STARTING AND OPERATING197
NOTE:
Your vehicle is equipped with a DEF injection
system. You may occasionally hear an audible
clicking noise. This is normal operation.
The DEF pump will run for a period of time
after engine shutdown to purge the DEF
system. This is normal operation.
Diesel Exhaust Fluid Storage
Diesel Exhaust Fluid (DEF) is considered a very
stable product with a long shelf life. If DEF is kept
in temperatures between 10° and 90°F (-12°
and 32°C), it will last a minimum of one year.
DEF is subject to freezing at the lowest
temperatures. For example, DEF may freeze
at temperatures at or below 12°F (-11°C).
The system has been designed to operate in
this environment.
NOTE:
When working with DEF, it is important to know that:
Any containers or parts that come into contact
with DEF must be DEF compatible (plastic or
stainless steel). Copper, brass, aluminum, iron or non-stainless steel should be avoided as
they are subject to corrosion by DEF.
If DEF is spilled, it should be wiped up
completely.
Adding Diesel Exhaust Fluid (DEF)
The DEF gauge (located on the instrument
cluster) will display the level of DEF remaining in
the tank Ú
page 90.
NOTE:
Driving conditions (altitude, vehicle speed,
load, etc.) will effect the amount of DEF that
is used in your vehicle.
Another factor is that outside temperature
can affect DEF consumption. In cold condi -
tions, 12°F (-11°C) and below, the DEF
gauge needle can stay on a fixed position and
may not move for extended periods of time.
This is a normal function of the system.
There is an electric heater inside the DEF
tank that automatically works when neces -
sary. And if the DEF supply does freeze, the
truck will operate normally until it thaws. DEF Fill Procedure
NOTE:
For the correct fluid type Ú
page 440.
Remove cap from DEF tank (located on drivers
side of the vehicle or in fuel door).
DEF Filler Cap And Fuel Fill Chassis Cab Models
1 — Diesel Exhaust Fluid (DEF) Fill Location
2 — Diesel Fuel Fill Location
4
21_DPF_OM_EN_USC_t.book Page 197
STARTING AND OPERATING199
Stop filling the DEF tank immediately if DEF
splashes or wells back in the filler neck.
Reinstall cap onto DEF filler tube. Filling The Def Tank In Cold Climates
Since DEF will begin to freeze at 12°F (-11°C),
your vehicle is equipped with an automatic DEF
heating system. This allows the DEF injection
system to operate properly at temperatures
below 12°F (-11°C). If your vehicle is not in
operation for an extended period of time with
temperatures below 12°F (-11°C), the DEF in
the tank may freeze. If the tank is overfilled and
freezes, it could be damaged. Therefore, do not
overfill the DEF tank.
Extra care should be taken when filling with
portable containers to avoid overfilling. Note the
level of the DEF gauge in your instrument cluster.
You may safely add a maximum of 2 gallons
(7.5 liters) of DEF from portable containers when
your DEF gauge is reading ½ full.
VEHICLE LOADING
GROSS VEHICLE WEIGHT RATING
(GVWR)
The GVWR is the total permissible weight of your
vehicle including driver, passengers, vehicle,
options and cargo. The label also specifies
maximum capacities of front and rear axle
systems (GAWR). Total load must be limited
so GVWR and front and rear GAWR are not
exceeded.
PAYLOAD
The payload of a vehicle is defined as the
allowable load weight a truck can carry,
including the weight of the driver, all
passengers, options and cargo.
Never add anything other than DEF to the
tank – especially any form of hydrocarbon
such as diesel fuel, fuel system additives,
gasoline, or any other petroleum-based
product. Even a very small amount of these,
less than 100 parts per million or less than
1 oz. per 78 gallons (295 liters) will contam -
inate the entire DEF system and will require
replacement. If owners use a container,
funnel or nozzle when refilling the tank, it
should either be new or one that is has only
been used for adding DEF. Mopar provides
an attachable nozzle with its DEF for this
purpose.
CAUTION! (Continued)
4
21_DPF_OM_EN_USC_t.book Page 199
200STARTING AND OPERATING
GROSS AXLE WEIGHT RATING (GAWR)
The GAWR is the maximum permissible load
on the front and rear axles. The load must be
distributed in the cargo area so that the GAWR
of each axle is not exceeded.
Each axle GAWR is determined by the
components in the system with the lowest load
carrying capacity (axle, springs, tires or wheels).
Heavier axles or suspension components
sometimes specified by purchasers for increased
durability does not necessarily increase the
vehicle's GVWR.
TIRE SIZE
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
RIM SIZE
This is the rim size that is appropriate for the tire
size listed.
INFLATION PRESSURE
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full GAWR.
CURB WEIGHT
The curb weight of a vehicle is defined as the
total weight of the vehicle with all fluids, including
vehicle fuel, at full capacity conditions, and with
no occupants or cargo loaded into the vehicle.
The front and rear curb weight values are
determined by weighing your vehicle on a
commercial scale before any occupants or
cargo are added.
LOADING
The actual total weight and the weight of the
front and rear of your vehicle at the ground can
best be determined by weighing it when it is
loaded and ready for operation.
The entire vehicle should first be weighed on a
commercial scale to ensure that the GVWR has
not been exceeded. The weight on the front and
rear of the vehicle should then be determined
separately to be sure that the load is properly
distributed over the front and rear axles.
Weighing the vehicle may show that the GAWR
of either the front or rear axle has been
exceeded but the total load is within the
specified GVWR. If so, weight must be shifted
from front to rear or rear to front as appropriate
until the specified weight limitations are met. Store the heavier items down low and be sure
that the weight is distributed equally. Stow all
loose items securely before driving.
Improper weight distributions can have an
adverse effect on the way your vehicle steers
and handles and the way the brakes operate.
TRAILER TOWING
In this section you will find safety tips and
information on limits to the type of towing you
can reasonably do with your vehicle. Before
towing a trailer, carefully review this information
to tow your load as efficiently and safely as
possible.
To maintain the New Vehicle Limited Warranty
coverage, follow the requirements and
recommendations in this manual concerning
vehicles used for trailer towing.
CAUTION!
Do not load your vehicle any heavier than the
GVWR or the maximum front and rear GAWR. If
you do, parts on your vehicle can break, or it
can change the way your vehicle handles.
This could cause you to lose control. Also
overloading can shorten the life of your vehicle.
21_DPF_OM_EN_USC_t.book Page 200
212STARTING AND OPERATING
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear
range (using the Electronic Range Select (ERS)
shift control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Cruise Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Cruise Control in flat terrain and with
light loads to maximize fuel efficiency.
SNOWPLOW — IF EQUIPPED
Snowplow Prep Packages are available as a
factory installed option. These packages
include components necessary to equip your
vehicle with a snowplow. NOTE:
Before installation of a snowplow it is highly
recommended that the owner/installer obtain
and follow the recommendations contained
within the current Body Builders Guide. See an
authorized dealer, installer or snowplow manu
-
facturer for this information. There are unique
electrical systems that must be connected to
properly ensure operator safety and prevent
overloading vehicle systems.
BEFORE PLOWING
Check the hydraulic system for leaks and
proper fluid level.
Check the mounting bolts and nuts for proper
tightness.
Check the runners and cutting edge for
excessive wear. The cutting edge should be
¼ to ½ inches (6 cm to 1.2 cm) above ground
in snow plowing position.
Check that snowplow lighting is connected
and functioning properly.
SNOWPLOW PREP PACKAGE MODEL
A
VAILABILITY
For Information about snowplow applications
visit www.ramtrucks.com or refer to the current
Body Builders Guide.
1. The maximum number of occupants in the
truck should not exceed two.
2. The total GVWR or the Front GAWR or the Rear GAWR should never be exceeded.
3. Cargo capacity will be reduced by the addition of options or passengers, etc.
WARNING!
Attaching a snowplow to this vehicle could
adversely affect performance of the airbag
system in a collision. Do not expect that the
airbag will perform as described earlier in this
manual.
CAUTION!
The “Lamp Out” indicator could illuminate if
exterior lamps are not properly installed.
21_DPF_OM_EN_USC_t.book Page 212
230MULTIMEDIA
Units
When the Units button is pressed on the touchscreen, the system displays the different measurement options. The selected unit of measurement will
display in the instrument cluster display and Navigation system (if equipped). The available settings are:Keyboard
This setting will change the keyboard type on the display. The selectable keyboards are
“ABCDEF Keyboard”, “QWERTY Keyboard”, and “AZERTY Keyboard”.
Touchscreen Beep This setting will allow you to turn the touchscreen beep on or off.
Control Screen Timeout This setting allows you to set the Control Screen to turn off automatically after five seconds or
stay open until manually closed.
Navigation Next Turn Pop-ups Displayed in Cluster This setting will display navigation prompts in the Instrument Cluster Display.
Phone Pop-ups Displayed In Cluster This setting will display smartphone notifications and messages in the Instrument Cluster
Display.
Fuel Saver Display This setting will enable fuel saver mode in the Instrument Cluster Display.
Ready To Drive Pop-ups This setting will enable the Ready To Drive Pop-ups in the Instrument Cluster Display.
Setting Name Description
USThis setting will change the unit of measurement on the display to US.
Metric This setting will change the unit of measurement on the display to Metric.
Custom This setting changes the “Speed” (MPH or km/h), “Distance” (mi or km), “Fuel Consumption”
(MPG [US], MPG [UK], L/100 km, or km/L), “Pressure” (psi, kPa, or bar), “Temperature”
(°C or °F), and “Capacity” (Gal [US], Gal [UK], or L) units of measurement independently.
Setting Name
Description
21_DPF_OM_EN_USC_t.book Page 230
SAFETY285
NOTE:
The TPMS is not intended to replace normal
tire care and maintenance or to provide
warning of a tire failure or condition.
If your vehicle is not equipped with the Tire
Fill Alert feature the TPMS should not be used
as a tire pressure gauge while adjusting your
tire pressure.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to
tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle’s handling and stopping ability.
The TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsi -
bility to maintain correct tire pressure using an
accurate tire pressure gauge, even if underin-
flation has not reached the level to trigger illu -
mination of the TPMS Warning Light.
Seasonal temperature changes will affect
tire pressure, and the TPMS will monitor the
actual tire pressure in the tire.
Example: Tire Pressure Monitoring System Display
The Tire Pressure Monitoring System (TPMS)
uses wireless technology with wheel rim
mounted electronic sensors to monitor tire
pressure levels. Sensors, mounted to each
wheel as part of the valve stem, transmit tire
pressure readings to the receiver module.
NOTE:
It is particularly important for you to check the
tire pressure in all of the tires on your vehicle
monthly and to maintain the proper pressure.
CAUTION!
The TPMS has been optimized for the orig -
inal equipment tires and wheels. TPMS
pressures and warning have been estab -
lished for the tire size equipped on your
vehicle. Undesirable system operation or
sensor damage may result when using
replacement equipment that is not of the
same size, type, and/or style. Aftermarket
wheels can cause sensor damage.
Using aftermarket tire sealants may cause
the Tire Pressure Monitoring System
(TPMS) sensor to become inoperable.
After using an aftermarket tire sealant it is
recommended that you take your vehicle to
an authorized dealership to have your
sensor function checked.
After inspecting or adjusting the tire pres -
sure always reinstall the valve stem cap.
This will prevent moisture and dirt from
entering the valve stem, which could
damage the TPMS sensor.
6
21_DPF_OM_EN_USC_t.book Page 285
SERVICING AND MAINTENANCE357
SCHEDULED SERVICING — DIESEL ENGINE
Required Maintenance Intervals
Refer to the maintenance plan on the following
pages for the required maintenance intervals.
More frequent maintenance may be needed in
severe conditions, such as dusty areas and very
short trip driving. In some extreme conditions,
additional maintenance not specified in the
maintenance schedule may be required.
At Each Stop For Fuel
Check the engine oil level at least 30 minutes
after a fully warmed engine is shut off. Checking
the oil level while the vehicle is on level ground
will improve the accuracy of the oil level
reading. Add oil only when the level is at or
below the ADD or MIN mark. Once A Month
Inspect the batteries, and clean and tighten
the terminals as required.
Check the fluid levels of the coolant reservoir,
brake master cylinder, and automatic trans-
mission, and add as needed.
At Each Oil Change
Change the engine oil filter.
Inspect the exhaust system.
Inspect engine air cleaner filter. Replace the
engine air cleaner filter, if necessary.
Inspect the CV/Universal joints.
Check the coolant level, hoses, and clamps.
Inspect front end, and lubricate — If equipped
with serviceable fittings.
Inspect and replace the Evaporative System
Fresh Air Filter as necessary, replacement
may be more frequent if vehicle is operated
in extreme dusty conditions. Inspection and service should also be
performed anytime a malfunction is observed or
suspected. Retain all receipts.
NOTE:
Using white lithium grease, lubricate the door
hinge pivot joints twice a year to prevent prema-
ture wear.
OIL CHANGE INDICATOR SYSTEM —
C
UMMINS DIESEL
Your vehicle is equipped with an engine oil
change indicator system. This system will alert
you when it is time to change your engine oil by
displaying the words “Oil Change Due” in your
instrument cluster display. The oil change
reminder will remind the owner to change the
engine oil every 15,000 miles (24,000 km) or
500 hours, whichever comes first, except for the
Chassis Cab models configured with optional
B20 capability that are using greater than 5%
levels of biodiesel, which are 12,500 miles
(20,000 km) or 400 hours, whichever comes
first. Failure to change the engine oil per the
maintenance schedule can result in internal
engine damage.
CAUTION!
Failure to perform the required maintenance
items may result in damage to the vehicle.
8
21_DPF_OM_EN_USC_t.book Page 357
358SERVICING AND MAINTENANCE
An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer Úpage 90.
Replace the engine oil and oil filter every
15,000 miles (24,000 km) or 12 months, or sooner if prompted by the oil change indicator
system. Under no circumstances should oil
change intervals exceed 15,000 miles
(24,000 km) or 12 months, whichever
comes first.
NOTE:
Under no circumstances should oil change
intervals exceed 15,000 miles (24,000 km)
or 12 months or 500 Hours, whichever
comes first.
Replace the engine oil and oil filter every
12,500 miles (20,000 km) or 400 hours,
whichever comes first when running greater
than 5% levels of biodiesel (Chassis Cab
models configured with optional B20 capa -
bility).
If Chassis Cab models configured with optional
B20 capability are operated with greater than
5% levels of biodiesel, the oil change interval
must not exceed 12,500 miles (20,000 km) or
400 hours, whichever comes first under any
circumstances. See the Fuel Requirements
section for more information regarding
operation with biodiesel blend (B6-B20) fuel
meeting ASTM specification D-7467.PERFORM SERVICE INDICATOR —
C
UMMINS DIESEL
Your vehicle will require emissions maintenance
at a set interval. To help remind you when this
maintenance is due, the instrument cluster will
display “Perform Service”. When the “Perform
Service” message is displayed on the instrument
cluster it is necessary to have the emissions
maintenance performed. Emissions
maintenance may include replacing the Closed
Crankcase Ventilation (CCV) filter element.
The procedure for clearing and resetting the
“Perform Service” indicator message is located in
the appropriate Service Information.
21_DPF_OM_EN_USC_t.book Page 358