2021 RAM PROMASTER ABS

150SAFETY
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system that
includes the Brake Assist System (BAS) and
Electronic Stability Control (ESC), Hill Start
Assist (HSA), Traction Control System (TCS), and
Trailer Sway Control (TSC). These systems
complement the Anti-Lock Brake System (ABS)
by optimizing the vehicle braking capability
during emergency braking maneuvers.
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s
braking capability during emergency braking
maneuvers. The system detects an emergency
braking situation by sensing the rate and
amount of brake application and then applies
optimum pressure to the brakes. This can help
reduce braking distances. The BAS
complements the Anti-Lock Brake System
(ABS). Applying the brakes very quickly results
in the best BAS assistance. To receive the
benefit of the system, you must apply
continuous braking pressure during the
stopping sequence (do not “pump” the brakes). Do not reduce brake pedal pressure unless
braking is no longer desired. Once the brake
pedal is released, the BAS is deactivated.
Crosswind Assist (CWA)
CWA helps keep your vehicle from drifting out of
its lane due to unexpected crosswinds by
means of targeted braking of individual wheels.
The system will provide automatic stability
assistance to counteract the effect of strong
side wind. If a strong lateral wind is detected,
front and rear brakes on the affected side are applied, creating a steering effect that mitigates
the cross wind influence. During system
intervention, the driver should perceive the
natural stable handling feel of the vehicle.
Crosswind Assist will activate automatically
when the vehicle reaches speeds above
approximately 43 mph (70 km/h). When the
system is activated, the ESC Warning Light in
the instrument cluster will blink to warn the
driver.
Electronic Stability Control (ESC)
ESC enhances directional control and stability
of the vehicle under various driving conditions.
ESC corrects for over/under steering of the
vehicle by applying the brake of the appropriate
wheel(s) to counteract the above conditions.
Engine power may also be reduced to help the
vehicle maintain the desired path.
Oversteer – when the vehicle is turning more
than appropriate for the steering wheel
position.
Understeer – when the vehicle is turning less
than appropriate for the steering wheel
position.
WARNING!
The Brake Assist System (BAS) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase the
traction afforded by prevailing road
conditions. BAS cannot prevent collisions,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of
a BAS-equipped vehicle must never be
exploited in a reckless or dangerous manner,
which could jeopardize the user's safety or
the safety of others.

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SAFETY175
Front Air Bag Operation
Front Air Bags are designed to provide
additional protection by supplementing the seat
belts. Front air bags are not expected to reduce
the risk of injury in rear, side, or rollover
collisions. The front air bags will not deploy in all
frontal collisions, including some that may
produce substantial vehicle damage — for
example, some pole collisions, truck
underrides, and angle offset collisions.
On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.

Because air bag sensors measure vehicle
deceleration over time, vehicle speed and
damage by themselves are not good indicators of
whether or not an air bag should have deployed.

Seat belts are necessary for your protection in
all collisions, and also are needed to help keep
you in position, away from an inflating air bag.
When the Occupant Restraint Controller (ORC)
detects a collision requiring the front air bags, it
signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the front
air bags. The steering wheel hub trim cover and the
upper passenger side of the instrument panel
separate and fold out of the way as the air bags
inflate to their full size. The front air bags fully
inflate in less time than it takes to blink your
eyes. The front air bags then quickly deflate
while helping to restrain the driver and front
passenger.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags
(SABs) are located in the outboard side of the
front seats. The SABs are marked with “SRS
AIRBAG” or “AIRBAG” on a label or on the seat
trim on the outboard side of the seats.
The SABs may help to reduce the risk of
occupant injury during certain side impacts, in
addition to the injury reduction potential
provided by the seat belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat
seam into the space between the occupant and
the door. The SAB moves at a very high speed
and with such a high force that it could injure
occupants if they are not seated properly, or if
items are positioned in the area where the SAB
inflates. Children are at an even greater risk of
injury from a deploying air bag.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.
6

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IN CASE OF EMERGENCY199
(Continued)
When the Tire Service Kit sealant is in a liquid
form, clean water and a damp cloth will
remove the material from the vehicle or tire
and wheel components. Once the sealant
dries, it can easily be peeled off and properly
discarded.
For optimum performance, make sure the
valve stem on the wheel is free of debris
before connecting the Tire Service Kit.
You can use the Tire Service Kit air pump to
inflate bicycle tires. The kit also comes with
two needles, located in the Accessory
Storage Compartment (on the bottom of the
air pump) for inflating sport balls, rafts, or
similar inflatable items. However, use only
the Air Pump Hose (5) and make sure the
Mode Select Knob (2) is in the Air Mode when
inflating such items to avoid injecting sealant
into them. The Tire Service Kit Sealant is only
intended to seal punctures less than
1/4 inch (6 mm) diameter in the tread of
your tire.
Do not lift or carry the Tire Service Kit by the
hoses.
WARNING!
Do not attempt to seal a tire on the side of
the vehicle closest to traffic. Pull far enough
off the road to avoid the danger of being hit
when using the Tire Service Kit.
Do not use Tire Service Kit or drive the
vehicle under the following circumstances:
If the puncture in the tire tread is
approximately 1/4 inch (6 mm) or
larger.
If the tire has any sidewall damage.
If the tire has any damage from driving
with extremely low tire pressure.
If the tire has any damage from driving
on a flat tire.
If the wheel has any damage.
If you are unsure of the condition of the
tire or the wheel.
Keep Tire Service Kit away from open
flames or heat source.
A loose Tire Service Kit thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the
Tire Service Kit in the place provided.
Failure to follow these warnings can result
in injuries that are serious or fatal to you,
your passengers, and others around you.
Take care not to allow the contents of Tire
Service Kit to come in contact with hair,
eyes, or clothing. Tire Service Kit sealant is
harmful if inhaled, swallowed, or absorbed
through the skin. It causes skin, eye, and
respiratory irritation. Flush immediately
with plenty of water if there is any contact
with eyes or skin. Change clothing as soon
as possible, if there is any contact with
clothing.
Tire Service Kit Sealant solution contains
latex. In case of an allergic reaction or rash,
consult a physician immediately. Keep Tire
Service Kit out of reach of children. If swal -
lowed, rinse mouth immediately with plenty
of water and drink plenty of water. Do not
induce vomiting! Consult a physician imme -
diately.
WARNING! (Continued)
7

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226SERVICING AND MAINTENANCE
(Continued)
BRAKE SYSTEM
In order to ensure brake system performance,
all brake system components should be
inspected periodically Úpage 212.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be
checked when performing under the hood
service or immediately if the brake system
warning lamp indicates system failure. If
necessary, add fluid to bring level within the
designated marks on the side of the reservoir of
the brake master cylinder. Be sure to clean the
top of the master cylinder area before removing
cap. With disc brakes the fluid level can be
expected to fall as the brake linings wear. However, an unexpected drop in fluid level may
be caused by a leak and a system check should
be conducted Ú
page 268.
AUTOMATIC TRANSMISSION
Selection Of Lubricant

It is important to use the proper transmission
fluid to ensure optimum transmission
performance and life. Use only the
manufacturer’s specified transmission fluid

Ú
page 270. It is important to maintain the

WARNING!
Riding the brakes can lead to brake failure
and possibly a collision. Driving with your foot
resting or riding on the brake pedal can result
in abnormally high brake temperatures,
excessive lining wear, and possible brake
damage. You would not have your full braking
capacity in an emergency.
WARNING!
Use only FCA's recommended brake fluid
Ú page 268. Using the wrong type of brake
fluid can severely damage your brake
system and/or impair its performance. The
proper type of brake fluid for your vehicle is
also identified on the original factory
installed hydraulic master cylinder
reservoir.
To avoid contamination from foreign matter
or moisture, use only new brake fluid or
fluid that has been in a tightly closed
container. Keep the master cylinder reser -
voir cap secured at all times. Brake fluid in
a open container absorbs moisture from
the air resulting in a lower boiling point. This
may cause it to boil unexpectedly during
hard or prolonged braking, resulting in
sudden brake failure. This could result in a
collision.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)

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240SERVICING AND MAINTENANCE
TIRES
TIRE SAFETY INFORMATION
Tire safety information will cover aspects of the
following information: Tire Markings, Tire
Identification Numbers, Tire Terminology and
Definitions, Tire Pressures, and Tire Loading.
Tire Markings

Tire Markings

NOTE:

P (Passenger) — Metric tire sizing is based
on US design standards. P-Metric tires have
the letter “P” molded into the sidewall
preceding the size designation.
Example: P215/65R15 95H.

European — Metric tire sizing is based on
European design standards. Tires designed
to this standard have the tire size molded
into the sidewall beginning with the section
width. The letter "P" is absent from this tire
size designation. Example: 215/65R15 96H.
LT (Light Truck) — Metric tire sizing is based
on US design standards. The size designation
for LT-Metric tires is the same as for P-Metric
tires except for the letters “LT” that are
molded into the sidewall preceding the size
designation. Example: LT235/85R16.
Temporary spare tires are designed for
temporary emergency use only. Temporary
high pressure compact spare tires have the
letter “T” or “S” molded into the sidewall
preceding the size designation.
Example: T145/80D18 103M.
High flotation tire sizing is based on US
design standards and it begins with the tire
diameter molded into the sidewall.
Example: 31x10.5 R15 LT.

1 — US DOT Safety Standards Code (TIN)

2 — Size Designation
3 — Service Description
4 — Maximum Load
5 — Maximum Pressure
6 — Treadwear, Traction and Tempera -
ture Grades

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242SERVICING AND MAINTENANCE
Service Description:
95 = Load Index
A numerical code associated with the maximum load a tire can carry
H = Speed Symbol
A symbol indicating the range of speeds at which a tire can carry a load corresponding to its load index under certain operating conditions
The maximum speed corresponding to the speed symbol should only be achieved under specified operating conditions (i.e., tire pressure, vehicle
loading, road conditions, and posted speed limits)
Load Identification:
Absence of the following load identification symbols on the sidewall of the tire indicates a Standard Load (SL) tire:
XL = Extra load (or reinforced) tire, or
LL = Light load tire or
C, D, E, F, G = Load range associated with the maximum load a tire can carry at a specified pressure
Maximum Load – Maximum load indicates the maximum load this tire is designed to carry
Maximum Pressure – Maximum pressure indicates the maximum permissible cold tire inflation pressure for this tire
EXAMPLE:

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SERVICING AND MAINTENANCE263
LEATHER SURFACES
Mopar Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved
by regular cleaning with a damp soft cloth.
Small particles of dirt can act as an abrasive
and damage the leather upholstery and should
be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft
cloth and Mopar Total Clean. Care should be
taken to avoid soaking your leather upholstery
with any liquid. Please do not use polishes, oils,
cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather
upholstery.
NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom -
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
GLASS SURFACES
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CLEANING THE INSTRUMENT PANEL
C
UPHOLDERS
Removal
Pull the flexible liner from the cupholder drawer
starting at one edge to ease removal.
Cleaning
The liner is top shelf dishwasher safe, or you
may follow the cleaning procedure below.
Soak the liner in a mixture of medium hot tap
water and one teaspoon of mild liquid dish
soap. Let soak for approximately 30 minutes.
After 30 minutes, pull the liner from the water
and dip it back into the water about six times.
This will loosen any remaining debris. Rinse the
liner thoroughly under warm running water.
Shake the excess water from the liner and dry
the outer surfaces with a clean soft cloth.
Installation
Place the liner into the cupholder drawer and
push the liner into place so that the retention
tabs seat into the corresponding openings in
the drawer.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.
8

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272CUSTOMER ASSISTANCE
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED (TDD/
TTY)
To assist customers who have hearing
difficulties, FCA US LLC has installed special
Telecommunication Devices for the Deaf (TDD)
equipment at its customer center. Any hearing
or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY)
in the United States, can communicate with
FCA US LLC by dialing 1-800-380-2479.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after FCA US LLC’s New
Vehicle Limited Warranty expires. The Mopar
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized,
endorsed and backed by FCA US LLC to provide
additional protection beyond your vehicle’s warranty. If you purchased a Mopar Vehicle
Protection Plan, you will receive Plan Provisions
and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call FCA US LLC's Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience.

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