2021 RAM 1500 ECU

MULTIMEDIA303
CONNECTED SERVICES VEHICLE FINDER
FAQ
S

1.
Can someone else locate my vehicle?
Your
vehicle may be located by anyone who has
your PIN and access to your account. It is
your responsibility to guard your PIN
accordingly. See the Uconnect and
SiriusXM Guardian™ terms of service for
more information.

2. How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or
more for the request to get through to your
vehicle.
3. How do I turn off the horn and lights after I
turn them on? If you are close enough to the
vehicle, you can use the key fob to turn off
the horn and lights by pressing the red
Panic button.
CONNECTED SERVICES STOLEN VEHICLE
A
SSISTANCE FAQS

1.
Can someone locate my vehicle?
To
enhance your privacy, and the privacy of
others using your vehicle, a stolen vehicle police report is required for you to activate
this service. You must involve local law
enforcement to have SiriusXM Guardian™
locate your vehicle. We may also locate the
vehicle for other law enforcement or
government agencies, subject to a valid
court order telling SiriusXM Guardian™ to
do so. We will also provide the service for
FCA entities to locate a vehicle that you
have purchased through them.

2. How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be
contacted by law enforcement.
3. Can SiriusXM Guardian™ lower my
insurance rates? Some insurance providers
offer lower rates on vehicles equipped with
systems that can deter auto theft. When
shopping for insurance, be sure to inform
the insurance provider of your SiriusXM
Guardian™ services subscription to find out
if the insurance provider can offer you a
lower rate. NOTE:
Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle
and yourself.
CONNECTED SERVICES REMOTE VEHICLE
S
TART FAQS

1.
How long does it take to remotely start my
vehicle?
Depending on various conditions,
it can take three minutes or more for the
request to get through to your vehicle.

2. Which is faster, my key fob or the Uconnect
App? Your key fob will remote start your
vehicle more quickly. However its range is
limited. For example, when you are leaving
the stadium after the game, you can use the
Uconnect App to remote start your vehicle
and have the inside of your vehicle
comfortable by the time you get to it.
3. Will my vehicle be safe if I lose my wireless
device? People sometimes lose their
wireless devices, which is why security
measures have been engineered into the
Uconnect App. Asking for your username,
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304MULTIMEDIA
password and SiriusXM Guardian™ Security
PIN help to ensure that nobody can start
your vehicle if they happen to find your
device.
4. Can someone drive off with my vehicle
using the App? No. Driving your vehicle still
requires the keys to be in the vehicle. The
Remote Start feature simply starts the
engine to warm up or cool down the interior
before you arrive.
5. Can I stop a vehicle that is being driven with
the cancel Remote Vehicle Start command?
No. If the vehicle is in motion, the cancel
Remote Vehicle Start button will not stop
the vehicle.
6. Why can’t all mobile devices use the
Uconnect App? The Uconnect App has been
designed to work on most devices with the
Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.CONNECTED SERVICES REMOTE HORN
& L
IGHTS FAQS

1.
How long does it take to sound my horn and
flash the lights?
Depending on various
conditions, it can take three minutes or
more for the request to get through to your
vehicle.

2. Which is faster, my key fob or the Uconnect
App? Your key fob will sound the horn and
flash the lights quicker; however its range is
limited.
3. How do I turn off the horn and lights after I
turn them on? If you are close enough to the
vehicle, you can use the key fob to turn off
the horn and lights by pressing the red
Panic button. Otherwise, Remote Horn &
Lights will continue for a maximum of three
minutes.
4. Why can’t all mobile devices use the
Uconnect App? The Uconnect App has been
designed to work on most devices with the
Apple® and Android™ operating systems.
The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
CONNECTED SERVICES ACCOUNT FAQS

1.
How do I register for my SiriusXM
Guardian™ account? There are three ways
that you can register your SiriusXM
Guardian™ Account:
Push the Assist button. A call will be
placed to an agent who can assist in
registering your new account.
Press the Activate Services icon in the
Apps menu. Select the button to speak
with an agent, who can assist in regis -
tering your new account.
Press the Activate Services icon in the
Apps menu. Enter your email on the
touchscreen and then follow the prompts
from the provided email. You will receive
an email with an activation link that will
be good for 72 hours. Once you click the
activation link, you will be prompted to fill
out your information and accept Terms
and Conditions. Then, you will be directed
to the SiriusXM Guardian™ home page to
complete your profile and demo the
remote services.

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MULTIMEDIA305
2.Why do I need an email address? Without
an email address, customers cannot
register for SiriusXM Guardian™. Customers
need to register so they can subscribe to
receive additional services and create a
SiriusXM Guardian™ Security PIN for
remote command requests.
3. How do I create a SiriusXM Guardian™
security PIN? Set up your SiriusXM
Guardian™ Security PIN during the
registration process. The SiriusXM
Guardian™ Security PIN will be required to
authenticate you when accessing your
account via SiriusXM Guardian™ Call or
performing any remote services, such as
Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™
security PIN? If you’ve already activated
services and forgot your SiriusXM
Guardian™ Security PIN, you can reset the
PIN by selecting Edit Profile on your Owner’s
Site.
5. How do I update my SiriusXM Guardian™
payment account address? Your SiriusXM
Guardian™ Payment Account address can be updated online, or by calling SiriusXM
Guardian™ Customer Care from ASSIST in
your vehicle. To update online: login to your
Owner’s Site, and select Edit Profile >
SiriusXM Guardian™ Payment Account.
6. How do I update my SiriusXM Guardian™
profile? Your name, home address, phone
number, email address and SiriusXM
Guardian™ Security PIN can be updated
online on your Owner’s Site. Log in to your
Owner’s Site then select Edit Profile to edit
your personal information. Make your edits
and click Save.
7. Can I try features or packages before I buy
them? Your new vehicle purchase may have
come with an included trial period for
certain Apps and services.
8. Can I access every App and service while
driving? No, some applications and services
are not available while driving. For your own
safety, it is not possible to use some of the
touchscreen features while the vehicle is in
motion (e.g. key pad).
9. What happens when my subscription
comes up for renewal? If you have added a
credit card to your account information, your subscription will be automatically
renewed for a term length in accordance
with the service plan that you have selected
at the then current subscription rate and on
every renewal date thereafter, unless you
cancel your subscription by calling SiriusXM
Guardian™ Care. If you have not added a
credit card to your account, SiriusXM
Guardian™ will send you an email or letter
in advance of your expiration date to remind
you that your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™
notification preferences? Contact SiriusXM
Guardian™ Customer Care, or go to your
Owner’s Site and then update your
preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact
SiriusXM Guardian™ Customer Care by
pushing the ASSIST button on your rearview
mirror.
12. How do I update my credit card
information? Login to your Owner’s Site,
and select Edit Profile, then select SiriusXM
Guardian™ Payment Account.
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334SAFETY
Trailer Tire Pres sure System Not Configured
A “Trailer Tire Pressure System Not Configured”
message will be displayed in the instrument
cluster on the TTPMS instrument cluster
graphic when a trailer number is selected that
has not had trailer tire pressure sensors paired.
To correct this condition, see Ú page 237.
Trailer Sensors Detected Do Not Match Active
Trailer
The “Trailer Sensors Detected Do Not Match
Active Trailer” message will be displayed in the
instrument cluster when the trailer sensors
being received by the TTPMS module do not
match the trailer sensors paired to the current
trailer number selected. This message will be
displayed when the sensors being received
completely match the sensors paired to another
trailer number configured in the TTPMS module.
To correct this condition, the correct trailer
number must be selected in the radio
Ú page 237.OCCUPANT RESTRAINT SYSTEMS
Some of the most important safety features in
your vehicle are the restraint systems:
OCCUPANT RESTRAINT SYSTEMS
F
EATURES
Seat Belt Systems
Supplemental Restraint Systems (SRS) Air
Bags
Child Restraints
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask an authorized
dealer.
IMPORTANT SAFETY PRECAUTIONS
Please pay close attention to the information in
this section. It tells you how to use your restraint
system properly, to keep you and your
passengers as safe as possible.
Here are some simple steps you can take to
minimize the risk of harm from a deploying air
bag:
1. Children 12 years old and under should
always ride buckled up in the rear seat of a
vehicle with a rear seat.

2. A child who is not big enough to wear the vehicle seat belt properly must be secured
in the appropriate child restraint or
belt-positioning booster seat in a rear
seating position Ú page 355.
3. If a child from 2 to 12 years old (not in a rear-facing child restraint) must ride in the
front passenger seat, move the seat as far
back as possible and use the proper child
restraint Ú page 355.
4. Never allow children to slide the shoulder belt behind them or under their arm.
5. You should read the instructions provided with your child restraint to make sure that
you are using it properly.
6. All occupants should always wear their lap and shoulder belts properly.
7. The driver and front passenger seats should be moved back as far as practical to allow
the front air bags room to inflate.

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336SAFETY
(Continued)
The BeltAlert warning sequence may repeat
based on vehicle speed until the driver and
occupied outboard front seat passenger seat
belts are buckled. The driver should instruct all
occupants to buckle their seat belts.
Change Of Status
If the driver or outboard front seat passenger (if
equipped with outboard front passenger seat
BeltAlert) unbuckles their seat belt while the
vehicle is traveling, the BeltAlert warning
sequence will begin until the seat belts are
buckled again.
The outboard front passenger seat BeltAlert is
not active when the outboard front passenger
seat is unoccupied. BeltAlert may be triggered
when an animal or other items are placed on
the outboard front passenger seat or when the
seat is folded flat (if equipped). It is
recommended that pets be restrained in the
rear seat (if equipped) in pet harnesses or pet
carriers that are secured by seat belts, and
cargo is properly stowed.
BeltAlert can be activated or deactivated by an
authorized dealer. FCA US LLC does not
recommend deactivating BeltAlert.NOTE:
If BeltAlert has been deactivated and the driver
or outboard front seat passenger (if equipped
with outboard front passenger seat BeltAlert) is
unbuckled the Seat Belt Reminder Light will
turn on and remain on until the driver and
outboard front seat passenger seat belts are
buckled.
Lap/Shoulder Belts
All seating positions in your vehicle are
equipped with lap/shoulder belts.
The seat belt webbing retractor will lock only
during very sudden stops or collisions. This
feature allows the shoulder part of the seat belt
to move freely with you under normal
conditions. However, in a collision the seat belt
will lock and reduce your risk of striking the
inside of the vehicle or being thrown out of the
vehicle.
WARNING!
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, the air bags
won’t deploy at all. Always wear your seat
belt even though you have air bags.
In a collision, you and your passengers can
suffer much greater injuries if you are not
properly buckled up. You can strike the inte
-
rior of your vehicle or other passengers, or
you can be thrown out of the vehicle. Always
be sure you and others in your vehicle are
buckled up properly.
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.

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SAFETY341
(Continued)
Switchable Automatic Locking Retractors
(ALR)
The seat belts in the passenger seating
positions are equipped with a Switchable
Automatic Locking Retractor (ALR) which is
used to secure a child restraint system
Ú page 364. The figure below illustrates the
locking feature for each seating position.

Automatic Locking Retractor — (ALR) Locations

If the passenger seating position is equipped
with an ALR and is being used for normal usage,
only pull the seat belt webbing out far enough to
comfortably wrap around the occupant’s
mid-section so as to not activate the ALR. If the
ALR is activated, you will hear a clicking sound
as the seat belt retracts. Allow the webbing to
retract completely in this case and then
carefully pull out only the amount of webbing necessary to comfortably wrap around the
occupant’s mid-section. Slide the latch plate
into the buckle until you hear a "click."
In Automatic Locking Mode, the shoulder belt is
automatically pre-locked. The seat belt will still
retract to remove any slack in the shoulder belt.
Use the Automatic Locking Mode anytime a
child restraint is installed in a seating position
that has a seat belt with this feature. Children
12 years old and under should always be
properly restrained in the rear seat of a vehicle
with a rear seat.
How To Engage The Automatic Locking Mode

1. Buckle the combination lap and shoulder
belt.

2. Grab the shoulder portion and pull downward until the entire seat belt is
extracted.
3. Allow the seat belt to retract. As the seat belt retracts, you will hear a clicking sound.
This indicates the seat belt is now in the
Automatic Locking Mode.
How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt
and allow it to retract completely to disengage
the Automatic Locking Mode and activate the
vehicle sensitive (emergency) locking mode.
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious
injury to a child 12 years or younger,
including a child in a rear-facing child
restraint.
Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
WARNING!
The seat belt assembly must be replaced if
the switchable Automatic Locking Retractor
(ALR) feature or any other seat belt function
is not working properly when checked
according to the procedures in the Service
Manual.
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SAFETY355
Event Data Recorder (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is
to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less. The EDR in this vehicle is designed to
record such data as:
How various systems in your vehicle were
operating;
Whether or not the driver and passenger
safety belts were buckled/fastened;
How far (if at all) the driver was depressing
the accelerator and/or brake pedal; and,
How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which
crashes and injuries occur. NOTE:
EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are
recorded by the EDR under normal driving
conditions and no personal data (e.g., name,
gender, age, and crash location) are recorded.
However, other parties, such as law enforce
-
ment, could combine the EDR data with the type
of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as
law enforcement, that have the special
equipment, can read the information if they
have access to the vehicle or the EDR.
CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up
at all times, including babies and children. Every
state in the United States, and every Canadian
province, requires that small children ride in
proper restraint systems. This is the law, and
you can be prosecuted for ignoring it. Children 12 years or younger should ride
properly buckled up in a rear seat, if available.
According to crash statistics, children are safer
when properly restrained in the rear seats
rather than in the front.
There are different sizes and types of restraints
for children from newborn size to the child
almost large enough for an adult safety belt.
Always check the child seat Owner’s Manual to
make sure you have the correct seat for your
child. Carefully read and follow all the
instructions and warnings in the child restraint
Owner’s Manual and on all the labels attached
to the child restraint.
WARNING!
In a collision, an unrestrained child can
become a projectile inside the vehicle. The
force required to hold even an infant on your
lap could become so great that you could not
hold the child, no matter how strong you are.
The child and others could be badly injured or
killed. Any child riding in your vehicle should
be in a proper restraint for the child’s size.
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358SAFETY
(Continued)
seat with a harness for as long as possible, up
to the highest weight or height allowed by the
child seat.
All children whose weight or height is above the
forward-facing limit for the child seat should use
a belt-positioning booster seat until the
vehicle’s seat belts fit properly. If the child
cannot sit with knees bent over the vehicle’s
seat cushion while the child’s back is against
the seatback, they should use a belt-positioning
booster seat. The child and belt-positioning
booster seat are held in the vehicle by the seat
belt.
Children Too Large For Booster Seats
Children who are large enough to wear the
shoulder belt comfortably, and whose legs are
long enough to bend over the front of the seat
when their back is against the seatback, should
use the seat belt in a rear seat. Use this simple
5-step test to decide whether the child can use
the vehicle’s seat belt alone:
1. Can the child sit all the way back against
the back of the vehicle seat?

2. Do the child’s knees bend comfortably over the front of the vehicle seat – while the child
is still sitting all the way back?
3. Does the shoulder belt cross the child’s shoulder between the neck and arm?
4. Is the lap part of the belt as low as possible, touching the child’s thighs and not the
stomach?
5. Can the child stay seated like this for the whole trip?
If the answer to any of these questions was
“no”, then the child still needs to use a booster
seat in this vehicle. If the child is using the lap/
shoulder belt, check seat belt fit periodically
and make sure the seat belt buckle is latched.
A child’s squirming or slouching can move the
belt out of position. If the shoulder belt contacts
the face or neck, move the child closer to the
center of the vehicle, or use a booster seat to
position the seat belt on the child correctly.
WARNING!
Improper installation can lead to failure of
an infant or child restraint. It could come
loose in a collision. The child could be badly
injured or killed. Follow the child restraint
manufacturer’s directions exactly when
installing an infant or child restraint.
After a child restraint is installed in the
vehicle, do not move the vehicle seat
forward or rearward because it can loosen
the child restraint attachments. Remove
the child restraint before adjusting the
vehicle seat position. When the vehicle seat
has been adjusted, reinstall the child
restraint.
When your child restraint is not in use,
secure it in the vehicle with the seat belt or
LATCH anchorages, or remove it from the
vehicle. Do not leave it loose in the vehicle.
In a sudden stop or accident, it could strike
the occupants or seatbacks and cause
serious personal injury.
WARNING! (Continued)

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