2021 RAM PROMASTER seats

SAFETY183
Infant And Child Restraints
Safety experts recommend that children ride
rear-facing in the vehicle until they are two years
old or until they reach either the height or
weight limit of their rear-facing child restraint.
Two types of child restraints can be used
rear-facing: infant carriers and convertible child
seats.
The infant carrier is only used rear-facing in the
vehicle. It is recommended for children from
birth until they reach the weight or height limit of
the infant carrier. Convertible child seats can be
used either rear-facing or forward-facing in the
vehicle. Convertible child seats often have a
higher weight limit in the rear-facing direction
than infant carriers do, so they can be used
rear-facing by children who have outgrown their
infant carrier but are still less than at least two
years old. Children should remain rear-facing
until they reach the highest weight or height
allowed by their convertible child seat.
Older Children And Child Restraints
Children who are two years old or who have
outgrown their rear-facing convertible child seat
can ride forward-facing in the vehicle.
Forward-facing child seats and convertible child
seats used in the forward-facing direction are
for children who are over two years old or who
have outgrown the rear-facing weight or height
limit of their rear-facing convertible child seat.
Children should remain in a forward-facing child
seat with a harness for as long as possible, up
to the highest weight or height allowed by the
child seat.
All children whose weight or height is above the
forward-facing limit for the child seat should use
a belt-positioning booster seat until the
vehicle’s seat belts fit properly. If the child
cannot sit with knees bent over the vehicle’s
seat cushion while the child’s back is against
the seatback, they should use a belt-positioning
booster seat. The child and belt-positioning
booster seat are held in the vehicle by the
seat belt.WARNING!

Never place a rear-facing child restraint in
front of an air bag. A deploying passenger front
air bag can cause death or serious injury to a
child 12 years or younger, including a child in
a rear-facing child restraint.

Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
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184SAFETY
Children Too Large For Booster Seats
Children who are large enough to wear the
shoulder belt comfortably, and whose legs are
long enough to bend over the front of the seat
when their back is against the seatback, should
use the seat belt in a rear seat. Use this simple
5-step test to decide whether the child can use
the vehicle’s seat belt alone:

1. Can the child sit all the way back against
the back of the vehicle seat?

2. Do the child’s knees bend comfortably over the front of the vehicle seat – while the child
is still sitting all the way back?
3. Does the shoulder belt cross the child’s shoulder between the neck and arm?
4. Is the lap part of the belt as low as possible, touching the child’s thighs and not the
stomach?
5. Can the child stay seated like this for the whole trip?

If the answer to any of these questions was “no,”
then the child still needs to use a booster seat in
this vehicle. If the child is using the lap/shoulder
belt, check seat belt fit periodically and make sure the seat belt buckle is latched. A child’s squirming
or slouching can move the belt out of position. If
the shoulder belt contacts the face or neck, move
the child closer to the center of the vehicle, or use
a booster seat to position the seat belt on the
child correctly.

Installing Child Restraints In Commercial
Vehicles
This commercial vehicle is not designed for use
as a family vehicle and is not intended for
carrying children in the front passenger seat(s).
Never install rear-facing child restraints in this
vehicle. Although the seat belt can be locked to
secure a child restraint, there are no tether
anchorages to complete the proper installation
of a forward-facing child restraint. If you must
carry a child in a forward-facing child restraint,
WARNING!
Improper installation can lead to failure of
an infant or child restraint. It could come
loose in a collision. The child could be badly
injured or killed. Follow the child restraint
manufacturer’s directions exactly when
installing an infant or child restraint.
After a child restraint is installed in the
vehicle, do not move the vehicle seat
forward or rearward because it can loosen
the child restraint attachments. Remove
the child restraint before adjusting the
vehicle seat position. When the vehicle seat
has been adjusted, reinstall the child
restraint.
When your child restraint is not in use,
secure it in the vehicle with the seat belt or
LATCH anchorages, or remove it from the
vehicle. Do not leave it loose in the vehicle.
In a sudden stop or accident, it could strike
the occupants or seatbacks and cause
serious personal injury.
WARNING!
Never allow a child to put the shoulder belt
under an arm or behind their back. In a crash,
the shoulder belt will not protect a child
properly, which may result in serious injury or
death. A child must always wear both the lap
and shoulder portions of the seat belt
correctly.

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SAFETY185
(Continued)
the passenger seat should be moved to the full
rearward position and the child must be in a
proper restraint system based on its age, size
and weight. Follow the instructions below to
secure the child restraint using the seat belt.
Installing Child Restraints Using The
Vehicle Seat Belt
Child restraint systems are designed to be
secured in vehicle seats by lap belts or the lap
belt portion of a lap/shoulder belt. The seat belts in the passenger seating
positions are equipped with a Switchable
Automatic Locking Retractor (ALR). This seat
belt is designed to keep the lap portion of the
seat belt tight around the child restraint so that
it is not necessary to use a locking clip. The ALR
retractor can be “switched” into a locked mode
by pulling all of the webbing out of the retractor
and then letting the webbing retract back into
the retractor. If it is locked, the ALR will make a
clicking noise while the webbing is pulled back
into the retractor. See the “Automatic Locking
Mode” description in “Switchable Automatic
Locking Retractors (ALR)” Ú
page 171 for
additional information on ALR.
Front Bucket Seat Automatic Locking Retractor (ALR)
Location
Front Bench Seat Automatic Locking Retractor (ALR) Locations

WARNING!
Rear-facing infant restraints must never be
secured in the passenger seat of a vehicle
with a passenger air bag. In a collision, a
passenger air bag may deploy causing severe
injury or death to infants riding in rear-facing
infant restraints.
WARNING!
Improper installation or failure to properly
secure a child restraint can lead to failure
of the restraint. The child could be badly
injured or killed.
Follow the child restraint manufacturer’s
directions exactly when installing an infant
or child restraint.
WARNING! (Continued)
ALR — Switchable Automatic Locking Retractor
ALR — Switchable Automatic Locking Retractor
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186SAFETY
Installing A Child Restraint With A
Switchable Automatic Locking Retractor
(ALR)
Child restraint systems are designed to be
secured in vehicle seats by lap belts or the lap
belt portion of a lap/shoulder belt.

1. Place the child seat in the center of the
seating position.

2. Pull enough of the seat belt webbing from the retractor to pass it through the belt path
of the child restraint. Do not twist the belt
webbing in the belt path.
3. Slide the latch plate into the buckle until you hear a “click.” 4. Pull on the webbing to make the lap portion
tight against the child seat.
5. To lock the seat belt, pull down on the shoulder part of the belt until you have
pulled all the seat belt webbing out of the
retractor. Then, allow the webbing to retract
back into the retractor. As the webbing
retracts, you will hear a clicking sound. This
means the seat belt is now in the Automatic
Locking mode.
6. Try to pull the webbing out of the retractor. If it is locked, you should not be able to pull
out any webbing. If the retractor is not

locked, repeat step 5.

7. Finally, pull up on any excess webbing to tighten the lap portion around the child
restraint while you push the child restraint
rearward and downward into the vehicle seat.
8. Test that the child restraint is installed tightly by pulling back and forth on the child seat at
the belt path. It should not move more than
1 inch (25.4 mm) in any direction.

Any seat belt system will loosen with time, so
check the belt occasionally, and pull it tight if
necessary.
SAFETY TIPS
TRANSPORTING PASSENGERS
NEVER TRANSPORT PASSENGERS IN THE
CARGO AREA.
WARNING!
Improper installation or failure to properly
secure a child restraint can lead to failure
of the restraint. The child could be badly
injured or killed.
Follow the child restraint manufacturer’s
directions exactly when installing an infant
or child restraint.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a
collision, people riding in these areas are
more likely to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.

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SERVICING AND MAINTENANCE261
(Continued)
PRESERVING THE BODYWORK
Washing
Wash your vehicle regularly. Always wash
your vehicle in the shade using Mopar Car
Wash, or a mild car wash soap, and rinse the
panels completely with water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar
Super Kleen Bug and Tar Remover to
remove.
Use a high quality cleaner wax, such as
Mopar Cleaner Wax to remove road film,
stains and to protect your paint finish. Use
precautions to not scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin
out the paint finish.
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercar -
riage at least once a month.
It is important that the drain holes in the
lower edges of the doors, rocker panels, and
trunk be kept clear and open.
If you detect any stone chips or scratches in
the paint, touch them up immediately.
If your vehicle is damaged due to a collision
or similar cause that destroys the paint and
protective coating, have your vehicle repaired
as soon as possible.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar Total Clean to clean fabric
upholstery and carpeting.
CAUTION!
Do not use abrasive or strong cleaning
materials such as steel wool or scouring
powder that will scratch metal and painted
surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or
removal of paint and decals.
CAUTION! (Continued)
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.
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262SERVICING AND MAINTENANCE
Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the
following manner:
Remove as much of the stain as possible by
blotting with a clean, dry towel.
Blot any remaining stain with a clean, damp
towel.
For tough stains, apply Mopar Total Clean, or
a mild soap solution to a clean, damp cloth
and remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove
soap residue.
Do not use any harsh solvents or any other
form of protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with
chemical solvents or abrasive cleaners. This will
weaken the fabric.
If the belts need cleaning, use a mild soap
solution or lukewarm water. Do not remove the
belts from the vehicle to wash them. Dry with a
soft cloth.
Sun damage can also weaken the fabric.
Replace the belts if they appear frayed or worn
or if the buckles do not work properly.
PLASTIC AND COATED PARTS
Use Mopar Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When
cleaning the lenses, care must be taken to
avoid scratching the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol
content or abrasive cleaners. If soap is used,
wipe clean with a clean damp cloth. Dry with a
soft cloth.
WARNING!
A frayed or torn belt could rip apart in a
collision and leave you with no protection.
Inspect the belt system periodically, checking
for cuts, frays, or loose parts. Damaged parts
must be replaced immediately. Do not
disassemble or modify the system. Seat belt
assemblies must be replaced after a collision
if they have been damaged (i.e., bent
retractor, torn webbing, etc.).
CAUTION!
Direct contact of air fresheners, insect
repellents, suntan lotions, or hand sani -
tizers to the plastic, painted, or decorated
surfaces of the interior may cause perma -
nent damage. Wipe away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.

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SERVICING AND MAINTENANCE263
LEATHER SURFACES
Mopar Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved
by regular cleaning with a damp soft cloth.
Small particles of dirt can act as an abrasive
and damage the leather upholstery and should
be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft
cloth and Mopar Total Clean. Care should be
taken to avoid soaking your leather upholstery
with any liquid. Please do not use polishes, oils,
cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather
upholstery.
NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom -
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
GLASS SURFACES
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CLEANING THE INSTRUMENT PANEL
C
UPHOLDERS
Removal
Pull the flexible liner from the cupholder drawer
starting at one edge to ease removal.
Cleaning
The liner is top shelf dishwasher safe, or you
may follow the cleaning procedure below.
Soak the liner in a mixture of medium hot tap
water and one teaspoon of mild liquid dish
soap. Let soak for approximately 30 minutes.
After 30 minutes, pull the liner from the water
and dip it back into the water about six times.
This will loosen any remaining debris. Rinse the
liner thoroughly under warm running water.
Shake the excess water from the liner and dry
the outer surfaces with a clean soft cloth.
Installation
Place the liner into the cupholder drawer and
push the liner into place so that the retention
tabs seat into the corresponding openings in
the drawer.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.
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276 C
Camera, Rear
.................................................. 73Capacities, Fluid............................................ 268Caps, Filler Fuel............................................................. 75Oil (Engine)................................................ 215Power Steering............................................ 67Radiator (Coolant Pressure)...................... 224Car Washes................................................... 261Carbon Monoxide Warning............................ 189Cargo Area Cover............................................. 41Cargo Compartment........................................ 41Cargo Light...................................................... 28Certification Label........................................... 76Change Oil Indicator........................................ 45Changing A Flat Tire....................................... 190Chart, Tire Sizing............................................ 241Check Engine Light
(Malfunction Indicator Light)........................... 56Checking Your Vehicle For Safety.................. 186Checks, Safety............................................... 186Child Restraint............................................... 181Child RestraintsBooster Seats............................................ 184Child Seat Installation............................... 186Infant And Child Restraints....................... 183Older Children And Child Restraints..........183Clean Air Gasoline......................................... 266CleaningWheels...................................................... 255
Climate Control................................................ 31Manual........................................................ 31Rear............................................................. 34Cold Weather Operation.................................. 57Compact Spare Tire...................................... 253Contract, Service.......................................... 272Cooling Pressure Cap (Radiator Cap)............ 224Cooling System............................................. 223Adding Coolant (Antifreeze)...................... 224Coolant Level................................... 223, 225Cooling Capacity....................................... 268Disposal Of Used Coolant......................... 225Drain, Flush, And Refill............................. 223Inspection................................................. 225Points To Remember................................ 225Pressure Cap............................................ 224Radiator Cap............................................ 224Selection Of Coolant (Antifreeze)..... 223, 268Corrosion Protection..................................... 260Cruise Control (Speed Control)........................ 67Cruise Light...................................................... 54Cupholders................................................... 263Customer Assistance.................................... 271Customer Programmable Features.................. 89Cybersecurity................................................... 88
D
Dealer Service.............................................. 218Defroster, Windshield................................... 187Deleting A Phone.......................................... 117
Diagnostic System, Onboard............................55Dimmer Control Switch....................................29Dimmer SwitchHeadlight.....................................................26DipsticksAutomatic Transmission........................... 227Oil (Engine)............................................... 216Power Steering............................................67Disable Vehicle Towing................................. 209Disconnecting............................................... 117DisposalAntifreeze (Engine Coolant)...................... 225Disturb.......................................................... 120Door Ajar..........................................................49Door Ajar Light.................................................49Door Locks.......................................................14Automatic....................................................15Doors...............................................................14Driver’s Seat Back Tilt......................................15DrivingThrough Flowing, Rising, Or Shallow Standing Water
..........................86
E
Electric Brake Control System....................... 150Electric Remote Mirrors...................................24Electrical Power Outlets...................................37Electronic Speed Control (Cruise Control)........67Electronic Stability Control (ESC)................... 150Electronic Throttle Control Warning Light.........49

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