TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 9
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................15
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ....................................................... 80
4 STARTING AND OPERATING ................................................................................................ 118 5 MULTIMEDIA .............................................................................................................................. 220
6 SAFETY ........................................................................................................................................ 273 7 IN CASE OF EMERGENCY .................................................................................................... 334
8 SERVICING AND MAINTENANCE ...................................................................................... 353
9 TECHNICAL SPECIFICATIONS ............................................................................................. 431
10 CUSTOMER ASSISTANCE .....................................................................................................445 11 INDEX ............................................................................................................................................ 450
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ONBOARD DIAGNOSTIC SYSTEM — OBD II ... 116 Onboard Diagnostic System
(OBD II) Cybersecurity ................................116
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ........................................................ 117
STARTING AND OPERATING
STARTING THE ENGINE — GASOLINE
ENGINE ............................................................... 118
Automatic Transmission ............................118
Tip Start Feature .......................................118
Keyless Enter-N-Go — Ignition ...................118Normal Starting Using ENGINE
START/STOP Button .................................119 AutoPark — Rotary Shifter and Eight
Speed Transmission Only ..........................120 Cold Weather Operation
(Below –22°F Or −30°C) .........................122 After Starting ..............................................122
STARTING THE ENGINE — DIESEL ENGINE..... 122
Automatic Transmission ............................123
Keyless Enter-N-Go — Ignition ...................123Extreme Cold Weather...............................125
Normal Starting Procedure — Engine Manifold
Air Temperature Above 66°F (19°C) .......125 Starting Procedure — Engine Manifold
Air Temperature 0°F To 66°F
(–18°C to 19°C)........................................126 Starting Procedure — Engine Manifold Air
Temperature Below 0°F (-18°C) .............. 127 Starting Fluids ............................................ 128
NORMAL OPERATION — DIESEL ENGINE ........128
Cold Weather Precautions ........................ 129
Engine Idling ............................................. 131
Noise........................................................... 132
Stopping The Engine ................................. 133
Idle Shutdown ............................................ 133Programmable Maximum Vehicle
Speed ......................................................... 134 Operating Precautions............................... 134Cooling System Tips .................................. 134Diesel Particulate Filter (DPF) Manual
Regeneration - If Equipped ....................... 135
ENGINE BLOCK HEATER — IF EQUIPPED ........135
ENGINE BREAK-IN RECOMMENDATIONS —
GASOLINE ENGINE ............................................136
ENGINE BREAK-IN RECOMMENDATIONS —
DIESEL ENGINE...................................................137
PARKING BRAKE ............................................... 137
DIESEL EXHAUST BRAKE
(ENGINE BRAKING) ...........................................138
AUTOMATIC TRANSMISSION ............................ 140 Ignition Park Interlock ............................... 141Brake/Transmission Shift Interlock (BTSI)
System ....................................................... 141 Eight-Speed Automatic Transmission — If
Equipped .................................................... 141 Six-Speed Automatic
Transmission — If Equipped ..................... 146 AUXILIARY SWITCHES — IF EQUIPPED ........... 152
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED ...................................................... 153
Electronically Shifted Transfer Case (Eight
Speed Transmission) — If Equipped ........ 153 Electronically Shifted Transfer Case
(Six Speed Transmission) — If Equipped .. 156 Manually Shifted Transfer Case —
If Equipped ................................................. 160
LIMITED-SLIP DIFFERENTIAL .......................... 162
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED .......................................................... 163
POWER STEERING............................................. 163
Hydraulic Power Steering .......................... 163
CRUISE CONTROL SYSTEMS —
IF EQUIPPED ...................................................... 164
Cruise Control — If Equipped ................... 164
Adaptive Cruise Control (ACC) —
If Equipped ................................................ 166
PARKSENSE FRONT/REAR PARK
ASSIST — IF EQUIPPED ..................................... 177
ParkSense Sensors ................................... 178
ParkSense Warning Display...................... 178
ParkSense Display..................................... 178
Enabling And Disabling ParkSense .......... 181Service The ParkSense Park Assist
System........................................................ 182 Cleaning The ParkSense System.............. 182
ParkSense System Usage Precautions .... 182
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LANESENSE — IF EQUIPPED ........................... 183 LaneSense Operation ................................183Turning LaneSense On Or Off ...................184LaneSense Warning Message ..................184
Changing LaneSense Status .....................186
PARKVIEW REAR BACK UP CAMERA ............ 186
AUX Camera — If Equipped .......................188
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED ........................................................... 189
AUX Camera — If Equipped .......................194
ENGINE RUNAWAY ............................................ 195
REFUELING THE VEHICLE — GASOLINE
ENGINE ................................................................ 195
Loose Fuel Filler Cap Message ................196
REFUELING THE VEHICLE — DIESEL
ENGINE ............................................................... 196
Diesel Exhaust Fluid ..................................196
VEHICLE LOADING ............................................ 199
Gross Vehicle Weight Rating (GVWR) ......199Payload .......................................................199Gross Axle Weight Rating (GAWR) ............200
Tire Size ......................................................200
Rim Size......................................................200
Inflation Pressure ......................................200
Curb Weight................................................200
Loading .......................................................200 TRAILER TOWING ............................................... 200
Common Towing Definitions ..................... 201Trailer Hitch Type and Maximum Trailer
Weight ........................................................ 204 Trailer Towing Weights (Maximum Trailer
Weight Ratings) ......................................... 205 Trailer And Tongue Weight ....................... 205
Towing Requirements ............................... 205Towing Tips ................................................ 211
SNOWPLOW — IF EQUIPPED ............................ 212
Before Plowing ........................................... 212
Snowplow Prep Package Model
Availability .................................................. 212 Over The Road Operation With Snowplow
Attached ..................................................... 213 Operating Tips ............................................ 213General Maintenance................................ 213
RECREATIONAL TOWING (BEHIND
MOTORHOME) ...................................................214
Towing This Vehicle Behind Another
Vehicle ........................................................ 214 Recreational Towing — Two-Wheel Drive
Models ........................................................ 215 Recreational Towing — Four-Wheel Drive
Models ........................................................ 215
DRIVING TIPS ...................................................... 218
Driving On Slippery Surfaces ................... 218
Driving Through Water .............................. 218
MULTIMEDIA
UCONNECT SYSTEMS ....................................... 220
CYBERSECURITY ............................................... 220
UCONNECT 3.0 ................................................... 221 Introduction................................................ 221
Radio Mode ................................................ 222
Media Mode ............................................... 224
Phone Mode............................................... 225
UCONNECT SETTINGS ....................................... 228
Customer Programmable Features .......... 228
UCONNECT INTRODUCTION.............................. 244
System Overview ...................................... 244
Safety And General Information ............... 246
UCONNECT MODES ........................................... 247
Steering Wheel Audio Controls ................. 247
Radio Mode ............................................... 247
Media Mode .............................................. 255Phone Mode .............................................. 258
RADIO OPERATION AND MOBILE PHONES.... 269
Regulatory And Safety Information .......... 269
OFF-ROAD PAGES — IF EQUIPPED .................. 270
Off-Road Pages Status Bar ....................... 270Vehicle Dynamics ...................................... 271
Accessory Gauge ....................................... 271
Pitch & Roll................................................. 272Forward Facing Camera ............................ 272
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SAFETY
SAFETY FEATURES ............................................ 273
Anti-Lock Brake System (ABS) ................. 273
Electronic Brake Control (EBC) System ...274
AUXILIARY DRIVING SYSTEMS ........................ 281
Forward Collision Warning (FCW) With
Mitigation — If Equipped............................281 Tire Pressure Monitoring
System (TPMS) ..........................................284
OCCUPANT RESTRAINT SYSTEMS .................. 292
Occupant Restraint Systems Features ....292
Important Safety Precautions ...................293Seat Belt Systems ..................................... 293Supplemental Restraint Systems (SRS) ...302Child Restraints..........................................312
SAFETY TIPS ...................................................... 330
Transporting Passengers ..........................330
Transporting Pets ......................................330
Safety Checks You Should Make Inside
The Vehicle ................................................330 Periodic Safety Checks You Should Make
Outside The Vehicle ...................................332 Exhaust Gas ...............................................333Carbon Monoxide Warnings ......................333
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .......................334
ASSIST AND SOS SYSTEM — IF EQUIPPED..... 335
JACKING AND TIRE CHANGING ........................339
4500/5500 Models .................................. 339Preparations For Jacking........................... 339
Jacking Instructions 4500 And
5500 Series ............................................... 340 To Stow The Flat Or Spare —
If Equipped ................................................ 343 Hub Caps/Wheel Covers — If Equipped ... 343
JUMP STARTING ................................................ 344
Preparations For Jump Start ..................... 344Jump Starting Procedure .......................... 345
IF YOUR ENGINE OVERHEATS .........................346
GEAR SELECTOR OVERRIDE — 6–SPEED
TRANSMISSION ................................................. 347
MANUAL PARK RELEASE — 8 – SPEED
TRANSMISSION ................................................. 348
FREEING A STUCK VEHICLE .............................349
TOWING A DISABLED VEHICLE ........................350 Two-Wheel Drive Models ........................... 351
Four-Wheel Drive Models .......................... 351Emergency Tow Hooks — If Equipped ...... 352
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 352
EVENT DATA RECORDER (EDR) .......................352
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GASOLINE
ENGINE ................................................................ 353
Maintenance Plan ..................................... 354
SCHEDULED SERVICING — DIESEL ENGINE .. 357
Oil Change Indicator System — Cummins
Diesel.......................................................... 357 Perform Service Indicator — Cummins
Diesel ......................................................... 358 Maintenance Plan — Cummins Diesel
Engine ....................................................... 359
ENGINE COMPARTMENT .................................. 364
6.4L Engine ............................................... 364
6.7L Engine ................................................ 365
Checking Oil Level ..................................... 366
Adding Washer Fluid ................................. 366Maintenance-Free Battery ....................... 366Pressure Washing...................................... 367
VEHICLE MAINTENANCE .................................. 367
Engine Oil .................................................. 368
Engine Oil Filter.......................................... 369
Engine Air Cleaner Filter ........................... 369
Air Conditioner Maintenance ................... 371
Accessory Drive Belt Inspection ............... 374Draining Fuel/Water Separator Filter....... 375Engine Mounted Fuel Filter
Replacement.............................................. 376
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Underbody Mounted Fuel Filter
Replacement ..............................................377 Priming If The Engine Has Run Out
Of Fuel .......................................................378 Intervention Regeneration Strategy —
Message Process Flow .............................379 Diesel Exhaust Fluid ..................................379Body Lubrication ........................................380
Windshield Wiper Blades ..........................380
Exhaust System ........................................382
Cooling System .........................................383
Charge Air Cooler — Inter-Cooler ..............386
Brake System ............................................387
Automatic Transmission ............................387
Rear Axle And 4x4 Front Driving Axle
Fluid Level .................................................. 390 Transfer Case ............................................391
Noise Control System Required
Maintenance & Warranty .........................391
TIRES ................................................................... 406
Tire Safety Information .............................406Tires — General Information .....................414 Tire Types ................................................... 418
Spare Tires — If Equipped ......................... 419
Wheel And Wheel Trim Care .................... 421
Snow Traction Devices ............................. 422
Tire Rotation Recommendations .............. 424
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .....................................425
Treadwear .................................................. 426
Traction Grades ......................................... 426
Temperature Grades ................................. 426
STORING THE VEHICLE .....................................427
BODYWORK ........................................................ 427
Protection From Atmospheric Agents....... 427
Body And Underbody Maintenance .......... 427Preserving The Bodywork .......................... 428
INTERIORS ......................................................... 428
Seats And Fabric Parts .............................. 428
Plastic And Coated Parts ........................... 429
Leather Surfaces ....................................... 430Glass Surfaces .......................................... 430
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN) ..... 431
BRAKE SYSTEM ................................................ 431
Hydraulic Brake Assist — If Equipped....... 431
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 432
Torque Specifications................................ 432
FUEL REQUIREMENTS — GASOLINE
ENGINE ................................................................ 433
6.4L Engine ................................................ 433
Reformulated Gasoline ............................ 433Materials Added To Fuel ........................... 434
Gasoline/Oxygenate Blends .................... 434Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 434 CNG And LP Fuel System Modifications .. 435Methylcyclopentadienyl Manganese
Tricarbonyl (MMT) In Gasoline .................. 435 Fuel System Cautions................................ 435
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INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Ram. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This is a specialized utility vehicle. It can go places and perform tasks that are not intended for conventional passenger vehicles. It handles and
maneuvers differently from many passenger vehicles both on-road and off-road, so take time to become familiar with your vehicle. If equipped, the
two-wheel drive version of this vehicle was designed for on-road use only. It is not intended for off-road driving or use in other severe conditions suited
for a four-wheel drive vehicle. Before you start to drive this vehicle, read the Owner’s Manual. Be sure you are familiar with all vehicle controls,
particularly those used for braking, steering, transmission, and transfer case shifting. Learn how your vehicle handles on different road surfaces.
Your driving skills will improve with experience. When driving off-road, or working the vehicle, don’t overload the vehicle or expect the vehicle to
overcome the natural laws of physics. Always observe federal, state, provincial and local laws wherever you drive. As with other vehicles of this type,
failure to operate this vehicle correctly may result in loss of control or a collision Úpage 218.
This Owner's Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance
of your vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC
offers to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
ensure safe and enjoyable operation of your vehicle.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated
in the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement
of the vehicles produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons.
For further information, contact an authorized dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians and genuine MOPAR® parts, and
care about your satisfaction.
1
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102GETTING TO KNOW YOUR INSTRUMENT PANEL
Your vehicle has the ability to alert you to
additional maintenance required on your
vehicle or engine. The following messages may
display in your instrument cluster display:
Perform Service — Your vehicle will require
emissions maintenance at a set interval.
To help remind you when this maintenance
is due, the instrument cluster display will
display “Perform Service”. When the “Perform
Service” message is displayed in the instru -
ment cluster display it is necessary to have the
emissions maintenance performed. Emissions
maintenance may include replacing the
Closed Crankcase Ventilation (CCV) filter
element. The procedure for clearing and reset -
ting the "Perform Service" indicator message is
located in the appropriate Service Information.
Exhaust System — Regeneration Required
Now — "Exhaust Filter XX% Full Safely Drive at
Highway Speeds to Remedy" will be displayed
in the instrument cluster display if the exhaust
particulate filter reaches 80% of its maximum
storage capacity. Under conditions of exclu -
sive short duration and low speed driving
cycles, your Cummins diesel engine and
exhaust after-treatment system may never
reach the conditions required to remove the
trapped PM. If this occurs, the “Exhaust Filter
XX% Full Safely Drive at Highway Speeds to
Remedy” message will be displayed in the
instrument cluster display. If this message is
displayed, you will hear one chime to assist in
alerting you of this condition
By simply driving your vehicle at highway
speeds for as little as 45 minutes, you can
remedy the condition in the particulate filter
system and allow your Cummins diesel
engine and exhaust after-treatment system
to remove the trapped PM and restore the
system to normal operating condition.Exhaust System — Regeneration In Process
Exhaust Filter XX% Full — Indicates that the
DPF is self-cleaning. Maintain your current
driving condition until regeneration is
completed.
Exhaust System — Regeneration Completed —
This message indicates that the DPF
self-cleaning is completed. If this message is
displayed, you will hear one chime to assist in
alerting you of this condition.
Exhaust Service Required — See Dealer
Now — This message indicates regeneration
has been disabled due to a system malfunc -
tion. At this point the engine Powertrain
Control Module (PCM) will register a fault code,
the instrument panel will display a MIL light.
WARNING!
A hot exhaust system can start a fire if you
park over materials that can burn. Such
materials might be grass or leaves coming
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything
that can burn.
CAUTION!
See an authorized dealer, as damage to
the exhaust system could occur soon with
continued operation.
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112GETTING TO KNOW YOUR INSTRUMENT PANEL
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recommended
by the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. If your
vehicle has tires of a different size than the size
indicated on the vehicle placard or tire inflation
pressure label, you should determine the
proper tire inflation pressure for those tires.
As an added safety feature, your vehicle has
been equipped with a TPMS that illuminates
a low tire pressure telltale when one or more
of your tires is significantly underinflated.
Accordingly, when the low tire pressure telltale
illuminates, you should stop and check your
tires as soon as possible, and inflate them to
the proper pressure. Driving on a significantly underinflated tire causes the tire to overheat
and can lead to tire failure. Under inflation also
reduces fuel efficiency and tire tread life, and
may affect the vehicle’s handling and stopping
ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under inflation has not reached the level
to trigger illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the
system is not operating properly. The TPMS
malfunction indicator is combined with the
low tire pressure telltale. When the system
detects a malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence will
continue upon subsequent vehicle start-ups
as long as the malfunction exists. When the
malfunction indicator is illuminated, the system
may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may
occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS from
functioning properly. Always check the TPMS
malfunction telltale after replacing one or more
tires or wheels on your vehicle to ensure that the
replacement or alternate tires and wheels allow
the TPMS to continue to function properly.
CAUTION!
Do not continue driving with one or more
flat tires as handling may be compromised.
Stop the vehicle, avoiding sharp braking and
steering. If a tire puncture occurs, repair
immediately using the dedicated tire repair
kit and contact an authorized dealer as soon
as possible.
CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures
and warning have been established for the tire
size equipped on your vehicle. Undesirable
system operation or sensor damage may
result when using replacement equipment that
is not of the same size, type, and/or style.
Aftermarket wheels can cause sensor damage.
Using aftermarket tire sealants may cause the
Tire Pressure Monitoring System (TPMS)
sensor to become inoperable. After using an
aftermarket tire sealant it is recommended
that you take your vehicle to an authorized
dealer to have your sensor function checked.
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