2021 MERCEDES-BENZ V-CLASS service

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W
W
elcome t
elcome t o t
o the w
he w or
orld of Mer
ld of Mer cedes-Benz
cedes-Benz
Before you /r stdrive o., read these Operating
Instructions carefully and familiarise yourself with
yo ur vehicle. Foryo ur ow n sa fety and a longer
operating lifespan, follow the inst ructions and
wa rning notices in these Operating Instructions.
Disregarding them may result in damage tothe
ve hicle or environment or in injuries topeople.
The standard equipment and product description
of your vehicle may vary and depends on thefo l-
lowing factors:
R Model
R Order
R National version
R availability
The illust rations in these Operating Instructions
show a leT-hand drive vehicle. On right-hand-d rive
ve hicles, the la yout of car parts and control ele-
ments di.ers accordingl y.
Mercedes-Benz is constantly de veloping its vehi-
cles fu rther.
Mercedes-Benz therefore reser vesth eright to
introduce changes in thefo llowing areas:
R Design
R Equipment
R Tech nical features
Yo ur vehicle may therefore di.er, in individual
cases, from that shown in the descriptions and
illustrations.
The following documents are integ ral parts of the
ve hicle:
R Digital Operating Instructions
R printed Operating Instructions
R service booklet
R equipment-dependent supplements
Alw ayske ep these documents in theve hicle. If you
sell theve hicle, alw ays pass all documents on to
th e new owner.
4475841610Z102
4475841610Z102

En
En
vir
vironment
onment al prot
al pr otection
ection
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TE Environmental
damage due tooperating conditions and
personal driving style The pollutant emission of
theve hicle is directly
re lated totheve hicle's operation.
Operate theve hicle in an environmentally
re sponsible manner tomake a contribution to
environmental pr otection. Todo this, obser ve
th efo llowing recommendations on operating
conditions and your personal driving style.
Oper
Oper ating conditions:
ating conditions: #
Make sure that the tyre pressures are
alw ays cor rect. #
Do not transport any unnecessary weight
(e.g. a roof luggage rack which is no lon-
ge rre qu ired). #
Obser vethe service inter vals.
A regular lyserviced vehicle will cont rib-
ute toenvironmental pr otection. #
Always ha vemaintenance workcar ried
out at a quali/ed specialist workshop.
P
P er
er sonal dr
sonal dr iving s
iving stytyle:
le: #
Do not depress the accelerator pedal
when starting the engine. #
Do not warm uptheve hicle while station-
ar y. #
Drive carefully and maintain a su1cient
distance toother vehicles. #
Avoid frequent, sudden acceleration and
braking. #
ShiT gears in good time and use each
ge ar only up toÔ of its maximum engine
speed. #
Switch o. theve hicle in stationary traf-
fi c, e.g. byusing the ECO start/s top
function. #
Drive in a fuel-e1cient manner. Pay
attention tothe ECO display for a fuel-
e1cient driving style. T
T
ak
ak e-bac
e-bac k of end-of-lif
k of end-of-lif e v
e v ehicles
ehicles
EU countr EU countr ies only:
ies onl y:
Mercedes-Benz will take back your end-of-life vehi-
cle for environment-fri endly disposal in accordance with
the European Union (EU) End-Of-Life Vehicles
Directi ve.
A network of vehicle take -back points and disman-
tlers has been established foryo uto return your
ve hicle. You can lea veit at any of these points free
of charge . This makes an impor tant contribution to
closing there cycling circle and conserving resour-
ces.
Fo r fur ther information about there cycling and dis-
posal of end-of-life vehicles, and theta ke -back
conditions, please visit the national Mercedes-
Benz website foryo ur countr y. Mer Mer
cedes-Benz GenuineP
cedes-Benz GenuineP ar
arts
ts
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
damage caused bynot using recycled
re conditioned components Mercedes‑Benz
AGo.ers recycled recondi-
tioned components and parts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. #
Recycled reconditioned components and
parts from Mercedes‑Benz AG. *
N
NO
OTE
TE Impai rment of the operating e1-
ciency of there straint systems from instal-
ling accessory pa rts or from repairs or
we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere straint sys-
te ms, may be ins talled in thefo llowing areas of
yo ur vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R cent reconsole #
Do not ins tall accessories such as audio
systems in these areas. #
Do not car ryout repairs or welding. #
Have accessory parts retro/tted at a
qu ali/ed specialist workshop. 16
16
Gene
ral no tes

te
ms and functions releva nt tosaf ety. Therefore,
th e equipment on your vehicle may di.er from that
in the descriptions and illustrations.
The original pur chase ag reement documentation
fo ryo ur vehicle contains a list of all the systems in
yo ur vehicle.
Should you ha veany questions concerning equip-
ment and operation, consult a Mercedes-Benz
Service Centre.
The Operating Instructions and Service Booklet are
impor tant documents and should be kept inthe
ve hicle.
N
No ot te on v
e on v ehicles whic
ehicles whic h ar
h are eq
e eq uipped b
uipped b y body man-
y body man-
uf
uf actur
actur ers
ers
Alw ays obser vethe body manufacturer's Operating
Instructions. You could otherwise failto recognise
dangers. Oper
Oper
ating safe
ating safe ty
ty &
W
WARNING
ARNING Risk of injury due tomalfunc-
tions or system failure
In order toavo id malfunctions or system fail-
ures: #
Always ha vethe speci/ed service/main-
te nance workas well as any necessary
re pairs car ried out at a quali/ed special-
ist workshop. &
W
WARNING
ARNING Risk of accident or injury due to
improper modi/cations toelectronic com-
ponents
Modi/cations toelectronic components, their
soTware or wiring can impair their functionality
and/or the functionality of other networ ked
components or saf ety-re leva nt systems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec-
tronic components, or their soTware. #
Always ha veworkon electrical and elec-
tronic devices car ried out at a quali/ed
specialist workshop. If
yo u make any changes tothe on-board electron-
ics, thege neral ope rating permit is rendered in va-
lid.
Obser vethe "Vehicle electronics" section in "Tech-
nical data". &
W WARNING
ARNING Risk of /re due to0ammable
materials on hot parts of theex haust sys-
tem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact with
hot parts of theex haust system. #
When driving on unpa vedro ads or o.-
ro ad, regular lych eck theve hicle under-
side. #
Remo vetrapped plants or other 0amma-
ble material, in particular. #
Ifth ere is damage, consult a quali/ed
specialist workshop immediatel y. *
N
NO
OTE
TE Damage totheve hicle due todriving
to ofast and due toimpacts totheve hicle
underbody or suspension components In
thefo llowing situations, in particular, there is
a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast ove r an obsta-
cle, e.g. a kerb, speed bump or po thole
R a heavy object strikes the underbody or
suspension components
In situations such as these, damage tothe
body, underbody, suspension components,
wheels or tyres may not be visible. Compo-
nents damaged in this wa y can un expectedly
fa il or, in the case of an accident, may no lon-
ge r absorb there sulting forc e as intended.
If th e underbody panelling is damaged, 0am-
mable materials such as lea ves, grass or twigs
can collect between the underbody and the
underbody panelling. These materials may
ignite if they come into contact with hot parts
of theex haust system. #
Have theve hicle checked and repaired
immediately at a quali/ed specialist
wo rkshop.
or #
If driving saf ety is impaired while continu-
ing your journe y,pull over and stop the
ve hicle immediatel y,while paying atten-
tion toroad and tra1c conditions, and
contact a quali/ed specialist workshop. 18 18
Gene
ral no tes

Declar
Declar
ations of conf
ations of conf or
ormity and not
mity and not es on dr
es on dr iving
iving
in
in di.er
di.er ent
entcountr
countr ies
ies Electr
Electr
omagne
omagne tic com
tic compatibility
patibility The electromagnetic compatibility of
theve hicle
components has been checked and certi/ed
according tothe cur rently valid version of Directive
UN-R 10. v
v
ehicle inst
ehicle inst alled r
alled radio com
adio com ponents
ponents Onl
Onl
y f
y for EU and EFT
or EU and EFT A countr
A countries and countr
ies and countr ies t
ies that
hat
r
r ecognise t
ecognise t he EU manuf
he EU manuf actur
acturer's declar
er's declar ation of
ation of
conf
conf or
ormity:
mity: The
following information is valid for all wireless
components in theve hicle as well as the informa-
tion systems and communication devices integ ra-
te d in theve hicle:
The manufacturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle conform toDirective 2014/53/EU.
The full texts of the EU declarations of conformity
are available at thefo llowing web address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars /certi/cates-of-conformity/en_GB/
index.html Fu
rther information is available from any
Mercedes-Benz service cent re.U
U nit
nit ed Kingdom onl y:
ed Kingdom onl y: The
following information is valid for all wireless
components in theve hicle as well as the informa-
tion systems and communication devices integ ra-
te d in theve hicle:
The manufacturers of the wireless components
installed in theve hicle hereby declare that all wire-
less components ins talled in theve hicle conform
to theRa dio Regulations 2017 directive. The full
te xts of the declarations of conformity are availa-
ble at thefo llowing web address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars /certi/cates-of-conformity/en_GB/
index.html Br
Br
azil onl y:
azil onl y: No
teon the two-w ayradio system in theve hicle:
This system is not subject toprotection against
harmful inter fere nce and must not cause inter fer-
ence in proper lyappr oved systems. General no
tes
19
19

R
R
ussia only
ussia only The manufacturers of
the wireless components
installed in theve hicle hereby declare that all wire-
less components ins talled in theve hicle conform
to thete ch nical regulations for two-w ayradios.
Fu rther information is available from any
Mercedes-Benz service cent re.
Ukr
Ukr aine onl y:
aine onl y: The manufacturers of
the wireless components
installed in theve hicle hereby declare that all wire-
less components ins talled in theve hicle conform
to thete ch nical regulations for two-w ayradios.
Fu rther information is available from any
Mercedes-Benz service cent re.
Manuf
Manuf actur
acturer addr
er addr esses:
esses:
Subse quently you will /nd the postal address of
manufacturers of radio components, that due to
th eir size or nature do not allow toindicate this
information on the equipment.
R
R emot
emot eKe ys
e Ke ys
Marquardt GmbH, Schloßstraße 16, 78604 Rie-
th eim, Germany Huf Hülsbeck & Fürst GmbH & Co.
KG,St eeger
St raße 17, 42551 Velbert, Germany
T
T yr
yr e Pr
e Pr essur
essur e Monit
e Monit or
oring Sensors
ing Sensors
Schrader Electronics Ltd., 11 Tech nology Park,
Belfast Road, Antrim BT41 1QS, Nor thern Ireland
Bloc
Bloc k Heat
k Heat er R
er Remot
emot e Contr
e Contr ol
ol
Eberspächer Climate Control Systems GmbH & Co.
KG , Eberspächerst rasse 24, 73730 Esslin gen, Ger-
many
R R adar Senso rs
adar Sensors
Au toliv Electronics ASP Inc., 26545 American
Drive, South/eld, MI 48034, USA
Ro bert Bosch GmbH, Daimlerstraße 6,
71229 Leonberg, Germany
Mobile Communication & T Mobile Communication & T elematics
elematics
Alpine Electronics Inc., 20-1 Yoshima-Kogyodan-
ch i, Iwaki-Shi Fukushima-Ken, Japan
Harman Bec kerAu tomotive Systems GmbH, Post-
fa ch 2260, 76303 Karlsbad, Germany
Tr
Tr ansmitt
ansmitt erkey
er key
HELLA GmbH & Co. KGaA, Rixbec kerSt raße 75,
59552 Lippstadt, Germa ny
Head unit NT
Head unit NT G6 (MBUX)
G6 (MBUX)
Harman Bec kerAu tomotive Systems GmbH,
Bec ker-Goehring- Strasse 18, 76307 Karlsbad,
Germany
W W ir
ireless centr
eless centr al loc
al locking
king
Hirschmann Car Communication GmbH, Stuttgar-
te rSt raße 45 – 51, 72654 Neckartenzlingen, Ger-
many
T T ype of wir
ype of wir eless applications in t
eless applications in t he v
he vehicle
ehicle
Besides the typical frequencies for mobile commu-
nication cars byMercedes-Benz make use of the
fo llowing automotive radio applications.
T
T ype of wir
ype of wir eless applications in t
eless applications in t he v
he vehicle
ehicle T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic
/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y,Tire Pres-
sure Monitoring, Block Heater
Re mo teControl and Receiver 433 MHz (433.05–434.79 MHz) ≤ 10 mW ERP
Blu etoo th, RLAN 2.4 GHz ISM band (2400–
2483.5 MHz) ≤ 100 mW EIRP
24 GHz ISM radar 24.05–24.25 GHz ≤ 100 mW EIRP20 20
General no
tes

A) A 164 580 02 18, A 166 580 01 18
B) A 240 580 00 18
C) A 639 580 02 18
Ye ar of manufacture: 2015
Complies with all releva nt pr ovisions
Directive No. 2006/42/EC
b)
Description and purpose of use:
The jack is only intended forra ising the speci/ed
ve hicle in accordance with the operating inst ruc-
tions a1xed tothe jac k.
3.
Re fere nce data of the harmonised standards or
speci/cations
A) ISO 4063, EN ISO 14341- A,DBL 7382.20, MBN
10435, AS 2693
B) ISO 4063, ISO 14341- A,DBL 7392.10, MBN
10435
C) DBL 7392.10, DBL 8230.10
Te ch nical documentation of the product is stored
at the premises of the manufacturer. The person
re sponsible for assembling thete ch nical documen-
ta tion of the product: Head of thete ch nical
department Brano a.s.
4.
Hradec nad Mor avicí
City
5.
05.05.2015
Date
Signed by:
Director of Quality Diagnos Diagnos
tics connection
tics connection
The diagnostics connection is a tech nical inter face
in theve hicle. It is used, forex ample, in the con-
te xt of repair and maintenance workor forre ading
out vehicle data in a specialist workshop. Diagnos-
tic devices should therefore only be connected in a
qu ali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due tocon-
necting devices tothe diagnostics connec-
tion
If yo u connect devices tothe diagnostics con-
nection of theve hicle, the function of vehicle
systems and operating saf ety may be impaired. #
For saf etyre asons, werecommend that
yo u only use and connect products
appr ovedby yo ur Mercedes-Benz service
centre. &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. *
N NOOTE
TE Battery discharging from using devi-
ces connected tothe diagnostics connec-
tion Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat-
te ry, e.g. bydriving a considerable dis-
ta nce. The connection and use of ano
ther device on the
diagnostics connection can ha vethefo llowing
e.ects:
R Malfunctions in theve hicle system
R Perm anent damage tovehicle components Gene
ral no tes
23
23

Please
referto thewa rranty term s and conditions
re ga rding this.
In addition, connecting equipment tothe diagnos-
tics connection can lead toemissions monitoring
information being reset, forex ample. This may lead
to theve hicle failing tomeet there qu irements of
th e next emissions inspection during the main
inspection. N
No
ot
tes on c
es on c hang
hanges t
es to t
o the engine output
he engine output
Output increases can cause:
R Change the emission values.
R Lead tomalfunctions.
R Result in conse quential damage.
The operating saf ety of theve hicle is not guaran-
te ed in all situations.
If th eve hicle's engine output is increased:
R Tyres, suspension, brake system and engine
cooling system must be adap tedto the
increase engine output.
R Vehicle must be recerti/ed.
R Report changes in output tothe accident insur-
ance body.
This will otherwise lead tothe in validation of the
ve hicle's general ope rating permit and its insur-
ance co verage.
If yo u sell theve hicle, inform the buyer of any alter-
ations totheve hicle's engine output. This may
constitute a punishable o.ence under national leg-
islation. Quali/ed
Quali/ed
specialis
specialist w
t work
ork shop
shop
A quali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle. This
particular lyapplies towo rkreleva nt tosaf ety.
Alw ays ha vethefo llowing workon theve hicle car-
ri ed out at a quali/ed specialist workshop:
R Safety-re leva nt wo rks
R Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz service centre forth is purpose. V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehicles.
The quality or saf ety of theve hicle is impr oved as a
re sult of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if it has your registration data.
In thefo llowing cases your vehicle may not be reg-
istered toyouye t:
R you did not pur chase your vehicle at an author-
ised specialist dealer.
R your vehicle has not yetbeen inspected at a
Mercedes-Benz service centre.
It is advisable toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this, forex ample, at a Mercedes-Benz
service cent re. Corr Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ure mo vewarning stic kers,yo u or others may
fa ilto recognise the dangers. Lea vewarning stic k-
ers in position.
Obser vethefo llowing information in particular
when operating theve hicle:
R safety no tes in these Operating Instructions
R tech nical data forth eve hicle
R tra1c rules and regulations
R laws per taining tomo torve hicles and saf ety
standa rds &
W WARNI NG
ARNI NGRisk of /re and accident when
transporting substances which are hazard-
ous tohealth or react agg ressively
Gases and 0uids can even escape from con-
ta iners which are fully closed.
This can adversely a.ect your concentration
during the journey and your health. Electronic
component parts may also experience mal-
functions, short circuits or system failures. #
Do not st owor transport any substances
which are hazardous tohealth and/or
agg ressively reactive in theve hicle inte-
ri or. 24 24
General no
tes