2021 RAM PROMASTER tow

STARTING AND OPERATING59
(Continued)
PARKING BRAKE
Before leaving the vehicle, make sure that the
parking brake is fully applied.
The parking brake lever is located on the
outboard side of the driver’s seat. To apply the
parking brake, pull the lever up as firmly as
possible. To release the parking brake, pull the
lever up slightly, push the release button with
your thumb, then lower the lever completely.
Parking Brake
When the parking brake is applied with the
ignition switch in the MAR (ACC/ON/RUN)
position, the Brake Warning Light in the
instrument cluster will illuminate.
When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill
grade and away from the curb on an uphill
grade.
1 — Parking Brake Release Button
2 — Parking Brake Lever
WARNING!
Never use the PARK position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible
injury or damage.

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Leaving unat -
tended children in a vehicle is dangerous for a
number of reasons. A child or others could be
seriously or fatally injured.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave a vehicle equipped with Keyless
Enter-N-Go in the ACC or ON/RUN mode. A
child could operate power windows, other
controls, or move the vehicle.

Be sure the parking brake is fully disen -
gaged before driving; failure to do so can
lead to brake failure and a collision.
Always fully apply the parking brake when
leaving your vehicle or it may roll and cause
damage or injury. Also, be certain to leave
the transmission in PARK. Failure to do so
may cause the vehicle to roll and cause
damage or injury.
CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake
system malfunction is indicated. Have the
brake system serviced by an authorized
dealer immediately.
WARNING! (Continued)
4

21_VF_OM_EN_USC_t.book Page 59

62STARTING AND OPERATING
(Continued)
(Continued)
Gear Ranges
Do not press the accelerator pedal when
shifting out of PARK or NEUTRAL.
NOTE:
After selecting any gear range, wait a moment
to allow the selected gear to engage before
accelerating. This is especially important when
the engine is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use
PARK while the vehicle is in motion. Apply the
parking brake when exiting the vehicle in this
range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the
gear selector out of PARK. As an added
precaution, turn the front wheels toward the
curb on a downhill grade, and away from the
curb on an uphill grade. When exiting the vehicle, always:Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the ignition key.
WARNING!
Never use the PARK position as a substi
-
tute for the parking brake. Always apply the
parking brake fully when exiting the vehicle
to guard against vehicle movement and
possible injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the gear selector out of PARK with the
brake pedal released. Make sure the trans -
mission is in PARK before exiting the
vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accel -
erate quickly forward or in reverse. You
could lose control of the vehicle and hit
someone or something. Only shift into gear
when the engine is idling normally and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with
all vehicles, you should never exit a vehicle
while the engine is running. Before exiting a
vehicle always come to a complete stop,
then apply the parking brake, shift the
transmission into PARK, turn the engine off,
and remove the ignition key. Once the key is
removed, the transmission is locked in
PARK, securing the vehicle against
unwanted movement.
WARNING! (Continued)

21_VF_OM_EN_USC_t.book Page 62

STARTING AND OPERATING63
The following indicators should be used to
ensure that you have engaged the transmission
into the PARK position:
When shifting into PARK, firmly move the
gear selector all the way forward and to the
left until it stops and is fully seated.
Look at the transmission gear position
display and verify that it indicates the PARK
position (P).
With the brake pedal released, verify that the
gear selector will not move out of PARK. REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has
come to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. The
engine may be started in this range. Apply the
parking brake and shift the transmission into
PARK if you must exit the vehicle.
When exiting the vehicle, always remove
the ignition key from the vehicle and lock
the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the transmission gear
selector.
Do not leave the ignition key in or near the
vehicle (or in a location accessible to
children). A child could operate power
windows, other controls, or move the
vehicle.
WARNING! (Continued)
CAUTION!
Before moving the transmission gear
selector out of PARK, you must turn the igni -
tion to the ON/RUN mode, and also press
the brake pedal. Otherwise, damage to the
gear selector could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range,
as this can damage the drivetrain.
WARNING!

Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose
control of the vehicle and have a collision.

CAUTION!

Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.

For Recreational Towing Ú page 85.
For Towing A Disabled Vehicle Ú page 209.
4

21_VF_OM_EN_USC_t.book Page 63

64STARTING AND OPERATING
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears.
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain,
traveling into strong head winds, or while towing
a heavy trailer), select TOW/HAUL mode or use
the Electronic Range Select (ERS) shift control
to select a lower gear range Úpage 65. Under
these conditions, using a lower gear range will
improve performance and extend transmission
life by reducing excessive shifting and heat
buildup.

During cold temperatures, transmission
operation may be modified depending on
engine and transmission temperature as well
as vehicle speed. This feature improves
warm-up time of the engine and transmission
to achieve maximum efficiency. Engagement
of the torque converter clutch is inhibited until
the transmission fluid is warm
Ú
page 66. During extremely cold temperatures (-16°F
[-27°C] or below), operation may briefly be
limited to THIRD gear only. Normal operation
will resume once the transmission
temperature has risen to a suitable level.

Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions. If a
condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission remains in THIRD gear regardless
of which forward gear is selected. PARK,
REVERSE, and NEUTRAL will continue to
operate. The Malfunction Indicator Light (MIL)
may be illuminated. Transmission Limp Home
Mode allows the vehicle to be driven to an
authorized dealer for service without damaging
the transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK. 3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission. If the
transmission cannot be reset, authorized dealer
service is required.

21_VF_OM_EN_USC_t.book Page 64

66STARTING AND OPERATING
Overdrive Operation

The automatic transmission includes an
electronically controlled Overdrive (SIXTH gear).
The transmission will automatically shift into
Overdrive if the following conditions are present:

The gear selector is in the DRIVE position.
The transmission fluid has reached an
adequate temperature.
The engine coolant has reached an adequate
temperature.
The vehicle speed is sufficiently high.
The driver is not heavily pressing the acceler -
ator.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer,
carrying a heavy load, etc., and frequent
transmission shifting occurs, push the TOW/
HAUL switch to activate TOW/HAUL mode. This
will improve performance and reduce the
potential for transmission overheating or failure
due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are
delayed, and the transmission will automatically
downshift (for engine braking) during steady
braking maneuvers.
The “TOW/HAUL Indicator Light” will illuminate
in the instrument cluster to indicate that TOW/
HAUL mode has been activated. Pushing the
switch a second time restores normal
operation. Normal operation is always the
default at engine start-up. If TOW/HAUL mode is
desired, the switch must be pushed each time
the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy
has been included in the automatic
transmission on your vehicle. A clutch within the
torque converter engages automatically at
calibrated speeds. This may result in a slightly
different feeling or response during normal
operation in the upper gears. When the vehicle
speed drops or during some accelerations, the
clutch automatically disengages.
NOTE:
The torque converter clutch will not engage
until the transmission fluid and engine
coolant are warm [usually after 1 to 3 miles
(2 to 5 km) of driving]. Because the engine
speed is higher when the torque converter
clutch is not engaged, it may seem as if the
transmission is not shifting into Overdrive
when cold. This is normal. Using the Elec
-
tronic Range Select (ERS) shift control, when
the transmission is sufficiently warm, will
demonstrate that the transmission is able to
shift into and out of Overdrive.
If the vehicle has not been driven for several
days, the first few seconds of operation after
shifting the transmission into gear may seem
sluggish. This is due to the fluid partially
draining from the torque converter into the
transmission. This condition is normal and
will not cause damage to the transmission.
The torque converter will refill within five
seconds after starting the engine.
POWER STEERING

The standard power steering system will
provide increased vehicle response and ease
of maneuverability. The system will provide
mechanical steering capability if power assist
is lost.

If for some reason the power assist is
interrupted, it will still be possible to steer your
vehicle. Under these conditions, you will
observe a substantial increase in steering
effort, especially at very low vehicle speeds and
during parking maneuvers.

21_VF_OM_EN_USC_t.book Page 66

STARTING AND OPERATING69
TO ACCELERATE FOR PASSING
While the Cruise Control system is set, press the
accelerator to pass as you would normally.
When the pedal is released, the vehicle will
return to the set speed.
Using Cruise Control On Hills
The transmission may downshift on hills to
maintain the vehicle set speed.
The Cruise Control system maintains speed up
and down hills. A slight speed change on
moderate hills is normal. On steep hills, a
greater speed loss or gain may occur so it may
be preferable to drive without Cruise Control.
TO RESUME SPEED
To resume a previously set speed, push the RES
button and release. Resume can be used at any
speed above 20 mph (32 km/h) up to the
maximum speed of 100 mph (160 km/h).
TO DEACTIVATE
A soft tap on the brake pedal, pushing the RES
button, or normal brake pressure while slowing
the vehicle will deactivate Cruise Control
without erasing the set speed memory. Rotating
the center ring upward to turn the system off or
placing the ignition in the STOP (OFF/LOCK)
position erases the set speed memory.
PARKSENSE REAR PARK ASSIST — IF
EQUIPPED
The ParkSense Rear Park Assist system
provides an audible indication of the distance
between the rear fascia/bumper and a
detected obstacle when backing up (e.g. during
a parking maneuver) Úpage 72.
The ParkSense Rear Park Assist is
automatically activated when the transmission
is placed into REVERSE. As the distance from an
obstacle behind the vehicle decreases, the
audible alert becomes more frequent.
Interaction With Trailer Towing
The Rear Park Assist system is automatically
deactivated when a trailer is hitched to the
vehicle. The system will be automatically
activated as soon as the trailer is removed.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the
conditions, and you could lose control and
have an accident. Do not use Cruise Control
in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
4

21_VF_OM_EN_USC_t.book Page 69

STARTING AND OPERATING73
(Continued)
If it’s necessary to keep the ball mount and
hitch ball assembly mounted for a long period,
it is possible to filter out the ball mount and
hitch ball assembly presence in the sensor field
of view. The filtering operation must be
performed only by an authorized dealer.
PARKVIEW REAR BACK UP CAMERA
Your vehicle is equipped with the ParkView Rear
Back Up Camera that allows you to see an
on-screen image of the rear surroundings of
your vehicle whenever the gear selector is put
into REVERSE and/or when the rear doors are
opened. The image will be displayed on the
touchscreen display along with a caution note to “Check Entire Surroundings” across the top
of the screen. After five seconds this note will
disappear. The ParkView Rear Back Up Camera
is located on the top rear of the vehicle below
the center light.

Rear Back Up Camera Location

When the vehicle is shifted out of REVERSE
and/or when the rear doors are closed, the rear
camera mode is exited and the previous screen
appears.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
WARNING! (Continued)
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.
CAUTION! (Continued)
4

21_VF_OM_EN_USC_t.book Page 73

STARTING AND OPERATING77
TIRE SIZE
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
RIM SIZE
This is the rim size that is appropriate for the tire
size listed.
INFLATION PRESSURE
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full Gross
Axle Weight Rating (GAWR).
CURB WEIGHT
The curb weight of a vehicle is defined as the
total weight of the vehicle with all fluids,
including vehicle fuel, at full capacity
conditions, and with no occupants or cargo
loaded into the vehicle. The front and rear curb
weight values are determined by weighing your
vehicle on a commercial scale before any
occupants or cargo are added.
OVERLOADING
The load carrying components (axle, springs,
tires, wheels, etc.) of your vehicle will provide
satisfactory service as long as you do not
exceed the Gross Vehicle Weight Rating (GVWR)
and the front and rear Gross Axle Weight Rating
(GAWR).
The best way to figure out the total weight of
your vehicle is to weigh it when it is fully loaded
and ready for operation. Weigh it on a
commercial scale to ensure that it is not over
the GVWR.
Figure out the weight on the front and rear axle
of the vehicle separately. It is important that you
distribute the load evenly over the front and rear
axles.
Overloading can cause potential safety hazards
and shorten useful service life. Heavier axles or
suspension components do not necessarily
increase the vehicle's GVWR.
LOADING
To load your vehicle properly, first figure out its
empty weight, axle-by-axle and side-by-side.
Store heavier items down low and be sure you
distribute their weight as evenly as possible.
Stow all loose items securely before driving. If
weighing the loaded vehicle shows that you
have exceeded either Gross Axle Weight Rating
(GAWR), but the total load is within the specified
Gross Vehicle Weight Rating (GVWR), you must
redistribute the weight. Improper weight
distribution can have an adverse effect on the
way your vehicle steers and handles and the
way the brakes operate.
NOTE:
Refer to the “Vehicle Certification Label” affixed
to the rear of the driver's door for your vehicle's
GVWR and GAWRs.
4

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