2021 MERCEDES-BENZ V-CLASS lock

R
hot vehicle parts do not come into
contact with 0ammable materials.
R theex haust gas can 0ow out of the
stationa ryheater exhaust pipe unhin-
dered.
R theex haust gas does not come into
contact with 0ammable materials. The heater
forth e auxiliary heating is /t tedatthe
front of theve hicle underbod y.The emissions out-
let is on the leT side of theve hicle below the front
door. &
W
WARNING
ARNING Risk of poisoning during work
on the auxiliary warm-air hea ter
If wo rkon the heat exch anger of the auxiliary
wa rm-air hea ter is not per form ed cor rectl y,
ex haust fumes could leak into the passenger
compartment. #
Have all workon the auxiliary warm-air
hea ter car ried out at a quali/ed specialist
wo rkshop. If
yo u are transporting hazardous materials, com-
ply with there leva nt sa fety regulations. Place
objects a su1cient distance from the auxiliary
heating outlet opening.
* N
NO OTE
TE Damage tothe auxiliary heating due
to ove rheating If
th e 0ow of hot air is bloc ked, the auxiliary
heating may overheat and switch o.. #
Do not block the 0ow of hot air. *
N
NOOTE
TE Battery dischar gecaused bystation-
ary heater or stationa ryventilation ope ra-
tion Operating
the stationary heater or stationary
ve ntilation drains the batter y. #
ATer heating or ventilating theve hicle
twice, drive for a longer period of time. Yo
ur vehicle may be equipped with either a hot-
wa ter auxiliary heater or an auxiliary warm-air
hea ter.
The ho hot-w
t-w at
ater auxiliar
er auxiliar y heat
y heat er
eris adjusted and
ope rated using the& rock er switch on the cli-
mate control system operating unit and via the
multimedia system or byremo tecont rol. The auxiliar
auxiliar y w
y war
arm-air heat
m-air heat er
eris adjusted and oper-
ated via the switch clock on the lo wer centre con-
sole. Ho
Ho
t-w
t-w at
ater auxiliar
er auxiliar y heat
y heat er
er F
F
unction of t
unction of t he ho
he hot-w
t-wat
ater auxiliar
er auxiliar y heat
y heater
er
Obser vethe no tes on auxiliary heating
(/ page 129).
The hot-water auxiliary heater has a heater boos-
te r,stationary heater and stationary ventilation
function.
The stationary hea ter automatically adapts its
operating mode tochanges in outside temp erature
and weather conditions. It is therefore possible
th at the stationary heater may switch from ventila-
tion toheating mode or from heating toventilation
mode.
The stationary hea ter will automatically switch
itself o. aTer a maximum of 50 minutes. The
heater booster function helps toheat up theve hi-
cle while the engine is running and at low outside
te mp eratures.
Yo u can set up tothre e departure times for pre-
entry climate control byremo tecont rol or via the
multimedia system. The switch-on time is then cal-
culated based on the outside temp erature and the
activated departure time. This means that your
ve hicle is preheated or precooled bythe set depar-
ture time.
If th e departure time is reached and theve hicle is
not star ted, the auxiliary heating will continue to
ru nfo r appr oximately /ve more minutes. It will
th en switch o. automaticall y.
When the auxiliary heating is heating and theve hi-
cle is star ted, the heater booster function of the
auxiliary heating will be activated.
When the auxiliary heating is ventilating and the
ve hicle is star ted, the auxiliary heating will be auto-
matically switched o.. 130 130
Climate control

R
R
ectifying pr
ectifying pr oblems wit
oblems with t
h the ho
he ho t-w
t-wat
ater auxiliary
er auxiliary
heat
heat er
er
F
F AIL
AIL ¨
¨appear
appear s on t
s on the r
he remot
emot e contr
e contr ol display
ol display
Po ssible cause:
R Signal transmission between transmit ter and
re ceiver is malfunctioning. #
Change your position in relation totheve hicle,
moving closer if necessar y.
F
F AIL appear
AIL appear s on t
s on the r
he remot
emot e contr
e contr ol display
ol display
Po ssible cause:
R The star ter battery is not su1ciently charge d. #
Char gethe star ter batter y.
Po ssible cause:
R The fuel tank is not /lled up tothere ser ve
le ve l. #
Refuel at the nearest /lling station.
F
F AIL appear
AIL appear s on t
s on the r
he remot
emot e contr
e contr ol displa
ol displa y
y¯
¯
Po ssible cause:
R The auxiliary heating has malfunctioned. #
Have the auxiliary heating checked at a quali-
/ed specialist workshop. A
A
uxiliar
uxiliar y w
y war
arm-air heat
m-air heat er
er F
F
unction of t
unction of t he auxiliar
he auxiliary w
y w ar
arm-air heat
m-air heat er
er
Obser vethe no tes on auxiliary heating
(/ page 129).
The air-in take opening forth e auxiliary warm-air
hea ter is located on the inner side of the leT front
seat base. The warm-air outlet is on there ar side
of the leT front seat.
The auxiliary warm-air hea ter supplements the cli-
mate control system of your vehicle and has an
auxiliary heating function.
The stationary heater will switch o. automatically
when theve hicle is switched o. or when the set
heating duration has elapsed.
The immediate heating mode of the auxiliary heat-
ing supports the climate control system when the
engine is running and the outside temp erature is
lo w.
The switch clo ckforth e auxiliary warm-air hea ter
is located in the lo wer centre console.
Yo u can use the switch clock toset up tothree
departure times for pre-entry climate control. Switc
Switc h cloc h cloc kov
k over ervie
vie w (auxiliar
w (auxiliar y w
y war
arm-air heat
m-air heat er)
er) 1
Select option / change values
2 Menu bar
3 Select option
4 Pressing brie0y :con/rms a selection or set-
ting
Pressing and holding: switches immediate
heating mode on/o.
5 Status bar
6 Pressing brie0y: switches switch clock on /
cancels or term inates the settings in a menu
Pressing and holding: term inates all functions
Switc
Switc hing t hing t he switc
he switc h cloc
h clock on (auxiliar
k on (auxiliar y w
y war
arm-air
m-air
heat
heat er)
er) #
Press button 6.
% The switch clock will switch tostandby mode
aTer ten seconds. The display will go o..
Se
Se tting t
tting t he switc
he switc h cloc
h clock (auxiliar
k (auxiliar y w
y war
arm-air heat
m-air heat er)
er)
Se
Se tting t
tting t he time
he time
Yo u must reset the da y,time and default value for
th e operating duration in thefo llowing cases:
R initial operation
R aTer a voltage supply inter ruption (e.g.if the
battery has been disconnected)
R aTer a malfunction #
Press button 1or3 until 4 0ashes on
menu bar 2. #
Press button 4. #
Press button 1or3 until Î0ashes. #
Press button 4. #
Use button 1or3 toset the hours. Climate control
133
133

#
Press button 4. #
Use button 1or3 toset the minutes. #
Press button 4.
Se
Se tting t
tting t he time f
he time f or
ormat
mat #
Press button 1or3 until 4 0ashes on
menu bar 2. #
Press button 4. #
Press button 1or3 until the symbol forthe
time form at 0ashes. #
Press button 4. #
Select the desired time form at using button 1
or 3. #
Press button 4.
Se
Se tting t
tting t he day
he day #
Press button 1or3 until 4 0ashes on
menu bar 2. #
Press button 4. #
Press button 1or3 until the symbol forthe
day 0ashes. #
Press button 4. #
Use button 1or3 toselect the desired day
of thewe ek. #
Press button 4.
Switc
Switc hing immediat
hing immediat e heating mode
e heating mode on/o.
on/o. #
T
To switc
o switc h on:
h on: press button 4until y
0ashes on menu bar 2.
On will brie0y appear on the displa y,follo wed
by there maining operating duration or the
à symbol for continuous operation. #
T
To switc
o switc h
h o.:
o.: press button 4until Off
appears on the displa y.
Se
Se tting t
tting t he depar
he depar tur
ture time (auxiliar
e time (auxiliar y w
y war
arm-air
m-air
heat
heat er)
er)
Yo u can set thre e departure times with the switch
cloc k.Fo llowing malfunctions or if the battery has
been disconnected, you will need tore-set the
departure times.
Selecting a pr Selecting a pr ogr
ogram memory
am memory #
Press button 1or3 until j0ashes on
menu bar 2. #
Press button 4.
The numbers of the prog ram memories are
shown on status bar 5. The tick denotes acti-
va ted prog ram memories. #
Use button 1or3 toselect the desired pro-
gr am memor y. #
Press button 4.
A
A ctiv
ctiv ating/deactiv
ating/deactiv ating pr
ating progr
ogram memor
am memor ies
ies #
Use button 1or3 toselect OnorOff. #
Press button 4.
Editing pr
Editing pr ogr
ogram memor
am memor ies
ies #
Use button 1or3 toselect 4. #
Press button 4. #
Set the day of thewe ek and the time
(/ page 133).
Se
Se tting t
tting t he t
he tem
emper
per atur
atur e and oper
e and oper ating dur
ating duration
ation
(auxiliar
(auxiliar y w
y war
arm-air heat
m-air heat er)
er) #
Press button 4. #
Set thete mp erature with button 1or3. #
Press button 4. #
Set the operating duration with button 1or
3 or select theà symbol for continuous
operation. #
Press button 4.
% The operating duration set is the default set-
ting for immediate heating mode. You can set
th e operating duration within a range of 10 to
120 minutes or tocontinuous operation.
R
R ectifying pr
ectifying pr oblems wit
oblems with t
h the auxiliar
he auxiliar y w
y war
arm-air
m-air
heat
heat er
er
The messag
The messag e
eERROR appear
appears on t
s on the switch
he switch
cloc
cloc k's displa y.
k's displ ay.
Po ssible cause:
R A malfunction has occur red. #
Have the auxiliary heating checked at a quali-
/ed specialist workshop.
The messag
The messag e
eINIT appear
appear s on t
s on the switc
he switc h cloc
h clock's
k's
displa y.
displa y.
Po ssible cause:
R The po wer supply has been inter rupted. All
sa ved settings ha vebeen dele ted.
Au tomatic hardware de tection is cur rently
active. #
When automatic ha rdwa redetection is com-
ple te, set the day of thewe ek, time and operat-
ing duration (/ page 133). #
Set the departure time (/ page 134). 134
134
Climate control

Dr
Dr
iving
iving K
K
e
ey positions
y positions &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R getout and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
D
DAN
AN GER
GER Risk of fata l injuries caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling these
ex haust gases is hazardous tohealth and leads
to poisoning. #
Never lea vetheve hicle or, if present, the
stationa ryheater running in an enclosed
space without su1cient ventilation. &
W
WARNI NG
ARNI NGRisk of /re due to0ammable
material in the engine compartment or the
ex haust system
Flammable materials may ignite. #
Therefore, check regular lythat there are
no 0ammable materials in the engine
compartment or on theex haust system. g
Inserting/ removing thekey
1 Switching on the po wer supply
2 Switching on vehicle
3 Starting theve hicle
% Ifth eke y does not belong totheve hicle, it can
still be turned in the ignition loc k.The vehicle
is not switched on and cann otbe star ted. #
Insert theke y in tothe ignition lock in position
g and turn it tothe desired position. R
R
unning-in not
unning-in not es
es Pr
otect the engine during the /rst 1,500 km by:
R driving at varying road and engine speeds.
R shiTing tothe next highest gear at theve ry lat-
est when the needle reaches the last third
before there d area in there v counter.
R avoiding stress on theve hicle such as driving
at full thro ttle.
R not shiTing manually toa lo werge ar to brake.
R aTer 1,500 km, gradually increasing the engine
speed and accelerating theve hicle up tofull
speed.
R v
vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: not
dep ressing the accelerator pedal be yond the
pressure point (kickdown).
This also applies if the engine or parts of the drive-
train ha vebeen replaced.
Also obser vethefo llowing running-in no tes:
R ATer theve hicle has been deli vered or aTer
re pairs, the sensor system of some driving sys-
te ms and driving saf ety systems adjusts itself
automatically aTer theve hicle has been driven
a cer tain distance. Full system e.ectiveness is
not reached until the end of this teach-in proc-
ess.
R New or exch anged brakepads, brake discs and
tyres only pr ovide optimal braking and bonding
aTer se veral hundred kilometres. Until then, 136
136
Driving and parking

compensate
forth ere duced braking e.ect by
applying greater pressure tothe brake pedal. Dr
Dr
iving tips
iving tips N
No
ot
tes on dr
es on dr iving
iving &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Ensure 0oor mats and carpets cannot
slip and pr ovide su1cient room forthe
pedals. #
Do not lay multiple 0oor mats or carpets
on top of one ano ther. &
W
WARNING
ARNING Risk of accident due toincor-
re ct foot we ar
Incor rect foot we ar includes, forex ample:
R shoes with platform soles
R shoes with high heels
R slippers
There is a risk of an accident. #
Alwayswe ar suitable foot we ar so that
yo u can operate the pedals safel y. &
W
WARNI NG
ARNI NGRisk of accident when vehicle is
switched o. due tostee ring wheel locking
If yo u switch o. theve hicle while it is station-
ar y, yo u can no longer steer theve hicle. #
Before theve hicle begins toroll, switch
on theve hicle todeactivate steering
wheel locking. &
W
WARNING
ARNING Risk of accident if theve hicle is
switched o. while driving
If yo u switch o. theve hicle while driving,
saf ety functions are restric ted or no longer
av ailable.
This may a.ect the po wer steering system and
th e brake forc e boosting, forex ample. Yo
u will need touse considerably more force
to steer and brake, forex ample. #
Do not switch o. theve hicle while driv-
ing. &
D
DAN
AN GER
GER Risk of fata l injuries caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling these
ex haust gases is hazardous tohealth and leads
to poisoning. #
Never lea vetheve hicle or, if present, the
stationa ryheater running in an enclosed
space without su1cient ventilation. &
W
WARNI NG
ARNI NGRisk of skidding and of an acci-
dent due toshiTing down on slippe ryroad
sur faces
If yo u shiT down on slippery road sur faces to
increase the engine braking e.ect, the drive
wheels may lose traction. #
Do not shiT down on slippery road sur fa-
ces toincrease the engine braking
e.ect. &
D
DAN
AN GER
GER Risk of fata l injury due topoison-
ous exhaust gases
If th eta ilpipe is bloc ked or su1cient ventilation
is not possible, poisonous exhaust gases such
as carbon monoxide may enter theve hicle.
This is the case if theve hicle gets stuck in
sno w,forex ample. #
Keep theta ilpipe and the area around the
ve hicle free from snow when theve hicle
or the stationary heater is running. #
Open a wind owonthe side of theve hicle
fa cing away from the wind toensure an
adequate supply of fresh air. *
N
NOOTE
TE Damage tothe driv etra in and engine
when pulling away #
Do not warm upthe engine while the
ve hicle is stationar y.Pull away immedi-
atel y. #
Avoid high engine speeds and driving at
full thro ttle until the engine has reached
its operating temp erature. Driving and parking
137
137

Manual tr
Manual tr
ansmission
ansmission Using t
Using t
he
heg
gear
ear shiT
shiT lev
lever
er *
N
NOOTE
TE Damage tothe engine and transmis-
sion byshiTing toage ar that is too low #
When changing between gears 5and
6 push thege arshiT le verto theright. #
Do not shiT down at high speeds. *
N
NOOTE
TE Damage tothe transmission by
shiTing toreve rsege ar k while theve hi-
cle is in motion #
Only shiT into reve rsege ar k when the
ve hicle is stationar y. *
N
NO
OTE
TE Damage tothe coupling due to
improper use Holding
theve hicle on inclines with a slipping
coupling can damage it. #
Do not allow the coupling toslip in order
to hold theve hicle on inclines. k
Reversege ar
1 -6
Forw ard gears
7 Reversege ar pull ring
i Neutral #
Fully depress the clutch pedal and shiT the
ge arshiT le verto the desired position. Gear
Gear
shiT
shiT r
recommendation
ecommendation The
gearshiT recommendations assist you in
adopting an economical driving style. Depending on
the equipment, these will appear at theto p or
bottom of the inst rument cluster displa y. #
Ifge arshiT recommendation 1appears, shiT
to there commended gear.
% Invehicles with an ECO start/stop function, a
ge arshiT recommendation toshiT toneutral
i will be displa yed as well. A
A
ut
ut omatic tr
omatic tr ansmission
ansmission DIRECT SELECT lev
DIRECT SELECT lev
er
er F
F
unction of t
unction of t he DIRECT SELECT lev
he DIRECT SELECT lev er
er &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R getout and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Driving and parking
141
141

#
Before you open the fuel /ller cap or take
hold of the pump nozzle, touch the met-
allic vehicle body. #
Toavo id creating ano ther electrostatic
ch arge , do not get into theve hicle again
during there fuelling process. &
W
WARNING
ARNING Risk of /re from fuel mixtu re
Ve hicles with a diesel engine:
If yo u mix diesel fuel with petrol, the 0ash point
of the fuel mixture is lo werth an that of pure
diesel fuel.
While theve hicle is running, component parts
in theex haust system may overheat without
wa rning. #
Neverre fuel using petrol. #
Never mix petrol with diesel fuel. *
N NOOTE
TE Do not use diesel torefuel vehicles
with a petrol engine If
yo u ha veacciden tally refuelled wi th the
wrong fuel:
R Do not switch on theve hicle. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel system
and the engine. The repair costs are high. #
Consult a quali/ed specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
N
NO
OTE
TE Do not use petrol torefuel vehicles
with a diesel engine If
yo u ha veacciden tally refuelled wi th the
wrong fuel:
R Do not switch on theve hicle. Otherwise,
fuel can enter the fuel system.
Even small amounts of the wrong fuel
could result in damage tothe fuel system
and the engine. The repair costs are high. #
Consult a quali/ed specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
N
NO
OTE
TE Damage tothe fuel system caused
by ove r/lled fuel tanks #
Only /ll the fuel tank until the pump noz-
zle switches o.. R
R
eq
eq uir
uir ements:
ements:
R The vehicle is unloc ked and switched o..
R The auxiliary heating is switched o..
R The front leT-hand door is open.
% Do not getback into theve hicle during the
re fuelling process. Othe rwise, electrostatic
ch arge could build up again.
Obser vethe no tes on operating 0uids
(/ page 271). #
Open fuel /ller 0ap 1. #
Turn fuel /ller cap 2anti-clockwise and
re mo veit. #
Close all vehicle doors topreve nt fuel vapours
from entering theve hicle interior. #
Comple tely slide the /ller neck of the pump
nozzle into theta nk, hook in place and refuel. #
Fillth e fuel tank only until the pump nozzle
switches o.. #
Replace fuel /ller cap 2and turn it clockwise.
Yo u will hear a click when the fuel /ller cap is
closed full y. #
Open the front leT-hand door. #
Close fuel /ller 0ap 1.
% V
Vehicles wit
ehicles wit h a diesel engine and incorr
h a diesel engine and incorr ect
ect
fuelling pr ot
fuelling prot ect
ector ag
or ag ains
ainst rt refuelling wit
efuelling wit h pe
h pet-
t-
r
r ol:
ol: the /ller neck is designed forre fuelling at
diesel /lling pumps for passenger vehicles. Driving and parking
147
147

#
Park theve hicle on a le vel sur face to/ll
th eAd Blue ®
tank. R
R
eq
eq uir
uir ements:
ements:
R The auxilia ryheating is switched o..
R The vehicle is switched o..
R The front leT-hand door is open.
The following message sth at appear in succession
in the inst rument cluster display indicate that you
need tore/ll theAd Blue ®
tank:
R Refill AdBlue See Owner's Manual
The AdBlue ®
tank has dropped tothere ser ve
le ve l.
R Refill AdBlue Emer. oper. in XXX km See Own-
er's Manual
The low AdBlue ®
leve l will result in limited per-
fo rm ance aTer there maining distance dis-
pla yed has been driven. Top up AdBlue ®
as
qu ickly as possible.
R Emergency operation: 20 km/h No start in
XXX km See Operating Instructions
The vehicle speed is limi tedto appr oximately
20 km/h. You will only be able todrive the
ve hicle the distance shown. Subsequentl y,it
will no longer be possible tostart theve hicle.
R Refill AdBlue Engine start not possible
The vehicle can no lon ger be star ted.
Yo u can also ha vetheAd Blue ®
/ll le vel and the
Ad Blue ®
range displa yed (/ page 148).
Opening t Opening t he A
he AdBlue
dBlue ®
®
/ller
/ller cap
cap #
Open the front door on the leT-hand side and
fo ld out /ller 0ap 1. #
Close all vehicle doors topreve nt ammonia
va pours from entering theve hicle interior. #
Turn blue AdBlue ®
/ller cap 2anti-clockwise
and remo veit.
Fu el /ller cap 3forth e fuel remains closed. R
R efuelling wit
efuelling wit h a
h ar
re/ll
e/ll canist
canist er
er Example
#
Unscr ewthe cap on AdBlue ®
re/ll canis ter1. #
Screw disposable hose 2onto the opening of
Ad Blue ®
re/ll canis ter1 until hand-tight. #
Screw disposable hose 2onto the /ller neck
of theve hicle until hand-tight. #
LiT up and tip AdBlue ®
re/ll canis ter1.
The /lling process stops when theAd Blue ®
ta nk is comple tely full.
Ad Blue ®
re/ll canis ter1 can be remo ved
when it has been only partially em ptied.
% Avoid storing AdBlue ®
containers permanently
in theve hicle. #
Unscr ewdisposable hose 2inreve rse order
from AdBlue ®
re/ll canis ter1 and the /ller
neck of theve hicle.
Closing t
Closing t he A
he AdBlue
dBlue ®
®
/ller
/ller cap
cap #
ATer /lling theAd Blue ®
tank, place the
Ad Blue ®
/ller cap on the /ller neck and tighten
it clockwise. #
Turn theAd Blue ®
/ller cap until the lettering is
legible and horizontal.
The /ller neck is only loc ked cor rectly when
th is is the case. #
Open the front leT-hand door /rst, and then
close the /ller 0ap. #
Switch on theve hicle.
The Refill AdBlue See Owner's Manual mes-
sage in the inst rument cluster display must go
out aTer appr oximately 20 seconds. If the
message continues tobe displa yed, you must
add more AdBlue ®
. Driving and pa
rking
149 149