2021 MERCEDES-BENZ V-CLASS ESP

Substances
that constitute a health hazard or
re act agg ressively include, forex ample:
R solvents
R fuel
R oil and grease
R cleaning agents
R acid Inf
Inf
or
ormation on t
mation on t he REAC
he REACH dirH directive
ective
EU and EFT
EU and EFT A countr
A countries only:
ies onl y:
The REA CH directive (Directive (EC) No.
1907/2006, Article 33) stipulates a duty tosupply
information about subs tances of very high conce rn
(SVHCs).
Mercedes‑Benz AGacts tothe best of its kno wl-
edge toprev ent these SVHCs from being used and
to enable customers tosafely handle these sub-
stances. There are SVHCs known to
Mercedes‑Benz AG, according tosupplier informa-
tion and internal product information, found in indi-
vidual components of this vehicle in quantities of
ov er 0.1 percent byweight.
Fu rther information can be obtained at thefo llo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ N No
ot
tes f
es f or per
or per sons wit
sons wit h electr
h electronic medical aids
onic medical aids
Mercedes-Benz AGcannot, despite carefully de vel-
oping vehicle systems, comple tely rule out the
interaction of vehicle systems with elect ronic med-
ical aids such as ca rdiac pacemake rs.
In addition, there are components built into the
ve hicle that, rega rdless of the operating status of
yo ur vehicle, can generate magnetic /elds on a par
with permanent magnets. These /elds can be
fo und, forex ample, in the area around the multi-
media and sound system or also in the seating
area, depending on theve hicle equipment.
Fo rth is reason, thefo llowing can occur in isolated
cases, depending on the aids used:
R medical aids malfunctioning
R adverse health e.ects
Obser vethe no tes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there is
continuing uncer tainty concerning the possibility
of medical aids malfunctioning, Mercedes-Benz AGre
commends using only fewelectrical vehicle sys-
te ms and/or maintaining a distance from the com-
ponents.
Only ha verepairs and maintenance workinthe
area of thefo llowing components car ried out by a
qu ali/ed specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia system and sound system
If yo u ha veany queries or suggestions, consult a
qu ali/ed specialist workshop. Im Im
plied w
plied w arr
arranty
anty
* NO
NOTE
TEDamage totheve hicle arising from
violation of these operating inst ructions. Damage
totheve hicle can arise from violation
of these operating inst ructions.
Such damage is not co veredby either the Limi-
te dWa rranty or the new or used-vehicle war-
ra nty. #
Obser vethe inst ructions in these operat-
ing inst ructions on proper operation of
yo ur vehicle as well as rega rding possible
ve hicle damage. QR codes f
QR codes f
or r
or rescue card
escue card
The QR code stic kers are a1xed tothe B-pillar on
th e driver's and front passenger side. In theev ent
of an accident, emer gency services can use the
QR code toquickly de term ine the cor responding
re scue card foryo ur vehicle. The cur rent rescue
card contains the most impor tant information
about your vehicle in a compact form , e.g. the
ro uting of the electric lines.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code Dat
Dat
a st
a st or
orage
age Dat
Dat
a pr
a pr ocessing in t
ocessing in t he v
he vehicle
ehicle Electr
Electr
onic contr
onic contr ol units
ol units
Elect ronic control units are /t tedinyour vehicle.
Control units process data which, forex ample,
th ey receive from vehicle senso rs,ge nerate them-
sel ves or exch ange between themsel ves. Some
cont rol units are requ ired forth e safe operation of
yo ur vehicle, some assist you when driving, such General no
tes
25
25

Fo
rth is reason, when services are pr ovided by
th ird parties, please ask the service pr ovider in
qu estion for information about the type, extent and
purpose of the collection and use of personal data.
Onboar
Onboar d Logic U
d Logic Unit (OL nit (OLU)
U)
The Onboard Logic Unit (OLU) is available tocom-
mercial cus tomers.
It contains control units, including aerials for con-
nection via wireless networ ks,th at permit the
ex ch ange of data between your vehicle and other
systems. The cont rol units can be used in conjunc-
tion with service pr ovided byath ird party. Under
cer tain circumstances, these services may alter
th e basic con/guration of theve hicle and could
a.ect the per form ance of cer tain vehicle func-
tions.
Fo r fur ther information about speci/c services,
re ad the operating inst ructions of theth ird-party
pr ov ider. For fur ther information about the
Onboard Logic Unit, consult a Mercedes-Benz
Service Centre.
If yo u, yourself, do not own and are not responsi-
ble forth eve hicle, you may not know the cur rent
status of the Onboard Logic Unit. For fur ther infor-
mation concerning the services which are cur-
re ntly active, including any data which may be
being processed as de/ned bythe GDPR, please
contact the person responsible forth eve hicle. Dat Dat
a pr ot
a pr otection r
ection r ights
ights Depending on
your country or the equipment and
ra nge of functions of your vehicle as well as the
services you use and the services on o.er, you are
entitled todi.erent data pr otection rights. Further
information on data pr otection and your data pro-
te ction rights can either be found on the manufac-
turer's website or you will receive this information
as part of theva rious services and service o.ers.
There, you will also /nd the contact information for
th e manufacturer and its data pr otection o1cer.
At awo rkshop, forex ample, with the support of a
specialist and possibly for a fee, you can ha vedata
re ad out which is stored only locally in theve hicle. Cop
Cop
yr
yright
ight
Information on licences for free and open-source
soTware used in your vehicle is available along
with updates online at:
https://www.mercedes-benz.com/opensource. 28 28
Gene
ral no tes

#
You should only use seat co vers that
ha ve been appr ovedfo rth e cor respond-
ing seats byMercedes-Benz. V
V
ehicles wit
ehicles wit h windo
h window airbags in all row
w airbags in all rows of seats:
s of seats: &
W
WARNING
ARNING Risk of injury due tomalfunc-
tioning sensors in the door
The function of the airbags can be impaired
due tomodi/cations or incor rect wo rkper-
fo rm ed on the doors or door trim, or if the
doors are damaged. #
Never modify the doors or parts of the
doors. #
Always ha veworkon the doors or door
trim car ried out at a quali/ed specialist
wo rkshop. &
W
WARNING
ARNING Risk of injury due todeplo yed
airbag
A deplo yed airbag no longer o.ers any pr otec-
tion. #
Have theve hicle towe dto a quali/ed
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediatel y. S
S
t
tatus of t
atus of t he co-dr
he co-dr iv
iver airbag
er airbag F
F
unction of t
unction of t he aut
he automatic co-dr
omatic co-dr iv
iver airbag
er airbag shut
shuto.
o.
The automatic co-driver airbag shuto. is able to
de tect whe ther the co-driver seat is occupied by a
person or a child restraint system. The co-d river
airbag is enabled or disabled accordingl y.&
W
WARNI NG
ARNI NGRisk of injury or dea thdue to
objects under the co-driver seat
Objects trapped under the co-driver seat can
inter fere with the function of the automatic co-
driver airbag shuto. or damage the system. #
Do not store any objects under the co-
driver seat. #
When the co-driver seat is occupied,
make sure that no objects are trapped
under the co-driver seat. When /tting a
child restraint system tothe co-
driver seat, obser vetheve hicle-speci/c informa-
tion (/ page 48). Also be sure toobser vethe
no tes on rear wa rd-facing or forw ard-facing child re
straint systems on the co-driver seat
(/ page 48). &
W
WARNING
ARNING Risk of injury or death due to
objects between the seat sur face and the
ch ild restraint system
Objects between the sitting sur face and the
ch ild restraint system could a.ect the function
of the automatic co-driver airbag shuto.. #
Do not place any objects between the
sitting sur face and thech ild restraint sys-
te m. #
Make sure that the entire base of the
ch ild restraint system is resting on the
sitting sur face of the co-driver seat. #
Make sure that the backrest of the
fo rw ard-facing child restraint system is,
as far as possible, resting on the seat
backrest of the co-driver seat. #
Always comply with thech ild restraint
system manufacturer's installation
inst ructions. A person on
the co-driver seat must obser vethe
fo llowing information:
R Fasten seat belts co rrectly (/ page 30).
R Sit in an almost upright seat position with their
back against the seat backrest.
R Sit with their feet resting on the 0oor, if possi-
ble.
The co-driver airbag may otherwise be disabled by
mistake, forex ample, in thefo llowing situations:
R The co-driver transfers their weight bysupport-
ing themsel ves on a vehicle armrest.
R The co-driver sits in such a wayth at their
we ight is raised from the sitting sur face. &
W
WARNING
ARNING Risk of injury or death due to a
disabled front passenger airbag
The front passenger airbag is disabled when
th ePA SSENGER AIR BAG OFF indicator la mpis
lit.
A person in the front passenger seat could
th en, forex ample, come into contact with the
ve hicle interior, especially if the person is sit-
ting too close tothe cockpit. Occupant saf
ety
35 35

Depending on
thech ild restraint system and the
stature of thech ild, thePA SSENGER AIR BAG OFF
indicator la mpmay be o.. In this case, do not /t
th ere ar wa rd-facing child restraint system tothe
co-driver seat.
Ins tead, /t there ar wa rd-facing child restraint sys-
te m to a suitable rear seat.
ATer
ATer /tting /tting a f
a forw
orw ar
ard-f
d-f acing c
acing c hild r
hild res
estr
traint syst
aint syst em
em
t
t o t
o t he co-dr
he co-dr iv
iver seat
er seat: :depending on thech ild
re straint system and the stature of thech ild,
PA SSENGER AIR BAG OFF may be lit continuous ly
or be o.. Alw ays obser vethefo llowing informa-
tion. &
W
WARNING
ARNING Risk of injury or death due to
incor rect positioning of thefo rw ard-facing
ch ild restraint system
If yo u secure a child in a forw ard-facing child
re straint system on the front passenger seat
th at is positioned too close tothe cockpit, in
th eeve nt of an accident, thech ild could:
R come into contact with theve hicle interior
if th ePA SSENGER AIR BAG OFF indicator
la mp is lit, forex ample
R be st ruck bythe airbag if thePA SSENGER
AIR BAG OFF indicator la mpis o.. #
Always mo vethe front passenger seat as
fa r back as possible and fully retract the
seat cushion length adjustment. While
doing so, alw ays make sure that the
shoulder belt st rap is cor rectly routed
from the seat belt outlet of theve hicle to
th e shoulder belt guide on thech ild
re straint system. The shoulder belt strap
must be routed forw ards and down wards
from the seat belt outlet. If necessar y,
adjust the seat belt outlet and the front
passenger seat accordingl y.#
Always comply with thech ild restraint
system manufacturer's installation
inst ructions. When /tting a
child restraint system tothe co-
driver seat, obser vetheve hicle-speci/c informa-
tion (/ page 48).
If a per If a per son is sitting on t
son is sitting on t he co-dr
he co-dr iv
iver seat
er seat: :
PA SSENGER AIR BAG OFF may be lit continuous ly
or be o., depending on the person's stature. A person on
the co-driver seat must alw ays
obser vethefo llowing information:
R Ifth e co-driver seat is occupied byan adult or
a person with a stature cor responding tothat
of an adult, thePA SSENGER AIR BAG OFF indi-
ca tor lamp must be o.. This indicates that the
co-driver airbag is enabled.
If th ePA SSENGER AIR BAG OFF indicator la mp
is lit continuousl y,an adult or person with a
build cor responding tothat of an adult should
not use the co-driver seat.
Instead, they should use a rear seat.
R Ifth e co-driver seat is occupied bya person of
smaller stature (e.g. a teenager or small adult),
th ePA SSENGER AIR BAG OFF indicator la mp
either lights up continuously or remains o.,
depending on there sult of the classi/cation.
- Ifth ePA SSENGER AIR BAG OFF indicator
la mp is o.: mo vethe co-driver seat as far
back as possible, or the person of smaller
stature should use a rear seat.
- Ifth ePA SSENGER AIR BAG OFF indicator
la mp is lit continuousl y:the person of
smaller stature should not use the co-
driver seat. &
W WARNING
ARNING Risk of injury or death when the
PA SSENGER AIR BAG OFF indicator la mp
is lit
If th ePA SSENGER AIR BAG OFF indicator la mp
re mains lit aTer the self-test, the front
passenger airbag is disabled.
If th e front passenger seat is occupied, alw ays
ensure that:
R The classi/cation of the person in the front
passenger seat is cor rect and the front
passenger airbag is enabled or disabled in
accordance with the person in the front
passenger seat.
R The person is seated proper lywith a cor-
re ctly fastened seat belt.
R The front passenger seat has been mo ved
as far back as possible. Be sure
toalso obser vethefo llowing fur ther rela-
te d subjects:
R Child restraint system on the co-driver seat
(/ page 48)
R Suitable positioning of thech ild restraint sys-
te m (/ page 41) Occupant saf
ety
37 37

The selected setting
forth e acoustic locking
ve ri/cation signal must comply with the appli-
cable national road tra1c rules. In some coun-
tries, including German y,using the acoustic
locking veri/cation signal is forbidden bytraf-
fi c la ws(in accordance with §16 Para. 1 and
§30 Para. 1 of the German national road traf-
fi c re gulations). The driver of theve hicle must
ensu recompliance with these regulations. In
countries whe rethe use of this function is for-
bidden, this function is not activated in the
ve hicle and must not be activated. Changing t
Changing t
he unloc
he unlocking se
king settings
ttings The
key has thefo llowing adjustable unlocking
functions:
R unlock centrally
R unlock the driver's door #
T
To switc
o switc h be
h betw
tween se
een se ttings:
ttings: press and hold the
% and& buttons at the same time for
appr oximately six seconds until the indicator
lamp 0ashes twice. #
T
To unloc
o unloc k t
k the v
he v ehicle centr
ehicle centr all
ally when t
y when t he
he
unloc
unloc king function is select
king function is select ed f
ed for t
or the dr
he dr iv
iver's
er's
door
door :
:press the% button a second time. R
R
emo
emo ving and inser
ving and inser ting t
ting t he emerg
he emerg encykey
ency key %
The anti-theT ala rmsystem (A TA) is triggered
when you unlock and open theve hicle using
th e emer gency key (/ page 68). #
T
To r
o r emov
emov e:
e:push release catch 1inthe direc-
tion of the ar row and simultaneously pull emer-
ge ncy key2 comple tely out of thekey. #
T
To insert
o insert: :push emer gency key2 comple tely
into theke y until it engages and release catch
1 is back in its initial position. R
R
eplacing t
eplacing t heke
he key batt
y batt ery
ery &
D
DAN
AN GER
GER Risk of fata l injuries due toswal-
lowing batteries
Bat teries contain toxic and cor rosive subs tan-
ces. Swall owing batteries may cause se vere
internal burns tooccur within two hours.
There is a risk of fatal injur y. #
Keep batteries out of there ach of chil-
dren. #
Ifth e battery compartment does not
close securel y,do not use theke y any
lon ger and keep it out of there ach of
ch ildren. #
If batteries are swallo wed, seek medical
attention immediatel y. +
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmen tal
damage due toimproper disposal of bat-
te ries Batteries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmentally responsible manner.
Ta ke dischar ged batteries toaqu ali/ed
specialist workshop or toa collection
point for used batteries. R
R
eq
eq uir
uir ements
ements
R youre qu ire a CR 2025 3 V cell battery
Changing t
Changing t he batt
he battery
ery
Mercedes-Benz recommends that you ha vethe
battery changed at a quali/ed specialist workshop. #
Remo vethe emer gency key (/ page 52). 52
52
Opening and closing

This can cause
you or other people tobecome
trapped. #
Always make sure that the open sliding
door is engaged. Todo so, open the slid-
ing door tothe stop. *
N
NOOTE
TE Damage tothe sliding door due to
incor rect use Using
the lo wer guide of the sliding door (car-
ri age) as a step can result in damage tothe
trim and/or mechanical components of the
sliding door. #
Do not use the lo wer guide of the sliding
door (car riage) as a step. Opening
Opening
The sliding door is equipped with an active
reta iner, which engages when the door is opened
as far as it will go. #
Pull door handle 1inthe direction of the
ar ro w.
The sliding door opens. #
Push back the sliding door using door handle
1 until it engages. #
Check the sliding door catch.
Closing
Closing #
Pull the sliding door bydoor handle 1.
The sliding door is released from its catch. #
Push the sliding door /rmly forw ards using
door handle 1and close it. Opening/closing t
Opening/closing t
he sliding door fr
he sliding door from inside
om inside &
W
WARNING
ARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra1c
conditions permit. R
R
eq
eq uir
uir ements:
ements:
R The child saf ety lock is deactivated.
Opening
Opening #
Pull back rock er switch 1.
If th e door is loc ked, locking pin 3pops up.
The sliding door unloc ksand opens. #
Push back the sliding door using door handle
2 until it engages. #
Check the sliding door catch.
Closing
Closing #
Push rock er switch 1forw ards.
The sliding door is released from its catch. #
Push the sliding door forw ards using door han-
dle 2 and close it. Electr
Electr
ic sliding door
ic sliding door F
F
unction of t
unction of t he electr
he electric sliding door
ic sliding door &
W
WARNING
ARNING Risk of becoming trapped
despite reve rsing function
The reve rsing feature does not react:
R tosoT, light and thin objects, e.g. /n gers
R overth e last 8 mm of the closing mo ve-
ment
The reve rsing feature therefore cannot pr event
someone being trapped in these situations. #
Make sure that no body parts are in the
closing area.
If someone becomes trapped, take thefo llo w-
ing actions:
R press the5 button on theke y or
R pull theex terior door handle or 56
56
Opening and closing

3
Rocker switch
4 Safety pin
5 Sliding door but ton in the door sill
Yo u can only open a sliding door with sliding door
button 5inthe door sill or with rock er switch 3
on the door handle if thech ild-proof lock has not
been activated.
The sliding door is equipped with an active
reta iner, which engages the door at the end stop
when opened. #
Brie0y press appropriate sliding door button
1 or2 inthe centre console.
or #
Press sliding door button 5inthe door sill.
or #
Brie0y pull back rock er switch 3.
If th e door is loc ked, locking pin 4pops up.
The sliding door unloc ks, automatic operation
is star ted and the sliding door opens.
If yo u use sliding door button 1or2 inthe
cent reconsole you will hear two warning sig-
nals during the opening procedure.
The indicator lamp in sliding door button 1or
2 inthe centre console 0ashes forth e dura-
tion of automatic operation.
The indicator lamp in sliding door button 1or
2 inthe centre console is lit whene verthe
appropriate sliding door is open. Depending on
th eve hicle equipment, the display can also
show theSliding door open message.
Closing Closing #
Brie0y press appropriate sliding door button
1 or2 inthe centre console.
or #
Press sliding door button 5inthe door sill.
or #
Brie0y push rock er switch 3forw ards.
The sliding door is released from its lock and
automatic operation is star ted. The sliding door
closes.
If yo u use sliding door button 1or2 inthe
cent reconsole you will hear two warning sig-
nals during the closing procedure.
The indicator lamp in sliding door button 1or
2 inthe centre console goes out whene ver
th e cor responding sliding door is closed. Int
Int err err up
upting aut
ting aut omatic oper
omatic oper ation
ation #
Press cor responding sliding door button 1or
2 inthe centre console again.
or #
Press sliding door button 5inthe door sill
again.
or #
Brie0y pull back rock er switch 3. Opening/closing t
Opening/closing t
he electr
he electric sliding door wit
ic sliding door wit h t
h the
he
key
key %
Ifth eve hicle is /tted with two sliding doors,
th e5 button on theke y can only be used
to open or close one of the two sliding doors
(/ page 59). #
T
To unloc
o unloc k:
k:brie0y press the5 button on the
key. #
T
To open:
o open: press and hold the5 button on
th eke yfo r longer than 0.5 seconds.
Yo u will hear two acoustic signals and the slid-
ing door will open automaticall y. #
T
To close:
o close: press and hold the5 button on
th eke yfo r longer than 0.5 seconds.
Yo u will hear two acoustic signals and the slid-
ing door will close automaticall y. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation:brie0y press
th e5 button on thekey.
The sliding door stops moving. Opening/closing t
Opening/closing t
he electr
he electrical sliding door fr
ical sliding door fr om
om
t
t he outside
he outside #
T
To open:
o open: pull door handle 1.
The sliding door opens. In addition, you will
hear two warning signals. #
T
To close:
o close: pull door handle 1.
The sliding door closes. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation:pull door
handle 1again. 58
58
Opening and closing

Pr
Pr
ogr
ogr amming t
amming t heke
he key butt
y butt on f
on for t
or the sliding door
he sliding door R
R
eq
eq uir
uir ements:
ements:
R The vehicle is equipped with two elect ric slid-
ing doors.
R The sliding door tobe prog rammed is open.
R The vehicle is switched on.
The 5 button on theke y can be prog rammed.
Prog ram the5 button toopen theright or leT
sliding door. 1
Sliding door button forth e sliding door on the
leT-hand side
2 Sliding door button forth e sliding door on the
ri ght-hand side #
Press and hold sliding door button 1or2 in
th e centre console forth e appropriate sliding
door until the sliding door is closed and four
to nes ha vesounded.
The Left-hand electric sliding door key pro-
grammed /Right-hand electric sliding door
key programmedmessage appears in the dis-
pla y. R
R
ese
ese tting t
tting t he electr
he electr ic sliding door
ic sliding door Yo
u must reset the electric sliding door if there has
been a malfunction or a drop in voltage. #
Ifth e sliding door is open: close it byhand. #
Using the cor responding 5or4 sliding
door button on the centre console, open the
sliding door at least 40 cm and then close the
sliding door comple tely. #
When the sliding door is closed, open the slid-
ing door fully using the cor responding 5or 4
sliding door button on the centre con-
sole.
The sliding door is reset. R R
ectifying pr
ectifying pr oblems wit
oblems with t
h t he electr
he electr ic sliding door
ic sliding door The electr
The electr
ic sliding door is lock
ic sliding door is lock ed in place.
ed in place.
Un favo urable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the function of the
sliding door. #
Press and hold the sliding door button until the
sliding door has opened or closed.
The sliding door mo ves with increased forc e.
Obser vethat in such circums tances, the bloc k-
age de tection is less sensitive. Tostop the
mo vement, release the sliding door button. #
Remo vethe cause of the bloc kage atthe earli-
est opportunity. T T
ailg
ailg ate
ate Opening and closing t
Opening and closing t
he t
he tailg
ailgate
ate &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if there ar
wind owis open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening there ar wind ow. #
Never drive with there ar wind owopen. *
N
NOOTE
TE Damage totheta ilgate caused by
obstacles abo vetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is su1cient space
behind and abo vetheta ilgate. %
You will /nd de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 278). Opening and closing
59 59