2021 RAM CHASSIS CAB transmission

162STARTING AND OPERATING
NOTE:
Pausing in transfer case N (Neutral) in vehi -
cles equipped with an automatic transmis -
sion may require shutting the engine OFF to
avoid gear clash while completing the shift. If
difficulty occurs, shift the transmission into
Neutral, hold your foot on the brake, and turn
the engine OFF. Complete the range shift to
the desired mode.

Shifting into or out of 4L is possible with the
vehicle completely stopped, however difficulty
may occur due to the mating clutch teeth not
being properly aligned. Several attempts may
be required for clutch teeth alignment and
shift completion to occur. The preferred
method is with the vehicle rolling 2 to 3 mph
(3 to 5 km/h). Avoid attempting to engage or
disengage 4L with the vehicle moving faster
than 2 to 3 mph (3 to 5 km/h).

Do not attempt to shift into or out of 4L while
the transmission is in gear.
Transfer Case Position Indicator Light
The “Transfer Case Position Indicator Light” in
the instrument cluster is used to alert the driver
that the front axle is fully engaged and all four
wheels are driving.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional
traction on snow, ice, mud, sand and gravel,
particularly when there is a difference between
the traction characteristics of the surface under
the right and left rear wheels. During normal
driving and cornering, the limited-slip unit
performs similarly to a conventional differential.
On slippery surfaces, however, the differential
delivers more of the driving effort to the rear
wheel having the better traction.

The limited-slip differential is especially helpful
during slippery driving conditions. With both rear
wheels on a slippery surface, a slight application
of the accelerator will supply maximum traction.
When starting with only one rear wheel on an
excessively slippery surface, slight momentary
application of the parking brake may be
necessary to gain maximum traction.
Care should be taken to avoid sudden
accelerations when both rear wheels are on a
slippery surface. This could cause both rear
wheels to spin, and allow the vehicle to slide
sideways on the crowned surface of a road or in
a turn.
WARNING!
On vehicles equipped with a limited-slip
differential never run the engine with one rear
wheel off the ground since the vehicle may
drive through the rear wheel remaining on the
ground. You could lose control of the vehicle.

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STARTING AND OPERATING163
POWER TAKE OFF (PTO) OPERATION — IF
EQUIPPED

This vehicle when equipped with PTO Prep and
the AS66RC/AS69RC automatic six-speed, will
allow for an aftermarket upfit with a transmission
driven PTO (power take off). The customer will
have the ability to operate the PTO in either
a “stationary”, “mobile” or “remote” mode.
The vehicles will be factory set to the “stationary”
mode. To select a different mode, or to change
any other PTO setting, you will need to enter the
commercial vehicle menu on the instrument
cluster screen. Details of the PTO selection
modes and further PTO information is available
at the Ram Truck Bodybuilders web site:
https://
www.ramtrucks.com/ram-commercial/
body-builders-guide.html
POWER STEERING
HYDRAULIC POWER STEERING
The standard power steering system will give
you good vehicle response and increased ease
of maneuverability in tight spaces. The system
will provide mechanical steering capability if
power assist is lost.

If for some reason the power assist is interrupted,
it will still be possible to steer your vehicle. Under
these conditions, you will observe a substantial
increase in steering effort, especially at very low
vehicle speeds and during parking maneuvers.

NOTE:
Increased noise levels at the end of the
steering wheel travel are considered normal
and do not indicate that there is a problem
with the power steering system.
Upon initial start-up in cold weather, the
power steering pump may make noise for a
short amount of time. This is due to the cold,
thick fluid in the steering system. This noise
should be considered normal, and it does not
in any way damage the steering system.
Power Steering Fluid Check
Checking the power steering fluid level at a
defined service interval is not required. The fluid
should only be checked if a leak is suspected,
abnormal noises are apparent, and/or the
system is not functioning as anticipated. Check
fluid level when the engine is cold and off.
Coordinate inspection efforts through an
authorized dealer.
CAUTION!
Prolonged operation of the steering system
at the end of the steering wheel travel will
increase the steering fluid temperature and it
should be avoided when possible. Damage to
the power steering pump may occur.
WARNING!
Fluid level should be checked on a level
surface and with the engine off to prevent
injury from moving parts and to ensure
accurate fluid level reading. Do not overfill.
Use only manufacturer's recommended
power steering fluid.
4

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STARTING AND OPERATING165
To Set A Desired Speed
Turn the Cruise Control on. When the vehicle
has reached the desired speed, push the SET (-)
button and release. Release the accelerator
and the vehicle will operate at the selected
speed. Once a speed has been set, a message
“CRUISE CONTROL SET TO MPH (km/h)” will
appear indicating the set speed. A cruise
indicator lamp, along with set speed will also
appear and stay on in the instrument cluster
display when the speed is set.
NOTE:
The vehicle should be traveling at a steady
speed and on level ground before pushing the
SET (-) button.
To Vary The Speed Setting
To Increase Or Decrease The Set Speed
When Cruise Control is set, you can increase
the speed by pushing the RES (+) button, or
decrease speed by pushing the SET (-) button.
U.S. Speed (mph)
Pushing the RES (+) button, or SET (-) button
once will result in a 1 mph speed adjustment.
Each subsequent tap of the button results in
an adjustment of 1 mph.
If the button is continually pushed, the set
speed will continue to adjust until the button
is released, then the new set speed will be
established.
Metric Speed (km/h)
Pushing the RES (+), or SET (-) button once
will result in a 1 km/h speed adjustment.
Each subsequent tap of the button results in
an adjustment of 1 km/h.
If the button is continually pushed, the set
speed will continue to adjust until the button
is released, then the new set speed will be
established.
To Accelerate For Passing
While the Cruise Controls is set, press the
accelerator as you would normally. When the
pedal is released, the vehicle will return to the
set speed.
Using Cruise Control On Hills
The transmission may downshift on hills to
maintain the vehicle set speed.
The Cruise Control system maintains speed up
and down hills. A slight speed change on
moderate hills is normal. On steep hills, a greater speed loss or gain may occur so it may
be preferable to drive without Cruise Control.
To Resume Speed
To resume a previously set speed, push the
RES (+) button and release. Resume can be
used at any speed above 20 mph (32 km/h).
To Deactivate
A soft tap on the brake pedal, pushing the
CANCEL button, or normal brake pressure while
slowing the vehicle will deactivate the Cruise
Control without erasing the set speed from
memory.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the
conditions, and you could lose control and
have an accident. Do not use Cruise Control
in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
4

21_DPF_OM_EN_USC_t.book Page 165

168STARTING AND OPERATING
Adaptive Cruise Control (ACC) Menu
The instrument cluster display will show the
current ACC system settings. The information it
displays depends on ACC system status.
Push the ACC on/off button until one of the
following appears in the instrument cluster
display:
Adaptive Cruise Control Off
When ACC is deactivated, the display will read
“Adaptive Cruise Control Off.”
Adaptive Cruise Control Ready
When ACC is activated, but the vehicle speed
setting has not been selected, the display will
read “Adaptive Cruise Control Ready.”
Adaptive Cruise Control Set
When the RES (+) or the SET(-) button is pushed,
the display will read “ACC SET.”
When ACC is set, the set speed will show in the
instrument cluster display.
The ACC screen may display once again if any of
the following ACC activity occurs:
System Cancel
Driver Override
System Off
ACC Proximity Warning
ACC Unavailable Warning
The instrument cluster display will return to the
last display selected after five seconds of no
ACC display activity.
Activating Adaptive Cruise Control (ACC)
The minimum set speed for the ACC system is
20 mph (32 km/h).
When the system is turned on and in the ready
state, the instrument cluster display will read
“ACC Ready.”
When the system is off, the instrument cluster
display will read “Adaptive Cruise Control (ACC)
Off.”
NOTE:
You cannot engage ACC under the following
conditions:
When in 4WD Low
When brakes are applied
When the parking brake is applied
When the automatic transmission is in PARK,
REVERSE or NEUTRAL
When the vehicle speed is below the
minimum speed range
When the brakes are overheated
When the driver’s door is open at low speeds
When the driver’s seat belt is unbuckled at
low speed
Electronic Stability Control (ESC) Full Off
mode is active
To Activate/Deactivate
Push and release the Adaptive Cruise Control
(ACC) on/off button. The ACC menu in the
instrument cluster displays “ACC Ready.”
To turn the system off, push and release the
Adaptive Cruise Control (ACC) on/off button
again. At this time, the system will turn off
and the instrument cluster display will show
“Adaptive Cruise Control (ACC) Off.”

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206STARTING AND OPERATING
(Continued)
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer.
For the proper tire replacement procedures.
Replacing tires with a higher load carrying
capacity will not increase the vehicle's GVWR
and GAWR limits.
For further information Ú page 406.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer. This could cause inad -
equate braking and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer
with electronically actuated brakes. When
towing a trailer equipped with a hydraulic
surge actuated brake system, an electronic
brake controller is not required.
Trailer brakes are recommended for trailers
over 1,000 lbs (453 kg) and required for
trailers in excess of 2,000 lbs (907 kg).
WARNING!

Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be diffi -
cult for the driver to control. You could lose
control of your vehicle and have a collision.

When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING! (Continued)

21_DPF_OM_EN_USC_t.book Page 206

STARTING AND OPERATING211
This light check sequence will continue for a
total of five minutes.
The sequence will only activate if the following
conditions are met:
Vehicle is equipped with the Trailer Tow
Package
Vehicle is in PARK
Vehicle is not in motion
Ignition in ACC or RUN
Remote start is inactive
Brakes are not applied
Left turn signal is not applied
Right turn signal not applied
Hazard switch is not applied
The sequence will cancel if any of the following
conditions occur:
Brakes are applied
Vehicle is shifted from PARK
Vehicle is no longer stationary
Left turn signal activated from stalk
Right turn signal is activated from stalk
Hazard switch is activated
Any button on the key fob is pushed
Ignition button is pushed
High Beam stalk position is changed
Sequence is canceled in the instrument
cluster
TOWING TIPS
Before setting out on a trip, practice turning,
stopping, and backing up the trailer in an area
located away from heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing.
The transmission controls include a drive
strategy to avoid frequent shifting when towing.
However, if frequent shifting does occur while in
DRIVE, select TOW/HAUL mode or select a lower
gear range (using the Electronic Range Select
(ERS) shift control). NOTE:
Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while
operating the vehicle under heavy loading
conditions will improve performance and
extend transmission life by reducing excessive
shifting and heat build-up. This action will also
provide better engine braking.
Six-Speed Automatic Transmission Only
When towing a loaded trailer up steep grades
at low speeds (20 mph [32 km/h] or below),
holding your vehicle in FIRST gear (using the
ERS shift control) can help to avoid
transmission overheating.
If you regularly tow a trailer for more than
45 minutes of continuous operation, then
change the automatic transmission fluid and
filter(s) as specified for "police, taxi, fleet, or
frequent trailer towing." Ú
page 354.
NOTE:
Check the automatic transmission fluid level
before towing (Six-speed automatic only).
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212STARTING AND OPERATING
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear
range (using the Electronic Range Select (ERS)
shift control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Cruise Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Cruise Control in flat terrain and with
light loads to maximize fuel efficiency.
SNOWPLOW — IF EQUIPPED
Snowplow Prep Packages are available as a
factory installed option. These packages
include components necessary to equip your
vehicle with a snowplow. NOTE:
Before installation of a snowplow it is highly
recommended that the owner/installer obtain
and follow the recommendations contained
within the current Body Builders Guide. See an
authorized dealer, installer or snowplow manu
-
facturer for this information. There are unique
electrical systems that must be connected to
properly ensure operator safety and prevent
overloading vehicle systems.
BEFORE PLOWING
Check the hydraulic system for leaks and
proper fluid level.
Check the mounting bolts and nuts for proper
tightness.
Check the runners and cutting edge for
excessive wear. The cutting edge should be
¼ to ½ inches (6 cm to 1.2 cm) above ground
in snow plowing position.
Check that snowplow lighting is connected
and functioning properly.
SNOWPLOW PREP PACKAGE MODEL
A
VAILABILITY
For Information about snowplow applications
visit www.ramtrucks.com or refer to the current
Body Builders Guide.

1. The maximum number of occupants in the
truck should not exceed two.

2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc.
WARNING!
Attaching a snowplow to this vehicle could
adversely affect performance of the airbag
system in a collision. Do not expect that the
airbag will perform as described earlier in this
manual.
CAUTION!
The “Lamp Out” indicator could illuminate if
exterior lamps are not properly installed.

21_DPF_OM_EN_USC_t.book Page 212

STARTING AND OPERATING213
The loaded vehicle weight, including the
snowplow system, all aftermarket accessories,
driver, passengers, options, and cargo, must
not exceed either the Gross Vehicle Weight
Rating (GVWR) or Gross Axle Weight Rating
(GAWR). These weights are specified on the
Safety Compliance Certification Label on the
driver's side door opening.
NOTE:
Detach the snowplow when transporting
passengers.

Vehicle front end wheel alignment was
set to specifications at the factory without
consideration for the weight of the plow.
Front end toe-in should be checked and reset
if necessary at the beginning and end of the
snowplow season. This will help prevent uneven
tire wear.

The blade should be lowered whenever the
vehicle is parked.

Maintain and operate your vehicle and snowplow
equipment following the recommendations
provided by the specific snowplow manufacturer.
OVER THE ROAD OPERATION WITH
S
NOWPLOW ATTACHED

The blade restricts air flow to the radiator and
causes the engine to operate at higher than
normal temperatures. Therefore, when
transporting the plow, angle the blade completely
and position it as low as road or surface
conditions permit. Do not exceed 40 mph
(64 km/h). The operator should always maintain
a safe stopping distance and allow adequate
passing clearance.

OPERATING TIPS
Under ideal snow plowing conditions, 20 mph
(32 km/h) should be maximum operating
speed. The operator should be familiar with the
area and surface to be cleaned. Reduce speed
and use extreme caution when plowing
unfamiliar areas or under poor visibility.
GENERAL MAINTENANCE
Snowplows should be maintained in
accordance with the plow manufacturer's
instructions.
Keep all snowplow electrical connections and
battery terminals clean and free of corrosion.
When plowing snow, to avoid transmission and
drivetrain damage, the following precautions
should be observed.
Operate with transfer case in 4L when
plowing small or congested areas where
speeds are not likely to exceed 15 mph
(24 km/h). At higher speeds operate in
4WD High.
Vehicles with automatic transmissions
should use 4WD Low range when plowing
deep or heavy snow for extended periods of
time to avoid transmission overheating.
Do not shift the transmission unless the
engine has returned to idle and wheels have
stopped. Make a practice of stepping on the
brake pedal while shifting the transmission.
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