Audio.............................................. 107Shift Lever Override...................................... 207Shoulder Belts.............................................. 166Signals, Turn.......................................... 54, 188Sirius Satellite Radio..................................... 102Favorites................................................... 106Replay....................................................... 104SiriusXM Satellite RadioBrowse in SXM.......................................... 106Favorites................................................... 106Replay....................................................... 104Snow Chains (Tire Chains)............................ 257Snow Tires.................................................... 253Spare Tires........................................... 253, 255Spark Plugs................................................... 268Starting............................................................57Automatic Transmission..............................57Button..........................................................12Cold Weather...............................................57Engine Fails To Start....................................57Steering...........................................................15Column Lock................................................15Power....................................................66, 67Steering Wheel Audio Controls...................... 146Storage, Vehicle..................................... 35, 260

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