2021 RAM 1500 towing

MULTIMEDIA251
Trailer Brake/Trailer
When the Trailer Brake/Trailer button is pressed on the touchscreen, the system will display settings related to trailer towing.
Audio
When the Audio button is pressed on the touchscreen, the system displays options related to the vehicle’s sound system. These settings can change
the audio location within the vehicle, adjust the bass or treble levels, and auto-play settings from an audio device or smartphone.
Setting Name Description
Trailer Select Select from Trailer 1, Trailer 2, Trailer 3, and Trailer 4. These trailer
designations can be used to save different trailer settings.
Trailer Brake Type This setting will set the system to a specific trailer type. The available
options are “Light Electrics”, “Heavy Electric”, “Light
Electric-Over-Hydraulic”, and “Heavy Electric-Over-Hydraulic”.
Trailer Name This setting will personalize the trailer name depending on the type of
trailer you are hauling. Select the trailer name from the following list:
trailer, boat, car, cargo, dump, equipment, flatbed, gooseneck, horse,
livestock, motorcycle, snowmobile, travel, utility, and 5th wheel.
Setting Name
Description
Balance/Fade This setting will adjust audio levels from specific speakers in the front/
back and left/right of the vehicle. The Speaker icon can be moved to set
audio location.
Equalizer This setting will adjust the “Bass”, “Mid”, and “Treble” ranges of the
audio.
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302MULTIMEDIA
CONNECTED SERVICES REMOTE DOOR
L
OCK/UNLOCK FAQS

1.
How long does it take to unlock or lock the
door?
Depending on various conditions, it
can take up to three minutes or more for
the request to get to your vehicle.

2. Which is faster, my key fob or the Uconnect
App? Your key fob will lock/unlock the door
more quickly, however its range is limited
and your Uconnect App comes in handy for
these and other situations.
3. Will my vehicle be safe if I lose my device?
People sometimes lose their mobile
devices, which is why security measures
have been engineered into the Uconnect
App. Asking for your username, password
and SiriusXM Guardian™ Security PIN are
required for the activation of Remote
services through your mobile device. It is
your responsibility to protect your
passwords and PINs.
4. Why can’t all mobile devices use the
Uconnect App? The Uconnect App is
compatible with most devices with the
Apple® and Android™ operating systems. The capabilities of these devices allow us to
remotely command your vehicle. Other
operating systems may be supported in the
future.
5. Why is the Uconnect App running slow? The
Uconnect App relies on a mobile network
connection from your device to send
commands to your vehicle which must have
an operable LTE (voice/data) or 3G, 4G
(data), or 5G (data) network connection. If
either your device or your vehicle is in an
area with below average coverage, it may
take longer to log in and send commands.
CONNECTED SERVICES ROADSIDE
A
SSISTANCE FAQS

1.
What is the phone number for roadside
assistance call? The phone number is:
US: 1-800-521-2779
Canada: 1-800-363-4869
2. If I am subscribed to SiriusXM Guardian™,
does it cover towing or other expenses
incurred by using roadside assistance? No,
however your new vehicle may include
Roadside Assistance Call services.
CONNECTED SERVICES SEND & GO
FAQ
S

1.
How long does it take to send the route and
destination to my vehicle?
Depending on
various conditions, it can take up to three
minutes for the request to get through to
your vehicle.

2. Can I cancel a route I sent to my vehicle?
Yes, once you enter your vehicle, and start
the engine, the pop-up message stating that
you have a new route will appear. There is
an exit button on the pop-up that will cancel
the route if selected.
3. Can I select a different route than the most
recent one I sent to my vehicle? Yes, once
you enter the vehicle, and start the engine,
the pop-up message offers a “Locations”
option. Once “Locations” is selected, you
can choose from a list of recently sent
destinations.

21_DT_OM_EN_USC_t.book Page 302

SAFETY317
Hill Start Assist (HSA)
HSA is designed to mitigate roll back from a
complete stop while on an incline. If the driver
releases the brake while stopped on an incline,
HSA will continue to hold the brake pressure for
a short period. If the driver does not apply the
throttle before this time expires, the system will
release brake pressure and the vehicle will roll
down the hill as normal.
The following conditions must be met in order
for HSA to activate:
The feature must be enabled.
The vehicle must be stopped.
The parking brake must be off.
The driver door must be closed.
The vehicle must be on a sufficient grade.
The gear selection must match vehicle uphill
direction (i.e., vehicle facing uphill is in
forward gear; vehicle backing uphill is in
REVERSE gear).
HSA will work in REVERSE gear and all
forward gears. The system will not activate if
the transmission is in PARK or NEUTRAL.
Disabling And Enabling HSA
This feature can be turned on or turned off. To
change the current setting, proceed as follows:
If disabling HSA using Uconnect Settings
Úpage 237.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.WARNING!
There may be situations where the Hill Start
Assist (HSA) will not activate and slight rolling
may occur, such as on minor hills or with a
loaded vehicle, or while pulling a trailer. HSA
is not a substitute for active driving
involvement. It is always the driver’s
responsibility to be attentive to distance to
other vehicles, people, and objects, and most
importantly brake operation to ensure safe
operation of the vehicle under all road
conditions. Your complete attention is always
required while driving to maintain safe control
of your vehicle. Failure to follow these
warnings can result in a collision or serious
personal injury.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated
and deactivated with the brake switch. If
so, there may not be enough brake pres -
sure to hold both the vehicle and the trailer
on a hill when the brake pedal is released.
In order to avoid rolling down an incline
while resuming acceleration, manually acti -
vate the trailer brake or apply more vehicle
brake pressure prior to releasing the brake
pedal.
HSA is not a parking brake. Always apply
the parking brake fully when exiting your
vehicle. Also, be certain to place the trans -
mission in PARK.
Failure to follow these warnings can result
in a collision or serious personal injury.
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318SAFETY
Ready Alert Braking (RAB)
RAB may reduce the time required to reach full
braking during emergency braking situations. It
anticipates when an emergency braking
situation may occur by monitoring how fast the
throttle is released by the driver. The Electronic
Brake Control System will prepare the brake
system for a panic stop.
Traction Control System (TCS)
TCS monitors the amount of wheel spin of each
of the driven wheels. If wheel spin is detected,
the TCS may apply brake pressure to the
spinning wheel(s) and/or reduce engine power
to provide enhanced acceleration and stability.
A feature of the TCS, Brake Limited Differential
(BLD), functions similarly to a limited slip
differential and controls the wheel spin across a
driven axle. If one wheel on a driven axle is
spinning faster than the other, the system will
apply the brake of the spinning wheel. This will
allow more engine torque to be applied to the
wheel that is not spinning. BLD may remain
enabled even if TCS and Electronic Stability
Control (ESC) are in reduced modes.
Trailer Sway Control (TSC)
TSC uses sensors in the vehicle to recognize an
excessively swaying trailer and will take the
appropriate actions to attempt to stop the sway.
NOTE:
TSC cannot stop all trailers from swaying.
Always use caution when towing a trailer and
follow the trailer tongue weight recommenda -
tions Ú page 214.
When TSC is functioning, the ESC Activation/
Malfunction Indicator Light will flash, the engine
power may be reduced and you may feel the
brakes being applied to individual wheels to
attempt to stop the trailer from swaying. TSC is
disabled when the ESC system is in the “Partial
Off” or “Full Off” modes.AUXILIARY DRIVING SYSTEMS
BLIND SPOT MONITORING (BSM) — IF
E
QUIPPED
BSM uses two radar sensors, located inside the
taillights, to detect highway licensable vehicles
(automobiles, trucks, motorcycles, etc.) that
enter the blind spot zones from the rear/front/
side of the vehicle.

Rear Detection Zones

When the vehicle is started, the BSM Warning
Light will momentarily illuminate in both outside
rearview mirrors to let the driver know that the
system is operational. The BSM system sensors
operate when the vehicle is in any forward gear
or REVERSE and enters standby mode when the
vehicle is in PARK.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer
sway.

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392IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a
disabled vehicle using a commercial towing
service.
If the transmission and drivetrain are operable,
disabled vehicles may also be towed as
described on Úpage 230. NOTE:
Vehicles equipped with the Active-Level Four
Corner Air Suspension System must be placed
in Transport mode, before tying them down
(from the body) on a trailer or flatbed truck
Ú
page 165. If the vehicle cannot be placed in
Transport mode (for example, engine will not
run), tie-downs must be fastened to the axles
(not to the body). Failure to follow these instruc -
tions may cause fault codes to be set and/or
cause loss of proper tie-down tension.When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h), or drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission
shifting occurring).
CAUTION! (Continued)
Towing Condition Wheels OFF The
Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:

• Transmission in NEUTRAL
• 30 mph (48 km/h) max speed
• 30 miles (48 km) max distance Detailed instruction on
Ú page 230
• Automatic Transmission in PARK
• Transfer Case in NEUTRAL (N)
• Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD

21_DT_OM_EN_USC_t.book Page 392

IN CASE OF EMERGENCY393
(Continued)
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment FCA’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
fascia/bumpers or associated brackets. State
and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable or the vehicle's
battery is discharged, find Instructions on
shifting the transmission out of PARK
Ú page 390.TWO-WHEEL DRIVE MODELS
FCA recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the
transmission is operable, the vehicle may be
towed (with rear wheels on the ground) under
the following conditions:
The transmission must be in NEUTRAL (N).
Instructions on shifting the transmission to
NEUTRAL (N) when the engine is off
Ú page 390.
The towing speed must not exceed 30 mph
(48 km/h).
The towing distance must not exceed
30 miles (48 km).
If the transmission is not operable, or the
vehicle must be towed faster than 30 mph
(48 km/h) and farther than 30 miles (48 km), tow with the rear wheels OFF the ground.
Acceptable methods to tow the vehicle on a
flatbed are as follows:
The front wheels raised and the rear wheels
on a towing dolly
Using a suitable steering wheel stabilizer to
hold the front wheels in the straight position
with the rear wheels raised when and the
front wheels ON the ground.
FOUR-WHEEL DRIVE MODELS
FCA recommends towing with all wheels OFF
the ground. Acceptable methods are to tow the
vehicle on a flatbed or with one end of vehicle
raised and the opposite end on a towing dolly.
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flat bed
truck, do not attach to front or rear suspen -
sion components. Damage to your vehicle
may result from improper towing.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
CAUTION!
Front or rear wheel lifts must not be used (if
the remaining wheels are on the ground).
Internal damage to the transmission or
transfer case will occur if a front or rear
wheel lift is used when towing.
7

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394IN CASE OF EMERGENCY
EMERGENCY TOW HOOKS — IF
E
QUIPPED
Your vehicle may be equipped with emergency
tow hooks.

Emergency Tow Hooks
NOTE:
For off-road recovery, it is recommended to use
both of the front tow hooks to minimize the risk
of damage to the vehicle.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact
Ú
page 353.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data
Recorder (EDR). The main purpose of an EDR is
to record data that will assist in understanding
how a vehicle’s systems performed under
certain crash or near crash-like situations, such
as an air bag deployment or hitting a road
obstacle Ú page 355.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
CAUTION! (Continued)
WARNING!
Do not use a chain for freeing a stuck
vehicle. Chains may break, causing serious
injury or death.
Stand clear of vehicles when pulling with
tow hooks. Tow straps may become disen -
gaged, causing serious injury.
CAUTION!
Tow hooks are for emergency use only, to
rescue a vehicle stranded off road. Do not
use tow hooks for tow truck hookup or
highway towing. You could damage your
vehicle.

21_DT_OM_EN_USC_t.book Page 394

SERVICING AND MAINTENANCE397
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X Inspect front suspension, tie rod ends,
and replace if necessary. X
X X XX XX
Inspect the front and rear axle
surfaces. If gear oil leakage is
suspected, check the fluid level. If
using your vehicle for police, taxi, fleet,
off-road or frequent trailer towing,
change axle fluid. X
X XXX
Inspect the brake linings, replace as
necessary. X
X X XX XX
Inspect transfer case fluid. X
Additional Maintenance
Replace cabin air filter. XX X XX XX
Replace engine air cleaner. XX XXX
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